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Akamai App and API Protector vs F5 Silverline Managed Services comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.6
Cloudflare WAF offers quick ROI, crucial protection for e-commerce, saves bandwidth, and balances cost with valuable free features.
Sentiment score
4.8
Akamai App and API Protector offers superior traffic management, security, and cost savings for large infrastructures, despite higher costs.
Sentiment score
5.1
F5 Silverline Managed Services provides cost and time savings by replacing in-house cybersecurity, achieving varied ROI for users.
My experience with the pricing or licensing of Cloudflare Web Application Firewall is that many features can be accessed for free, so the pricing is definitely reasonable.
Owner at Hga consulting
 

Customer Service

Sentiment score
6.3
Cloudflare WAF support is mixed; responsive for some, but Indian customers face call availability and administrative issues.
Sentiment score
7.7
Customer service is excellent, while technical support has mixed reviews with praise for expertise but needs improved availability.
Sentiment score
6.2
F5 Silverline Managed Services experiences mixed reviews; some praise responsiveness, others criticize inefficiencies and slow issue resolution.
I would rate the technical support with Cloudflare as excellent every time I've had to contact them.
Owner at Hga consulting
The technical support of Cloudflare Web Application Firewall rates between five and seven at maximum.
IT Manager at Amla Commerce
Configuration problems largely arise from customer misunderstanding, leading to cases opened for configuration aspects where AI has become increasingly useful.
Network And Security Consultant at TD SYNNEX
I think 24/7 expert support and streamlined compliance management definitely benefit my company's security efforts.
Associate Vice President at Novac Technology Solutions
They resolve the issues by joining me to fix them.
Design & Delivery Senior Network Security Architect at Qiddiya Investment Company
 

Scalability Issues

Sentiment score
7.7
Cloudflare Web Application Firewall offers impressive scalability and automated management, but additional features may incur costs for smaller organizations.
Sentiment score
7.8
Akamai App and API Protector excels in scalability, seamlessly handling extensive user demands and large-scale deployments with stability.
Sentiment score
7.4
F5 Silverline Managed Services offers scalable solutions with easy upgrades and reliability for both moderate and extensive data demands.
The scalability of Cloudflare Web Application Firewall rates between 8 to 9, as it depends upon the use cases and what exactly the client needs.
IT Manager at Amla Commerce
F5 Silverline Managed Services is not a concern due to its scalability.
Associate Vice President at Novac Technology Solutions
The solution is fully scalable, and I would give it a rating of ten on a scale of one to ten for scalability.
Design & Delivery Senior Network Security Architect at Qiddiya Investment Company
 

Stability Issues

Sentiment score
8.2
Cloudflare Web Application Firewall is praised for stability, high performance, effective protection, daily use, and minimal downtime.
Sentiment score
8.1
Akamai App and API Protector is highly stable and reliable, with no reported outages or issues over years of use.
Sentiment score
7.4
F5 Silverline is praised for stability, reliability, high uptime, and effective support, outperforming competitors like Imperva and Akamai.
 

Room For Improvement

Cloudflare WAF needs feature enhancements, better usability, improved support, advanced DDoS protection, and solutions for latency and alerts.
Akamai App and API Protector needs enhancements in flexibility, UI, customer support, documentation, and advanced protection features.
F5 Silverline Managed Services needs better integration, user interface, and advanced features, with concerns over stability, pricing, and automation.
Cloudflare will check the order of the message, and if you, as a customer, are not connected or have some kind of network issue, when you reconnect, you will receive the latest state and missing updates.
CTO at PlayNirvana
The product can improve by having more multitenancy capability, which is currently not available.
Network Architect at a computer software company with 11-50 employees
I think they're doing a good job with DNS and as support for any domains that I create or that my clients create, it's mandatory for me to ensure they have Cloudflare as their DNS provider.
Owner at Hga consulting
F5 Silverline Managed Services needs to adapt compliances related to India's DPDP.
Associate Vice President at Novac Technology Solutions
The adaptable and flexible security can help prevent threats in learning mode, but admins need to be cautious about false positives that could affect production due to unrecognized vulnerabilities.
Network And Security Consultant at TD SYNNEX
Improvements could include the creation of highly optimized profiles.
Design & Delivery Senior Network Security Architect at Qiddiya Investment Company
 

