AlertSite vs Runscope [EOL] comparison

SmartBear and Broadcom are both solutions in the API Monitoring Software category. Additionally, 100% of SmartBear users are willing to recommend the solution, compared to 100% of Broadcom users who would recommend it.

AlertSite

Read 8 AlertSite reviews

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137 Comparison Views

100% willing to recommend

Runscope [EOL]

Read 11 Runscope [EOL] reviews

100% willing to recommend

AlertSite

Runscope [EOL]

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Executive Summary

We performed a comparison between AlertSite and Runscope [EOL] based on real PeerSpot user reviews.

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To learn more, read our detailed API Monitoring Software Report (Updated: May 2026).

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API Monitoring Software

May 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

AlertSite

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (36th), API Monitoring Software (3rd)

Runscope [EOL]

Average Rating

8.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

RituRaj

SDE 2 at Virtusa

Proactive monitoring has improved uptime and now detects performance issues before users suffer

The user interface and configuration experience could be more modern and streamlined in some areas, especially when managing a large number of monitors or creating complex monitoring workflows. Better navigation, integration, and more intuitive customizations for the dashboard and alerts would improve the overall operational experience. Dashboard customizations and reporting flexibility represent another improvement area. More advanced visualization options and an easier way to create tailored operational dashboards would help the team analyze trends and share insights more effectively. The integration ecosystem could also be expanded further, especially for modern DevOps and cloud-native workflows. Stronger native integrations with collaboration tools, observability platforms, and CI/CD pipelines would make it easier to fit into the evolving engineering environment. It would also help to have more automation-friendly capabilities such as easier API-based configurations, management, and infrastructure as code support for monitor provisioning. That would make large-scale monitoring management more efficient for the DevOps team. From a support perspective, the experience has been generally stable, but faster turnaround times for more complex technical issues and more detailed troubleshooting guidance would be beneficial. Improved documentation and more advanced implementation best practices for enterprise-scale deployment would also help the team onboard and optimize the platform more effectively. AlertSite would benefit from continued modernizations in a few areas. The biggest improvement would be a more intuitive and modern user experience for configuring monitoring, managing alerts, and navigating dashboards, especially in larger environments with many monitored services. Stronger integrations with modern cloud-native DevOps ecosystems including better automation support, richer APIs, and easy integration with CI/CD pipelines and observability platforms would also be helpful. Another improvement area is intelligent alert management. Features such as smart alert correlations, anomaly detections, and noise reduction would help operations teams focus on the most critical incidents more effectively.

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Director5672

Director of Engineering at a consultancy with 1-10 employees

Enables us to monitor API endpoints to ensure everything is running

I've noticed, once or twice, when there were some updates pushed by Runscope, at times it didn't refresh the pages. I was running it, there were multiple tests running at the same time, and it didn't update the webpage I was looking at. So I had to refresh it manually. Occasionally, it still happens. Another thing I have found is that the built-in editor for the scripts can be improved a lot. Instead of making such a basic editor, maybe include a little more so it is easier to look at things and debug. Finally, other than the Runscope documentation, I haven't seen too much elsewhere. I haven't seen a user community.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"My company went with AlertSite because as a tool, it's fast, easy to maintain, and provides great support."

"The return on investment of this solution is well witnessed in our organization because of the integration and various capabilities that it offers to interact with the upstream or downstream systems."

"If there are any issues, it triggers an alert within 30 seconds. When it triggers the alert, we go ahead and check it immediately. The alert is triggered on a real-time basis."

"I found multiple features in AlertSite that I like. One is data monitoring history, for example, a history of the blackouts and the data. Sometimes, there's a glitch in the application that AlertSite can capture, and the tool notifies you about that glitch. It also identifies issues that could happen in the future. AlertSite is also a fast tool that you can use to monitor on-premise servers, internal applications, and even global applications. The data is available on a single UI in AlertSite, so there's no need to monitor and click on different applications or URLs. I also love that the tool is quite user-friendly, apart from being fast."

