IBM Order Management orchestrates cross-channel selling and order orchestration processes across a dynamic business network of customers, suppliers, and partners.
| Product | Mindshare (%) |
|---|---|
| IBM Sterling Order Management | 11.8% |
| Blue Yonder Order Management | 11.9% |
| Microsoft Dynamics | 10.4% |
| Other | 65.9% |
IBM Order Management provides robust cross-channel functionality that can intelligently broker orders across many disparate systems, provide a global view of all inventory across the supply chain, and help you make changes to business processes based on changing market conditions.
IBM Sterling Order Management was previously known as Sterling Commerce Order Management.
Williams-Sonoma, Telus, Avalara, VolkerHighways, ISE Commerce, Frontline, UniCredit Group
| Author info | Rating | Review Summary |
|---|---|---|
| Senior Engineer at a retailer with 10,001+ employees | 3.5 | I find IBM OMS easy to use, with a good UI for order tracking and testing. Support is great, and it scales well. However, I experience performance and stability issues under heavy load. |
| Principal Consultant at a tech services company with 10,001+ employees | 4.0 | I've used this solution for years, valuing its inventory visibility, stability, and scalability. While generally strong, I believe the UI, technical support, and current pricing model for mid-markets need improvement. |
