Try our new research platform with insights from 80,000+ expert users

Agiloft Contract Lifecycle Managment (CLM) vs GEP SMART comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Agiloft Contract Lifecycle ...
Ranking in Contract Management Software
5th
Average Rating
9.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
GEP SMART
Ranking in Contract Management Software
8th
Average Rating
8.4
Number of Reviews
13
Ranking in other categories
Procurement Software (4th)
 

Mindshare comparison

As of March 2026, in the Contract Management Software category, the mindshare of Agiloft Contract Lifecycle Managment (CLM) is 7.1%, up from 3.6% compared to the previous year. The mindshare of GEP SMART is 3.3%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Contract Management Software Mindshare Distribution
ProductMindshare (%)
Agiloft Contract Lifecycle Managment (CLM)7.1%
GEP SMART3.3%
Other89.6%
Contract Management Software
 

Featured Reviews

it_user658929 - PeerSpot reviewer
Systems Analyst at a tech vendor
Email reminders notify relevant individuals and departments that contracts are due to be renewed or have expired.
Safe Horizon has successfully implemented the Agiloft Contract Management System as tailored to meet the specific needs of our organization’s contract approval and renewal workflow. The flexibility and relative ease of implementing functionality and modifications without programming has proven to be most striking. We were pleased by the functionality and smooth integration between Agiloft and DocuSign. The handoff of documents from Agiloft to DocuSign and back again to Agiloft is easy and seamless. The capability of being able to sign internal documents, as well as those requiring both internal and outside vendor signatures without necessitating a great deal of setup can help facilitate the contract completion process.
CJ
Senior Product Manager at a university with 10,001+ employees
Doesn't require a background in analytics to run reports
SMART has been helpful for sourcing and public bids. For regulatory purposes, our university posts bids, depending on the scope of the bid. We get a lot of value out of SMART's ability to post to a public site and have suppliers see that information, register in the tool, and participate. SMART features for collecting information and its timeline capabilities are highly useful. Then on the contract side, the reporting capabilities are the most valuable. Our use case focuses primarily on post-execution and lifecycle management, so it's essential to be able to report accurately especially compliance-related reports. SMART is easy to use, especially when reporting. It isn't designed for a hardcore analyst. You don't need to have a background in analytics to run reports, which is huge. I realized I hadn't touched too much on the spending side, but we use SMART for all spending analytics, and any commodity manager procurement professional can go in and run a spending report. That was a business decision to restrict who can run reports since that data can be exported and used. But the reporting capabilities are incredibly easy to use.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is obvious to me that Agiloft can handle much more than contract management, as the specific requirements that were not part of Agiloft's initial configuration were implemented seamlessly."
"Safe Horizon has successfully implemented the Agiloft Contract Management System as tailored to meet the specific needs of our organization’s contract approval and renewal workflow."
"Project HOME has easily recovered its initial capital outlay in the first year from simple centralization and automated approval tracking."
"The AI tool definitely has learned from the information we've given it but also from some of the corrections that we've made. It may have auto-applied a classification and then we have gone in and corrected it, given it some feedback. With that, more and more, we are not having to touch the information once it gets processed. It's classifying it from the get-go in the correct category."
"Spend gives us a way to put all of our spend in one area and use a category hierarchy to pull real-time spend data."
"In terms of ease of use, GEP has done a lot of work through its enhancements over the years to make the user experience more intuitive. There is a more standard-Amazon-like experience, where manuals and tutorials are not really required, simply because the user experience and what's on the screen are pretty intuitive."
"There are additional time savings in managing communications. If you have an open RFP and there are questions, you can manage all of the questions and answers in the thread inside that RFP. All the suppliers will get any notifications that you want them to get, and everything is within the body of the RFP so you don't have to worry about things in email, outside of the system."
"The biggest selling point for us was having the contracts repository centralized for both systems. People are able to search for a contract. Typically, before they go out to bid or engage with a supplier, procurement folks come into GEP SMART and they search for a contract and check to see if there is an existing contract in place."
"It's user-friendly, in terms of the design of the tool."
"I love it because everything is done within the contract module. The previous tool that we had really acted more as a repository, whereas this is the lifecycle. Once a business owner gets to the point where they want to enter into a contractual relationship with a party, from that point, including the drafting of it through to the signature on it, it covers the lifecycle. It's from the beginning to the end to even the archiving. It's all done within the tool, including e-signature."
"The one we use the most is the sourcing module... It's really easy to use. You don't have to train vendors. You can add a new vendor at any time, and that vendor will get an email saying, "You've been selected to participate in our RFP, and you do X to get your ID set up." That works really well."
 

