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Oracle E-Business Suite vs Siebel comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle E-Business Suite
Ranking in Field Service Management
1st
Ranking in Product Configuration and Quoting
2nd
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
157
Ranking in other categories
ERP (3rd), Activity Based Costing Software (1st), Benefits Administration (2nd), Enterprise Resource Planning for Manufacturing (1st)
Siebel
Ranking in Field Service Management
4th
Ranking in Product Configuration and Quoting
6th
Average Rating
7.6
Number of Reviews
6
Ranking in other categories
Order Management Hubs (7th)
 

Mindshare comparison

As of September 2026, in the Field Service Management category, the mindshare of Oracle E-Business Suite is 5.4%, up from 5.1% compared to the previous year. The mindshare of Siebel is 5.4%, up from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Field Service Management Mindshare Distribution
ProductMindshare (%)
Oracle E-Business Suite5.4%
Siebel5.4%
Other89.2%
Field Service Management
 

Featured Reviews

Md. Mazharul Islam - PeerSpot reviewer
Incharge Corporate Accounts & ERP System at General Pharmaceuticals Limited.
Has connected financial data across departments and improved future cash flow planning
I would like to improve the integration with other solutions, as I need everything integrated, like the HR module, purchase module, SCM, production, and engineering. Each and every module should be connected to the finance module, and I think Oracle provides the right solution. Also, SAP, IFS, or Microsoft Dynamics 365 offer some solutions, but I am not as happy with them as I am with Oracle. I believe that Oracle E-Business Suite could improve by transitioning from Java-based scripts in our system to a web-based environment. While Oracle already has JD Edwards available in web-based format, I think it needs to be smoother for optimization and presentation in the future. In comparison, IFS is fully web-based, and all applications are sufficiently good and user-friendly. We are developing and trying to improve to a web-based setup, but it is currently too costly.
it_user495873 - PeerSpot reviewer
IT Architect at a financial services firm with 5,001-10,000 employees
I like the assignment management and contact management features. I would like them to extend the possibility for functional segregation.
Extending the possibility for functional segregation would allow us to decentralize certain functions between different areas. In our organization, the administration of users (or executives who access the system) is done by an area. The management of executive skills is performed by another area, according to the current Siebel. These roles should not be independent.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is its flexibility."
"The most valuable features of Oracle E-Business Suite are all the 15 to 20 modules. We use them on a day-to-day basis."
"Being able to get all the financial data into one system that talks to each other and get our financials published every month."
"The technical ability to run runtime APIs is great."
"A couple of things-- one is the support for the multiple languages, locale, so the internationalization is a valuable feature."
"Basically, the most valuable feature is the suite; basically, your integration between APAR, PO, fixed assets."
"I like that one system covers everything."
"It has improved our organization by enabling us to move from manual to automatic processes, meaning that our clients can focus on analysis instead of transactions and dealing with a lot of paperwork."
"Being a single source of information, this provides an authoritative source of information."
"It provides end to end customer management, from marketing all the way to support, meaning you also have sales, product management, literature, asset management, opportunity analysis, maintenance SLA compliance, and support, with all the common features present on modern CRMs including phone sync and email merge capabilities."
"As far as CRM's go, it's a very flexible solution, and we're able to customize the business rules with code and to integrate it with middleware applications to manage the rules externally."
"Data migration, data deduplication, and application flexibility with respect to business rules are valuable features."
"With the implementation of the assignment manager, we are now able to automate assignment rules that we previously had in hard, and this feature allows us greater flexibility when incorporating new assignment rules."
"I found that this product had the ability to meet our business needs."
 

Cons

"It should be made a little bit more user friendly. When I complete my implementation and hand it over to the clients or the person who will operate it on a day-to-day basis, they find it a little bit difficult because they are not from a highly qualified IT background. I want Oracle to make it a little bit more user friendly."
"The biggest frustration I have with Oracle is that they have taken an acquisition approach. Because of this, the modules don't talk to each other."
"The deployment of the Oracle E-Business Suite was simple. I have done many deployments and I find it simple, but for others, it might not be easy."
"When I look at some of my previous companies, they spent millions of dollars on deployment and even just doing an upgrade."
"In my current scenario, I would not recommend EBS for anyone. It is better to purchase a cloud solution rather than having this one."
"The account executive was good, but when it came to training HR, it really failed - on this point I'd rate Oracle as 3/10."
"The main challenge has been the annual maintenance cost."
"If you get away from the financials core of the product, it is not so good at handling peripherals."
"There were issues, mostly due to the lack of capability of the implementation partner who delivered the solution."
"Deployment is still considered cumbersome and the integrations are quite an expense."
"Business rules for data duplication can be improved."
"It is a very expensive product and data steward module is very complex."
"The initial setup was complex. The degree of parameterization required for the initial setup was not made obvious."
"Pricing is very high."
 

Pricing and Cost Advice

"Considering the market at the moment, Oracle needs to adjust the pricing of this solution."
"This product is more expensive if you compare it to SAP."
"The solution is quite expensive."
"It's quite expensive, even though they gave us a discount."
"The pricing is high."
"Compared to other vendors like SAP or Microsoft, the prices for Oracle are reasonable, but they could always be lower."
"I would rate the pricing a nine out of ten, with ten being very expensive."
"This is a highly-priced application and would not be affordable for small or medium business domains."
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Top Industries

By visitors reading reviews
Construction Company
10%
Outsourcing Company
10%
Manufacturing Company
8%
Financial Services Firm
8%
Outsourcing Company
14%
Financial Services Firm
11%
Comms Service Provider
9%
Energy/Utilities Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise34
Large Enterprise114
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Oracle E-Business Suite?
The pricing for Oracle E-Business Suite is varying high, depending on the country. For small businesses or those generating low revenue, it is often expensive. However, for governments or multinati...
What needs improvement with Oracle E-Business Suite?
Oracle E-Business Suite has already provided many solutions and continues to do so for implementers and consultancy firms. They offer many benefits through easy steps, support forums, and communiti...
What is your primary use case for Oracle E-Business Suite?
I am working on an ERP solution that Oracle provides, which is Oracle E-Business Suite. Oracle E-Business Suite contains many modules that cover tax, finance, HR, projects, and many solutions they ...
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Also Known As

Oracle EBS, OEBS
No data available
 

Overview

 

Sample Customers

Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
Hover Automotive India, Smiles, Bouygues Telecom, Abu Dhabi Judicial Department, Lawn Tennis Association Boosts Tennis, Southwest Airlines
Find out what your peers are saying about Oracle E-Business Suite vs. Siebel and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.