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Akamai Edge DNS vs Cisco Umbrella comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Akamai Edge DNS
Ranking in Domain Name System (DNS) Security
8th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
4
Ranking in other categories
Managed DNS (9th)
Cisco Umbrella
Ranking in Domain Name System (DNS) Security
1st
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
121
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Cisco Security Portfolio (2nd)
 

Mindshare comparison

As of August 2025, in the Domain Name System (DNS) Security category, the mindshare of Akamai Edge DNS is 2.4%, up from 1.0% compared to the previous year. The mindshare of Cisco Umbrella is 21.2%, down from 26.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Domain Name System (DNS) Security
 

Featured Reviews

YA
Ensures global distribution and DDoS protection while offering seamless integration and low latency DNS responses
For user experience, Akamai Edge DNS should allow notes to be added for each record, as this is something Infoblox supports. Without notes, managing changes in DNS records can be difficult, especially for large companies with over 1,000 records, as they may not know who requested changes without proper documentation. I requested this feature two years ago, but it has not been added yet. Akamai Edge DNS could also improve its AI capabilities.
Emilio Montoya - PeerSpot reviewer
Ensures internet navigation safety and boosts productivity
The features of Cisco Umbrella I prefer most are DNS protection and traffic redirect. With Cisco Talos's threat intelligence, we reduce the impact of malware traffic in our network, and we currently see the behavior of equipment and choose the correct sites. Cisco Talos has helped us reduce the impact of malware traffic. We can see the behavior and choose the correct sites. We're currently testing secure access with Umbrella in order to secure access to core applications. It's a product that the user doesn't even know is there, even though it is protecting them. It's not hard on the equipment. And, for us, it centralizes everything, which improves productivity. With the Experience Insights feature of Cisco Secure Access, we've seen impacts on the management of user connectivity by allowing us to deliver safe connectivity. We are testing the Secure Access product with Cisco Umbrella to improve our connectivity with our users in order to secure access to the corporate applications. Cisco Umbrella is in the cloud, which is nice.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The high availability of Akamai Edge DNS is impressive due to their numerous POPs, which help in supporting all attacks, including DDoS counterattacks."
"I haven't had any problems with the stability of Akamai Edge DNS in the past five years."
"I recommend Akamai Edge DNS because it is distributed globally and prevents DDoS attacks."
"It is a very stable solution since it has a security feature that allows you to recover zone files if you accidentally delete them."
"We can maintain control of the configuration, and it seems to be covering the use case that we need."
"We immediately block impersonating users from accessing services over Cisco Umbrella-controlled devices."
"When we have laptops that leave the building, they could connect to public WiFi before they establish a VPN connection back into the company. For that duration or that period of time when they're not docked in the network or on a VPN, they effectively don't have that full layer of security that I provide inside the building. This tool stands in during that period of time, and we extend the security settings through their basic firewall or their cloud-based firewall at that time. So, we do content filtering and control access, but they also are looking at new domains, IP addresses, and bad requests. They're blocking them on my behalf when a laptop is not sitting behind our security appliances."
"Cisco Umbrella's integration with other solutions has been a great feature in terms of ease of administration. Administration and troubleshooting are faster. The single pane of glass is great as well. Another great feature of Cisco Umbrella is remote browser isolation. With this feature, you open a virtual browser, and it's seamless to the user. If the user ends up going to a bad website that's passed a policy and something bad tries to download, it will not download into the machine because it is a virtual window somewhere in the cloud. You are protected by this feature."
"Umbrella enables customers to be secure. We are happy with this and this is the most important benefit for customers."
"It provides centralized, device-agnostic management of the Internet experience."
"Web proxy adds an effective layer for security."
"The stability and reliability of the Cisco Umbrella platform are great."
"The customer service and technical support of Cisco Umbrella are great."
 

Cons

"CNAME flattening is a feature that Akamai does not support."
"The solution has a fairly complex setup with our cloud vendors, including Microsoft, Salesforce, and Oracle."
"The only area that needs improvement is the pricing for DNS zones."
"Akamai Edge DNS is expensive, and the pricing is higher compared to Infoblox."
"The only area that needs improvement is the pricing for DNS zones. The price is higher than competitors, and Akamai should offer a better pricing model."
"In the future, they should combine some of the Cisco AMP features that they already have, for anti-malware purposes."
"Sometimes there are some lags, and I have to refresh multiple times to access parts of the dashboards. Sometimes the dashboard pages crash and I'm not sure why, so that's one area for improvement."
"Support for multiple domains is important to us."
"Missing a real data leakage prevention solution."
"There are a couple of interface issues. I know that they say that there are feature enhancements that are noted. For example, we've got the Cisco Meraki security appliances, and there, we geofence our company to where we're allowed to send and receive traffic. So, in our case, by default, we only allow traffic to six different countries, which allows us to effectively prevent traffic for the majority of bad players in the world, but they don't give you an easy way to do that in Cisco Umbrella. With Cisco Meraki, I can specify or pick the countries. I can say that I want to only allow traffic from these six countries, and I'm done. With Cisco Umbrella, I have to rely on the fact that they're going to prevent traffic to other countries. They're going to decide if it's good or bad."
"iOS devices and mobiles are huge in my environment right now, and I cannot run them on Cisco Umbrella 24/7."
"Some countries don't have a DNS server leading to a domain resolution IP, not at a local level."
"I'd like to see this solution more closely integrate with other products Cisco has in its portfolio."
 

Pricing and Cost Advice

"Since Akamai is the industry leader, I imagine the solution would be a little more expensive than some other vendors."
"Cisco should make the solution cheaper."
"The pricing was marvelous."
"Pricing and licensing of Cisco Umbrella is a bit confusing because you have to separate the DNS solution and the full-feature solution. Cisco in Portugal helped us understand which one was the right one for us."
"Cisco uses subscription models for the pricing and there are three subscription plans."
"The price depends on the use case, and it's a bit linear. But it depends on the customer's strategy and how Cisco plans to optimize the costs."
"The product is pricey compared to Cisco Firepower."
"There is a subscription cost."
"In terms of licensing, we're not able to be extremely clear with the customer because it's based on their reporting. It's not based on the actual traffic. If they say they have 50 users but they have 80, we'll just buy for 50 users. That's something where we'd like to have more flexibility."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
11%
Manufacturing Company
10%
Government
6%
Computer Software Company
20%
Manufacturing Company
9%
Financial Services Firm
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Akamai Edge DNS?
It is a very stable solution since it has a security feature that allows you to recover zone files if you accidentally delete them.
What needs improvement with Akamai Edge DNS?
For user experience, Akamai Edge DNS should allow notes to be added for each record, as this is something Infoblox supports. Without notes, managing changes in DNS records can be difficult, especia...
What is your primary use case for Akamai Edge DNS?
As a reseller company for Akamai, my typical use case for Akamai Edge DNS is its distribution worldwide, providing DDoS attack prevention which is crucial in current times.
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What do you like most about Cisco Umbrella?
Cisco Umbrella is easy to monitor, manage, and deploy.
 

Also Known As

Akamai Fast DNS
OpenDNS
 

Overview

 

Sample Customers

Otto Group
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Find out what your peers are saying about Akamai Edge DNS vs. Cisco Umbrella and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.