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Amazon Comprehend vs Databricks comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon Comprehend
Ranking in Data Science Platforms
22nd
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Databricks
Ranking in Data Science Platforms
1st
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
93
Ranking in other categories
Cloud Data Warehouse (9th), Data Management Platforms (DMP) (5th), Streaming Analytics (1st)
 

Mindshare comparison

As of February 2026, in the Data Science Platforms category, the mindshare of Amazon Comprehend is 0.7%, up from 0.5% compared to the previous year. The mindshare of Databricks is 9.3%, down from 18.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Science Platforms Market Share Distribution
ProductMarket Share (%)
Databricks9.3%
Amazon Comprehend0.7%
Other90.0%
Data Science Platforms
 

Featured Reviews

Ashish Lata - PeerSpot reviewer
Professional Freelancer at Open for all
Integration with automation tools enhances customer sentiment analysis
Comprehend is a useful service for sentiment analysis as it analyzes customer transcripts to evaluate interactions between customers and agents. It provides scores indicating whether sentiments are positive, negative, or neutral. The integration with AWS services like DynamoDB and Lambda facilitates automated analysis, contributing to more informed assessments of customer interactions.
Satyam Wagh - PeerSpot reviewer
Consultant at Nice Software Solutions
Unified data workflows have cut ticket processing times and are driving faster business insights
Databricks already provides monthly updates and continuously works on delivering new features while enhancing existing ones. However, the platform could become easier to use. While instruction-led workshops are available, offering more free instructional workshops would allow a wider audience to access and learn about Databricks. Additionally, providing use cases would help beginners gain more knowledge and hands-on experience. Regarding my experience, I was initially unfamiliar with the platform and had to conduct research and learn through various videos. I did find some instruction-led classes, but several of those required payment. The platform should provide more free resources to enable a broader audience to access and learn about Databricks. The platform itself is user-friendly and easy to use without complex issues, so I believe it does not need improvement in its core functionality. Rather, supporting aspects can be enhanced.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Amazon Comprehend works with a large pool of doctors. They're building the product based on working with domain experts."
"I am totally happy with AWS support, as they provide excellent solutions."
"I would rate them ten out of ten."
"Databricks' capability to process data in parallel enhances data processing speed."
"Databricks offers various courses that I can use, whether it's PySpark, Scala, or R."
"Databricks integrates well with other solutions."
"The solution is very easy to use."
"The Delta Lake data type has been the most useful part of this solution. Delta Lake is an opensource data type and it was implemented and invented by Databricks."
"I like the ability to use workspaces with other colleagues because you can work together even without seeing the other team's job."
"What I like about Databricks is that it's one of the most popular platforms that give access to folks who are trying not just to do exploratory work on the data but also go ahead and build advanced modeling and machine learning on top of that."
 

Cons

"It is a bit complex to scale. It is still evolving as a product."
"There is room for improvement in terms of accuracy. For example, when a sentence expresses a negative sentiment, such as 'I want to cancel my credit card,' it is crucial for the system to accurately identify it as negative."
"We often use a single cluster to ingest Databricks, which Databricks doesn't recommend. They suggest using a no-cluster solution like job clusters. This can be overwhelming for us because we started smaller."
"Doesn't provide a lot of credits or trial options."
"My experience with the pricing and licensing model is that it remains relatively expensive. Though it's less expensive than AWS, we still need a more cost-effective solution."
"Performance could be improved."
"In my opinion, areas of Databricks that have room for improvement involve the dashboards. Until recently, everyone used third-party systems such as Power BI to connect to Databricks for dashboards and reports, but they're now coming up with their IBI dashboard, and I think they're on the right track to improve that even further."
"Databricks' technical support takes a while to respond and could be improved."
"Databricks requires writing code in Python or SQL, so if you're a good programmer then you can use Databricks."
"The API deployment and model deployment are not easy on the Databricks side."
 

Pricing and Cost Advice

Information not available
"The basic version of this solution is now open-source, so there are no license costs involved. However, there is a charge for any advanced functionality and this can be quite expensive."
"My smallest project is around a hundred euros, and my most expensive is just under a thousand euros a week. That is based on terabytes of data processed each month."
"We're charged on what the data throughput is and also what the compute time is."
"I am based in South Africa, where it is expensive adapting to the cloud, and then there is the price for the tool itself."
"The price of Databricks is reasonable compared to other solutions."
"It is an expensive tool. The licensing model is a pay-as-you-go one."
"We only pay for the Azure compute behind the solution."
"I would rate Databricks' pricing seven out of ten."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
18%
Manufacturing Company
9%
Computer Software Company
8%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise12
Large Enterprise56
 

Questions from the Community

What needs improvement with Amazon Comprehend?
Regarding improvements, I would focus on accuracy. For example, if a customer says, 'I want to cancel my credit card,' it should clearly be identified as a negative sentiment. Improving accuracy in...
What is your primary use case for Amazon Comprehend?
I have used Amazon Comprehend primarily for sentiment analysis in my project. I analyze customer transcripts to determine if they are satisfied with the agents they interact with. I store the trans...
What advice do you have for others considering Amazon Comprehend?
I would rate Amazon Comprehend an eight out of ten because there is always room for improvement, especially in terms of accuracy. For those new to Comprehend, understanding its usage and reviewing ...
Which do you prefer - Databricks or Azure Machine Learning Studio?
Databricks gives you the option of working with several different languages, such as SQL, R, Scala, Apache Spark, or Python. It offers many different cluster choices and excellent integration with ...
How would you compare Databricks vs Amazon SageMaker?
We researched AWS SageMaker, but in the end, we chose Databricks. Databricks is a Unified Analytics Platform designed to accelerate innovation projects. It is based on Spark so it is very fast. It...
Which would you choose - Databricks or Azure Stream Analytics?
Databricks is an easy-to-set-up and versatile tool for data management, analysis, and business analytics. For analytics teams that have to interpret data to further the business goals of their orga...
 

Also Known As

No data available
Databricks Unified Analytics, Databricks Unified Analytics Platform, Redash
 

Overview

 

Sample Customers

LexisNexis, Vibes, FINRA, VidMob
Elsevier, MyFitnessPal, Sharethrough, Automatic Labs, Celtra, Radius Intelligence, Yesware
Find out what your peers are saying about Amazon Comprehend vs. Databricks and other solutions. Updated: December 2025.
881,707 professionals have used our research since 2012.