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Amazon CloudWatch vs Falcon LogScale comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Amazon CloudWatch reduces monitoring costs, boosts operational efficiency, is vital for oversight, but not direct revenue, especially for small projects.
Sentiment score
4.9
Falcon LogScale boosts ROI by 20-40%, enhancing efficiency with faster queries and reduced manual log collection efforts.
Automated alerts, centralized dashboards, and log analysis reduce troubleshooting time, improve incident response, and minimize manual monitoring.
Senior Engineer at Airy Software Technologies Private Limited
Amazon CloudWatch offers cost-saving advantages by being an inbuilt solution that requires no separate setup or maintenance for monitoring tasks.
Digital Services & Engagement Senior Manager at AXA
You save man hours, and man hours convert to business time and money time as well.
Cyber Security Engineer at eprocessconsulting
Falcon LogScale helps ease this process and sends logs to XDR for further verification.
IT System Administrator at a tech vendor with 201-500 employees
I have definitely seen ROI with Falcon LogScale so far.
CTO at Trust-IT Solutions
 

Customer Service

Sentiment score
7.5
Amazon CloudWatch support is reliable, with varying response times and expertise based on support level, premium ensures faster help.
Sentiment score
6.1
Customer opinions on Falcon LogScale vary, praising support and updates, but noting delays and inconsistent experiences.
In recent years, due to business expansion, knowledge levels among support engineers seem to vary.
Digital Services & Engagement Senior Manager at AXA
While using their cloud and cloud resources, if you have an issue with CloudWatch, you must pay additional monthly fees to get time from dedicated tech support.
founder, ceo at Techrev Solutions Pvt Ltd
Customer support for Amazon CloudWatch has been excellent.
Senior Engineer at Airy Software Technologies Private Limited
I would rate the customer support a 10 on a scale of one to 10.
Developer at a manufacturing company with 201-500 employees
I raised a customer support request, and in response, they released a new version with a fix for that problem.
IT System Administrator at a tech vendor with 201-500 employees
The information contained in Falcon LogScale's documentation is very clear.
CTO at Trust-IT Solutions
 

Scalability Issues

Sentiment score
7.7
Amazon CloudWatch excels in scalability and performance, efficiently managing data and adapts quickly to diverse organizational needs.
Sentiment score
7.5
Falcon LogScale excels in scalability and performance, efficiently managing high data volumes with ease and adaptability.
It is already there as a managed service from AWS.
Infrastructure Lead at Danat Fz LLC
The scalability of Amazon CloudWatch is very good, providing high throughput and auto-managing applications alongside auto-dashboard support.
Senior Engineer at Airy Software Technologies Private Limited
Amazon CloudWatch's scalability is managed by AWS.
Digital Services & Engagement Senior Manager at AXA
If there is a critical incident with an associated IP, associated user, endpoints, or whatever factor it is supposed to associate, it associates it by default and makes our life easier, making the SOC life easier.
Security Consultant at SoftwareONE
You could integrate as many endpoints as you want within a fraction of seconds, and it accommodates the number of resources that you integrate with it while maintaining the same response time.
Cyber Security Engineer at eprocessconsulting
When we add new log sources or suddenly increase our ingestion volume, the performance does not dip.
Soc L1 Engineer at Softcell Technologies Limited
 

Stability Issues

Sentiment score
8.1
Amazon CloudWatch is praised for its reliability and performance, though some note occasional data delays and slowness in low-capacity environments.
Sentiment score
8.4
Falcon LogScale is praised for its stability, reliability, efficient data handling, and robust real-time log search capabilities.
I sometimes notice slowness when Amazon CloudWatch agents are installed on machines with less capacity, causing me to use other monitoring tools.
Digital Services & Engagement Senior Manager at AXA
It uses an index-free architecture, it does not suffer from index corruption or the complications that other legacy tools face.
Soc L1 Engineer at Softcell Technologies Limited
Falcon LogScale is very strong in real-time log search.
Soc Analyst at a tech consulting company with 11-50 employees
We did not have any problems with Falcon LogScale in terms of stability and reliability.
CTO at Trust-IT Solutions
 