"The best feature of AlertSite is that it shows you a visual graph and also sends you notifications about errors, so you get immediate notifications about errors which means that your support team can start taking steps and more quickly make sure the site is up and that customer experience isn't interrupted in terms of using your system and your products. AlertSite is a very good tool. It's user-friendly, and you can see everything on the dashboard. Configuring it is also easy."

"The alerting capabilities of AlertSite were really helpful."

"This solution has numerous advantages; it's extremely simple to configure, and either digital monitors or single-URL monitors are simple to configure and build."

"There are custom reports available along with the inbuilt reports."

More AlertSite pros

"This solution has improved our responsiveness to issues in both production and non-production environments."

"It uses JavaScript which is easy."

"We can receive an email and slack notifications if tests are failing/passing."

"This solution has improved our responsiveness to issues in both production and non-production environments. Through integration with Slack, our development and DevOps teams are quickly aware of issues related to new changes deployed to non-production environments, which tightens our feedback loop during testing. Through integration with PagerDuty, our DevOps resources are able to reduce the adverse impact of a given production issue."

"The feature of automatically executing tests at a predefined time interval is great as we can be continuously testing our end-points before and after builds are deployed."

"We utilize modular tests based on environment variables. These have saved QA a lot of time when setting up our back-end automation."

"Runscope is the best option for REST API automation."

"Tests are per-step configurable with script capabilities and support for token-based authentication using variables. Configurable test frequency and integration with both Slack and PagerDuty for alerting our DevOps team are also important. General use of the dashboard by multiple team members is also valuable."

More Runscope [EOL] pros

Cons

"Additionally, support from AlertSite is not at an enterprise level since it is not offered 24/7."

"AlertSite requires improvements related to security, even at the enterprise level."

"It is not compatible with all of the product platforms that we use."

"What needs improvement in AlertSite is the documentation, particularly the lack of documentation. If there's a specific activity you want to do, you can't even find information on how to do it, so you have to contact the AlertSite support team to assist you, and only then would the issue be resolved. At the moment, it's not easy to find or get full documentation on how to deal with different issues. You always have to go back to AlertSite support and get help. The documentation for AlertSite could be improved and it's what I'd like to see in the next release of the tool because at the moment, the documentation isn't complete, so you'll have to contact support, but contacting support isn't an issue because the team responds to you quickly."

"One area that needs improvement in AlertSite is the slow UI. I'm using the classic UI because it's quite user-friendly, or in human-readable format, but it's a little slow. It takes time to load all the monitors, so if that could be sped up, that would be helpful. The AlertSite support team also needs improvement in terms of availability. Most of the agents in the team aren't available 24 x 7, so if there's something you need to discuss, you need to tell the support team ahead of time to schedule it. Multiple times, when a case comes up during weekends or whenever my team is doing an update, support needs improvement, availability-wise. I use AlertSite for synthetic monitoring, so whatever is available right now is okay, but if I want to request a new feature on a website, currently, the UI refreshes automatically. I would like to have the option on AlertSite to configure that manually. The UI auto-updates every few minutes, so if I can control that manually, that would be helpful."

"I would like the ability to get more data points with regard to some of the unique requirements that we have."

"AlertSite sometimes triggers false alerts or fake alerts, which needs to be rectified. When we see an alert and go ahead and run certain tests on it, the test always passes. However, on the main screen, it shows up as critical. Therefore, the false alert needs to be fixed."

"I could use a few changes to the user interface."

More AlertSite cons

"There are not many options for scalability."

"We would like the ability to configure Runscope behavior when a given test has its schedule modified. That is, in a non-production environment, we often need to pause a test (either by removing it from the schedule or adjusting its frequency) and this results in the automatic kick-off of this test in all other environments. We would like the ability to simply pause a test for a specific shared environment without causing additional tests to be started."

"There have been some Runscope outages in the last year. Though not many, Runscope availability is of critical importance in our production context."

"Navigation can be a little tricky when changing run environments and switching between test run results and editing the tests. It would be nice if you could switch the environment for all tests in a Bucket to run, rather than having to change each test environment."

"We definitely make use of historical test results, especially when tracking more difficult issues such as timeouts. Per our test frequency (15 minutes) we often need to go back further than the last 100 test runs. We are aware that results further back in time are available through the Runscope API, however, it would be great if the dashboard allowed easy access to a larger amount of historical data."

