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Conga Contract Lifecycle Management (CLM) vs Siebel comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Conga Contract Lifecycle Ma...
Ranking in Product Configuration and Quoting
1st
Average Rating
8.0
Number of Reviews
34
Ranking in other categories
Contract Management Software (1st)
Siebel
Ranking in Product Configuration and Quoting
6th
Average Rating
7.6
Number of Reviews
6
Ranking in other categories
Field Service Management (4th), Order Management Hubs (7th)
 

Mindshare comparison

As of September 2026, in the Product Configuration and Quoting category, the mindshare of Conga Contract Lifecycle Management (CLM) is 5.9%, up from 4.2% compared to the previous year. The mindshare of Siebel is 5.5%, up from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Product Configuration and Quoting Mindshare Distribution
ProductMindshare (%)
Conga Contract Lifecycle Management (CLM)5.9%
Siebel5.5%
Other88.6%
Product Configuration and Quoting
 

Featured Reviews

Sakshi Thakur - PeerSpot reviewer
Senior Manager at a legal firm with 1,001-5,000 employees
Automation has transformed complex contract lifecycles and now supports high-volume workflows
The only drawback of Conga Contract Lifecycle Management (CLM) is that it does not work for small-scale business areas because I have implemented it for one customer with four or five pages of templates and three to four record types. For that small business, Conga Contract Lifecycle Management (CLM) does not work well because it is a bit complicated. Sometimes all customers need is a click of a button to go in and do things, and Conga Contract Lifecycle Management (CLM) is a bit complicated for such kinds of businesses. There are definitely areas where Conga Contract Lifecycle Management (CLM) could be easier to use for smaller businesses, particularly making processes more streamlined and user-friendly.
it_user495873 - PeerSpot reviewer
IT Architect at a financial services firm with 5,001-10,000 employees
I like the assignment management and contact management features. I would like them to extend the possibility for functional segregation.
Extending the possibility for functional segregation would allow us to decentralize certain functions between different areas. In our organization, the administration of users (or executives who access the system) is done by an area. The management of executive skills is performed by another area, according to the current Siebel. These roles should not be independent.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Conga Contract Lifecycle Management (CLM) has a very positive impact on our organization, especially in terms of efficiency and visibility."
"Conga Contract Lifecycle Management (CLM) has positively impacted my organization or my work by making the whole contract process much faster and much more organized."
"Conga Contract Lifecycle Management (CLM) has positively impacted my organization, and I have noticed improvements in productivity, accuracy, and turnaround times."
"In my experience, the best features of Conga Contract Lifecycle Management (CLM) include the way they handle dynamically changing agreements and manage the approvals within the system, which is great."
"Globally, the overall time to contract is now seven to ten days, and this has been greatly appreciated by our Legal Ops head."
"Overall, Conga Contract Lifecycle Management (CLM) helped streamline contract creation, approval, execution, and renewal processes while reducing manual effort and improving compliance."
"The automation and document generation in Conga Contract Lifecycle Management (CLM) have made things easier for my team, saving time and reducing errors."
"Conga Contract Lifecycle Management (CLM) positively impacted my organization because we did not have to manually enter customer details such as their name, where they work, or their address."
"As far as CRM's go, it's a very flexible solution, and we're able to customize the business rules with code and to integrate it with middleware applications to manage the rules externally."
"It provides end to end customer management, from marketing all the way to support, meaning you also have sales, product management, literature, asset management, opportunity analysis, maintenance SLA compliance, and support, with all the common features present on modern CRMs including phone sync and email merge capabilities."
"Data migration, data deduplication, and application flexibility with respect to business rules are valuable features."
"I found that this product had the ability to meet our business needs."
"Being a single source of information, this provides an authoritative source of information."
"With the implementation of the assignment manager, we are now able to automate assignment rules that we previously had in hard, and this feature allows us greater flexibility when incorporating new assignment rules."
 

Cons

"Secondly, users have reported that X-Author is not functioning consistently, so if we could have an easier feature for accepting or rejecting changes, that would be beneficial from a user perspective."
"One challenge is the initial setup and configuration, especially for complex workflows and approval hierarchies."
"I have not seen a return on investment from Conga Contract Lifecycle Management (CLM), as it was a waste of time; I spent a long time trying to get it to work, and it was not adopted by the users, ultimately failing to live up to what I had promised to the business."
"I have not used Conga Contract Lifecycle Management (CLM) deeply, but I know that document generation still has some improvements that need to be implemented."
"Conga Contract Lifecycle Management (CLM) can be improved by making the configuration of approvals a little simpler."
"The improvement I would consider is that the UI should be improved, including the colors."
"Sometimes their support is not very efficient."
"Conga Contract Lifecycle Management (CLM) could be improved as sometimes when we click on the document, it indicates success without generating a document, requiring us to check the logs."
"It is a very expensive product and data steward module is very complex."
"The initial setup was complex. The degree of parameterization required for the initial setup was not made obvious."
"Business rules for data duplication can be improved."
"Pricing is very high."
"Deployment is still considered cumbersome and the integrations are quite an expense."
"There were issues, mostly due to the lack of capability of the implementation partner who delivered the solution."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Computer Software Company
11%
Legal Firm
11%
Healthcare Company
7%
Outsourcing Company
14%
Financial Services Firm
11%
Energy/Utilities Company
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise3
Large Enterprise25
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Conga Contract Lifecycle Management (CLM)?
Regarding pricing, it is a little bit higher, but when we go for bulk purchase, we do receive some discounts.
What needs improvement with Conga Contract Lifecycle Management (CLM)?
Conga Contract Lifecycle Management (CLM) could be improved as sometimes when we click on the document, it indicates success without generating a document, requiring us to check the logs. Having a ...
What is your primary use case for Conga Contract Lifecycle Management (CLM)?
My main use case for Conga Contract Lifecycle Management (CLM) is generating documents, so once we click on a button, the document should be generated in the back end and that should sit in the not...
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Also Known As

The Apttus Intelligent Cloud, Conga CLM AI
No data available
 

Overview

 

Sample Customers

Akamai Technologies, Axis Stars, BlackBaud, Cadence, Ceridian, Citrix
Hover Automotive India, Smiles, Bouygues Telecom, Abu Dhabi Judicial Department, Lawn Tennis Association Boosts Tennis, Southwest Airlines
Find out what your peers are saying about Conga Contract Lifecycle Management (CLM) vs. Siebel and other solutions. Updated: September 2026.
913,076 professionals have used our research since 2012.