

Fortinet FortiWeb and F5 Silverline Managed Services compete in the web application firewall (WAF) and security services category. Fortinet FortiWeb seems to have the upper hand due to its comprehensive features and cost-effective pricing, making it more adaptable for complex security needs, while F5 Silverline offers robust but costly services.
Features: Fortinet FortiWeb offers extensive features like application control, web filtering, and virtual patching. It also includes zero-day protection, antivirus, and integrated security with its broader Fortinet suite. F5 Silverline Managed Services focuses on application delivery and security management, offering robust support, though it lacks advanced load balancing and security fabric integration found in FortiWeb.
Room for Improvement: Fortinet FortiWeb could enhance its update processes, improve its GUI, and expand support for newer technologies. Additionally, it would benefit from better threat detection and more detailed reporting. F5 Silverline Managed Services needs to expand feature depth, improve AI integration, and offer more flexible pricing. An increase in global PoPs would also enhance its service availability.
Ease of Deployment and Customer Service: Fortinet FortiWeb provides flexible deployment across on-premises, hybrid, and cloud environments, though some users find its interface complex. Its technical support is generally strong, with occasional delays. F5 Silverline supports various deployment models, praised for its easy setup and high-quality customer support, albeit at a higher cost.
Pricing and ROI: Fortinet FortiWeb is competitively priced and considered cost-effective, offering a good ROI, especially for integrated security needs. In contrast, F5 Silverline Managed Services tends to be more expensive, with pricing linked to application and bandwidth usage, offering extensive capabilities but at a premium price point. User perceptions of ROI are mixed, influenced by these costs and performance factors.
Their support team is responsive, and they deliver timely updates, addressing any glitches promptly.
They resolve the issues by joining me to fix them.
Their support is truly exceptional when I compare it with similar large-sized companies.
The expertise of engineers varies across different time zones, affecting the effectiveness of the support provided, especially during our daytime.
The back-end development team is available, and if any issue arises, they will help us immediately by providing solutions when contacted.
F5 Silverline Managed Services is scalable enough without observed limitations.
The solution is fully scalable, and I would give it a rating of ten on a scale of one to ten for scalability.
You can add additional boxes that combine together to achieve a bigger throughput for investigation and research.
They offer regular updates, and overall, I would rate the stability of the solution as nine out of ten.
We have not faced any significant issues during deployments.
Introducing preemptive support prompts would reduce the manual effort required for creating policies or blocking specific IPs.
Improvements could include the creation of highly optimized profiles.
If the GUI includes notifications and improved logging capabilities that allow us to see traffic and store logs for six months, that would be very helpful.
Fine-tuning is a room for improvement in Fortinet FortiWeb.
After the customer submits a specific question and requests troubleshooting help from Fortinet support, it takes at least three to five days to provide a proper answer.
On a scale where ten is very expensive, I would rate the pricing as three.
The solution is expensive
For VM machines, the price increases based on CPU configurations of 2, 4, or 8 CPUs.
Most security products charge less at the time of purchase because of competition, but when we go to renewals, the prices become very high.
Fortinet FortiWeb is cost-effective compared to solutions like F5.
It allows for centralized management of certificates, protecting applications from top ten attacks like SQL injection and cross-site scripting.
The monitoring tab displays GET and POST requests in a readable format, making it accessible even to non-tech-savvy individuals.
Fortinet FortiWeb has positively impacted my organization because most of our servers and applications are secure from hackers and other security threats.
Fortinet's pricing is way more competitive than Cisco or Palo Alto.
The machine learning-based threat detection is significant, as it uses a learning method that eases the configuration burden, making it very useful.
| Product | Market Share (%) |
|---|---|
| Fortinet FortiWeb | 8.1% |
| F5 Silverline Managed Services | 1.3% |
| Other | 90.6% |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 2 |
| Large Enterprise | 8 |
| Company Size | Count |
|---|---|
| Small Business | 60 |
| Midsize Enterprise | 27 |
| Large Enterprise | 36 |
F5's Silverline Managed Services is a SaaS solution delivering DDoS protection, managed Web Application Firewall (WAF) services, and managed Shape Security Fraud and Anti-bot solutions.
Silverline services include 24x7 access to F5's Security Operations Center (SOC). F5's expert security professionals use F5 products with state-of-the-art security tools to ensure the best protection possible. As an add-on to Silverline DDoS or WAF services, Silverline Threat Intelligence integrates dynamic lists of threatening IP addresses to give context for policy decisions.
Fortinet FortiWeb is a Web Application Firewall (WAF) that protects your web applications and APIs from attacks targeting known as well as unknown vulnerabilities. As the surface of your web applications evolves with each change of existing features and deployment of new features, your APIs are left exposed. Fortinet FortiWeb provides the board protection capabilities required to protect web applications without sacrificing performance or manageability.
Fortinet FortiWeb is an automatic, advanced multi-layer solution that provides secure protection by discerning irregular behavior and distinguishing between malicious and benign anomalies. In addition, the approach delivers powerful bot mitigation capacities which authorize harmless bots to connect while blocking malicious bot activity securely. Regardless of where an application is hosted, Fortinet FortiWeb will safeguard business applications by providing deployment options, such as virtual machines, hardware appliances, and containers that can be deployed in the data center, cloud environments, or in the cloud-native SaaS solution.
Fortinet FortiWeb Features and Benefits
APIs and web applications have become integral to the rising demand for business-critical applications. Now more than ever, businesses are in need of an automatic firewall that will provide them with security, without sacrificing performance or reliability. Fortinet FortiWeb offers a variety of features and benefits, including:
Reviews from Real Users
Fortinet FortiWeb offers an industry-leading Web Application Firewall, and users are satisfied with it for a number of reasons, including the ability to control everything from the dashboard and the PCI-compliant reports it offers.
Carlos P., director of business and digital transformation at SERNIVEL3, notes, "You have the ability to control everything from one single dashboard."
A director at a tech service company, says, "Banks have to be compliant with PCI and other things, and FortiWeb is absolutely amazing in terms of providing these reports. Otherwise, they will have to spend a lot of time on them."
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