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Agiloft Contract Lifecycle Managment (CLM) vs GEP SMART comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
641
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (1st), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
Agiloft Contract Lifecycle ...
Average Rating
9.0
Number of Reviews
4
Ranking in other categories
Contract Management Software (4th)
GEP SMART
Average Rating
8.4
Number of Reviews
13
Ranking in other categories
Procurement Software (3rd), Contract Management Software (8th)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
it_user658929 - PeerSpot reviewer
Systems Analyst at a tech vendor
Email reminders notify relevant individuals and departments that contracts are due to be renewed or have expired.
Safe Horizon has successfully implemented the Agiloft Contract Management System as tailored to meet the specific needs of our organization’s contract approval and renewal workflow. The flexibility and relative ease of implementing functionality and modifications without programming has proven to be most striking. We were pleased by the functionality and smooth integration between Agiloft and DocuSign. The handoff of documents from Agiloft to DocuSign and back again to Agiloft is easy and seamless. The capability of being able to sign internal documents, as well as those requiring both internal and outside vendor signatures without necessitating a great deal of setup can help facilitate the contract completion process.
CJ
Senior Product Manager at a university with 10,001+ employees
Doesn't require a background in analytics to run reports
SMART has been helpful for sourcing and public bids. For regulatory purposes, our university posts bids, depending on the scope of the bid. We get a lot of value out of SMART's ability to post to a public site and have suppliers see that information, register in the tool, and participate. SMART features for collecting information and its timeline capabilities are highly useful. Then on the contract side, the reporting capabilities are the most valuable. Our use case focuses primarily on post-execution and lifecycle management, so it's essential to be able to report accurately especially compliance-related reports. SMART is easy to use, especially when reporting. It isn't designed for a hardcore analyst. You don't need to have a background in analytics to run reports, which is huge. I realized I hadn't touched too much on the spending side, but we use SMART for all spending analytics, and any commodity manager procurement professional can go in and run a spending report. That was a business decision to restrict who can run reports since that data can be exported and used. But the reporting capabilities are incredibly easy to use.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Automation Anywhere, specifically A2019, has helped us in automating a major chunk of such tasks, thus helped in saving a lot of time, effort, and revenue."
"It has been really useful for traditional RPA, which remains our forte."
"The standout qualities of Automation Anywhere were the ease of automation and that it is an intuitive tool. After a simple walkthrough, a couple of hours or two, you would be able to hit the ground running."
"An easy to deploy and learn automation tool that can save resources, effort and money."
"The ease of use of getting started is probably the big thing. They had a lot of references that we were able to check. It is a well-known player, and being able to get up and running quickly was the big thing."
"They've now included the code so we can add some additional code, and that's good."
"It lets users add value with their time other than focusing on downloading Excel files, consolidating, and drawing up formulas. Since everything is structured, these easily are incorporated into the bot's work."
"The whole suite of RPA modules that they have is very good. They have three environments in which you can do your automation. You have development, staging, and production environments. These are run by licenses as well, which is very good. There are a lot of ways of automating processes with this application."
"Safe Horizon has successfully implemented the Agiloft Contract Management System as tailored to meet the specific needs of our organization’s contract approval and renewal workflow."
"Project HOME has easily recovered its initial capital outlay in the first year from simple centralization and automated approval tracking."
"We have been working with Agiloft Contract Management Suite for the past 6 months and have found it an extremely useful and user friendly solution to our contract management challenge."
"It is obvious to me that Agiloft can handle much more than contract management, as the specific requirements that were not part of Agiloft's initial configuration were implemented seamlessly."
"One of the most valuable features is the opportunity-identification through the spend analytics. Another is around the RFX options to benchmark various pre-qualified vendors that are invited to participate."
"The biggest selling point for us was having the contracts repository centralized for both systems. People are able to search for a contract. Typically, before they go out to bid or engage with a supplier, procurement folks come into GEP SMART and they search for a contract and check to see if there is an existing contract in place."
"The source-to-pay functionality has contributed to the digital transformation of our company."
"Spend gives us a way to put all of our spend in one area and use a category hierarchy to pull real-time spend data."
"On the spend side, it's integrated with our accounting system and has bimonthly uploads of data. So we have pretty current spend information that we can access and build reports on."
"We operate with three different systems that input data. The fact that GEP consolidates all that information into one place is a big deal for us. It streamlines that data for us."
"The one we use the most is the sourcing module... It's really easy to use. You don't have to train vendors. You can add a new vendor at any time, and that vendor will get an email saying, "You've been selected to participate in our RFP, and you do X to get your ID set up." That works really well."
"SMART has been helpful for sourcing and public bids. For regulatory purposes, our university posts bids, depending on the scope of the bid. We get a lot of value out of SMART's ability to post to a public site and have suppliers see that information, register in the tool, and participate."
 

