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Conga Contract Lifecycle Management (CLM) vs Siebel comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Conga Contract Lifecycle Ma...
Ranking in Product Configuration and Quoting
1st
Average Rating
8.0
Number of Reviews
28
Ranking in other categories
Contract Management Software (1st)
Siebel
Ranking in Product Configuration and Quoting
9th
Average Rating
7.6
Number of Reviews
6
Ranking in other categories
Field Service Management (4th), Order Management Hubs (6th)
 

Mindshare comparison

As of June 2026, in the Product Configuration and Quoting category, the mindshare of Conga Contract Lifecycle Management (CLM) is 5.4%, up from 4.4% compared to the previous year. The mindshare of Siebel is 4.3%, down from 7.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Product Configuration and Quoting Mindshare Distribution
ProductMindshare (%)
Conga Contract Lifecycle Management (CLM)5.4%
Siebel4.3%
Other90.3%
Product Configuration and Quoting
 

Featured Reviews

Sakshi Thakur - PeerSpot reviewer
Senior Manager at a legal firm with 1,001-5,000 employees
Automation has transformed complex contract lifecycles and now supports high-volume workflows
The only drawback of Conga Contract Lifecycle Management (CLM) is that it does not work for small-scale business areas because I have implemented it for one customer with four or five pages of templates and three to four record types. For that small business, Conga Contract Lifecycle Management (CLM) does not work well because it is a bit complicated. Sometimes all customers need is a click of a button to go in and do things, and Conga Contract Lifecycle Management (CLM) is a bit complicated for such kinds of businesses. There are definitely areas where Conga Contract Lifecycle Management (CLM) could be easier to use for smaller businesses, particularly making processes more streamlined and user-friendly.
it_user495873 - PeerSpot reviewer
IT Architect at a financial services firm with 5,001-10,000 employees
I like the assignment management and contact management features. I would like them to extend the possibility for functional segregation.
Extending the possibility for functional segregation would allow us to decentralize certain functions between different areas. In our organization, the administration of users (or executives who access the system) is done by an area. The management of executive skills is performed by another area, according to the current Siebel. These roles should not be independent.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Conga Contract Lifecycle Management (CLM) has impacted my organization positively as we use this CLM tool whenever a client has a requirement, making it very helpful to build the requirements."
"In my experience, the best features of Conga Contract Lifecycle Management (CLM) include the way they handle dynamically changing agreements and manage the approvals within the system, which is great."
"The valuable aspects are ease and speed."
"Because of these processes, the customer can send out thousands of contracts in one go instead of creating them and having a lot of people appointed to do this job, and it is a one-person job now."
"Conga Contract Lifecycle Management (CLM) has delivered measurable improvements in both time and cost savings for our organization, significantly reducing manual processing time, shortening contract turnaround times from days to hours, minimizing compliance risk, and improving overall operational efficiency and resource utilization."
"A 25% to 40% reduction in standard agreements is what we have achieved, and the centralized repository also improved the reporting on contract renewals and expiration and helped the team to identify and address those bottlenecks more quickly."
"Conga Contract Lifecycle Management (CLM) has positively impacted my organization because I can store the terms and conditions between the two parties in the template, and I can share product-related data with the two parties to store prices and other relevant information."
"Conga Contract Lifecycle Management (CLM) has positively impacted my organization as it is faster compared to others."
"With the implementation of the assignment manager, we are now able to automate assignment rules that we previously had in hard, and this feature allows us greater flexibility when incorporating new assignment rules."
"As far as CRM's go, it's a very flexible solution, and we're able to customize the business rules with code and to integrate it with middleware applications to manage the rules externally."
"I found that this product had the ability to meet our business needs."
"Being a single source of information, this provides an authoritative source of information."
"Data migration, data deduplication, and application flexibility with respect to business rules are valuable features."
"It provides end to end customer management, from marketing all the way to support, meaning you also have sales, product management, literature, asset management, opportunity analysis, maintenance SLA compliance, and support, with all the common features present on modern CRMs including phone sync and email merge capabilities."
 

Cons

"I rate Conga Contract Lifecycle Management (CLM) a seven due to issues I experience during document generation, specifically when newly generated quotes do not download correctly, causing replication of previous quotes, which can be frustrating and problematic in client interactions."
"I have not seen a return on investment from Conga Contract Lifecycle Management (CLM), as it was a waste of time; I spent a long time trying to get it to work, and it was not adopted by the users, ultimately failing to live up to what I had promised to the business."
"The only issue was in X-Author 2.0 where there was a bug; whenever the agreement document was opened and we were already logged in to X-Author 2.0, it was automatically checking out that particular agreement document."
"To improve Conga Contract Lifecycle Management (CLM), there are just a couple of things that need to be fixed."
"The only drawback of Conga Contract Lifecycle Management (CLM) is that it does not work for small-scale business areas because I have implemented it for one customer with four or five pages of templates and three to four record types."
"Conga Contract Lifecycle Management (CLM) can be improved because implementation can be complex, and the loading process could be enhanced."
"Sometimes their support is not very efficient."
"The improvement I would consider is that the UI should be improved, including the colors."
"Deployment is still considered cumbersome and the integrations are quite an expense."
"There were issues, mostly due to the lack of capability of the implementation partner who delivered the solution."
"The initial setup was complex. The degree of parameterization required for the initial setup was not made obvious."
"It is a very expensive product and data steward module is very complex."
"Business rules for data duplication can be improved."
"Pricing is very high."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
12%
Financial Services Firm
9%
Media Company
8%
Outsourcing Company
11%
Construction Company
8%
Financial Services Firm
8%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise4
Large Enterprise20
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Conga Contract Lifecycle Management (CLM)?
My experience with the pricing setup includes configuring pricing terms within the contract templates and ensuring workflows and everything else are in place. In terms of setup cost, Conga Contract...
What needs improvement with Conga Contract Lifecycle Management (CLM)?
Conga Contract Lifecycle Management (CLM) is easy to use for me, though one area for improvement could be Conga Composer, as it would be beneficial to simplify how I open it and add my queries quic...
What is your primary use case for Conga Contract Lifecycle Management (CLM)?
My main use case for Conga Contract Lifecycle Management (CLM) occurs when I work in a telecommunication project, where there is a requirement to generate the quote and order file along with severa...
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Also Known As

The Apttus Intelligent Cloud, Conga CLM AI
No data available
 

Overview

 

Sample Customers

Akamai Technologies, Axis Stars, BlackBaud, Cadence, Ceridian, Citrix
Hover Automotive India, Smiles, Bouygues Telecom, Abu Dhabi Judicial Department, Lawn Tennis Association Boosts Tennis, Southwest Airlines
Find out what your peers are saying about Conga Contract Lifecycle Management (CLM) vs. Siebel and other solutions. Updated: June 2026.
899,283 professionals have used our research since 2012.