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Actional vs Dynatrace comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Actional
Ranking in Application Performance Monitoring (APM) and Observability
72nd
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
SOA Governance (4th)
Dynatrace
Ranking in Application Performance Monitoring (APM) and Observability
2nd
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
359
Ranking in other categories
Log Management (6th), Mobile APM (3rd), Container Monitoring (2nd), AIOps (2nd), AI Observability (3rd)
 

Mindshare comparison

As of September 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Actional is 0.6%, up from 0.2% compared to the previous year. The mindshare of Dynatrace is 4.8%, down from 9.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Dynatrace4.8%
Actional0.6%
Other94.6%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

it_user690762 - PeerSpot reviewer
Consultant at a comms service provider with 501-1,000 employees
Provides speed and scaling in the cloud
Provides speed and scaling in the cloud Effortless scaling Never throws away data Takes action now Delivers analytics at the speed of business Automates and speeds up system discovery I would like to see better marketing. We have used this for four years. There are no deployment issues at this…
Manish Indupuri - PeerSpot reviewer
senior DevOps engineer at a tech services company with 10,001+ employees
AI-driven insights have reduced downtime and improved cross-team collaboration
We encountered some challenges while using Dynatrace. Although the initial setup was smooth, fine-tuning alert thresholds and custom metrics took some time. Another challenge was that Dynatrace charges based on host units, so we had to carefully plan our agent deployments. The licensing model is expensive. Additionally, the complexity of setup is an issue. While OneAgent and auto-discover services are powerful, the setup is more complex compared to other tools such as Prometheus and Grafana. These integrations are simple and basic, but Dynatrace setup requires more complexity based on the environment. For new users wanting to use Dynatrace, it is difficult. However, the AI-related solutions and metrics took us to the next level for identifying and fixing things. Dynatrace requires an agent for operation. OneAgent is powerful, but it is also resource-heavy. On lightweight nodes or older systems, the agent can slightly impact performance. If Dynatrace could implement a lightweight agent behavior, we could make things faster. Additionally, if Dynatrace could add a long-term retention policy so that we could store more data and find fine-grained details, that would help us. While Dynatrace managed edition supports on-premises deployment, the SaaS version depends on cloud connectivity. For highly regulated or air-gapped environments, setup and updates can be challenging. Although the initial setup is smooth, if someone wants to fine-tune it and fully understand the tool end-to-end, it could be tricky.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"From a testing standpoint, ignoring license and cost issues, it's not a bad product."
"This tool has great scaling capabilities, i.e., no limitations."
"The main difference and the main role of Dynatrace is the AI."
"It highlights areas that we could be doing better and increases our performance metrics by showing the biggest pain points."
"Developers love the tool, because it is easy to use. They can immediately see how their code behaves."
"The tool allows us to see if it is an infrastructural related issue and see what is affected right away."
"The main benefit is being able to pinpoint problems."
"This solution has helped us to improve application performance and reduce issue-impact with faster resolutions."
"We have been using it to find bugs in our production environment."
"I'm also involved on the practical side, putting in all the automation, that automation platform. To have a tool like Dynatrace, where I don't have to work out for hours how to configure and set up alerts and monitoring - especially in a solution that is not completed yet - it's not only a major time-saver, but I know going forward that it will be able to learn how the system operates. Day one, we're getting all of that stuff for free, out-of-the-box."
 

Cons

"My concern is with Automation integration."
"The downside is that it is very expensive in terms of the price range."
"Make sure older frameworks, like PHP 5.3, are supported."
"There are a lot of features that could be added that would make this a very useful solution, but it is getting there.​"
"I would like to see Dynatrace be more user-friendly. Sometimes there are too many options to choose from, which is good, but it can become confusing on how to proceed."
"I do not like the performance of the UI. It is really slow."
"Waiting for the session replay needs improvement."
"I would like to see an App store for plugins and extensions."
"Mainly navigation needs improvement. It is easier to follow a flow. Following the flow of the admin now is not easy."
 

Pricing and Cost Advice

Information not available
"As compared to New Relic and other providers, it is more expensive, which is its biggest disadvantage. Its biggest advantage is its capability. It is more feature-rich."
"Always gives good ROI and total cost of ownership."
"Purchasing through the AWS Marketplace is excellent."
"There was also some complexity in the adoption rate of it because of how costly the licensing is."
"There is a license cost, which is obviously more expensive than an open-source solution, but for the return on investment from what you get from it, it's a great investment. Of course, it could always be cheaper."
"This is an expensive solution, but it is also worth the money."
"Decodes on less used/popular protocols are available, but they should be included. Additional investment should not be required."
"Dynatrace has a place for everybody. How you use it and what your budgetary limitations are will dictate what you do with it. But it's within everybody's reach. If you're a small organization and you have a large infrastructure, you may not be able to monitor the whole thing. You may have to pick and choose what you want to monitor, and you have the ability to do so. Your available funds are going to dictate that."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
18%
Outsourcing Company
9%
Manufacturing Company
8%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business80
Midsize Enterprise50
Large Enterprise299
 

Questions from the Community

Ask a question
Earn 20 points
Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
 

Comparisons

 

Overview

 

Sample Customers

Proximus, Air France-KLM, Barratt Developments, Freedom Mortgage
TD Bank, Zurich North America, Accenture, Macquarie, United Airlines, Raymond James, BT, Vodafone, Air France-KLM, TELUS, American Airlines, Air Canada, ADT, Virgin Money
Find out what your peers are saying about Actional vs. Dynatrace and other solutions. Updated: September 2026.
913,683 professionals have used our research since 2012.