Room For Improvement

Users seek better customization, visualization, and integration in CloudWatch, citing high costs, steep learning curve, and scalability challenges.
Falcon LogScale needs better query language, documentation, UX, integration, scalability, AI features, support speed, and affordability improvements.
When using third-party dashboards such as Kibana or Grafana and other visualization tools, there should be a way to feed CloudWatch's data and logging capabilities into these visualization tools.
founder, ceo at Techrev Solutions Pvt Ltd
We are in a process of integrating Grafana, Loki, and Prometheus to have better visualization on Amazon CloudWatch.
Infrastructure Lead at Danat Fz LLC
I wish to see simpler pricing, more intuitive dashboards, easier log queries for beginners, richer visualization options, and strong AI-assisted troubleshooting.
Senior Engineer at Airy Software Technologies Private Limited
For the ease of use for Falcon administrators, the same documentation on the Falcon LogScale portal should be on the CrowdStrike dashboard.
Cyber Security Engineer at eprocessconsulting
KQL is simpler when compared to SQL. However, SQL is faster and quite efficient, but the language is a bit tough.
Security Consultant at SoftwareONE
What they have done now is added what is called Charlotte AI, which is their new AI capabilities that can help with this.
CTO at Trust-IT Solutions
 

Setup Cost

Amazon CloudWatch pricing is variable, with costs ranging from $25 to $350, depending on usage and AWS service integration.
Falcon LogScale offers cost-effective and flexible pricing, praised for ease of deployment and competitive with major competitors.
Overall, the pricing of Amazon CloudWatch is very expensive.
founder, ceo at Techrev Solutions Pvt Ltd
Amazon CloudWatch charges more for custom metrics as well as for changes in the timeline.
Digital Services & Engagement Senior Manager at AXA
It was very easy to set up because it is built into AWS and does not require separate licensing, being billed based on usage.
Senior Engineer at Airy Software Technologies Private Limited
I believe when it comes to log ingestion, it is comparatively low compared to any other services like Microsoft, Trend Micro, or Splunk.
Security Consultant at SoftwareONE
For us, it is a very cost-effective solution.
CTO at Trust-IT Solutions
My experience with pricing, setup cost, and licensing is that it is straightforward, and the cost is quite low.
Developer at a manufacturing company with 201-500 employees
 

Valuable Features

Amazon CloudWatch offers real-time data, AWS integration, efficient monitoring, user-friendly interface, and versatile dashboards for enhanced system performance.
Falcon LogScale integrates easily, offering real-time log ingestion, fast search, scalability, and powerful AI-driven security insights.
We can quickly fix issues at the point of occurrence, and real-time metrics for microservices provide centralized logging and automated alerts that enable fast incident detection, quicker troubleshooting, and better application reliability.
Senior Engineer at Airy Software Technologies Private Limited
Amazon CloudWatch allows me to set up and view even historical logs, which is one of the features I find valuable.
Digital Services & Engagement Senior Manager at AXA
If there is a CPU spike or system issues, we set alarms to notify us if the system is going down or not reachable.
Infrastructure Lead at Danat Fz LLC
You can describe what you want to do in English, and it converts it to a query language for you to use.
Cyber Security Engineer at eprocessconsulting
Traditional SIEM tools index logs, which is slow and expensive. Falcon LogScale stores logs without heavy indexing and searches directly, making it very fast.
Soc Analyst at a tech consulting company with 11-50 employees
Falcon LogScale has positively impacted my organization by providing visibility of the logs, making it easier for us to troubleshoot any issues.
Developer at a manufacturing company with 201-500 employees
 

