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Alibaba Cloud vs NTT Cloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alibaba Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
10th
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
No ranking in other categories
NTT Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
20th
Average Rating
5.6
Reviews Sentiment
6.9
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Infrastructure as a Service Clouds (IaaS) category, the mindshare of Alibaba Cloud is 5.2%, down from 11.9% compared to the previous year. The mindshare of NTT Cloud is 1.2%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Infrastructure as a Service Clouds (IaaS) Mindshare Distribution
ProductMindshare (%)
Alibaba Cloud5.2%
NTT Cloud1.2%
Other93.6%
Infrastructure as a Service Clouds (IaaS)
 

Featured Reviews

Min HtetOo - PeerSpot reviewer
Chief Marketing Officer at Soft Intelligence
The solution is useful for application development, but the user interface and user experience must be improved
The product must be made easier to use. The design is a bit tricky. When we log in to the Alibaba Cloud Marketplace and browse products, they look very small. The user experience must be improved. Alibaba Cloud must increase its partner network and brand awareness in our country. It will give our customers more opportunities to scale and save in the long run.
Famir Shah - PeerSpot reviewer
Chief Operating Officer at Merchuian Solutions
Performance and availability of services need improvement
NTT Cloud needs to analyze feature offerings from AWS and Azure. Additionally, they should do marketing and be more vocal about the services. They should further ensure the availability of the services as well. I rate NTT Cloud a three out of ten. In comparison, AWS and Azure are easier to fit into the environment in terms of reliability.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Alibaba Cloud is the communication it allows between two servers."
"Flexibility and costs were probably the most important thing for us. The cost was one of the big factors for choosing Alibaba Cloud relative to other cloud solutions, especially in Asia"
"We use the solution's AI features for data analysis."
"It is easy to set up."
"We cut our costs significantly by migrating our infrastructure to the cloud, and Alibaba Cloud employs a pay-as-you-go model, so that minimizes many costs for us."
"What's good about Alibaba Cloud is its database service. It's also good in the virtual machine area."
"Alibaba support is responsive. When we create tickets in the Alibaba portal, they usually respond online or call me in five minutes."
"We use the solution to run VMs."
"The initial setup process is more accessible than one of its competitors."
"The pricing and services that surround the solution are great, and if we need to find a partner in a country where they do not have a cloud, they will help us find that partner, which is a level of service that solutions such as Amazon and Oracle do not offer."
 

Cons

"I think that sometimes the customer service for Alibaba Cloud is inefficient.... Sometimes it's hard to reach out to them."
"The solution name is not favorable in some markets and could cause us some problems gaining customers."
"If you want more accuracy, stability, and 24/7 customer support, primarily relying on the SDKs and APIs, you should think twice."
"Customer support has a lot of room for improvement. There's just general documentation, general customer support, and general maturity of the processes are all lacking when compared to Amazon or Google."
"The solution should have more integration."
"The user experience must be improved."
"The solution needs to improve its graphical user interface."
"The majority of the tools and processes, in general, have a lot of room for improvement."
"The solution needs to provide a bigger portfolio of services. The solution could use more advanced monitoring."
"NTT Cloud’s performance could be better."
 

Pricing and Cost Advice

"I'm not sure about the exact pricing, but let's just say if it cost a dollar for Amazon AWS, it was closer to 70 to 80 cents for Alibaba Cloud."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten."
"The product is not that expensive."
"The cost is better than similar solutions."
"The solution's pricing is the same as AWS'."
"I noticed on the pricing that it's quite expensive. It is the price you pay for making a practical choice for enterprise-level companies since it has so many features and it fits an enterprise-level company just like our company right now."
"Pricing for Alibaba Cloud is a little bit cheaper. It has reasonable pricing."
"We cut our costs significantly by migrating our infrastructure to the cloud. Alibaba Cloud employs a pay-as-you-go model, so that minimizes many costs for us."
"I rate the product’s pricing a four out of ten."
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Top Industries

By visitors reading reviews
Manufacturing Company
16%
Comms Service Provider
11%
Financial Services Firm
8%
Computer Software Company
8%
Outsourcing Company
13%
Insurance Company
9%
Construction Company
9%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise8
No data available
 

Questions from the Community

Which solution do you prefer: Alibaba Cloud or Microsoft Azure?
Thanks for sharing these insights! I completely agree that Microsoft Azure provides IT administrators with strong centralized management, robust security controls through RBAC, and tools for cost o...
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Also Known As

No data available
OpSource IaaS Cloud, NTT IaaS Cloud
 

Overview

 

Sample Customers

Schneider Electric, BorderX Lab, Royal Philips, Catchpoint, Conversant, Blogmint
Dai Nippon Printing Co. Ltd., DNP Information Systems Co. Ltd., Independent Data Services (Asia) Sdn. Bhd., Toshiba Corporation
Find out what your peers are saying about Alibaba Cloud vs. NTT Cloud and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.