Setup Cost

Cloudflare Web Application Firewall offers affordable, flexible pricing with no upfront costs, noted for competitiveness and included support services.
Akamai App and API Protector is expensive yet considered worth the cost by large enterprises for its quality services.
F5 Silverline Managed Services offer negotiable pricing, potentially higher than competitors, with additional costs for features like Web Application Firewall.
Regarding the pricing of F5 Silverline Managed Services, I would say it is quite affordable.
Associate Vice President at Novac Technology Solutions
The solution is expensive
Design & Delivery Senior Network Security Architect at Qiddiya Investment Company
 

Valuable Features

Cloudflare Web Application Firewall provides comprehensive security features, easy setup, scalability, and competitive pricing with praised performance and stability.
Akamai App and API Protector delivers scalable security, ease of use, and cost-effective protection with advanced features like DDoS defense.
F5 Silverline Managed Services provides advanced security and traffic management with user-friendly features, real-time intelligence, and robust DDoS protection.
The custom rules and the geo-redundant geographical rule feature, which allows me to implement geographical rules for customers, add significant value.
Network Architect at a computer software company with 11-50 employees
The best features of Cloudflare Web Application Firewall are multiple, including the WAF, rate limiter, and bot attack protection.
IT Manager at Amla Commerce
We are in the gambling business, in the betting business, so we have constant daily DDoS attacks, and it's always working fine.
CTO at PlayNirvana
The area in which Akamai excels compared to other competitors with a WAF is in threat intelligence, as threats continually evolve, requiring ongoing updates to backend algorithms to effectively capture smart bots.
Privacy & Risk Management Vice President, Information Security at a computer software company with 501-1,000 employees
It allows for centralized management of certificates, protecting applications from top ten attacks like SQL injection and cross-site scripting.
Design & Delivery Senior Network Security Architect at Qiddiya Investment Company
One part is positive security, which allows you to know vulnerabilities in depth, and you can implement CAPTCHA and MFA for logins, while also preventing known threats with included signatures.
Network And Security Consultant at TD SYNNEX
The real-time threat intelligence feature blocks malicious IPs or bad IPs for my server, protecting against my applications.
Associate Vice President at Novac Technology Solutions
 

Categories and Ranking

Cloudflare Web Application ...
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Ranking in Web Application Firewall (WAF)
7th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
26
Ranking in other categories
No ranking in other categories
Akamai App and API Protector
Ranking in Web Application Firewall (WAF)
16th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
29
Ranking in other categories
Distributed Denial-of-Service (DDoS) Protection (8th), Cloud and Data Center Security (12th)
F5 Silverline Managed Services
Ranking in Web Application Firewall (WAF)
21st
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
16
Ranking in other categories
Distributed Denial-of-Service (DDoS) Protection (14th)
 

Mindshare comparison

As of March 2026, in the Web Application Firewall (WAF) category, the mindshare of Cloudflare Web Application Firewall is 5.4%, down from 6.9% compared to the previous year. The mindshare of Akamai App and API Protector is 3.2%, down from 3.5% compared to the previous year. The mindshare of F5 Silverline Managed Services is 1.4%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Web Application Firewall (WAF) Mindshare Distribution
ProductMindshare (%)
Cloudflare Web Application Firewall5.4%
Akamai App and API Protector3.2%
F5 Silverline Managed Services1.4%
Other90.0%
Web Application Firewall (WAF)
 

