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Oracle E-Business Suite pros and cons

Vendor: Oracle

3.9 out of 5

157 reviews
89% willing to recommend

Pros & Cons summary

Oracle E-Business Suite offers comprehensive business processes across multiple modules, including finance and supply chain, enabling streamlined operations and scalability. It provides robust financial functionalities and automation features ideal for large-scale enterprises. However, high pricing, rigid customization, technical debt, and integration challenges complicate its implementation. Users find it complex, particularly without technical expertise. Support is reliable, but issues like integration and region-specific customizations limit adaptability in certain regions.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Oracle E-Business Suite provides comprehensive business processes across multiple modules, including finance and supply chain, enabling streamlined operations and easy scalability.

It offers robust financial functionalities including accounts receivable, accounts payable, general ledger, and budgeting that help streamline financial operations and improve cost management.

The flexibility and configurability of Oracle EBS allow for customization and seamless integration with existing business processes, making it adaptable to varying organizational needs.

Oracle E-Business Suite's technical support is highly regarded, ensuring reliable assistance and maintaining robust system performance.

Its strong automation features and integration capabilities reduce costs and enhance manufacturing capacity, making it suitable for large-scale operations and complex enterprise requirements.

CONS

Oracle E-Business Suite has high pricing and licensing costs that vary by country.

Customization capabilities are rigid and do not facilitate region-specific requirements.

Technical debt exists due to reliance on older technologies and systems.

Users find Oracle E-Business Suite complex and difficult to implement without technical knowledge.

Oracle E-Business Suite lacks efficient integration, especially with non-financial modules and customizations in regions like India.

Oracle E-Business Suite Pros review quotes

Senior Engineer at a retailer with 10,001+ employees

Jul 21, 2015

It handles business application standard functionalities very, very well.

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Chief Information Officer / Director of Information Technology at a government with 1,001-5,000 employees

Aug 6, 2015

With Oracle, the county switched from paper-based purchasing to an automated solution which allows departments to place orders and receive within days or a week.

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Business Systems Manager at a energy/utilities company with 1,001-5,000 employees

Sep 24, 2015

A couple of things-- one is the support for the multiple languages, locale, so the internationalization is a valuable feature.

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Oracle E-Business Suite

Free Report: Oracle E-Business Suite Reviews and More

Learn what your peers think about Oracle E-Business Suite. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.

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Human Development Manager - Training & Development at a manufacturing company with 1,001-5,000 employees

Nov 17, 2015

The most valuable feature is definitely the ability to go in as a manager or as an individual and do everything in one place, for example, to add, change, or remove a goal.

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Principal with 501-1,000 employees

Apr 3, 2016

It's a very comprehensive solution that enables us to manage customers, customer service, finances, projects, HR, and other business operations.

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Sr Director Enterprise Business Systems at a educational organization with 1,001-5,000 employees

Apr 3, 2016

The extensibility that we've needed over the past several years is the most valuable feature for us.

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Developer at a non-profit with 1,001-5,000 employees

Apr 7, 2016

It's out there in the market and the suite of products seem to cater really well to the business needs of our organization.

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Director of Finance at a construction company with 1,001-5,000 employees

May 3, 2016

The ability to streamline all of our information is the most valuable feature for us.

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Solutions Architect at a aerospace/defense firm with 1,001-5,000 employees

May 3, 2016

We've run our business on it for 15 years now.

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Purchasing Initiatives Officer at City of Las Vegas

May 3, 2016

The most valuable feature for us is that it gives us the ability to process the requisitions from our end users quickly, which is tied into all of our financials.

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Oracle E-Business Suite Cons review quotes

Senior Engineer at a retailer with 10,001+ employees

Jul 21, 2015

Sometimes with Oracle support, depending on the analyst you get, you can hit walls in trying to find answers.

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Chief Information Officer / Director of Information Technology at a government with 1,001-5,000 employees

Aug 6, 2015

Oracle implementations are complex and require that the customer understands, and reviews their business processes.

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Business Systems Manager at a energy/utilities company with 1,001-5,000 employees

Sep 24, 2015

Looking at the product on a large scale, some of the features are more spreadsheet-based with data updates.

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Oracle E-Business Suite

Free Report: Oracle E-Business Suite Reviews and More

Learn what your peers think about Oracle E-Business Suite. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.

884,873 professionals have used our research since 2012.

Human Development Manager - Training & Development at a manufacturing company with 1,001-5,000 employees

Nov 17, 2015

The account executive was good, but when it came to training HR, it really failed - on this point I'd rate Oracle as 3/10.

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Principal with 501-1,000 employees

Apr 3, 2016

Oracle scales the pricing, but E-Business Suite is still very expensive for small to mid-sized businesses. I heard that this is a common complaint throughout the market for these sorts of solutions.

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Sr Director Enterprise Business Systems at a educational organization with 1,001-5,000 employees

Apr 3, 2016

When I look at some of my previous companies, they spent millions of dollars on deployment and even just doing an upgrade.

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Developer at a non-profit with 1,001-5,000 employees

Apr 7, 2016

The support site is the only bad thing I've seen with Oracle. Unless you type in the exact right words, you don't get the right answers.

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Director of Finance at a construction company with 1,001-5,000 employees

May 3, 2016

The biggest frustration I have with Oracle is that they have taken an acquisition approach. Because of this, the modules don't talk to each other.

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Solutions Architect at a aerospace/defense firm with 1,001-5,000 employees

May 3, 2016

Deployment is not simple, particular with mobile applications.

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Purchasing Initiatives Officer at City of Las Vegas

May 3, 2016

I wish they would improve on it. For a functional user like me, technical support has been tough.

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Product Categories

Product Categories

Field Service Management

Activity Based Costing Software

Benefits Administration

Enterprise Resource Planning for Manufacturing

Product Configuration and Quoting

Popular Comparisons

Popular Comparisons

SAP ERP vs Oracle E-Business Suite

Workday vs Oracle E-Business Suite

SAP S/4HANA vs Oracle E-Business Suite

IFS Cloud Platform vs Oracle E-Business Suite

UKG vs Oracle E-Business Suite

Oracle HCM Cloud vs Oracle E-Business Suite

PeopleSoft vs Oracle E-Business Suite

SAP HCM vs Oracle E-Business Suite

Infor CloudSuite vs Oracle E-Business Suite

Odoo vs Oracle E-Business Suite

Microsoft Dynamics 365 Business Central vs Oracle E-Business Suite

NetSuite ERP vs Oracle E-Business Suite

SAP Business One vs Oracle E-Business Suite

Microsoft Dynamics AX vs Oracle E-Business Suite

Freshdesk vs Oracle E-Business Suite

See all alternatives

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