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Agiloft Contract Lifecycle Managment (CLM) vs DocuSign CLM comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
668
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
Agiloft Contract Lifecycle ...
Average Rating
7.8
Number of Reviews
14
Ranking in other categories
Contract Management Software (1st)
DocuSign CLM
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
Contract Management Software (4th)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
reviewer2884323 - PeerSpot reviewer
Manager Of Global Procurement at a tech vendor with 10,001+ employees
Centralized contract repository has improved visibility and supports detailed spend analysis
Agiloft Contract Lifecycle Management (CLM) could be improved in the area of catering more from a CLM perspective. Unlike vendors in this area like Ariba, Coupa, Icertis, and Ivalua, which also provide the sourcing side—RFX, RFP, RFI, auction—through the tool, that area within Agiloft Contract Lifecycle Management (CLM) is lacking. I would be happy to see those modules well-placed and well-balanced based on how other competitors are catering to that requirement. I would also like to see various enhancements within the dashboard and customization based on client and customer requirements. That is something that I would like to see more within the dashboard and the tool. If I had to pick one area where Agiloft Contract Lifecycle Management (CLM) could be improved, it would be better slice-and-dice options within the dashboard. That is something that is very important and critical for me. I chose 8 out of 10 because there are certain areas where Agiloft Contract Lifecycle Management (CLM) would need to look at what their competitors are doing. CLM is a very hot area for procurement because it is used by direct and indirect procurement folks. Based on those requirements, use cases, and especially based on what clients need and how their competitors are performing, I think there is room for improvement on the enhancement side, improving the overall customer experience on the dashboard, having more layouts, and having the option to slice and dice the spend and the orders. It would also be good to have different charts and infographics based on the contracts that have been uploaded, which provides a picture to the procurement person. For example, when they are doing a renewal or want to work with the same vendor, it provides some sort of ammunition to make an informed decision and ensure that the data coming out of the tool represents factual insights. This will help drive savings, better outcomes with the supplier, and better stakeholder engagement. It is all linked to how the tool can be more efficient and effective.
JW
Senior Director, Chief of Staff & Program Management Office (PMO) at a transportation company with 501-1,000 employees
Our contracts are moving from draft to full authorization significantly faster now
* The redline function isn’t sufficiently robust. Our clients struggle with the tool during negotiation. * The search feature needs to be a bit more robust, to facilitate complex search functions. * Integration with our ERP system (and other systems) needs to be enabled. SpringCM reports that they are working on all of these items and that they are integrated into their roadmap.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The universal recorder is a kind of hybrid recorder that enables the user to record the data across devices."
"Automation Anywhere is fully configurable."
"There are ready plugins and connectors to integrate with APIs for common systems like Oracle or Microsoft."
"When our organization switched to Automation Anywhere, the accuracy rate improved and consequently, there has not been much data loss."
"The simplicity and ease of use is the most valuable part of Automation Anywhere."
"There are instances where use cases and opportunities have arisen as a result of having Automation Anywhere and RPA in place that have come about through very casual conversations and have actually resulted in increased revenue opportunities that we didn't realize."
"The graphical user interface (GUI) is very useful, since I don't know any coding languages. I have been able to be a developer with Automation Anywhere without knowing the technical background. I am a business user, and not needing the technical knowledge to use the system has been useful for me."
"The ease of use for the end user and the very low complexity in trying to build a bot are the big factors for us."
"I had a great experience working with Agiloft Contract Lifecycle Managment (CLM), and I definitely recommend it to any company or customers exploring options for vendor contract management systems because I had a great learning experience and very good experience working on Agiloft Contract Lifecycle Managment (CLM)."
"We have been working with Agiloft Contract Management Suite for the past 6 months and have found it an extremely useful and user friendly solution to our contract management challenge."
"Overall, I think Agiloft Contract Lifecycle Managment (CLM) is a strong contract management platform, particularly for organizations with great volume, many customers, and numerous suppliers."
"Agiloft Contract Lifecycle Management (CLM) makes it easier to share links within our teams by providing a centralized contract repository, which I need in the global procurement area where I work on various contracts: mid-size contracts, lower-hanging fruit contracts, and the big-ticket contracts."
"With Agiloft, everything is organized in one place, with data in tables and our own archival elsewhere in our cloud."
"For me, Agiloft Contract Lifecycle Managment (CLM) is not just an archive; it is a control and follow-up tool that improves collaboration, provides reliable information, and supports contract administration and decision making."
"When we launched Agiloft Contract Lifecycle Managment (CLM), it was a much-needed contract management system in my past role, solving a big problem for us in terms of contract intake, negotiation, management, as well as providing a centralized repository that we used as our source of truth for audit purposes, which had a huge impact on us in being compliant."
"It is really tailored to each company's needs and is something that will be able to be used by a really large company for a long time and be able to house all that information and have all the parent contracts and a long history that can be reviewed to keep a good track of everything."
"Our contracts are moving through the process, from draft to full authorization, 340 percent faster than they did last year."
 

