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Alpha Anywhere vs ServiceNow comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alpha Anywhere
Ranking in Rapid Application Development Software
33rd
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
2
Ranking in other categories
Low-Code Development Platforms (33rd)
ServiceNow
Ranking in Rapid Application Development Software
2nd
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
231
Ranking in other categories
Help Desk Software (1st), IT Asset Management (1st), IT Service Management (ITSM) (1st), No-Code Development Platforms (1st)
 

Mindshare comparison

As of September 2026, in the Rapid Application Development Software category, the mindshare of Alpha Anywhere is 1.2%, up from 0.2% compared to the previous year. The mindshare of ServiceNow is 4.3%, down from 9.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software Mindshare Distribution
ProductMindshare (%)
ServiceNow4.3%
Alpha Anywhere1.2%
Other94.5%
Rapid Application Development Software
 

Featured Reviews

Glen Schild - PeerSpot reviewer
Managing Director at GJ Stats
Enables you to boost your sales by displaying customized upsell offers to your customers when they are more likely to accept them on the add-to-cart or checkout option
I use it for. browser based systems for my own clients It's configured to make it very quick to build feature-rich systems. The only issue I would say is that they develop updates very quickly that are hard to keep up with. I have been using Alpha Anywhere for thirty years. It's stable, set up…
Hemanthreddy Vakiti - PeerSpot reviewer
Junior Data engineer at a tech vendor with 10,001+ employees
Structured workflows have improved SLA compliance and now support prioritized incident handling
I think the licensing and pricing of ServiceNow is quite expensive compared to other tools. For large organizations, it is acceptable, but specifically for small and medium organizations to track incidents or change requests, ServiceNow is quite expensive. Sometimes performance can be slow when workflows and integrations are configured for complex tasks. For advanced customizations or advanced features which we rarely use, the documentation is not up to standard. The documentation needs to be improved for advanced customization features. However, the platform is stable overall and the features are quite good. The user experience and performance concerns I mentioned are areas I want to be improved. When many workflows and interactions are configured, performance is slow. For the features it is providing, it is quite expensive. If these performance features are improved, we can easily pay that price and get the return on investment.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's very flexible."
"Once you get through the learning curve, you can do a lot with it."
"The solution offers very good functionality and transparency."
"Flexibility to do what I need to do."
"If you stick to the out-of-the-box solution, it's an easy setup."
"Some of the valuable features I have found the solution to have are it can serve many different types of businesses, it has strong platform capabilities, provides application development, built-in predictive intelligence, and performance analytics reports."
"For change management, I find the CAB workbench very useful. I haven't seen any other solution that has a CAB workbench or advanced automated solutions for a change advisory board. ServiceNow also has the Workflow Engine which works very well and is very intuitive."
"It's a very low-code platform, and it's simple. The user experience is also really good."
"It's actually easy to understand."
"It is a very promising product. They have a new release every six months. They're investing quite a lot, and you can do many creative things with the product. If you know how it works, you can have stricter rules in the product."
 

Cons

"It can be slow to develop, and it's repetitive."
"The stability of Alpha Anywhere could improve, especially from version to version. There have been several complaints that they should conduct more testing before releasing a version."
"Calendar views - there are no nice calendar views and I think I'm just starting to learn about resource management but it would be nice for them to have the roadmaps so you can see an actual calendar view to see where, from a project, you are."
"ServiceNow is such a complex piece of software. It's trying to be everything."
"It's like, "That's not an answer." It's like, "What should we do? We need guidance." Well, "No. you can do anything with it." Okay. That doesn't quite help me as a user, and future administrator, or as an executive."
"I find ServiceNow to be a little bit clunky. If I need to report an issue they have a number of different options. I can report an issue, I can ask a question, I can make a request and it has varying levels of importance or levels of attention required. I find that what's required to submit is not always clear."
"You can make the tool do anything, which may not always be a good thing."
"Before implementing this solution, you should have the ITSM model in place for change management requests. That is a prerequisite because you cannot perform tasks without it."
"One area of improvement is the user interface."
"Right now I'm working on finding out how duplicate usernames are being created in our ServiceNow instance and that causes problems because we need to assign a ticket to somebody and then it shows two names but they don't know which one to choose so they choose the one that's not active."
 

Pricing and Cost Advice

"The pricing is mid-range.We pay only for the subscription."
"Prices vary, and they will enter into different contracts with different people."
"I'm not aware of any additional costs. I'm pretty sure that the current client is paying just the licensing fee per user. I do know that they've got some support agreement with ServiceNow, but I don't think that is broken out or specific to Project Management. It is just inclusive."
"It is an expensive platform."
"The solution is expensive."
"I know that it's not too bad because people continue to use it and they are happy to renew up their contract."
"$230 per user."
"I have found the solution very expensive."
"We are happy with the pricing."
"It is very expensive because it is a big organization. You have to pay for additional things."
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Top Industries

By visitors reading reviews
Outsourcing Company
17%
Construction Company
15%
Manufacturing Company
11%
Comms Service Provider
9%
Financial Services Firm
10%
Manufacturing Company
9%
Outsourcing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise35
Large Enterprise179
 

Questions from the Community

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Which solution is better for developing non-ITSM applications: OutSystems or Service Now?
The short answer is that OutSystems is far better for 2 main reasons. Firstly, with Service Now you are locked into that platform for good. The business model is to lock in and then keep pumping th...
Would you choose ServiceNow over Microsoft PowerApps?
Hi Netanya, I will choose ServiceNow because ServiceNow is a very good tool compared to Microsoft PowerApp. Because ServiceNow has a very strong module (Performance Analysis) reporting which will ...
What is your experience regarding pricing and costs for ServiceNow?
ServiceNow operates on a subscription-based pricing model with custom pricing based on modules, users, and business requirements. Pricing varies depending on modules such as ITSM and ITOM, and lice...
 

Overview

 

Sample Customers

Knectsoft, Worldpay, LifeStatus360, TD Bank, Dwellpoint, ZEROCK, MySchoolAnywhere, Brock University, Rev1, Australian Emergency Services, Warren County Government, Integrated Health Management Services, Northern Edge Patient Care, LiveImmigration, Merrick, Goodman Manufacturing, PetSitClick, Glacier Water, Hayat Communications, AVIS, MAERSK
AAA, AstraZeneca, Becton, Dickinson and Company, Broadcom, Christus Health, Epicor, Equinix, GE Capital, Intuit, KPMG, Loyola Marymount University, OshKosh, Quantas, RedHat, Royal Bank of Scotland, Swiss Re, U.S. Department of Energy, Safeway, Yale University, and Zillow    
Find out what your peers are saying about Alpha Anywhere vs. ServiceNow and other solutions. Updated: September 2026.
913,683 professionals have used our research since 2012.