Agiloft Contract Lifecycle Managment (CLM) vs GEP SMART comparison

Why PeerSpot?

Agiloft and GEP Worldwide are both solutions in the Contract Management Software category. Agiloft is ranked #1 with an average rating of 7.3, while GEP Worldwide is ranked #8. Additionally, 94% of Agiloft users are willing to recommend the solution, compared to 100% of GEP Worldwide users who would recommend it.

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Agiloft Contract Lifecycle Managment (CLM) and GEP SMART based on real PeerSpot user reviews.

Find out in this report how the two Contract Management Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Agiloft Contract Lifecycle Managment (CLM) vs. GEP SMART Report (Updated: September 2026).

Buyer's Guide

Agiloft Contract Lifecycle Managment (CLM) vs. GEP SMART

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Featured Reviews

Venkat Sivaprakash

Management Consultant at Accenture

Has significantly improved document-driven workflows and reduced processing time across finance and HR functions

Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

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reviewer2884323

Manager Of Global Procurement at a tech vendor with 10,001+ employees

Centralized contract repository has improved visibility and supports detailed spend analysis

Agiloft Contract Lifecycle Management (CLM) could be improved in the area of catering more from a CLM perspective. Unlike vendors in this area like Ariba, Coupa, Icertis, and Ivalua, which also provide the sourcing side—RFX, RFP, RFI, auction—through the tool, that area within Agiloft Contract Lifecycle Management (CLM) is lacking. I would be happy to see those modules well-placed and well-balanced based on how other competitors are catering to that requirement. I would also like to see various enhancements within the dashboard and customization based on client and customer requirements. That is something that I would like to see more within the dashboard and the tool. If I had to pick one area where Agiloft Contract Lifecycle Management (CLM) could be improved, it would be better slice-and-dice options within the dashboard. That is something that is very important and critical for me. I chose 8 out of 10 because there are certain areas where Agiloft Contract Lifecycle Management (CLM) would need to look at what their competitors are doing. CLM is a very hot area for procurement because it is used by direct and indirect procurement folks. Based on those requirements, use cases, and especially based on what clients need and how their competitors are performing, I think there is room for improvement on the enhancement side, improving the overall customer experience on the dashboard, having more layouts, and having the option to slice and dice the spend and the orders. It would also be good to have different charts and infographics based on the contracts that have been uploaded, which provides a picture to the procurement person. For example, when they are doing a renewal or want to work with the same vendor, it provides some sort of ammunition to make an informed decision and ensure that the data coming out of the tool represents factual insights. This will help drive savings, better outcomes with the supplier, and better stakeholder engagement. It is all linked to how the tool can be more efficient and effective.

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it_user1709418

Senior Product Manager at a university with 10,001+ employees

Doesn't require a background in analytics to run reports

SMART has been helpful for sourcing and public bids. For regulatory purposes, our university posts bids, depending on the scope of the bid. We get a lot of value out of SMART's ability to post to a public site and have suppliers see that information, register in the tool, and participate. SMART features for collecting information and its timeline capabilities are highly useful. Then on the contract side, the reporting capabilities are the most valuable. Our use case focuses primarily on post-execution and lifecycle management, so it's essential to be able to report accurately especially compliance-related reports. SMART is easy to use, especially when reporting. It isn't designed for a hardcore analyst. You don't need to have a background in analytics to run reports, which is huge. I realized I hadn't touched too much on the spending side, but we use SMART for all spending analytics, and any commodity manager procurement professional can go in and run a spending report. That was a business decision to restrict who can run reports since that data can be exported and used. But the reporting capabilities are incredibly easy to use.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Removing manual tasks has been beneficial. It works effectively."

"We were able to replace a lot of the manual and data entry workload that our accounts payable clerks were doing, and the work that was done before by this original group can now be done by four people."

"In some cases, we see savings on the order of $100,000 and, in the newer processes that we are trying to do, it may be up to $1,000,000."

"Object Cloning is the most valuable feature I have found for automating a website or a process that includes multiple mouse clicks."

"We have improved on IQ Bot collectively with the normal Taskbot that we use. How it got started was that we have a lot of scanned documents to input for our solution. So, I used to get a lot of scanned documents, and extracting or reading the data from those has always been a pain area. We always used to bring a manual person in to do it. Once a manual person did that activity, it was brought into Excel where I could run the bot. With the entry of IQ Bot, it now takes care of my scanned documents, which means IQ Bot does the OCR extraction and gives my data to the Automation Anywhere Taskbot. This means no manual intervention and end-to-end bot processing, along with a happy customer at the end of the day. We provide these services to multiple clients, so we have been doing this for all of our clients."