Featured Reviews

DB
CTO at PlayNirvana
Advanced security reporting has protected high-traffic betting platforms from constant attacks
I don't see room for improvement to Cloudflare Web Application Firewall. One thing I don't know much about because we have a dedicated IT team for that, and I'm not involved with Cloudflare much anymore. But if I were to compare them to F5, I would like to see more features that F5 offers. F5 has an option to bring the whole infrastructure, the whole WAF and all their packages, Bot Management, and everything else on your infrastructure. You need to install certain services from their side, and then you can choose if you would like requests to hit your servers immediately or if requests need to be proxied through F5 backbone. That would be a nice addition because we have 90% of the traffic as legit traffic coming from whitelisted servers. If it comes from whitelisted servers, I don't need to go every request through the backbone; I could easily just IP whitelist everything. Then I could maybe have Bot Management on my infrastructure that drastically reduces the price of Cloudflare. I would like to see Push CDN more improved in the next release of Cloudflare Web Application Firewall. And maybe something similar to Pushpin that Fastly has, which is an option where you can push messages that then can be scaled globally over the network. From our perspective, if we have a listener that listens for stock updates, I would just need to have one processor that pushes those updates to the Cloudflare API, and then Cloudflare would broadcast that message to all listeners. Cloudflare will check the order of the message, and if you, as a customer, are not connected or have some kind of network issue, when you reconnect, you will receive the latest state and missing updates.
Gavin Pinho - PeerSpot reviewer
Privacy & Risk Management Vice President, Information Security at a computer software company with 501-1,000 employees
Has provided strong protection against evolving threats but still needs support for configuration fine-tuning
The standout features of Akamai App and API Protector are rooted in it being the Web Application Firewall, where all traffic gets scanned, including the implementation of web firewall rules, and after this phase, traffic proceeds through the BMP, which is Bot Management. Akamai App and API Protector exceeds expectations in terms of AI capabilities, and it genuinely combines a plethora of advanced features. The area in which Akamai excels compared to other competitors with a WAF is in threat intelligence, as threats continually evolve, requiring ongoing updates to backend algorithms to effectively capture smart bots, and Akamai's commitment in that regard is backed by an excellent team, while other providers are still catching up.
Mohan Janarthanan - PeerSpot reviewer
Associate Vice President at Novac Technology Solutions
Cloud applications have gained stronger protection and real-time defense against web attacks
What really stands out for me in terms of advantages of F5 Silverline Managed Services is that in a single cloud platform, I can protect my web applications against attacks. I can also use my load balancer in F5 because they are providing and acting as a load balancer too, and they will support the volumetric and DDoS attacks and malicious attacks. Regarding the real-time threat intelligence feature, I do use this aspect in F5 Silverline Managed Services. It blocks malicious IPs or bad IPs for my server, protecting against my applications. For example, if someone is a bad actor trying to access via a malicious IP, I can block it because the threat intelligence has the capability to block the malicious IP. The adaptable and flexible security impacts threat response time positively. It is effective because it blocks my malicious traffic. Whenever I face issues related to that application, it automatically routes my traffic to act as a proxy and routes my traffic to their scrubbing center, especially in case of any volumetric attack.
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Manufacturing Company
9%
Financial Services Firm
8%
Comms Service Provider
7%
Financial Services Firm
18%
Manufacturing Company
7%
Performing Arts
7%
Computer Software Company
7%
Financial Services Firm
18%
Comms Service Provider
14%
Insurance Company
12%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise6
Large Enterprise6
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise7
Large Enterprise18
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise9
 

Questions from the Community

What needs improvement with Cloudflare Web Application Firewall?
I don't see room for improvement to Cloudflare Web Application Firewall. One thing I don't know much about because we...
What is your primary use case for Cloudflare Web Application Firewall?
We are using Cloudflare Web Application Firewall's advanced reporting and analytics tools with their Zero Trust, so e...
What is your experience regarding pricing and costs for Akamai Web Application Protector?
The price is higher than others. It could be about 80% to 70% more expensive than other tools. So, it’s not just a sl...
What needs improvement with Akamai Web Application Protector?
There are no significant areas for improvement on the WAF side or for Akamai App and API Protector solution; they are...
What is your primary use case for Akamai Web Application Protector?
The main use case for Akamai App and API Protector is serving as the WAF, Web Application Firewall.
Is Citrix ADC (formerly Netscaler) the best ADC to use and if not why?
For ADC, any ADC can do a good job. But in case if you want to add WAF functionality to the same ADC hardware you hav...
What is your experience regarding pricing and costs for F5 Silverline Managed Services?
Regarding the pricing of F5 Silverline Managed Services, I would say it is quite affordable.
What needs improvement with F5 Silverline Managed Services?
In terms of areas for improvement, I would say that one scenario is that F5 Silverline Managed Services needs to adap...
 

Also Known As

Cloudflare WAF
Akamai Web Application Protector, Akamai Kona Site Defender, Akamai Kona DDoS Defender
F5 Silverline Web Application Firewall, F5 Silverline DDoS Protection
 

Overview

 

Sample Customers

crunchbase, udacity, marketo, okcupid, zendesk
Douglas Omaha Technology Commission, ZALORA, PrintPlanet
City Bank, Ricacorp Properties, Miele, American Systems, Bangladesh Post Office
Find out what your peers are saying about Akamai App and API Protector vs. F5 Silverline Managed Services and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.