IBM Sterling Order Management vs Siebel comparison

IBM and Oracle are both solutions in the Order Management Hubs category. IBM is ranked #4, while Oracle is ranked #16. IBM holds a 12.8% mindshare in OMH, compared to Oracle’s 2.8% mindshare. Additionally, 100% of IBM users are willing to recommend the solution, compared to 83% of Oracle users who would recommend it.

IBM Sterling Order Management

Read 2 IBM Sterling Order Management reviews

293 Views
261 Comparison Views

100% willing to recommend

Siebel

Read 6 Siebel reviews

425 Views
43 Comparison Views

83% willing to recommend

IBM Sterling Order Management

Siebel

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between IBM Sterling Order Management and Siebel based on real PeerSpot user reviews.

Find out in this report how the two Order Management Hubs solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed IBM Sterling Order Management vs. Siebel Report (Updated: September 2025).

Buyer's Guide

IBM Sterling Order Management vs. Siebel

September 2025

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Helped 868,787 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Sterling Order Management

Ranking in Order Management Hubs

4th

Average Rating

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Siebel

Ranking in Order Management Hubs

16th

Average Rating

7.6

Number of Reviews

Ranking in other categories

Field Service Management (7th), Product Configuration and Quoting (10th)

Mindshare comparison

As of October 2025, in the Order Management Hubs category, the mindshare of IBM Sterling Order Management is 12.8%, down from 13.6% compared to the previous year. The mindshare of Siebel is 2.8%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Order Management Hubs Market Share Distribution
Product	Market Share (%)
IBM Sterling Order Management	12.8%
Siebel	2.8%
Other	84.4%

Order Management Hubs

Featured Reviews

it_user522132

Senior Engineer at a retailer with 10,001+ employees

Tracking orders is easy and it is intuitive. Sometimes when the load gets too much, it's a little slow.

It has a very good user interface. It makes my life easy, because I am from the quality testing team, so it's easy for me to track any order. Since I am from Target, I need to track orders; tracking is very easy through the IBM Order Management System. It is extremely intuitive.

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Felix Maximiliano Obes

Project Manager at a transportation company with 1,001-5,000 employees

It provides end-to-end customer management, from marketing all the way to support. Project management is lacking.

Siebel Analytics and the contact management features. This feature is the BI engine built for easy reporting and dashboards to visualize all phases of the customer´s lifecycle and devise the right strategies. The Asset and Product modules are separated and comply with most requirements out of the box for a typical CRM implementation. Also, the Contacts feature is very powerful even allowing for bulk email sending. Campaign and opportunities were used to calculate TOV and worked marvelously well.

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Top Industries

By visitors reading reviews

Comms Service Provider

15%

Computer Software Company

15%

Government

11%

Retailer

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Comparisons

Blue Yonder Order Management vs IBM Sterling Order Management

Compared 50% of the time

Manhattan Active Omni vs IBM Sterling Order Management

Compared 50% of the time

More IBM Sterling Order Management Competitors

Oracle E-Business Suite vs Siebel

Compared 40% of the time

Salesforce CPQ vs Siebel

Compared 35% of the time

Oracle CPQ Cloud vs Siebel

Compared 25% of the time

More Siebel Competitors

Product Reports

Buyer's Guide

Order Management Hubs

September 2025

Download IBM Sterling Order Management product report

Buyer's Guide

Field Service Management

September 2025

Download Siebel product report

Also Known As

Sterling Commerce Order Management

No data available

Overview

IBM Order Management orchestrates cross-channel selling and order orchestration processes across a dynamic business network of customers, suppliers, and partners.

IBM Order Management provides robust cross-channel functionality that can intelligently broker orders across many disparate systems, provide a global view of all inventory across the supply chain, and help you make changes to business processes based on changing market conditions.

IBM

Information not available

Oracle

Sample Customers

Williams-Sonoma, Telus, Avalara, VolkerHighways, ISE Commerce, Frontline, UniCredit Group

Hover Automotive India, Smiles, Bouygues Telecom, Abu Dhabi Judicial Department, Lawn Tennis Association Boosts Tennis, Southwest Airlines

Buyer's Guide

IBM Sterling Order Management vs. Siebel

September 2025

Free Report: IBM Sterling Order Management vs. Siebel

Find out what your peers are saying about IBM Sterling Order Management vs. Siebel and other solutions. Updated: September 2025.

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868,787 professionals have used our research since 2012.

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We monitor all Order Management Hubs reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.