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Conga Contract Lifecycle Management (CLM) vs Salesforce CPQ comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Conga Contract Lifecycle Ma...
Ranking in Product Configuration and Quoting
1st
Average Rating
8.0
Number of Reviews
34
Ranking in other categories
Contract Management Software (1st)
Salesforce CPQ
Ranking in Product Configuration and Quoting
3rd
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Product Configuration and Quoting category, the mindshare of Conga Contract Lifecycle Management (CLM) is 5.9%, up from 4.2% compared to the previous year. The mindshare of Salesforce CPQ is 5.7%, down from 10.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Product Configuration and Quoting Mindshare Distribution
ProductMindshare (%)
Conga Contract Lifecycle Management (CLM)5.9%
Salesforce CPQ5.7%
Other88.4%
Product Configuration and Quoting
 

Featured Reviews

Sakshi Thakur - PeerSpot reviewer
Senior Manager at a legal firm with 1,001-5,000 employees
Automation has transformed complex contract lifecycles and now supports high-volume workflows
The only drawback of Conga Contract Lifecycle Management (CLM) is that it does not work for small-scale business areas because I have implemented it for one customer with four or five pages of templates and three to four record types. For that small business, Conga Contract Lifecycle Management (CLM) does not work well because it is a bit complicated. Sometimes all customers need is a click of a button to go in and do things, and Conga Contract Lifecycle Management (CLM) is a bit complicated for such kinds of businesses. There are definitely areas where Conga Contract Lifecycle Management (CLM) could be easier to use for smaller businesses, particularly making processes more streamlined and user-friendly.
reviewer2858442 - PeerSpot reviewer
Salesforce Developer at a media company with 1,001-5,000 employees
Streamlined quote-to-cash has improved pricing accuracy and supports complex discount approvals
Overall, Salesforce CPQ is a powerful solution, but there are a few areas where I think it could be improved. One area is the complexity of configuration and maintenance. As product catalogs, pricing models, and business rules become more complex, administration can require significant expertise. Simplifying configuration and troubleshooting would be beneficial. From a user experience perspective, some areas of Salesforce CPQ could be made more intuitive, especially for new users working with complex product configurations and pricing structures. A more streamlined interface and guided setup options could help reduce the learning curve. Salesforce CPQ is a very strong product, but a few enhancements would make it a ten out of ten for me. The biggest area is complexity; as product catalogs, pricing rules, and approval processes become more advanced, the configuration and maintenance can require significant expertise. Simplifying administration and troubleshooting would make the platform easier to manage.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In my experience, the best features of Conga Contract Lifecycle Management (CLM) include the way they handle dynamically changing agreements and manage the approvals within the system, which is great."
"The best feature of Conga Contract Lifecycle Management (CLM) is the versioning capability because you can see the updates and everybody can see the changes."
"Conga Contract Lifecycle Management (CLM) has positively impacted my organization by significantly decreasing the time required for generating contracts and agreements for customers."
"Conga Contract Lifecycle Management (CLM) has positively impacted my organization or my work by making the whole contract process much faster and much more organized."
"The valuable aspects are ease and speed."
"Conga Contract Lifecycle Management (CLM) had a positive impact by streamlining the contract management process and reducing manual effort."
"Conga Contract Lifecycle Management (CLM) has positively impacted my organization, and I have noticed improvements in productivity, accuracy, and turnaround times."
"Conga Contract Lifecycle Management (CLM) has a very positive impact on our organization, especially in terms of efficiency and visibility."
"The biggest advantage of Salesforce CPQ is its seamless integration with Salesforce."
 

Cons

"The only issue was in X-Author 2.0 where there was a bug; whenever the agreement document was opened and we were already logged in to X-Author 2.0, it was automatically checking out that particular agreement document."
"Conga Contract Lifecycle Management (CLM) can be improved by making the configuration of approvals a little simpler."
"I chose a nine because sometimes I feel that opening Conga Composer feels a bit heavy, and occasionally I need to refer to additional documents to complete specific tasks, which is the only reason preventing a perfect score."
"The artificial intelligence was not working properly, and a lot of improvement has to be done."
"The user interface can sometimes feel complex for new users and may require additional training."
"Conga Contract Lifecycle Management (CLM) can sometimes feel slow, so I think additional strong real-time collaboration tools during negotiation and smoother integration with non-sales systems would also be helpful."
"There were many bugs with Conga Contract Lifecycle Management (CLM) application that could be improved."
"Conga Contract Lifecycle Management (CLM) is a powerful platform, but there are a few areas where improvements could enhance the user experience."
"The biggest area is complexity; as product catalogs, pricing rules, and approval processes become more advanced, the configuration and maintenance can require significant expertise."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Computer Software Company
11%
Legal Firm
11%
Outsourcing Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise3
Large Enterprise25
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Conga Contract Lifecycle Management (CLM)?
Regarding pricing, it is a little bit higher, but when we go for bulk purchase, we do receive some discounts.
What needs improvement with Conga Contract Lifecycle Management (CLM)?
Conga Contract Lifecycle Management (CLM) could be improved as sometimes when we click on the document, it indicates success without generating a document, requiring us to check the logs. Having a ...
What is your primary use case for Conga Contract Lifecycle Management (CLM)?
My main use case for Conga Contract Lifecycle Management (CLM) is generating documents, so once we click on a button, the document should be generated in the back end and that should sit in the not...
Which would you choose - Vlocity or Salesforce CPQ?
What I like most about Vlocity is that it is an efficient, time-efficient system and it uses reliable cloud apps. Some of its major advantages are that it helps with cost management, helps improve ...
What is your experience regarding pricing and costs for Salesforce CPQ?
I was not directly involved in the pricing, licensing, and procurement decisions for Salesforce CPQ, so I may not have full visibility into the exact cost structure. However, from an implementation...
What needs improvement with Salesforce CPQ?
Overall, Salesforce CPQ is a powerful solution, but there are a few areas where I think it could be improved. One area is the complexity of configuration and maintenance. As product catalogs, prici...
 

Also Known As

The Apttus Intelligent Cloud, Conga CLM AI
Steelbrick
 

Overview

 

Sample Customers

Akamai Technologies, Axis Stars, BlackBaud, Cadence, Ceridian, Citrix
Cloudera, Daxko, Barracuda, Nimble Storage
Find out what your peers are saying about Conga, Oracle, Salesforce and others in Product Configuration and Quoting. Updated: September 2026.
913,806 professionals have used our research since 2012.