Cons

"If there is an area for improvement, it would be in the mobile aspect."
"One area of improvement I would suggest Agiloft to focus on would be how users interact with attachments to records."
"The manuals, especially the ones for the suppliers, are currently available only in English. If these can also be translated into different languages, that would be excellent."
"One of the areas where they could do better is by creating more standard templates when it comes to IT cost. IT cost has various components to it and if I want a vendor to be able to reply about cost related to IT, I would have to create that template. If I want them to tell me the hardware costs, the software costs, the professional services costs, the cloud or subscription costs, etc., I would have to build that template myself. Once I built it, I could save it and use it again and again. But sometimes building a template takes a lot of time."
"The loading of the contracts could be a little bit easier. I'd like to see a little bit more of AI brought in, to the point that it's actually reading the contract and automating some things, like expiration dates and renewal terms. That is an area for improvement."
"We had a lot of challenges and disagreements with SMART. It's been a long road, for sure, on the contract side. There is a little bit of pushback on their part when we need stuff done. Things aren't done very efficiently. I'm still waiting on some changes that were requested well over a year-and-a-half ago."
"While it captures all the fields and requirements, when any supplier updates or new supplier registration happens, then the supplier needs to update their bank details. Our IT team has made it so every half an hour the GEP SMART system will push the supplier to the Oracle Database. So, we have faced some problems, like bank details, etc. We addressed this issue with GEP. They are working on it to make bank details a mandatory field for any supplier and match our requirements. Their engineering team has taken up creating a customized process for us."
"I want to see continued investment in analytics and reporting."
"I'd like to see drag-and-drop reporting. They have the old model for reports where you have to click the "run" button. The thing runs and then you have to export it to PowerPoint."
"Very recently, they implemented a customer success team to manage our expectations and communicate them to their technical team. That function is relatively new and some work needs to be done to build that connection so that it's a little more seamless."
 

Pricing and Cost Advice

Information not available
"If our organization could use it as a full-fledged solution, then it would be valuable and give a return on investment. However, since we are not currently using it as a full-fledged solution, even facing some bugs and problems with the synchronization with some of the internal software, we are not able to use it in a full-fledged manner."
"My advice is to think wisely when it comes to estimating the number of licenses that you will require. If you settle on a number too early and you need additional ones, then the extra licenses might be quite expensive."
report
Use our free recommendation engine to learn which Contract Management Software solutions are best for your needs.
884,933 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
University
10%
Manufacturing Company
10%
Healthcare Company
8%
Wholesaler/Distributor
8%
Financial Services Firm
14%
Energy/Utilities Company
10%
Manufacturing Company
8%
Media Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Midsize Enterprise2
Large Enterprise14
 

Also Known As

Agiloft Contract Management Suite
SMART by GEP
 

Overview

 

Sample Customers

Contract Mgmt: WeWork, Chevron, CSFI, Retrophin, Roche Diagnostics, Genentech, Global Healthcare Exchange, Fitch Ratings, Safehorizon, American Greetings, Doosan, Family Impact Network, Peloton Therapeutics, San Mateo County, Insmed, Roman Catholic Diocese of Dallas, Kaiser Permanente
Exxon Chevron Macys
Find out what your peers are saying about Agiloft Contract Lifecycle Managment (CLM) vs. GEP SMART and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.