"Automation Anywhere's error handling is its most valuable feature. It sends you an email when there's an error and helps you find the cause quickly. It walks you through exactly how you should handle it."

"We offer them a cost and time-effective solution for repeated and time-consuming processes, which surely help a lot in terms of improving quality."

"As a tool, IQ Bot is easy to use, powerful, and very competitive compared to others."

More Automation Anywhere pros

"Safe Horizon has successfully implemented the Agiloft Contract Management System as tailored to meet the specific needs of our organization’s contract approval and renewal workflow."

"Agiloft Contract Lifecycle Management (CLM) makes it easier to share links within our teams by providing a centralized contract repository, which I need in the global procurement area where I work on various contracts: mid-size contracts, lower-hanging fruit contracts, and the big-ticket contracts."

"When we launched Agiloft Contract Lifecycle Managment (CLM), it was a much-needed contract management system in my past role, solving a big problem for us in terms of contract intake, negotiation, management, as well as providing a centralized repository that we used as our source of truth for audit purposes, which had a huge impact on us in being compliant."

"Agiloft Contract Lifecycle Management (CLM) has helped us realize what we were lacking and helped us choose a replacement vendor that was better suited to our needs."

"Overall, I think Agiloft Contract Lifecycle Managment (CLM) is a strong contract management platform, particularly for organizations with great volume, many customers, and numerous suppliers."

"It is obvious to me that Agiloft can handle much more than contract management, as the specific requirements that were not part of Agiloft's initial configuration were implemented seamlessly."

"I had a great experience working with Agiloft Contract Lifecycle Managment (CLM), and I definitely recommend it to any company or customers exploring options for vendor contract management systems because I had a great learning experience and very good experience working on Agiloft Contract Lifecycle Managment (CLM)."

"For me, Agiloft Contract Lifecycle Managment (CLM) is not just an archive; it is a control and follow-up tool that improves collaboration, provides reliable information, and supports contract administration and decision making."

More Agiloft Contract Lifecycle Managment (CLM) pros

"The sourcing module is a place we can always go to find all the information we submitted to a vendor and what they submitted back to us, and it is really meaningful and effective in getting that information out to the vendors."

"The biggest selling point for us was having the contracts repository centralized for both systems. People are able to search for a contract. Typically, before they go out to bid or engage with a supplier, procurement folks come into GEP SMART and they search for a contract and check to see if there is an existing contract in place."

"One of the most valuable features is the opportunity-identification through the spend analytics. Another is around the RFX options to benchmark various pre-qualified vendors that are invited to participate."

"Through using GEP, we've been able to gain respect; the other departments in our company have come to rely upon us even more, and we have become a more trusted department within the company, among our peers, because we can speak to their spend at greater depth."

"On the spend side, it's integrated with our accounting system and has bimonthly uploads of data. So we have pretty current spend information that we can access and build reports on."

"SMART has been helpful for sourcing and public bids. For regulatory purposes, our university posts bids, depending on the scope of the bid. We get a lot of value out of SMART's ability to post to a public site and have suppliers see that information, register in the tool, and participate."

"From a contract perspective, in my opinion, SMART has improved things a hundred-fold."

"In summary, using this solution benefits our organization through cost savings, better efficiency, improved transparency, and having information archived."

More GEP SMART pros

Cons

"Automation Anywhere could benefit from more in-person support, as they currently maintain only a virtual presence."

"The scripting can be a bit difficult."

"The goal of any automation is to provide efficiencies... I would like a default feature where each bot gives us data on all the benefits it provides from its process."

"We only faced some problems when integrating it with SAP, and Oracle integration was a bit challenging, especially with Oracle Fusion. We had some issues when we were trying to connect some of the applications on the API level. But, in general, integration using Automation Anywhere is fine."

"I have been using IQ Bot, and its accuracy can be improved. It could be more accurate."

"The AI centricity is a bit behind compared to the way we see Microsoft and AWS doing it. This is the feedback that I have also given to them. They need to expand themselves to provide more services than just RPA. Only RPA may not be enough for us, and it would not be our preferred choice for an automation tool."