Cons

"Getting the bot design into the developer's hands is taking longer than we initially anticipated."
"These guys need to build a good team."
"One aspect I wish to mention regarding needed improvements is that Automation Anywhere currently works only on Windows systems."
"The technical support needs improvement."
"I would like more integration into the entire Microsoft Suite of products, not just Excel."
"Triggers work in the attended mode on Automation Anywhere. I would love it if we could use triggers in the unattended mode too. This way we can use the feature more in our IT sector. E.g., when any service or folder is accessed by unauthorized person, we want to be able to get an immediate trigger, even on "out of office", this would be helpful for my organization."
"The improvements that we could see would be the increased stability of each A2019 releases and reduce the likely impact on existing features. We are also looking to see improvements in the upgrade and bot deployment processes to make them easier and less interaction with back end servers."
"The initial setup was complex because we had to make sure all the security aspects were approved by our leadership."
"One possible area of improvement would be reporting."
"Requests were clunky. Once we got it into the system, the process did not work well for redlining and negotiations."
"Agiloft Contract Lifecycle Managment (CLM) is very difficult to set rules and to follow based on contract type, as the mapping and the level of tech and coding that is needed for that requires developer skills."
"If there is an area for improvement, it would be in the mobile aspect."
"Every software can improve, so better integration with the Oracle financial system and out-of-the-box integrations would certainly add a lot more value, particularly for procurement and sales contracts."
"One area of improvement I would suggest Agiloft to focus on would be how users interact with attachments to records."
"If I could improve one aspect, I would make the workflows and reports more customizable for specific project needs."
"I feel Agiloft is a little bit less user-friendly than Conga."
"The redline function isn’t sufficiently robust. Our clients struggle with the tool during negotiation. Also, the search feature needs to be a bit more robust, to facilitate complex search functions. Finally, integration with our ERP system (and other systems) needs to be enabled. SpringCM reports that they are working on all of these items."
"The redline function isn’t sufficiently robust. Our clients struggle with the tool during negotiation."
 

Pricing and Cost Advice

"In terms of monetary savings, we automated a bot in three days that has saved us $30,000 in costs."
"Cost is the biggest area in need of improvement for Automation Anywhere. Annually it's $250,000. That's what deterred us right away."
"There is an annual subscription for Automation Anywhere."
"We are not receiving the right information about their features, e.g. Automation Anywhere University, or anything that they are selling. They need to improve their documentation."
"We are interested in saving manual engineer man-hours. So far, we have saved $100,000."
"We're paying a monthly subscription fee for the bot and for services. There are no additional costs beyond the standard licensing fee."
"Licensing costs range from $50,000 to $200,000."
"Automation Anywhere is costlier than the general competition. That is aligned with the share of the market it has."
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Comms Service Provider
12%
Financial Services Firm
11%
Manufacturing Company
11%
Outsourcing Company
15%
Manufacturing Company
10%
Comms Service Provider
8%
University
7%
Manufacturing Company
15%
Healthcare Company
10%
Construction Company
10%
Financial Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business162
Midsize Enterprise86
Large Enterprise565
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise4
Large Enterprise8
No data available
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What needs improvement with Agiloft Contract Lifecycle Managment (CLM)?
If I could improve one aspect, I would make the workflows and reports more customizable for specific project needs. A...
What is your primary use case for Agiloft Contract Lifecycle Managment (CLM)?
My responsibilities include contract administration, documents management, contractual compliance, monitoring milesto...
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Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
Agiloft Contract Management Suite
No data available
 

Interactive Demo

Demo not available
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Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Contract Mgmt: WeWork, Chevron, CSFI, Retrophin, Roche Diagnostics, Genentech, Global Healthcare Exchange, Fitch Ratings, Safehorizon, American Greetings, Doosan, Family Impact Network, Peloton Therapeutics, San Mateo County, Insmed, Roman Catholic Diocese of Dallas, Kaiser Permanente
Valvoline, Uber, Spotify, Popsugar, Facebook, NCR, USDA, US Department of Energy, Bill and Melinda Gates Foundation
Find out what your peers are saying about Agiloft, Conga, Ironclad and others in Contract Management Software. Updated: October 2026.
920,929 professionals have used our research since 2012.