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Actional vs eG Enterprise comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Actional
Ranking in Application Performance Monitoring (APM) and Observability
72nd
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
SOA Governance (4th)
eG Enterprise
Ranking in Application Performance Monitoring (APM) and Observability
57th
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
22
Ranking in other categories
Network Monitoring Software (68th), IT Infrastructure Monitoring (53rd)
 

Mindshare comparison

As of September 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Actional is 0.6%, up from 0.2% compared to the previous year. The mindshare of eG Enterprise is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
eG Enterprise0.8%
Actional0.6%
Other98.6%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

it_user690762 - PeerSpot reviewer
Consultant at a comms service provider with 501-1,000 employees
Provides speed and scaling in the cloud
Provides speed and scaling in the cloud Effortless scaling Never throws away data Takes action now Delivers analytics at the speed of business Automates and speeds up system discovery I would like to see better marketing. We have used this for four years. There are no deployment issues at this…
RC
Consultant at a computer software company with 5,001-10,000 employees
End-to-end monitoring has improved user experience and now supports comprehensive observability
The most valuable features of eG Enterprise depend on the application, so that's pretty vast, but they definitely include end-to-end application and infrastructure monitoring. User satisfaction with eG Enterprise is really the key component now, so if you go to VDI or RDH, any of those platforms, you get the total end-to-end user experience because they do have endpoint monitoring now as well, and that was the feature that was lacking before.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This tool has great scaling capabilities, i.e., no limitations."
"From a testing standpoint, ignoring license and cost issues, it's not a bad product."
"It delivers a huge amount of value and most people don't understand that."
"We, for example, cut the costs by using the tool, and we also reduced the number of calls, which was one of the main value-adds for our operations department, as we were able to cut service requests by 75%."
"I hope this quick overview of version 6.1 of eG innovation Enterprise gives a nice insight in what they offer today, visit them at https://eginnovations.com ( https://eginnovations.com/ ) to find out more."
"The GUI is nicer than all the other graphical interfaces out there."
"Its ability to monitor failures and to restart a Windows service when it fails."
"User session details"
"The product is simple to use."
"I think eG Innovations has created a nifty tool to make our lives a lot easier, now we just have to implement end to end monitoring to be able to use this tool."
 

Cons

"My concern is with Automation integration."
"The interface could be improved as it is not real intuitive. It is not user-friendly."
"The solution should improve on the security side and include some more API integrations into wider application platforms."
"The solution needs to enhance the management dashboards."
"I would like to see improvements in the alarm display console."
"Their dashboards could use some improvement. The ability to customize them a bit more."
"I would not buy this product again knowing what I know now. It takes too much time and it is still not where it used to be."
"The integration must be improved."
"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."
 

Pricing and Cost Advice

Information not available
"They are aligned with other enterprise solutions."
"You may get some monitoring products with certain licensing you may own. Some of these can take ages to configure and setup, along with needing a license to drive the software."
"The product is very cheap."
"It'd be nice if the price was lower. That would be an improvement."
"The cost for eG Enterprise is almost $100,000 for one hundred and fifty services. It's subscription-based and the payment is yearly."
"We paid about 300,000 Saudi Riyal for the solution and it was quite affordable compared to the competition."
"There are two licensing options: Perpetual and SaaS-based. The main offering, in terms of what eG prefers to offer, is the subscription-based rather than the Perpetual License. The price could be cheaper."
"eG Enterprise is much cheaper than the other products it competes with."
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Top Industries

By visitors reading reviews
No data available
Outsourcing Company
13%
Construction Company
12%
Financial Services Firm
8%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise11
 

Questions from the Community

Ask a question
Earn 20 points
Any advice about APM solutions?
Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.
Do you recommend eG Enterprise? Why or why not?
I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...
What is your experience regarding pricing and costs for eG Enterprise?
The pricing is per user per year and varies depending on the components being monitored. It is within the range of other competitive solutions.
 

Overview

 

Sample Customers

Proximus, Air France-KLM, Barratt Developments, Freedom Mortgage
20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.
Find out what your peers are saying about Actional vs. eG Enterprise and other solutions. Updated: September 2026.
913,683 professionals have used our research since 2012.