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AlphaSense vs Coveo comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AlphaSense
Ranking in AI Research
4th
Average Rating
8.8
Number of Reviews
7
Ranking in other categories
Marketing Intelligence (3rd)
Coveo
Ranking in AI Research
1st
Average Rating
8.2
Number of Reviews
14
Ranking in other categories
Indexing and Search (2nd)
 

Mindshare comparison

As of October 2026, in the AI Research category, the mindshare of AlphaSense is 1.7%. The mindshare of Coveo is 1.2%. It is calculated based on PeerSpot user engagement data.
AI Research Mindshare Distribution
ProductMindshare (%)
Coveo1.2%
AlphaSense1.7%
Other97.1%
AI Research
 

Featured Reviews

Kayde Robert - PeerSpot reviewer
Sales Manager at Unilever
Research management has transformed our earnings work and consistently saves over half our time
AlphaSense handles image and screen captures very well. The imaging screen capture feature helps my team in practice by making research notes more useful. Another valuable feature that AlphaSense offers is AI summaries of earnings reports. AlphaSense has positively impacted my organization by allowing us to publish notes in the system to ensure everyone has the latest thinking from coverage analysis.
reviewer2903370 - PeerSpot reviewer
Web Project Manager at a university with 10,001+ employees
Search insights have reduced no-result queries and guide visitors quickly to relevant content
In my opinion, the best features Coveo offers are that it's quick, it's easy to navigate, and if you have something you want to know, Coveo is very helpful in helping you find out how to get the information that you need and sort the information that you need. Of those features, the main thing I find myself appreciating the most in my day-to-day work is being able to find what I need without spending a huge amount of time. The speed and easy navigation are important; there are other tools that do the same thing, but finding what I need quickly really matters.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"AlphaSense has positively impacted my organization by saving time on routine tasks."
"Extracting historical data from filings has saved me a lot of time since without AlphaSense I would have to open file by file and manually find the data myself."
"AlphaSense has become a core part of our research workflow, especially for speeding up competitive intelligence and making information gathering much more efficient."
"I have noticed improvements in decision-making speed, as it was taking three hours to analyze and manage the data, but thanks to AlphaSense, it is now done within a fraction of minutes."
"The best feature AlphaSense offers is the ability to conduct research, and the speed of the research tool is what makes it valuable for me."
"A specific outcome that shows how AlphaSense has helped my team is that it has saved our team between 40 to 55 percent of our time."
"One thing I wish more people knew about AlphaSense is that it is a complete database in itself."
"AlphaSense has positively impacted my organization, and I have seen a significant time saving in research, about fifty to seventy percent."
"Coveo has positively impacted my organization by cutting down the number of no result searches from something like 15% to about 5%, which is huge, saving calls to call center people and probably preventing people from seeking out products from our competitors, so we get people to pages that they want more quickly and more effectively."
"What we are seeing is that our sales have significantly increased by twenty to thirty percent just within one year of using Coveo."
"AI-enabled query suggestions help users return more frequently and build trust in the search capabilities our site offers, allowing us to drive content towards users based on popular queries."
"Coveo is scalable and I have not seen any latency issue."
"I would highly recommend Coveo as it is smart, fast, relevant, and especially suitable for big sites and large e-commerce setups."
"Coveo already has a very good e-learning platform with multiple courses to learn and certifications to achieve, so it is very good in terms of the learning curve for new users or developers working with it."
"In terms of accuracy and reliability of output, I believe Coveo is probably the best in market scenarios."
"Coveo provides AI-driven search results and proper recommendations based on customer interaction and context, which is very beneficial for us because it improves our order conversion rate, allowing customers to find the exact products they want and see similar products, greatly increasing upselling."
 

Cons

"I would rate AlphaSense's customer support as lacking since I have not had any experience."
"AlphaSense could improve by incorporating an Excel API so that I can extract the information more easily directly with an Excel plugin."
"One area for improvement could be the high compute requirements for larger data sets that need to be improved."
"AlphaSense can be improved by having a mechanism to add comments inside my own notes."
"AlphaSense can be improved with more accurate data."
"AlphaSense could improve its dashboard customization and make some advanced filtering options more intuitive for new users."
"I would improve the Excel plugins, which are already present."
"One other suggestion is that as of now, the sync between our Salesforce and Coveo is one hour."
"I think the pricing was definitely on the higher side, and the professional services were also quite costly."
"The learning curve can be steep for new developers, especially when working with relevance tuning, query pipelines, and advanced configurations."
"In a general sense, we are not seeing a remarkable return on investment because maintaining Coveo for our search functionality is costly, and we have to balance investments in search versus other areas."
"The main area I would improve is the learning curve because there are many concepts and configuration options, and understanding how indexing, query pipelines, security, and all those pieces work together requires experience."
"I think Coveo can be improved by providing a sandbox for developers, even if you are not part of an organization, and the API configurations can be made a bit easier because there are a lot of options right now which confuses users."
"While Coveo is overall very fast, I find the development integration somewhat challenging."
"I faced some challenges regarding the accuracy of the search results with Coveo."
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Top Industries

By visitors reading reviews
Manufacturing Company
32%
Outsourcing Company
20%
Financial Services Firm
9%
Computer Software Company
5%
Financial Services Firm
12%
Outsourcing Company
12%
Comms Service Provider
9%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise1
Large Enterprise42
By reviewers
Company SizeCount
Midsize Enterprise5
Large Enterprise18
 

Questions from the Community

What needs improvement with AlphaSense?
AlphaSense can be improved with more accurate data. Accuracy is the main thing I need regarding the required improvements.
What is your primary use case for AlphaSense?
My main use case for AlphaSense is industry research. When we're going to write a proposal, we need to understand what the industry is, and AlphaSense helps me with that. AlphaSense helps us gather...
What advice do you have for others considering AlphaSense?
My advice to others looking into using AlphaSense is to spend time using it. I would rate this review an 8.
What is your experience regarding pricing and costs for Coveo?
My experience with pricing, setup cost, and licensing is that these things are mostly managed by our senior teams. We do not have much idea on what cost we are paying to them. It is not much of my ...
What needs improvement with Coveo?
Coveo can improve by supporting a few more languages. For example, we have tested with English and Chinese and a bit of French. I think Coveo can come up with indexing and searching with non-native...
What is your primary use case for Coveo?
I used Coveo for content indexing and content search from AEM, and I have used it for multiple languages. The content was available in English language and Chinese language, so our requirement was ...
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
Sonus, 3i Group, Adobe, AECOM, American Society of Anesthesiologists, AmerisourceBergen Specialty Group, Centre dÍaccs ö lÍinformation juridique, Genesys, GoPro, Harris, Imprivata, L'Oreal, KeyBank, VMware
Find out what your peers are saying about AlphaSense vs. Coveo and other solutions. Updated: September 2026.
916,771 professionals have used our research since 2012.