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Amazon CloudWatch vs Icinga comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon CloudWatch
Ranking in Cloud Monitoring Software
10th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
46
Ranking in other categories
Application Performance Monitoring (APM) and Observability (13th), Log Management (13th)
Icinga
Ranking in Cloud Monitoring Software
15th
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
17
Ranking in other categories
Network Monitoring Software (15th), Server Monitoring (7th), IT Infrastructure Monitoring (14th)
 

Mindshare comparison

As of May 2025, in the Cloud Monitoring Software category, the mindshare of Amazon CloudWatch is 2.6%, down from 3.2% compared to the previous year. The mindshare of Icinga is 4.5%, up from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software
 

Featured Reviews

Rasanpreet Singh - PeerSpot reviewer
Reliable AWS monitoring and logging
The choice of logging solution should always be determined by the specific business requirements. It is crucial to align the logging strategy with what type of logs are needed and how they should be used. There are instances where we require custom solutions to retrieve logs, especially application logs that may not be easily accessible through CloudWatch or similar services. When we heavily rely on AWS native services, CloudWatch is indeed a robust choice. However, in certain scenarios, we might need integration capabilities with other tools, and if they can incorporate such features, it would enhance overall logging capabilities. I would rate it eight out of ten.
Harrison Bulley - PeerSpot reviewer
A stable, scalable and cost-effective solution that helps with inbuilt scripts for easy modification
I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can create events and alerts. We use the information to dive down into the infrastructure performance."
"The product can be integrated with AWS very easily."
"The initial setup is easy."
"Amazon CloudWatch is a cheap and easy-to-use solution."
"We can set CPU thresholds using the solution."
"I can put it in a simple term, its simplicity is always there."
"Setting up this product was easy. I found data analytics as its most valuable feature."
"It is a stable solution...I rate the technical support a ten out of ten."
"The apply rules feature saves a lot of time."
"This solution has a self-healing handler where if the service is down, it is automatically restarted."
"An affordable solution for small organizations to do basic network monitoring."
"The value of Icinga is that it has hundreds of plugins, so it's really easy to monitor pretty much anything."
"We have found the solution to be stable."
"Icinga has multiple automation and integration features. There is an API for everything and a web UI for configurations. The APIs enable you to automate tasks in Icinga. We can also use plugins to talk to the API. The Icinga Director talks to a database in the background, and you can import settings from the CMDB to all systems in Icinga."
"The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated."
"Macros and the ability to connect it to Google Maps are valuable features."
 

Cons

"The solution should provide human-readable metrics."
"Some of our customers want to use Kubernetes to monitor their CICD flow but Amazon CloudWatch does not support it. We need to use another solution, such as Datadog or Dynatrace has the needed capability."
"The dashboard and the UI could improve in Amazon CloudWatch. Additionally, they should focus on visibility inside the servers with AI and machine learning integrations. This would allow users who are using the solution to see what is happening within the system better."
"This product lacks some features: real-time data stream monitoring, application performance monitoring, mobile app monitoring, and live dashboards. Its workflows also need improvement."
"The solution's integration could be easier for laypersons."
"There could be further enhancements through CloudWatch's partnerships."
"The technical support must be improved."
"The solution's auto-scaling could be improved."
"In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI."
"It needs Trap SNMP. I saw the documentation for Zabbix, that it has its own built-in product which handles SNMP traps, and there's nothing similar in Icinga or Nagios. I think this feature is most important for me."
"The tool currently fails to provide notifications to users."
"Icinga’s automation could be improved."
"I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built."
"We have found some problems with Nagios, and support isn't very responsive."
"There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved."
"One of the areas that are frustrating is remote monitoring for more than one machine."
 

Pricing and Cost Advice

"I consider it as a medium-priced solution."
"The tool is not expensive."
"It is a free-of-charge service."
"The pricing is average."
"We have monthly licensing costs. The licenses are probably in the vicinity of about $300 - $350/month."
"The pricing can be considered reasonable, especially when already operating on a cloud platform."
"The price of Amazon CloudWatch is reasonable for detailed basic monitoring."
"Its pricing is reasonable. It is sometimes tricky, but it is reasonable as compared to others."
"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."
"We're using the free version of Icinga."
"It's an open-source solution."
"The solution is free to use."
"This is an open-source solution with paid support."
"The product is inexpensive compared to other DBM products."
"The solution is cheap."
"It is cost-effective, and the return on investment can be very interesting because the price is low."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
17%
Manufacturing Company
8%
University
5%
Computer Software Company
15%
Comms Service Provider
11%
Financial Services Firm
11%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Amazon CloudWatch?
Amazon CloudWatch charges more for custom metrics as well as for changes in the timeline, which I see as a disadvantage given the price.
What needs improvement with Amazon CloudWatch?
Amazon CloudWatch charges extra for custom metrics, which is a significant disadvantage. Another aspect that needs improvement is the look and feel of custom dashboards, which currently do not matc...
What do you like most about Icinga?
The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first.
What is your experience regarding pricing and costs for Icinga?
It is cost-effective, and the return on investment can be very interesting because the price is low. If you want to include this product in the services you offer to your customers, the return on i...
What needs improvement with Icinga?
There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved. For instance, multi-tenancy for monitoring the virtual infrastructur...
 

Comparisons

 

Also Known As

No data available
Icinga Cloud Monitoring
 

Overview

 

Sample Customers

AirAsia, Airbnb, Aircel, APUS, Avazu, Casa & Video, Futbol Club Barcelona (FCBarcelona), National Taiwan University, redBus
Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre
Find out what your peers are saying about Amazon CloudWatch vs. Icinga and other solutions. Updated: April 2025.
851,604 professionals have used our research since 2012.