Categories and Ranking

Amazon CloudWatch
Ranking in Log Management
21st
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
49
Ranking in other categories
Application Performance Monitoring (APM) and Observability (25th), Cloud Monitoring Software (15th)
Falcon LogScale
Ranking in Log Management
13th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Log Management category, the mindshare of Amazon CloudWatch is 1.4%, down from 2.2% compared to the previous year. The mindshare of Falcon LogScale is 0.9%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Mindshare Distribution
ProductMindshare (%)
Falcon LogScale0.9%
Amazon CloudWatch1.4%
Other97.7%
Log Management
 

Featured Reviews

Azam S M - PeerSpot reviewer
Infrastructure Lead at Danat Fz LLC
Has provided reliable monitoring and alerting through extensive metric tracking and dashboard configuration
Amazon CloudWatch itself provides a lot of data. However, for visualization, we need to use third-party tools. We are in a process of integrating Grafana, Loki, and Prometheus to have better visualization on Amazon CloudWatch. We are also integrating Grafana with the application itself to get the application data and logs. Alternatively, there is AWS Kinesis and Glue where you can scrape the logs and have visualization, but a more easy option is Grafana. If you want to get a proper visual representation to see what is happening, then you need to integrate a third-party tool. Amazon CloudWatch has all the data, but to see what is happening, you need some third-party tool.
Oluwajuwon Olorunlona - PeerSpot reviewer
Cyber Security Engineer at eprocessconsulting
Advanced threat hunting has improved visibility and has simplified custom query automation
CrowdStrike is ahead of the game. If I may say anything about Falcon LogScale to improve the services, I would talk about the way you develop parsers. The documentation should be more straightforward. It is not easy to quickly find the documentation, especially if you are using CrowdStrike. Most customers use Falcon LogScale because of CrowdStrike. The documentation of Falcon LogScale is not on the CrowdStrike portal just like the rest of Falcon documentation. I usually find that the main Falcon LogScale documentation is found on the Falcon LogScale website itself. I think there should be a link or direct documentation within the CrowdStrike pages. It is not necessarily a fault. If you find where the documentation resides, you can trace it to what they are doing. However, for the ease of use for Falcon administrators, the same documentation on the Falcon LogScale portal should be on the CrowdStrike dashboard.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
9%
Transportation Company
8%
Outsourcing Company
7%
Computer Software Company
11%
Comms Service Provider
10%
Manufacturing Company
9%
Media Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise8
Large Enterprise26
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise9
Large Enterprise3
 

Questions from the Community

What needs improvement with Amazon CloudWatch?
Amazon CloudWatch itself provides a lot of data. However, for visualization, we need to use third-party tools. We are in a process of integrating Grafana, Loki, and Prometheus to have better visual...
What is your primary use case for Amazon CloudWatch?
Amazon CloudWatch is a very small service that AWS provides. It is a monitoring service for applications within the AWS cloud, and we can integrate external applications using the APIs or SDK. The ...
What needs improvement with Falcon LogScale?
The main area for improvement in Falcon LogScale is the learning curve for the query language. Since I am heavily accustomed to SPL from my work in Splunk, adjusting to the syntax in Falcon LogScal...
What is your primary use case for Falcon LogScale?
I primarily use Falcon LogScale for heavy-duty threat hunting where I need sub-second results, particularly when working deep in tickets that we use for SIEM purposes. I do not want to wait for a S...
What advice do you have for others considering Falcon LogScale?
Falcon LogScale does require some maintenance. Compared to other tools, its maintenance is low. However, I have noticed that managing a SIEM environment in our infrastructure means conducting healt...
 

Overview

 

Sample Customers

AirAsia, Airbnb, Aircel, APUS, Avazu, Casa & Video, Futbol Club Barcelona (FCBarcelona), National Taiwan University, redBus
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Find out what your peers are saying about Amazon CloudWatch vs. Falcon LogScale and other solutions. Updated: June 2026.
908,800 professionals have used our research since 2012.