Cons

"We have had so many stability issues."
"The focus on usability and user experience is bang on. Addressing several personas and making it easy for every persona to adopt and embrace is the spot on focus. That's an area that has a lot more room to improve. In the absence of that, the skills and expertise in the industry are going to struggle and if you need broader adoption, which has maximum potential, the persona-based user experience is a focus and I'd say Automation Anywhere is already working on."
"I think it is a little bit of an ongoing struggle, because we don't deal with the infrastructure. We have a separate infrastructure team that sorts all that out. So, sometimes there are communication issues just trying to get our internal IT team onboard to run through the installs and that sort of thing. But, definitely with the new cloud version coming onboard, we'll be looking toward going to that. Hopefully it'll resolve some of that friction that comes about through the install process and complexity."
"Scalability has been a pain point; the scalability is there, but there are ongoing operational issues with it."
"Also, the Master certification should be provided free of cost for partners."
"Automation Anywhere is not fully compatible with browsers other than Internet Explorer while working with web extraction."
"There should be a way to avoid recoding everything whenever there's an upgrade to the latest version."
"The main disadvantage of Automation Anywhere is its high cost."
"One possible area of improvement would be reporting."
"One area of improvement I would suggest Agiloft to focus on would be how users interact with attachments to records."
"If there is an area for improvement, it would be in the mobile aspect."
"We didn't like their dashboard initially, but they responded to that very well."
"One of the areas where they could do better is by creating more standard templates when it comes to IT cost. IT cost has various components to it and if I want a vendor to be able to reply about cost related to IT, I would have to create that template. If I want them to tell me the hardware costs, the software costs, the professional services costs, the cloud or subscription costs, etc., I would have to build that template myself. Once I built it, I could save it and use it again and again. But sometimes building a template takes a lot of time."
"The manuals, especially the ones for the suppliers, are currently available only in English. If these can also be translated into different languages, that would be excellent."
"I want to see continued investment in analytics and reporting."
"Very recently, they implemented a customer success team to manage our expectations and communicate them to their technical team. That function is relatively new and some work needs to be done to build that connection so that it's a little more seamless."
"I'd like to see drag-and-drop reporting. They have the old model for reports where you have to click the "run" button. The thing runs and then you have to export it to PowerPoint."
"We didn't like their dashboard initially, but they responded to that very well. They've given us some customizable dashboards and have also made it so that the dashboards can be exported into PDF and other formats, so that we can share them with the rest of the company... That was a weakness at the beginning, but one that they have responded to adequately and we're really pleased with the result."
"Tech support could use a little bit more work."
 

Pricing and Cost Advice

"It is reasonable and affordable. If you consider the tasks that we can get done using this, the pricing is reasonable and affordable."
"They're very flexible around pricing and licensing."
"It is not too expensive, but there are many tools available in the market that can provide the same functionality at a cheaper price."
"We have saved a lot of money on taxes based on the stuff that we run."
"It's fine. However, I'm concerned with the credits in terms of the pricing for the AI models. It is understandable that the new ones are more expensive, but the base models, after doing the pricing conversion, cost about four to ten times as much as paying directly."
"I'm not sure what the monthly licensing cost is, as that is taken care of by another team, but I would say it's around $100,000."
"I've seen the price vary by whether the client is going to scale and adopt a tool."
"It saves me around $100,000 a year."
Information not available
"If our organization could use it as a full-fledged solution, then it would be valuable and give a return on investment. However, since we are not currently using it as a full-fledged solution, even facing some bugs and problems with the synchronization with some of the internal software, we are not able to use it in a full-fledged manner."
"My advice is to think wisely when it comes to estimating the number of licenses that you will require. If you settle on a number too early and you need additional ones, then the extra licenses might be quite expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Manufacturing Company
12%
Construction Company
11%
Computer Software Company
7%
Outsourcing Company
9%
Wholesaler/Distributor
9%
Financial Services Firm
9%
University
9%
Financial Services Firm
15%
Manufacturing Company
10%
Energy/Utilities Company
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business154
Midsize Enterprise82
Large Enterprise536
No data available
By reviewers
Company SizeCount
Midsize Enterprise2
Large Enterprise14
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
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Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
Agiloft Contract Management Suite
SMART by GEP
 

Interactive Demo

Demo not available
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Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Contract Mgmt: WeWork, Chevron, CSFI, Retrophin, Roche Diagnostics, Genentech, Global Healthcare Exchange, Fitch Ratings, Safehorizon, American Greetings, Doosan, Family Impact Network, Peloton Therapeutics, San Mateo County, Insmed, Roman Catholic Diocese of Dallas, Kaiser Permanente
Exxon Chevron Macys
Find out what your peers are saying about Agiloft Contract Lifecycle Managment (CLM) vs. GEP SMART and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.