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Amazon Comprehend vs IBM SPSS Statistics comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon Comprehend
Ranking in Data Science Platforms
19th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
No ranking in other categories
IBM SPSS Statistics
Ranking in Data Science Platforms
8th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
41
Ranking in other categories
Data Mining (2nd), AI Data Analysis (14th), AI Research (6th)
 

Mindshare comparison

As of September 2026, in the Data Science Platforms category, the mindshare of Amazon Comprehend is 1.0%, up from 0.5% compared to the previous year. The mindshare of IBM SPSS Statistics is 3.5%, up from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Science Platforms Mindshare Distribution
ProductMindshare (%)
IBM SPSS Statistics3.5%
Amazon Comprehend1.0%
Other95.5%
Data Science Platforms
 

Featured Reviews

Ashish Lata - PeerSpot reviewer
Professional Freelancer at Open for all
Integration with automation tools enhances customer sentiment analysis
Comprehend is a useful service for sentiment analysis as it analyzes customer transcripts to evaluate interactions between customers and agents. It provides scores indicating whether sentiments are positive, negative, or neutral. The integration with AWS services like DynamoDB and Lambda facilitates automated analysis, contributing to more informed assessments of customer interactions.
EzzAbdelfattah - PeerSpot reviewer
Associate Professor Of Statistics at a university with 10,001+ employees
Advanced predictive analytics have supported my research and student projects across many methods
The only function I may need to be added or hope to be added to IBM SPSS Statistics is how to treat unstructured data. This mainly exists with IBM SPSS Modeler, but I do not think it is able to treat something like videos and similar content unless you are using languages like Python inside IBM SPSS Modeler or inside IBM SPSS Statistics. For the menu itself, for the selection, it does not exist. Thinking of the future, I believe that the owners of IBM SPSS Statistics should think about improving the package itself to be able to treat unstructured data.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I am totally happy with AWS support, as they provide excellent solutions."
"Amazon Comprehend works with a large pool of doctors. They're building the product based on working with domain experts."
"You can find a complete algorithm in the solution and use it. You don't need to write your own algorithms for predictive analytics. That's the most valuable feature and the main one we use."
"The most valuable feature of IBM SPSS Statistics is all the functionality it provides. Additionally, it is simple to do the five-way analysis that you can into multidimensional setup space. It's the multidimensional space facility that is most useful."
"Capability analysis is one of the main and valuable functions, and we also do some hypothesis testing in Minitab and summary stats; these are the functions that we find very useful."
"Some of the most valuable features that we are using with some business models are machine learning algorithms, statistical models given to us by the business, and getting data from the database or text files."
"It has helped our analyst unit deliver work with more transparency and confidence, given that we can always view the dataset in totality, after each step of data transformation."
"You can quickly build models because it does the work for you."
"The best part is that they have an algorithm handbook, so you can open it up and understand how it works, and if it is useful, this is very important."
"It has the ability to easily change any variable in our research."
 

Cons

"It is a bit complex to scale. It is still evolving as a product."
"There is room for improvement in terms of accuracy. For example, when a sentence expresses a negative sentiment, such as 'I want to cancel my credit card,' it is crucial for the system to accurately identify it as negative."
"The technical support should be improved."
"IBM SPSS Statistics is mostly working with structured data. However, if you are having unstructured data, IBM SPSS Statistics is not able up to now to work with it."
"Perhaps in terms of visualization. It's not really easy to do some data visualization, just simple, descriptive analysis in SPSS. I think that could be an area for improvement."
"The reports could be better."
"I'd like to see them use more artificial intelligence. It should be smart enough to do predictions and everything based on what you input."
"One of the areas that should be similar to Minitabs is the use of blogs. The Minitabs blog helps users understand the tools and gives lots of practical examples. Following the SPSS manual is cumbersome. It's a good, exhaustive manual, but it's not practical to use. With Minitabs, you can go to the blogs and find specific articles written about various components and it's very helpful. Without blogs, we find SPSS more complicated."
"There is a learning curve; it's not very steep, but there is one."
"IBM SPSS Statistics could be cheaper."
 

Pricing and Cost Advice

Information not available
"More affordable training for new staff members."
"SPSS is an expensive piece of software because it's incredibly complex and has been refined over decades, but I would say it's fairly priced."
"The price of this solution is a little bit high, which was a problem for my company."
"Our licence is on a yearly renewal basis. While pricing is not the primary concern in our evaluation, as products are assessed by whether they can meet our user needs and expertise, the cost can be a limiting factor in the number of licences we procure."
"It's quite expensive, but they do a special deal for universities."
"While the pricing of the product may be higher, the accompanying service and features justify the investment."
"If it requires lot of data processing, maybe switching to IBM SPSS Clementine would be better for the buyer."
"The price of IBM SPSS Statistics could improve."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
17%
Manufacturing Company
9%
Computer Software Company
7%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise7
Large Enterprise20
 

Questions from the Community

What needs improvement with Amazon Comprehend?
Regarding improvements, I would focus on accuracy. For example, if a customer says, 'I want to cancel my credit card,' it should clearly be identified as a negative sentiment. Improving accuracy in...
What is your primary use case for Amazon Comprehend?
I have used Amazon Comprehend primarily for sentiment analysis in my project. I analyze customer transcripts to determine if they are satisfied with the agents they interact with. I store the trans...
What advice do you have for others considering Amazon Comprehend?
I would rate Amazon Comprehend an eight out of ten because there is always room for improvement, especially in terms of accuracy. For those new to Comprehend, understanding its usage and reviewing ...
What is your experience regarding pricing and costs for IBM SPSS Statistics?
I think the price of the solution is very reasonable. The cost depends; you have the option for subscription or you can purchase the license. Most of our customers are paying every year for a type ...
What needs improvement with IBM SPSS Statistics?
One of the frustrations I have with IBM SPSS Statistics is the licensing, which is more of a company issue because we have limited licenses and have to ask someone to get off IBM SPSS Statistics so...
What is your primary use case for IBM SPSS Statistics?
My main use case for IBM SPSS Statistics involves data cleaning and tabulation. I also use it sometimes for data validation. I use IBM SPSS Statistics to perform correlations, check data, remove re...
 

Also Known As

No data available
SPSS Statistics
 

Overview

 

Sample Customers

LexisNexis, Vibes, FINRA, VidMob
LDB Group, RightShip, Tennessee Highway Patrol, Capgemini Consulting, TEAC Corporation, Ironside, nViso SA, Razorsight, Si.mobil, University Hospitals of Leicester, CROOZ Inc., GFS Fundraising Solutions, Nedbank Ltd., IDS-TILDA
Find out what your peers are saying about Amazon Comprehend vs. IBM SPSS Statistics and other solutions. Updated: September 2026.
913,683 professionals have used our research since 2012.