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Alfabet FastLane vs ServiceNow Strategic Portfolio Management comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alfabet FastLane
Ranking in Project Portfolio Management
24th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
1
Ranking in other categories
Enterprise Architecture Management (31st)
ServiceNow Strategic Portfo...
Ranking in Project Portfolio Management
8th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
37
Ranking in other categories
Enterprise Agile Planning Tools (4th)
 

Mindshare comparison

As of September 2026, in the Project Portfolio Management category, the mindshare of Alfabet FastLane is 1.2%, up from 0.7% compared to the previous year. The mindshare of ServiceNow Strategic Portfolio Management is 4.2%, down from 9.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Portfolio Management Mindshare Distribution
ProductMindshare (%)
ServiceNow Strategic Portfolio Management4.2%
Alfabet FastLane1.2%
Other94.6%
Project Portfolio Management
 

Featured Reviews

Onkgopotse Samuel Motshabi - PeerSpot reviewer
Founder and Managing Consultant at Onksoft Investments (Pty) Ltd
A clear view for managing portfolio growth, governance, and cost drivers or containment
I have just started toward the goal of implementation, so don't have much knowledge of the solution beyond my initial training. It is important for any company to define what they want from the solution. For example, one recommendation is that companies pick questions they want answered right at the outset. One company might say they want to know about their application landscape. Another company might say they want to see cost drivers. If you strategically prioritize your questions, then you will be able to go through implementation with less pain. Based on my use so far, I see the potential of the solution. I have been part of the company for a long time so I understand its pain points. I believe the solution is the right tool to get a clear view of governance, cost drivers, and cost containment. I rate the solution an eight out of ten.
reviewer1470327 - PeerSpot reviewer
Senior Software Analyst at a tech vendor with 10,001+ employees
Workflow automation has streamlined request tracking and approval processes for my teams
ServiceNow Strategic Portfolio Management could be made better by reducing the prices. They should also provide more features with a better price compared to other tools in the market. Power Apps and Power Automate are much cheaper now compared to ServiceNow Strategic Portfolio Management. They should provide the approval license at no cost for ServiceNow Strategic Portfolio Management; otherwise, it would be difficult to continue with ServiceNow Strategic Portfolio Management. They must add integrations with other tools, and also a plug and play integration. The auto-closing of incidents with AI should be implemented; for example, if a user is facing an issue with a computer or some application, that incident needs to be taken care of by AI itself instead of a human.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has provided us with a view of the truth in terms of our application portfolio."
"The most valuable feature of ServiceNow Strategic Portfolio Management is its end-to-end processes, which enable us to manage strategies from start to finish. It covers idea management to implementation and beyond. Real-time analytics in ServiceNow SPM significantly supports our operational decision-making processes."
"The most valuable features of ServiceNow Strategic Portfolio Management are the multiple methodology possibilities for projects. It has hybrid, traditional, and Agile capabilities. Additionally, the solution integrates well with other platforms, such as Microsoft Azure."
"ServiceNow support is awesome."
"In our company we use this solution on a daily basis as an administration application for reporting, where you can assign incident tickets or trade tickets and the relevant department uses it for follow up on problems or changes that have occurred."
"You don't need a lot of plugins."
"The most valuable features are its easy development and that the interface is very friendly."
"The new feature includes different lenses, such as the organizational lens or project manager lens, allowing us to view data through various perspectives. Previously, the journey started with demand, project, and idea management."
"It helps us in utilizing the resources to the perfect level to generate more revenue at the same cost."
 

Cons

"The initial setup is challenging because it relies on information from different stakeholders."
"The portfolio managed is good for IT, but it's not good for non it's not necessarily great for construction projects, such as the building of physical infrastructure."
"Currently, we have to customize that. It is doable. We have done it but through customization."
"It could be more user-friendly."
"The main challenge we face with SPM is its flexibility, which can sometimes lead to lengthy discussions and slow down implementation. As for improvements, integrating IT finance management tools like AppTio or Nearos would be beneficial. We already have data mining capabilities, but continuous updates and enabling of new features would be great, considering the rapid pace of DevOps advancements in the market. In terms of forward-looking analytics and comparison to tools like Power BI, there are areas that could be enhanced, especially in drill-down reporting."
"ServiceNow Strategic Portfolio Management could improve by having more Agile features. Other solutions, such as Rally have more."
"The initial setup is complex and should be simplified."
"As of now, making the product more cost-beneficial would help more organizations consider investing in it."
"Comparing ServiceNow Strategic Portfolio Management IT Business Management with some Microsoft solutions, Power Apps and Power Automate are better for me, and they are cheaper."
 

Pricing and Cost Advice

"I am with a third-party so am not privy to costs."
"They sell some things in bundles, and it could be handier that some of those things could be sold in another way, like purity models and other packages. Another thing that I'm struggling with is the pricing of ServiceNow's FYE experience, which includes the tools that are positioned for supporting HR."
"It is a little expensive. We are in Brazil, and for us, it is a little expensive."
"The solution is expensive."
"The tool is expensive."
"The cost of the solution should not be more than $50,000 annually."
"The pricing is negotiable based on the contract and licensing perspective."
"The licensing is based on metrics and is tailored to customer's needs."
"The solution was quite expensive."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
13%
Manufacturing Company
9%
Government
7%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise27
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for ServiceNow Strategic Portfolio Management?
I purchased the license for the product directly from ServiceNow Strategic Portfolio Management.
What needs improvement with ServiceNow Strategic Portfolio Management?
ServiceNow Strategic Portfolio Management could be made better by reducing the prices. They should also provide more features with a better price compared to other tools in the market. Power Apps a...
What is your primary use case for ServiceNow Strategic Portfolio Management?
My use cases for ServiceNow Strategic Portfolio Management include ITSM. For ITSM, I use it for the service desk, workflow creations, catalog creation, and automatic allocations. I work with Servic...
 

Also Known As

Alfabet Cloud
IT Business Management, ServiceNow IT Business Management Suite, ServiceNow ITBM Suite, ServiceNow ITBM
 

Overview

 

Sample Customers

Information Not Available
Proximus, UNT SYSTEM, SAP SuccessFactors
Find out what your peers are saying about Broadcom, Planisware, monday.com and others in Project Portfolio Management. Updated: August 2026.
913,683 professionals have used our research since 2012.