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Conga Contract Lifecycle Management (CLM) vs Siebel comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Conga Contract Lifecycle Ma...
Ranking in Product Configuration and Quoting
1st
Average Rating
8.0
Number of Reviews
28
Ranking in other categories
Contract Management Software (1st)
Siebel
Ranking in Product Configuration and Quoting
9th
Average Rating
7.6
Number of Reviews
6
Ranking in other categories
Field Service Management (4th), Order Management Hubs (6th)
 

Mindshare comparison

As of June 2026, in the Product Configuration and Quoting category, the mindshare of Conga Contract Lifecycle Management (CLM) is 5.4%, up from 4.4% compared to the previous year. The mindshare of Siebel is 4.3%, down from 7.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Product Configuration and Quoting Mindshare Distribution
ProductMindshare (%)
Conga Contract Lifecycle Management (CLM)5.4%
Siebel4.3%
Other90.3%
Product Configuration and Quoting
 

Featured Reviews

Sakshi Thakur - PeerSpot reviewer
Senior Manager at a legal firm with 1,001-5,000 employees
Automation has transformed complex contract lifecycles and now supports high-volume workflows
The only drawback of Conga Contract Lifecycle Management (CLM) is that it does not work for small-scale business areas because I have implemented it for one customer with four or five pages of templates and three to four record types. For that small business, Conga Contract Lifecycle Management (CLM) does not work well because it is a bit complicated. Sometimes all customers need is a click of a button to go in and do things, and Conga Contract Lifecycle Management (CLM) is a bit complicated for such kinds of businesses. There are definitely areas where Conga Contract Lifecycle Management (CLM) could be easier to use for smaller businesses, particularly making processes more streamlined and user-friendly.
it_user495873 - PeerSpot reviewer
IT Architect at a financial services firm with 5,001-10,000 employees
I like the assignment management and contact management features. I would like them to extend the possibility for functional segregation.
Extending the possibility for functional segregation would allow us to decentralize certain functions between different areas. In our organization, the administration of users (or executives who access the system) is done by an area. The management of executive skills is performed by another area, according to the current Siebel. These roles should not be independent.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In my experience, the best features of Conga Contract Lifecycle Management (CLM) include the way they handle dynamically changing agreements and manage the approvals within the system, which is great."
"Conga Contract Lifecycle Management (CLM) has positively impacted my organization by automating contract generation."
"Overall, Conga Contract Lifecycle Management (CLM) helped streamline contract creation, approval, execution, and renewal processes while reducing manual effort and improving compliance."
"Conga Contract Lifecycle Management (CLM) has positively impacted my organization by significantly decreasing the time required for generating contracts and agreements for customers."
"Conga Contract Lifecycle Management (CLM) has positively impacted my organization because I can store the terms and conditions between the two parties in the template, and I can share product-related data with the two parties to store prices and other relevant information."
"Conga Contract Lifecycle Management (CLM) has positively impacted my organization as it is faster compared to others."
"Conga Contract Lifecycle Management (CLM) positively impacted my organization because we did not have to manually enter customer details such as their name, where they work, or their address."
"The X-Author 2.0 is the most dominating feature that Conga Contract Lifecycle Management (CLM) has in a contract lifecycle management compared to any other management package in the CLM space."
"Being a single source of information, this provides an authoritative source of information."
"With the implementation of the assignment manager, we are now able to automate assignment rules that we previously had in hard, and this feature allows us greater flexibility when incorporating new assignment rules."
"As far as CRM's go, it's a very flexible solution, and we're able to customize the business rules with code and to integrate it with middleware applications to manage the rules externally."
"Data migration, data deduplication, and application flexibility with respect to business rules are valuable features."
"I found that this product had the ability to meet our business needs."
"It provides end to end customer management, from marketing all the way to support, meaning you also have sales, product management, literature, asset management, opportunity analysis, maintenance SLA compliance, and support, with all the common features present on modern CRMs including phone sync and email merge capabilities."
 

Cons

"Conga Contract Lifecycle Management (CLM) can be improved because, as it is a managed package, it has certain restrictions."
"Sometimes I feel that the generation of templates in Conga Contract Lifecycle Management (CLM) is slow or it breaks somewhere."
"The only issue was in X-Author 2.0 where there was a bug; whenever the agreement document was opened and we were already logged in to X-Author 2.0, it was automatically checking out that particular agreement document."
"Conga Contract Lifecycle Management (CLM) can be improved in terms of UI and functionality, as it needs to be more clean and polished."
"For improvements in Conga Contract Lifecycle Management (CLM), I think that for sending contract approvals, the customer signing process needs to be implemented after verifying the necessary details, which I expect to see in the future."
"They are somewhat reliable, but they are not completely reliable."
"I cannot say Conga Contract Lifecycle Management (CLM) is stable. Sometimes it throws some issues."
"The first is ease of configuration. Some advanced workflows and business rules can be complex to set up and maintain, especially for organizations with unique contract processes."
"There were issues, mostly due to the lack of capability of the implementation partner who delivered the solution."
"Business rules for data duplication can be improved."
"It is a very expensive product and data steward module is very complex."
"The initial setup was complex. The degree of parameterization required for the initial setup was not made obvious."
"Pricing is very high."
"Deployment is still considered cumbersome and the integrations are quite an expense."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
12%
Financial Services Firm
9%
Media Company
8%
Outsourcing Company
11%
Construction Company
8%
Financial Services Firm
8%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise4
Large Enterprise20
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Conga Contract Lifecycle Management (CLM)?
My experience with the pricing setup includes configuring pricing terms within the contract templates and ensuring workflows and everything else are in place. In terms of setup cost, Conga Contract...
What needs improvement with Conga Contract Lifecycle Management (CLM)?
Conga Contract Lifecycle Management (CLM) is easy to use for me, though one area for improvement could be Conga Composer, as it would be beneficial to simplify how I open it and add my queries quic...
What is your primary use case for Conga Contract Lifecycle Management (CLM)?
My main use case for Conga Contract Lifecycle Management (CLM) occurs when I work in a telecommunication project, where there is a requirement to generate the quote and order file along with severa...
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Also Known As

The Apttus Intelligent Cloud, Conga CLM AI
No data available
 

Overview

 

Sample Customers

Akamai Technologies, Axis Stars, BlackBaud, Cadence, Ceridian, Citrix
Hover Automotive India, Smiles, Bouygues Telecom, Abu Dhabi Judicial Department, Lawn Tennis Association Boosts Tennis, Southwest Airlines
Find out what your peers are saying about Conga Contract Lifecycle Management (CLM) vs. Siebel and other solutions. Updated: June 2026.
899,283 professionals have used our research since 2012.