"We would like to have an improved ability to share a set of tests across different environments (e.g., dev, stage, and prod)."

"Currently, we can only schedule to the nearest five minutes, one hour, two hours, etc. If we could set up the exact time that we want it to run, that would be good because sometimes we have one service that crosses another service."

"the built-in editor for the scripts can be improved a lot. Instead of making such a basic editor, maybe include a little more so it is easier to look at things and debug."

More Runscope [EOL] cons

Pricing and Cost Advice

"The cost is high."

"We purchased the license once and had the option of selecting the number of user licenses."

"My company pays to use AlertSite, but I'm unsure of the exact costs because it depends on how many monitors you have."

"Pricing is fair."

"Having the different plans organized by team size, buckets, and requests per billing period works for our needs. Larger companies may need to take a close look at these elements."

"The price for the product is very reasonable for a team of more than four to five members."

"Runscope pricing is unbeatable"

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Top Industries

By visitors reading reviews

Construction Company

24%

Financial Services Firm

13%

Comms Service Provider

11%

Marketing Services Firm

Construction Company

23%

Financial Services Firm

21%

Computer Software Company

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Midsize Enterprise	1
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	1
Large Enterprise	3

Questions from the Community

What is your experience regarding pricing and costs for AlertSite?

The experience with the pricing and licensing of AlertSite was generally reasonable for an enterprise monitoring solution, especially considering the value it provides for proactive monitoring and ...

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What needs improvement with AlertSite?

See all answers

What is your primary use case for AlertSite?

AlertSite is primarily used for applications and website monitoring to ensure uptime and performance availability for customer-facing services and APIs. The main use cases include monitoring web ap...

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Comparisons

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Compared 8% of the time

Catchpoint vs AlertSite

Compared 7% of the time

Splunk Observability Cloud vs AlertSite

Compared 6% of the time

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Postman Enterprise vs Runscope [EOL]

Compared 44% of the time

More Runscope [EOL] Competitors

Product Reports

Buyer's Guide

AlertSite

June 2026

Download AlertSite product report

Buyer's Guide

Runscope [EOL]

June 2026

Download Runscope [EOL] product report

Also Known As

No data available

CA Runscope

Overview

AlertSite offers efficient transaction monitoring with easy script creation through DejaClick Recorder. It supports multi-factor authentication, ensuring security. Analytical capabilities and rapid alerts enhance response times, making it ideal for enterprise-level monitoring.

AlertSite prioritizes transaction-based monitoring with DejaClick Recorder, allowing users to create scripts without coding. Its user-friendly dashboard and fast error notifications support time-sensitive issue resolution. Location features and data monitoring history are beneficial for tracking and analysis. While AlertSite excels in ease of use and speed, improvements are needed in support, generative AI, and documentation. Security weaknesses and slow UI issues are noted, requiring attention.

What are the key features of AlertSite?

Script Creation: DejaClick Recorder enables simple script creation without coding.
Security: Supports multi-factor authentication and OTP delivery.
Analytics: User-friendly dashboard for data analysis.
Alerts: Immediate notifications trigger under a minute.
Location Tracking: Comprehensive monitoring history and geographical data.

What benefits or ROI can users expect from using AlertSite?

Quick Response: Fast alerts improve time-sensitive resolution.
Cost Efficiency: Rapid issue resolution reduces downtime costs.
User-Friendly Interface: Simplifies data analysis and monitoring.
Scalability: Ideal for enterprise-level operations and cloud application monitoring.

Organizations implement AlertSite primarily for monitoring complex transactions, application performance, and server reliability. Its deployment on on-premises servers gives enhanced control, while features like DejaClick assist in monitoring cloud applications, user logins, and system uptime across sectors such as retail kiosks and IT infrastructure.

SmartBear

Information not available

Broadcom

Sample Customers

JetBlue, Payless ShoeSource, Hilton Inc., StubHub, Symantec, Newegg, Sapient, AstraZeneca, Dell, Quest Diagnostics

Twilio, Microsoft, Adobe, Okta, Tesco, Charter Communications

Buyer's Guide

API Monitoring Software

May 2026

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