"I would like if the IQ Bot could read hand-written documents, otherwise, Automation Anywhere is fabulous to work or develop processes for customers."

"The IQ Bots need more out-of-the-box models to lessen the time required for model training. Their competitors provide more built-in models, which enhance capabilities in document processing."

More Automation Anywhere cons

"One possible area of improvement would be reporting."

"There are many improvement points for Agiloft Contract Lifecycle Management (CLM)."

"If I could improve one aspect, I would make the workflows and reports more customizable for specific project needs."

"Every software can improve, so better integration with the Oracle financial system and out-of-the-box integrations would certainly add a lot more value, particularly for procurement and sales contracts."

"Requests were clunky. Once we got it into the system, the process did not work well for redlining and negotiations."

"Agiloft Contract Lifecycle Managment (CLM) is very difficult to set rules and to follow based on contract type, as the mapping and the level of tech and coding that is needed for that requires developer skills."

"Agiloft Contract Lifecycle Management (CLM) could be improved in the area of catering more from a CLM perspective."

"Agiloft Contract Lifecycle Managment (CLM) could be improved in several ways. The training is not good, and they do not offer very good training at all."

More Agiloft Contract Lifecycle Managment (CLM) cons

"I want to see continued investment in analytics and reporting."

"The loading of the contracts could be a little bit easier."

"One of the areas where they could do better is by creating more standard templates when it comes to IT cost. IT cost has various components to it and if I want a vendor to be able to reply about cost related to IT, I would have to create that template. If I want them to tell me the hardware costs, the software costs, the professional services costs, the cloud or subscription costs, etc., I would have to build that template myself. Once I built it, I could save it and use it again and again. But sometimes building a template takes a lot of time."

"There are certain things within the contracts module — how to upload the line items, for example — that could be done to make that utility a little more user-friendly, a little more like the sourcing module."

"Tech support could use a little bit more work."

"Their contracts module is kind of clunky and It took a while for them to correct some of the basic functionality, some of the "Contract Management 101" functions, but it seems to be coming around. It wasn't working the way we'd expected."

"We had 50,000-plus contracts in Ntracts that had to be migrated to SMART. It was a big ask and it went horribly wrong, and we ended up having to do a second migration."

"I'd like to see drag-and-drop reporting. They have the old model for reports where you have to click the "run" button. The thing runs and then you have to export it to PowerPoint."

More GEP SMART cons

Pricing and Cost Advice

"As our team size increases, we may get some more licenses for the tool."

"There are some additional costs beyond the standard licensing fees. There are a couple of add-ons we've looked at: The IQ Bot for OCR and machine-learning were add-ons, as well as the Bot Insights - the analytics."

"I would like them to have better license management."

"It costs up to $1,200 per license."

"We are interested in saving manual engineer man-hours. So far, we have saved $100,000."

"Time and monetary savings can range from 20 to 90 percent."

"Whatever investment, licensing, and resource costs together are put in for development and delivery, we are still at an ROI of 250 percent."

"Its price is competitive with all other products in the market."

More Automation Anywhere pricing and cost advice

Information not available

"If our organization could use it as a full-fledged solution, then it would be valuable and give a return on investment. However, since we are not currently using it as a full-fledged solution, even facing some bugs and problems with the synchronization with some of the internal software, we are not able to use it in a full-fledged manner."

"My advice is to think wisely when it comes to estimating the number of licenses that you will require. If you settle on a number too early and you need additional ones, then the extra licenses might be quite expensive."

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Top Industries

By visitors reading reviews

Outsourcing Company

14%

Comms Service Provider

12%

Financial Services Firm

11%

Manufacturing Company

11%

Outsourcing Company

15%

Manufacturing Company

10%

Comms Service Provider

University

Financial Services Firm

14%

Manufacturing Company

13%

Outsourcing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	162
Midsize Enterprise	86
Large Enterprise	565

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	4
Large Enterprise	8

By reviewers
Company Size	Count
Midsize Enterprise	2
Large Enterprise	14

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

See all answers

How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

See all answers

What is your experience regarding pricing and costs for Agiloft Contract Lifecycle Managment (CLM)?

My experience with pricing, setup cost, and licensing was acceptable.

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What needs improvement with Agiloft Contract Lifecycle Managment (CLM)?

If I could improve one aspect, I would make the workflows and reports more customizable for specific project needs. A...

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What is your primary use case for Agiloft Contract Lifecycle Managment (CLM)?

