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Oracle E-Business Suite vs Siebel comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle E-Business Suite
Ranking in Field Service Management
1st
Ranking in Product Configuration and Quoting
2nd
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
157
Ranking in other categories
ERP (3rd), Activity Based Costing Software (1st), Benefits Administration (2nd), Enterprise Resource Planning for Manufacturing (1st)
Siebel
Ranking in Field Service Management
4th
Ranking in Product Configuration and Quoting
6th
Average Rating
7.6
Number of Reviews
6
Ranking in other categories
Order Management Hubs (7th)
 

Mindshare comparison

As of August 2026, in the Field Service Management category, the mindshare of Oracle E-Business Suite is 5.5%, down from 9.7% compared to the previous year. The mindshare of Siebel is 5.3%, up from 5.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Field Service Management Mindshare Distribution
ProductMindshare (%)
Oracle E-Business Suite5.5%
Siebel5.3%
Other89.2%
Field Service Management
 

Featured Reviews

Md. Mazharul Islam - PeerSpot reviewer
Incharge Corporate Accounts & ERP System at General Pharmaceuticals Limited.
Has connected financial data across departments and improved future cash flow planning
I would like to improve the integration with other solutions, as I need everything integrated, like the HR module, purchase module, SCM, production, and engineering. Each and every module should be connected to the finance module, and I think Oracle provides the right solution. Also, SAP, IFS, or Microsoft Dynamics 365 offer some solutions, but I am not as happy with them as I am with Oracle. I believe that Oracle E-Business Suite could improve by transitioning from Java-based scripts in our system to a web-based environment. While Oracle already has JD Edwards available in web-based format, I think it needs to be smoother for optimization and presentation in the future. In comparison, IFS is fully web-based, and all applications are sufficiently good and user-friendly. We are developing and trying to improve to a web-based setup, but it is currently too costly.
it_user495873 - PeerSpot reviewer
IT Architect at a financial services firm with 5,001-10,000 employees
I like the assignment management and contact management features. I would like them to extend the possibility for functional segregation.
Extending the possibility for functional segregation would allow us to decentralize certain functions between different areas. In our organization, the administration of users (or executives who access the system) is done by an area. The management of executive skills is performed by another area, according to the current Siebel. These roles should not be independent.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like Oracle ERP for streamlining the entire process from PRTL and invoice payments."
"Oracle EBS tightly integrates with Oracle Database, and I think that's the most valuable thing."
"Oracle E-Business Suite is a scalable solution."
"If I want to manage many parts of my organization, such as finances, proceedings, or supply chain I would typically need to buy many different solutions. However, with Oracle E-Business Suite, it is all that is needed. This ERP system has many modules."
"After implementation, you can build whatever you want."
"Has good dashboard and drill-down features."
"Valuable features include expense management and the accounting suite of products."
"The most valuable feature from our experience with E-Business Suite is definitely its ease of use."
"I found that this product had the ability to meet our business needs."
"Being a single source of information, this provides an authoritative source of information."
"Data migration, data deduplication, and application flexibility with respect to business rules are valuable features."
"As far as CRM's go, it's a very flexible solution, and we're able to customize the business rules with code and to integrate it with middleware applications to manage the rules externally."
"It provides end to end customer management, from marketing all the way to support, meaning you also have sales, product management, literature, asset management, opportunity analysis, maintenance SLA compliance, and support, with all the common features present on modern CRMs including phone sync and email merge capabilities."
"With the implementation of the assignment manager, we are now able to automate assignment rules that we previously had in hard, and this feature allows us greater flexibility when incorporating new assignment rules."
 

Cons

"We wanted a fully-fledged solution that has got payroll, HR, finance et cetera, basically everything finance and administration we'd like to see sustainability management. This solution doesn't offer exactly what we need all in one package."
"It's difficult for some customers to understand in the beginning. A user really has to understand the processes."
"I would like to see more automation."
"If you get away from the financials core of the product, it is not so good at handling peripherals."
"It would be great to see Oracle E-Business Suite become less dependent on the SAO solution, which is an integration solution for Oracle platforms."
"Movement to the cloud should be supported. Product support still needs to be improved."
"Performance issues and handling of financial data could be improved."
"Needs more real-time visualizations, in terms of smarter dashboards and reporting competing with the speed of HANA."
"There were issues, mostly due to the lack of capability of the implementation partner who delivered the solution."
"The initial setup was complex. The degree of parameterization required for the initial setup was not made obvious."
"Business rules for data duplication can be improved."
"It is a very expensive product and data steward module is very complex."
"Pricing is very high."
"Deployment is still considered cumbersome and the integrations are quite an expense."
 

Pricing and Cost Advice

"Pricing for Oracle E-Business Suite is seven out of ten. You must pay extra for maintenance and technical support, apart from standard license fees."
"We pay about $300 a year in order to license the solution."
"Licensing is on a yearly basis. There is an initial cost, and the standard fee is 22% per year."
"Licensing and costing of Oracle EBS is very complex. We recommend to use a system integrator during the negotiation process since Oracle sales representatives sometime do not know the actual minimum requirements and may oversell the necessary licenses through ignorance."
"Find a best Oracle partner and get a better discount."
"At the time of purchasing the license the price was reasonable."
"Both the current projects and future projects should be defined well. Licensing should be done according to current and near future plans."
"The pricing is high."
Information not available
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Top Industries

By visitors reading reviews
Construction Company
11%
Manufacturing Company
9%
Financial Services Firm
8%
Outsourcing Company
8%
Outsourcing Company
11%
Financial Services Firm
11%
Construction Company
7%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise34
Large Enterprise114
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Oracle E-Business Suite?
The pricing for Oracle E-Business Suite is varying high, depending on the country. For small businesses or those generating low revenue, it is often expensive. However, for governments or multinati...
What needs improvement with Oracle E-Business Suite?
Oracle E-Business Suite has already provided many solutions and continues to do so for implementers and consultancy firms. They offer many benefits through easy steps, support forums, and communiti...
What is your primary use case for Oracle E-Business Suite?
I am working on an ERP solution that Oracle provides, which is Oracle E-Business Suite. Oracle E-Business Suite contains many modules that cover tax, finance, HR, projects, and many solutions they ...
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Also Known As

Oracle EBS, OEBS
No data available
 

Overview

 

Sample Customers

Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
Hover Automotive India, Smiles, Bouygues Telecom, Abu Dhabi Judicial Department, Lawn Tennis Association Boosts Tennis, Southwest Airlines
Find out what your peers are saying about Oracle E-Business Suite vs. Siebel and other solutions. Updated: August 2026.
908,834 professionals have used our research since 2012.