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Conga Contract Lifecycle Management (CLM) vs Salesforce CPQ comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Conga Contract Lifecycle Ma...
Ranking in Product Configuration and Quoting
1st
Average Rating
8.0
Number of Reviews
34
Ranking in other categories
Contract Management Software (1st)
Salesforce CPQ
Ranking in Product Configuration and Quoting
3rd
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Product Configuration and Quoting category, the mindshare of Conga Contract Lifecycle Management (CLM) is 5.9%, up from 4.4% compared to the previous year. The mindshare of Salesforce CPQ is 5.6%, down from 13.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Product Configuration and Quoting Mindshare Distribution
ProductMindshare (%)
Conga Contract Lifecycle Management (CLM)5.9%
Salesforce CPQ5.6%
Other88.5%
Product Configuration and Quoting
 

Featured Reviews

Sakshi Thakur - PeerSpot reviewer
Senior Manager at a legal firm with 1,001-5,000 employees
Automation has transformed complex contract lifecycles and now supports high-volume workflows
The only drawback of Conga Contract Lifecycle Management (CLM) is that it does not work for small-scale business areas because I have implemented it for one customer with four or five pages of templates and three to four record types. For that small business, Conga Contract Lifecycle Management (CLM) does not work well because it is a bit complicated. Sometimes all customers need is a click of a button to go in and do things, and Conga Contract Lifecycle Management (CLM) is a bit complicated for such kinds of businesses. There are definitely areas where Conga Contract Lifecycle Management (CLM) could be easier to use for smaller businesses, particularly making processes more streamlined and user-friendly.
reviewer2858442 - PeerSpot reviewer
Salesforce Developer at a media company with 1,001-5,000 employees
Streamlined quote-to-cash has improved pricing accuracy and supports complex discount approvals
Overall, Salesforce CPQ is a powerful solution, but there are a few areas where I think it could be improved. One area is the complexity of configuration and maintenance. As product catalogs, pricing models, and business rules become more complex, administration can require significant expertise. Simplifying configuration and troubleshooting would be beneficial. From a user experience perspective, some areas of Salesforce CPQ could be made more intuitive, especially for new users working with complex product configurations and pricing structures. A more streamlined interface and guided setup options could help reduce the learning curve. Salesforce CPQ is a very strong product, but a few enhancements would make it a ten out of ten for me. The biggest area is complexity; as product catalogs, pricing rules, and approval processes become more advanced, the configuration and maintenance can require significant expertise. Simplifying administration and troubleshooting would make the platform easier to manage.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Conga Contract Lifecycle Management (CLM) has positively impacted my organization by automating contract generation."
"Conga Contract Lifecycle Management (CLM) has positively impacted my organization by reducing errors that we encountered when we were using a third-party tool for document generation."
"Conga Contract Lifecycle Management (CLM) has positively impacted my organization by significantly decreasing the time required for generating contracts and agreements for customers."
"Globally, the overall time to contract is now seven to ten days, and this has been greatly appreciated by our Legal Ops head."
"Conga Contract Lifecycle Management (CLM) has positively impacted my organization by significantly reducing time consumption compared to other tools, as we can quickly set up Conga per our requirements without needing extensive coding."
"The clarity and smooth process provided by Conga Contract Lifecycle Management (CLM) have greatly impacted my team and business."
"Overall, Conga Contract Lifecycle Management (CLM) has increased operational efficiency, improved contract turnaround times, and provided greater control over the contract lifecycle."
"In terms of overall efficiency, our working efficiency has improved by 60% primarily because the number of errors has drastically reduced with the inbuilt AI capabilities of Conga Contract Lifecycle Management (CLM) and its integration."
"The biggest advantage of Salesforce CPQ is its seamless integration with Salesforce."
 

Cons

"I rate Conga Contract Lifecycle Management (CLM) a seven due to issues I experience during document generation, specifically when newly generated quotes do not download correctly, causing replication of previous quotes, which can be frustrating and problematic in client interactions."
"For improvements in Conga Contract Lifecycle Management (CLM), I think that for sending contract approvals, the customer signing process needs to be implemented after verifying the necessary details, which I expect to see in the future."
"I have noticed there are very few help articles and knowledge-based documents available, making it a bit tricky for new users to onboard onto the platform."
"The user interface can sometimes feel complex for new users and may require additional training."
"The first is ease of configuration. Some advanced workflows and business rules can be complex to set up and maintain, especially for organizations with unique contract processes."
"There were many bugs with Conga Contract Lifecycle Management (CLM) application that could be improved."
"I see one blind spot for Conga Contract Lifecycle Management (CLM) in that additional logic features depending upon user types and customer types would be helpful."
"I cannot say Conga Contract Lifecycle Management (CLM) is stable. Sometimes it throws some issues."
"The biggest area is complexity; as product catalogs, pricing rules, and approval processes become more advanced, the configuration and maintenance can require significant expertise."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Computer Software Company
12%
Legal Firm
11%
Financial Services Firm
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise3
Large Enterprise25
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Conga Contract Lifecycle Management (CLM)?
Regarding pricing, it is a little bit higher, but when we go for bulk purchase, we do receive some discounts.
What needs improvement with Conga Contract Lifecycle Management (CLM)?
Conga Contract Lifecycle Management (CLM) could be improved as sometimes when we click on the document, it indicates success without generating a document, requiring us to check the logs. Having a ...
What is your primary use case for Conga Contract Lifecycle Management (CLM)?
My main use case for Conga Contract Lifecycle Management (CLM) is generating documents, so once we click on a button, the document should be generated in the back end and that should sit in the not...
Which would you choose - Vlocity or Salesforce CPQ?
What I like most about Vlocity is that it is an efficient, time-efficient system and it uses reliable cloud apps. Some of its major advantages are that it helps with cost management, helps improve ...
What is your experience regarding pricing and costs for Salesforce CPQ?
I was not directly involved in the pricing, licensing, and procurement decisions for Salesforce CPQ, so I may not have full visibility into the exact cost structure. However, from an implementation...
What needs improvement with Salesforce CPQ?
Overall, Salesforce CPQ is a powerful solution, but there are a few areas where I think it could be improved. One area is the complexity of configuration and maintenance. As product catalogs, prici...
 

Also Known As

The Apttus Intelligent Cloud, Conga CLM AI
Steelbrick
 

Overview

 

Sample Customers

Akamai Technologies, Axis Stars, BlackBaud, Cadence, Ceridian, Citrix
Cloudera, Daxko, Barracuda, Nimble Storage
Find out what your peers are saying about Conga, Oracle, Salesforce and others in Product Configuration and Quoting. Updated: July 2026.
908,834 professionals have used our research since 2012.