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Oracle E-Business Suite vs Siebel comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle E-Business Suite
Ranking in Field Service Management
1st
Ranking in Product Configuration and Quoting
2nd
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
157
Ranking in other categories
ERP (4th), Activity Based Costing Software (1st), Benefits Administration (5th), Enterprise Resource Planning for Manufacturing (1st)
Siebel
Ranking in Field Service Management
4th
Ranking in Product Configuration and Quoting
6th
Average Rating
7.6
Number of Reviews
6
Ranking in other categories
Order Management Hubs (7th)
 

Mindshare comparison

As of November 2026, in the Field Service Management category, the mindshare of Oracle E-Business Suite is 5.9%, up from 4.7% compared to the previous year. The mindshare of Siebel is 6.1%, up from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Field Service Management Mindshare Distribution
ProductMindshare (%)
Oracle E-Business Suite5.9%
Siebel6.1%
Other88.0%
Field Service Management
 

Featured Reviews

Md. Mazharul Islam - PeerSpot reviewer
Incharge Corporate Accounts & ERP System at General Pharmaceuticals Limited.
Has connected financial data across departments and improved future cash flow planning
I would like to improve the integration with other solutions, as I need everything integrated, like the HR module, purchase module, SCM, production, and engineering. Each and every module should be connected to the finance module, and I think Oracle provides the right solution. Also, SAP, IFS, or Microsoft Dynamics 365 offer some solutions, but I am not as happy with them as I am with Oracle. I believe that Oracle E-Business Suite could improve by transitioning from Java-based scripts in our system to a web-based environment. While Oracle already has JD Edwards available in web-based format, I think it needs to be smoother for optimization and presentation in the future. In comparison, IFS is fully web-based, and all applications are sufficiently good and user-friendly. We are developing and trying to improve to a web-based setup, but it is currently too costly.
it_user495873 - PeerSpot reviewer
IT Architect at a financial services firm with 5,001-10,000 employees
I like the assignment management and contact management features. I would like them to extend the possibility for functional segregation.
Extending the possibility for functional segregation would allow us to decentralize certain functions between different areas. In our organization, the administration of users (or executives who access the system) is done by an area. The management of executive skills is performed by another area, according to the current Siebel. These roles should not be independent.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Valuable features include Ledger and Subsidiary, Operating Unit, and Inventory Organization and Location."
"It provides a well-centered database that is feature rich."
"Oracle E-Business Suite's most valuable feature is the information that it provides."
"As the brand name says, Enterprise Resource Planning, and that's all, it offers integration for all business areas in one database."
"The most valuable features are straight-through processing because we need to make sure that we have a good end-to-end process."
"The reporting capabilities keep us from having to run every report for our users as they can go in and run the reports themselves."
"The supplier invoice payment process is very easy and is integrated from the requisition to the payment (and to creating the asset)."
"To do this before on paper basis, it was very time consuming, and now they can use the gained time to properly manage their workforce."
"I found that this product had the ability to meet our business needs."
"With the implementation of the assignment manager, we are now able to automate assignment rules that we previously had in hard, and this feature allows us greater flexibility when incorporating new assignment rules."
"As far as CRM's go, it's a very flexible solution, and we're able to customize the business rules with code and to integrate it with middleware applications to manage the rules externally."
"Data migration, data deduplication, and application flexibility with respect to business rules are valuable features."
"It provides end to end customer management, from marketing all the way to support, meaning you also have sales, product management, literature, asset management, opportunity analysis, maintenance SLA compliance, and support, with all the common features present on modern CRMs including phone sync and email merge capabilities."
"Being a single source of information, this provides an authoritative source of information."
 

Cons

"Oracle tends to be slower when it comes to bringing flashy functionalities than other, smaller entities can deliver."
"Java continues to be an issue for organizations that are running multiple products."
"The technical support is good, although sometimes it is very difficult to get an answer from them right away."
"I would like to see improvement in the overall UI."
"It's more expensive than other options due to licensing costs and core-based hardware."
"The UI isn't up to speed with most digital marketing-style interfaces."
"For smaller ERP solutions, Oracle EBS is a complex solution which has complex requirements."
"It's very dependent on integration with other products,."
"Pricing is very high."
"Business rules for data duplication can be improved."
"Deployment is still considered cumbersome and the integrations are quite an expense."
"It is a very expensive product and data steward module is very complex."
"The initial setup was complex. The degree of parameterization required for the initial setup was not made obvious."
"There were issues, mostly due to the lack of capability of the implementation partner who delivered the solution."
 

Pricing and Cost Advice

"It costs too much."
"Oracle generally gives a lot of discounts."
"The licensing cost of Oracle E-Business Suite is quite competitive. It's quite flexible, so it can be adapted to the requirements of my company. For confidentiality purposes, I'm unable to disclose how much Oracle E-Business Suite costs, but I'm rating its cost as eight out of ten."
"Considering the market at the moment, Oracle needs to adjust the pricing of this solution."
"The price of the solution is extremely high."
"Compared to other vendors like SAP or Microsoft, the prices for Oracle are reasonable, but they could always be lower."
"Oracle prices are better in Vietnam and more flexible. If we need to customize something in Oracle, it's very flexible and easy to customize."
"Pricing for Oracle E-Business Suite is seven out of ten. You must pay extra for maintenance and technical support, apart from standard license fees."
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Top Industries

By visitors reading reviews
Outsourcing Company
10%
Construction Company
10%
Manufacturing Company
9%
Financial Services Firm
9%
Outsourcing Company
13%
Comms Service Provider
11%
Manufacturing Company
10%
Financial Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise35
Large Enterprise114
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Oracle E-Business Suite?
The pricing for Oracle E-Business Suite is varying high, depending on the country. For small businesses or those generating low revenue, it is often expensive. However, for governments or multinati...
What needs improvement with Oracle E-Business Suite?
Oracle E-Business Suite has already provided many solutions and continues to do so for implementers and consultancy firms. They offer many benefits through easy steps, support forums, and communiti...
What is your primary use case for Oracle E-Business Suite?
I am working on an ERP solution that Oracle provides, which is Oracle E-Business Suite. Oracle E-Business Suite contains many modules that cover tax, finance, HR, projects, and many solutions they ...
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Also Known As

Oracle EBS, OEBS
No data available
 

Overview

 

Sample Customers

Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
Hover Automotive India, Smiles, Bouygues Telecom, Abu Dhabi Judicial Department, Lawn Tennis Association Boosts Tennis, Southwest Airlines
Find out what your peers are saying about Oracle E-Business Suite vs. Siebel and other solutions. Updated: October 2026.
920,769 professionals have used our research since 2012.