

ScienceLogic and Amazon CloudWatch are prominent monitoring solutions in IT monitoring, each with unique features. ScienceLogic stands out due to its extensive customization capabilities, while Amazon CloudWatch offers seamless integration within AWS environments.
Features: ScienceLogic provides highly customizable dashboards, integrates with numerous systems, and offers multi-tenant support, enabling granular permissions. Amazon CloudWatch effectively aggregates real-time data and integrates natively within AWS, though it is less flexible for non-AWS applications.
Room for Improvement: ScienceLogic's interface and reporting processes are complex, needing refinement in network monitoring. Terminology simplification is also required. Amazon CloudWatch needs better third-party integrations, advanced analytics, and improved dashboard user-friendliness. Enhancements in interoperability and pricing clarity are also desired.
Ease of Deployment and Customer Service: ScienceLogic supports on-premises and hybrid deployments and is frequently praised for responsive customer service. Amazon CloudWatch suits public cloud deployments with effortless AWS integration. Its customer service is rated as efficient, although support satisfaction varies.
Pricing and ROI: ScienceLogic offers a tiered pricing model, though initial costs can be high. Its ROI is viewed positively for its comprehensive capabilities. Amazon CloudWatch uses a pay-as-you-go structure, providing cost-effectiveness within AWS, but scaling costs can rise quickly, with potential hidden costs for extensive data use.
Amazon CloudWatch offers cost-saving advantages by being an inbuilt solution that requires no separate setup or maintenance for monitoring tasks.
The return on investment is fair but often challenged by medium-sized businesses who may question its adequacy.
In recent years, due to business expansion, knowledge levels among support engineers seem to vary.
While using their cloud and cloud resources, if you have an issue with CloudWatch, you must pay additional monthly fees to get time from dedicated tech support.
Problems with Skylar may require longer wait times due to limited resource expertise.
I received excellent support from ScienceLogic.
We have a lab environment to test solutions before offering them to customers, ensuring everything works correctly.
It is already there as a managed service from AWS.
Amazon CloudWatch's scalability is managed by AWS.
I sometimes notice slowness when Amazon CloudWatch agents are installed on machines with less capacity, causing me to use other monitoring tools.
Stability should relate to whether the platform fails, stops working, or breaks.
When using third-party dashboards such as Kibana or Grafana and other visualization tools, there should be a way to feed CloudWatch's data and logging capabilities into these visualization tools.
We are in a process of integrating Grafana, Loki, and Prometheus to have better visualization on Amazon CloudWatch.
Maybe Amazon Web Services can improve by providing a library for CloudWatch with some useful features.
While some other companies have easier APIs, using this solution demands significant expertise.
If the knowledge for implementation could be spread through articles, it would reduce this dependency.
Integrating observability and APM monitoring into the overall portfolio would be beneficial.
Overall, the pricing of Amazon CloudWatch is very expensive.
Amazon CloudWatch charges more for custom metrics as well as for changes in the timeline.
It could be cheaper.
ScienceLogic is not that expensive and is cost-effective overall.
Amazon CloudWatch allows me to set up and view even historical logs, which is one of the features I find valuable.
If there is a CPU spike or system issues, we set alarms to notify us if the system is going down or not reachable.
I like its filtering capability and its ability to give the cyber engine insights.
Notably, its automation features, such as Runbook action, enable domain experts like me to execute one-click automation solutions, which contributes significantly to reducing MTTR.
The solution excels in three areas: application monitoring, server monitoring, and network performance monitoring.
The CMDB update and the automatic CMDB update are valuable.
| Product | Market Share (%) |
|---|---|
| Amazon CloudWatch | 1.9% |
| ScienceLogic | 2.4% |
| Other | 95.7% |


| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 9 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 13 |
| Midsize Enterprise | 11 |
| Large Enterprise | 24 |
Amazon CloudWatch integrates seamlessly with AWS, providing real-time monitoring and alerting features. Its interface supports task automation, enhancing troubleshooting and analytics capabilities, while offering strong security and scalability at a cost-effective rate.
Amazon CloudWatch is an impactful platform for monitoring AWS resources and managing application performance. It simplifies infrastructure performance monitoring by providing comprehensive analytics capabilities, including application insights and event scheduling. Users appreciate CloudWatch for its detailed metrics, dashboards, and support in issuing alerts to detect anomalies. It efficiently tracks performance, optimizes resource utilization, and ensures service availability. CloudWatch is recognized for its robust alerting features and integration with other AWS services, further supporting its resource monitoring capabilities. However, there is room for improvement in dashboard customization, log streaming speed, and integration with non-AWS services. Enhancements in API integration, machine learning features, and support for third-party tools are also desired.
What features does Amazon CloudWatch offer?Industries implementing Amazon CloudWatch often focus on optimizing IT infrastructure. Companies in sectors like finance and e-commerce rely on its monitoring and alerting capabilities to ensure service uptime and performance. The platform's automation and analytics features empower teams to proactively manage performance and detect potential issues promptly.
ScienceLogic excels in customizable dashboards, seamless integrations, and real-time data analysis, supporting diverse IT environments with multi-tenant capabilities.
ScienceLogic provides robust infrastructure and network monitoring, catering to cloud, applications, and server environments. It supports hybrid setups, integrating with CMDB and ticketing systems while automating incident management. ScienceLogic's PowerPacks eliminate visibility gaps and its adaptable nature supports modern and legacy systems. Offering agentless monitoring, it ensures efficient operations with scalable infrastructure support and detailed reporting. However, the interface complexity and need for professional support can present usability challenges. Enhancements in reporting, application coverage, API support, and customization are desirable for improved user experience.
What are ScienceLogic's most important features?ScienceLogic is often implemented across industries requiring detailed attention to infrastructure and network monitoring. It finds utility in managing hybrid environments, integrating seamlessly with essential systems like CMDB and ticketing platforms. Its scalability and adaptability are valued in unifying complex, diverse environments under one monitoring platform.
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