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Alfabet Enterprise Architecture Management vs iServer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alfabet Enterprise Architec...
Ranking in Enterprise Architecture Management
18th
Average Rating
7.6
Reviews Sentiment
5.3
Number of Reviews
3
Ranking in other categories
No ranking in other categories
iServer
Ranking in Enterprise Architecture Management
10th
Average Rating
7.4
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Business Process Design (14th)
 

Mindshare comparison

As of May 2026, in the Enterprise Architecture Management category, the mindshare of Alfabet Enterprise Architecture Management is 2.3%, down from 2.5% compared to the previous year. The mindshare of iServer is 4.7%, up from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Architecture Management Mindshare Distribution
ProductMindshare (%)
iServer4.7%
Alfabet Enterprise Architecture Management2.3%
Other93.0%
Enterprise Architecture Management
 

Featured Reviews

AlanJackson - PeerSpot reviewer
Partner: Enterprise Strategy & Advisory at a tech vendor with 10,001+ employees
Great taxonomy support but raw business processing should be upgraded
Alfabet is not just a technology tool, it's also a business tool. And if a decision's made without the business involved, then Alfabet will not be in a position to deliver anything more than support for enterprise architect drawings and solutions drawings. It has to be the business. If you do that, it works well. If you don't and I've had the experience where they haven't evolved a business, then it just becomes a tech tool that the business doesn't care about. The stigma of having an environment that was so delayed in the maintenance caused lots of finger-pointing within the organization of who was right and who was wrong. It took a considerable period of time to move people past that point to actually look at it as a business tool supported by the technology team. I rate the solution seven out of 10.
Antonios Lazanakis - PeerSpot reviewer
Senior IT Solution Architect at a financial services firm with 10,001+ employees
Flexible, easy to use, and easy to import data
We use iServer to establish an enterprise architecture function in our organization iServer is a very flexible platform for defining your own enterprise architecture model. It is very easy to import data, and we also have good integration with Visual Drawing Tools and SharePoint. The solution is…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of this solution are its customizability, and flexibility in the configuration."
"The most valuable features are the completeness, and the repos included on the platform."
"The taxonomy support across all the phases is the most advantageous feature."
"The initial setup was straightforward. It takes two to three days to set up the environment. One person was able to handle the implementation."
"For us, adopting this solution was the right decision."
"Central repository holding single version of truth."
"The solution is easily modified to suit your needs."
"This flexibility is the most helpful part in the standard version."
"The solution has wide use within Microsoft products, and the integration with Microsoft products, in particular Microsoft Office, is great."
"I love how there are no milestone swimlanes."
"iServer has valuable features for workflow and document management."
"It has helped having data lineage in the business cluster, which is used as control artifacts."
"Integrating the Microsoft documents to the product and visualization matrix where we can see the end-to-end relationship of the network is of great importance to our company."
 

Cons

"The user experience, the layout and the different technologies behind the presentations are a bit old."
"The product is not great at implementing security frameworks across an end-to-end supply chain."
"We would like to see the visualization of assets, as well as artificial intelligence techniques to assist us in making our decisions."
"IT governance in this solution needs improvement. We would like to see the visualization of assets, as well as artificial intelligence techniques to assist us in making our decisions."
"The user experience, the layout and the different technologies behind the presentations are a bit old. These need to be updated. They should focus on web development. It's simply not supporting the current user experience guidelines."
"Overall, I would say that it's a poor man's EA repository. It seems like a good idea, but doesn't really work in practice."
"The performance is slow, which is something that should be improved."
"The migration tool needs to be included in the main package, and not as a separate license."
"Setting up the Portal was very complex. We required a lot of support from the vendor."
"It runs relatively slowly."
"I do not find it friendly to use."
"I haven't used this solution long enough to know what areas could be improved."
"There could be features for process mining, process simulation, and analytics."
 

Pricing and Cost Advice

Information not available
"The solution is cheaper than its competitors."
"The price of iServer is reasonable compared to other solutions."
"Aim for the exact number of people who shall define/review approve and view the processes, as it will impact the cost."
"They offer annual subscriptions for developing countries, which are not affordable for small or medium businesses."
"The product has a moderate pricing."
"It's about 13K to set up and 9K for the license for three months. I think it's about 20K a year, but we haven't firmed up on pricing yet because the price depends on how long we commit to the solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Manufacturing Company
13%
Energy/Utilities Company
7%
Transportation Company
6%
Financial Services Firm
22%
Government
9%
Manufacturing Company
8%
Retailer
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise10
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with iServer?
iServer should invest in enhancing the capabilities of the embedded drawing tool, draw.io. draw.io is a drawing tool used to draw architectural diagrams, flow diagrams, etc. It is an alternative to...
What is your primary use case for iServer?
We use iServer to establish an enterprise architecture function in our organization.
What advice do you have for others considering iServer?
I would recommend the solution to other users. Overall, I rate the solution a nine out of ten.
 

Overview

 

Sample Customers

Metro Bank, Credit Suisse
Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard
Find out what your peers are saying about Alfabet Enterprise Architecture Management vs. iServer and other solutions. Updated: April 2026.
893,438 professionals have used our research since 2012.