My responsibilities include contract administration, documents management, contractual compliance, monitoring milesto...

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Product Reports

Buyer's Guide

Automation Anywhere

October 2026

Download Automation Anywhere product report

Buyer's Guide

Agiloft Contract Lifecycle Managment (CLM)

October 2026

Agiloft Contract Lifecycle Managment (CLM) report

Download Agiloft Contract Lifecycle Managment (CLM) product report

Buyer's Guide

GEP SMART

October 2026

Download GEP SMART product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

Agiloft Contract Management Suite

SMART by GEP

Interactive Demo

Automation Anywhere

Demo not available

Agiloft

Demo not available

GEP Worldwide

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

Agiloft Contract Lifecycle Management (CLM) is designed to streamline contract processes through automation and advanced features, offering a customizable solution for managing contracts efficiently.

Agiloft CLM helps organizations automate and manage contracts, reducing compliance risks and improving efficiency. With its intuitive design, users can create, approve, and manage contracts in a streamlined manner. The powerful workflow automation, detailed analytics, and robust security ensure that contract management is simplified. Integration capabilities with CRM and ERP systems allow for smooth data management across platforms.

What are the key features of Agiloft CLM?

Workflow Automation: Automatically routes contracts through pre-defined processes.
Customizable Templates: Easy-to-use templates for consistent contract creation.
Advanced Reporting: In-depth reporting tools for contract analytics.
Audit Trail: Comprehensive audit trail for increased transparency and compliance.
Seamless Integrations: Integrates with popular CRM and ERP systems.

What benefits can users expect from Agiloft CLM?

Increased Efficiency: Streamlines contract processes, saving time and resources.
Risk Reduction: Reduces compliance risk with automated alerts and reminders.
Cost Savings: Lowers administrative costs through automation.
Improved Data Security: Ensures data security with robust access controls.

Agiloft CLM's adaptability makes it suitable for industries like healthcare, manufacturing, and financial services, allowing these sectors to manage contracts securely and efficiently. Its flexibility supports diverse compliance requirements, making it a versatile tool for contract management.

Agiloft

GEP SMART is a comprehensive procurement platform offering a centralized contract repository, intuitive spend analytics, and AI-driven opportunity identification.

GEP SMART provides a user-friendly interface that enhances procurement transparency and efficiency. It accommodates electronic signatures, supports streamlined project management, and enables effective regulatory compliance. Its flexibility and consistent advancements improve user experience, accessible to those without extensive IT expertise. While challenges exist in supplier management scope and search functions, improvements are needed in contract handling and data integrity.

What are GEP SMART's key features?

Centralized Contract Repository: Easy access and management of contracts.
Intuitive Spend Analytics: In-depth analysis for better decision-making.
User-friendly Interface: Simplified navigation with efficient reporting.
Electronic Signatures: Streamlined procurement processes with digital verification.
AI Tools: Assists in opportunity identification and data consolidation.

What benefits do users gain from GEP SMART?

Enhanced Transparency: Improved visibility across procurement activities.
Streamlined Procurement: Efficient handling of RFQs, RFPs, and RFIs.
Improved Compliance: Supports adherence to regulatory requirements.
Cost Efficiency: Reduces unnecessary data entry and streamlines system configurations.
Flexibility: Consistent updates and enhancements improve the overall experience.

Organizations across industries implement GEP SMART for procurement activities such as sourcing, contract management, and spend analysis. They utilize its SaaS capabilities to facilitate sourcing events and manage contract lifecycles without needing full P2P integration. The platform is used to report on spend, diversity, and savings, ensuring efficient procurement processes.

GEP Worldwide

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Contract Mgmt: WeWork, Chevron, CSFI, Retrophin, Roche Diagnostics, Genentech, Global Healthcare Exchange, Fitch Ratings, Safehorizon, American Greetings, Doosan, Family Impact Network, Peloton Therapeutics, San Mateo County, Insmed, Roman Catholic Diocese of Dallas, Kaiser Permanente

Exxon Chevron Macys

Buyer's Guide

Agiloft Contract Lifecycle Managment (CLM) vs. GEP SMART

September 2026

Free Report: Agiloft Contract Lifecycle Managment (CLM) vs. GEP SMART

Find out what your peers are saying about Agiloft Contract Lifecycle Managment (CLM) vs. GEP SMART and other solutions. Updated: September 2026.

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