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Amazon Comprehend vs IBM SPSS Statistics comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon Comprehend
Ranking in Data Science Platforms
19th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
No ranking in other categories
IBM SPSS Statistics
Ranking in Data Science Platforms
10th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
41
Ranking in other categories
Data Mining (2nd), AI Data Analysis (23rd), AI Research (8th)
 

Mindshare comparison

As of November 2026, in the Data Science Platforms category, the mindshare of Amazon Comprehend is 1.1%, up from 0.5% compared to the previous year. The mindshare of IBM SPSS Statistics is 3.3%, down from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Science Platforms Mindshare Distribution
ProductMindshare (%)
IBM SPSS Statistics3.3%
Amazon Comprehend1.1%
Other95.6%
Data Science Platforms
 

Featured Reviews

Ashish Lata - PeerSpot reviewer
Professional Freelancer at Open for all
Integration with automation tools enhances customer sentiment analysis
Comprehend is a useful service for sentiment analysis as it analyzes customer transcripts to evaluate interactions between customers and agents. It provides scores indicating whether sentiments are positive, negative, or neutral. The integration with AWS services like DynamoDB and Lambda facilitates automated analysis, contributing to more informed assessments of customer interactions.
EzzAbdelfattah - PeerSpot reviewer
Associate Professor Of Statistics at a university with 10,001+ employees
Advanced predictive analytics have supported my research and student projects across many methods
The only function I may need to be added or hope to be added to IBM SPSS Statistics is how to treat unstructured data. This mainly exists with IBM SPSS Modeler, but I do not think it is able to treat something like videos and similar content unless you are using languages like Python inside IBM SPSS Modeler or inside IBM SPSS Statistics. For the menu itself, for the selection, it does not exist. Thinking of the future, I believe that the owners of IBM SPSS Statistics should think about improving the package itself to be able to treat unstructured data.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Amazon Comprehend works with a large pool of doctors. They're building the product based on working with domain experts."
"I am totally happy with AWS support, as they provide excellent solutions."
"I've found the descriptive statistics and cross-tabs valuable. The very simple correlations and regressions are as well."
"I think that IBM SPSS Statistics is a very powerful analytical tool, even for multivariate statistics."
"It has helped our analyst unit deliver work with more transparency and confidence, given that we can always view the dataset in totality, after each step of data transformation."
"The biggest benefit of the IBM SPSS Statistics tool for my customers and me is that it's very old, meaning they have more experience; when the tool was first released, we had customer service that created surveys with the customers asking which way they wanted to go, what they would see within the tool, and what would be helpful—IBM basically created the tool according to this knowledge."
"Most of the product features are good but I particularly like the linear regression analysis."
"The most valuable feature of IBM SPSS Statistics is all the functionality it provides. Additionally, it is simple to do the five-way analysis that you can into multidimensional setup space. It's the multidimensional space facility that is most useful."
"It is perfectly adequate if all you need are the results and not the trail of evidence."
"I can recommend it, as it's a good, stable solution with a proven track record."
 

Cons

"There is room for improvement in terms of accuracy. For example, when a sentence expresses a negative sentiment, such as 'I want to cancel my credit card,' it is crucial for the system to accurately identify it as negative."
"It is a bit complex to scale. It is still evolving as a product."
"Better documentation on how to use macros."
"I recently moved away from SPSS and started using KNIME since it is particularly easier for students."
"The product should provide more ways to import data and export results that are user-friendly for high-level executives."
"In developing countries, it would be beneficial to provide certain features to users at no cost initially, while also customizing pricing options."
"The technical support is not very useful. You can find help on the internet but if you really have a problem then it can take a while before you get a solution."
"SPSS is a tool that's been around since the late 60s, and it's the universal worldwide standard for quantitative social science data analysis. That said, it does seem a bit strange to me that the graphical output functions are so clunky after all these years. The output of charts and graphs that SPSS produces is hideous."
"It would be helpful if there was better documentation on how to properly use the solution. A beginner's guide on how to use the various programming functions within the product would be so useful to a lot of people. I found that everything was very confusing at first. Having clear documentation would help alleviate that."
"Perhaps in terms of visualization. It's not really easy to do some data visualization, just simple, descriptive analysis in SPSS. I think that could be an area for improvement."
 

Pricing and Cost Advice

Information not available
"I rate the tool's pricing a five out of ten."
"The price of this solution is a little bit high, which was a problem for my company."
"The pricing of the modeler is high and can reduce the utility of the product for those who can not afford to adopt it."
"It's quite expensive, but they do a special deal for universities."
"Our licence is on a yearly renewal basis. While pricing is not the primary concern in our evaluation, as products are assessed by whether they can meet our user needs and expertise, the cost can be a limiting factor in the number of licences we procure."
"We think that IBM SPSS is expensive for this function."
"The price of IBM SPSS Statistics could improve."
"More affordable training for new staff members."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
16%
Manufacturing Company
8%
University
8%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise7
Large Enterprise20
 

Questions from the Community

What needs improvement with Amazon Comprehend?
Regarding improvements, I would focus on accuracy. For example, if a customer says, 'I want to cancel my credit card,' it should clearly be identified as a negative sentiment. Improving accuracy in...
What is your primary use case for Amazon Comprehend?
I have used Amazon Comprehend primarily for sentiment analysis in my project. I analyze customer transcripts to determine if they are satisfied with the agents they interact with. I store the trans...
What advice do you have for others considering Amazon Comprehend?
I would rate Amazon Comprehend an eight out of ten because there is always room for improvement, especially in terms of accuracy. For those new to Comprehend, understanding its usage and reviewing ...
What is your experience regarding pricing and costs for IBM SPSS Statistics?
I think the price of the solution is very reasonable. The cost depends; you have the option for subscription or you can purchase the license. Most of our customers are paying every year for a type ...
What needs improvement with IBM SPSS Statistics?
One of the frustrations I have with IBM SPSS Statistics is the licensing, which is more of a company issue because we have limited licenses and have to ask someone to get off IBM SPSS Statistics so...
What is your primary use case for IBM SPSS Statistics?
My main use case for IBM SPSS Statistics involves data cleaning and tabulation. I also use it sometimes for data validation. I use IBM SPSS Statistics to perform correlations, check data, remove re...
 

Also Known As

No data available
SPSS Statistics
 

Overview

 

Sample Customers

LexisNexis, Vibes, FINRA, VidMob
LDB Group, RightShip, Tennessee Highway Patrol, Capgemini Consulting, TEAC Corporation, Ironside, nViso SA, Razorsight, Si.mobil, University Hospitals of Leicester, CROOZ Inc., GFS Fundraising Solutions, Nedbank Ltd., IDS-TILDA
Find out what your peers are saying about Amazon Comprehend vs. IBM SPSS Statistics and other solutions. Updated: September 2026.
920,769 professionals have used our research since 2012.