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Conga Contract Lifecycle Management (CLM) vs DocuSign CLM comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Conga Contract Lifecycle Ma...
Ranking in Contract Management Software
1st
Average Rating
8.2
Number of Reviews
4
Ranking in other categories
Product Configuration and Quoting (4th)
DocuSign CLM
Ranking in Contract Management Software
3rd
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Contract Management Software category, the mindshare of Conga Contract Lifecycle Management (CLM) is 3.9%, up from 2.2% compared to the previous year. The mindshare of DocuSign CLM is 6.5%, down from 9.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Contract Management Software Mindshare Distribution
ProductMindshare (%)
Conga Contract Lifecycle Management (CLM)3.9%
DocuSign CLM6.5%
Other89.6%
Contract Management Software
 

Featured Reviews

Sakshi Thakur - PeerSpot reviewer
Senior Manager at a legal firm with 1,001-5,000 employees
Automation has transformed complex contract lifecycles and now supports high-volume workflows
The only drawback of Conga Contract Lifecycle Management (CLM) is that it does not work for small-scale business areas because I have implemented it for one customer with four or five pages of templates and three to four record types. For that small business, Conga Contract Lifecycle Management (CLM) does not work well because it is a bit complicated. Sometimes all customers need is a click of a button to go in and do things, and Conga Contract Lifecycle Management (CLM) is a bit complicated for such kinds of businesses. There are definitely areas where Conga Contract Lifecycle Management (CLM) could be easier to use for smaller businesses, particularly making processes more streamlined and user-friendly.
JW
Senior Director, Chief of Staff & Program Management Office (PMO) at a transportation company with 501-1,000 employees
Our contracts are moving from draft to full authorization significantly faster now
* The redline function isn’t sufficiently robust. Our clients struggle with the tool during negotiation. * The search feature needs to be a bit more robust, to facilitate complex search functions. * Integration with our ERP system (and other systems) needs to be enabled. SpringCM reports that they are working on all of these items and that they are integrated into their roadmap.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The main benefits I have seen from using Conga Contract Lifecycle Management (CLM) are that we use it as a discount platform in a huge project for different customers or accounts across the world."
"Conga Contract Lifecycle Management (CLM) has a very positive impact on our organization, especially in terms of efficiency and visibility."
"By using Conga Contract Lifecycle Management (CLM), the time it takes to manage a contract, from contract creation to signature, is significantly reduced."
"Because of these processes, the customer can send out thousands of contracts in one go instead of creating them and having a lot of people appointed to do this job, and it is a one-person job now."
"Our contracts are moving through the process, from draft to full authorization, 340 percent faster than they did last year."
 

Cons

"Sometimes their support is not very efficient."
"The only drawback of Conga Contract Lifecycle Management (CLM) is that it does not work for small-scale business areas because I have implemented it for one customer with four or five pages of templates and three to four record types."
"Conga Contract Lifecycle Management (CLM) has too much customization, making it not that easy to scale it up and scale it out."
"One challenge is the initial setup and configuration, especially for complex workflows and approval hierarchies."
"The redline function isn’t sufficiently robust. Our clients struggle with the tool during negotiation. Also, the search feature needs to be a bit more robust, to facilitate complex search functions. Finally, integration with our ERP system (and other systems) needs to be enabled. SpringCM reports that they are working on all of these items."
"The redline function isn’t sufficiently robust. Our clients struggle with the tool during negotiation."
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Financial Services Firm
12%
Computer Software Company
10%
Healthcare Company
6%
Manufacturing Company
15%
Financial Services Firm
12%
Construction Company
9%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Conga Contract Lifecycle Management (CLM)?
From my experience, the pricing and licensing for Conga Contract Lifecycle Management (CLM) feel more in line with an enterprise-level investment. It is not the cheapest solution, but it aligns wit...
What needs improvement with Conga Contract Lifecycle Management (CLM)?
Regarding what I would improve in Conga Contract Lifecycle Management (CLM), from my technical understanding, there is improvement criteria everywhere, but currently, we can achieve whatever we wan...
What is your primary use case for Conga Contract Lifecycle Management (CLM)?
In our current project, we use Conga Contract Lifecycle Management (CLM) as a pricing model, and it is quite effective. It is helpful for us, similar to CPQ, as it redirects pricing to the CPQ from...
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Also Known As

The Apttus Intelligent Cloud, Conga CLM AI
No data available
 

Overview

 

Sample Customers

Akamai Technologies, Axis Stars, BlackBaud, Cadence, Ceridian, Citrix
Valvoline, Uber, Spotify, Popsugar, Facebook, NCR, USDA, US Department of Energy, Bill and Melinda Gates Foundation