Amazon OpenSearch Service vs Cisco Provider Connectivity Assurance comparison

Amazon Web Services (AWS) and Cisco are both solutions in the Application Performance Monitoring (APM) and Observability category. Amazon Web Services (AWS) is ranked #22 with an average rating of 7.3, while Cisco is ranked #39 with an average rating of 8.0. Amazon Web Services (AWS) holds a 1.1% mindshare in APM, compared to Cisco’s 0.9% mindshare. Additionally, 92% of Amazon Web Services (AWS) users are willing to recommend the solution, compared to 100% of Cisco users who would recommend it.

Amazon OpenSearch Service

Read 13 Amazon OpenSearch Service reviews

7,043 Views
3,381 Comparison Views

92% willing to recommend

Cisco Provider Connectivity...

Read 24 Cisco Provider Connectivity Assurance reviews

4,349 Views
2,088 Comparison Views

100% willing to recommend

Amazon OpenSearch Service

Cisco Provider Connectivity...

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Executive SummaryUpdated on Feb 22, 2026

Cisco Provider Connectivity Assurance and Amazon OpenSearch Service both compete in the network performance monitoring and data analytics category. Cisco seems to have the upper hand due to higher customer satisfaction with pricing and support, although Amazon OpenSearch Service compensates for its higher cost with extensive analytics features.

Features: Cisco Provider Connectivity Assurance includes network monitoring capabilities such as flow matrices, response time analysis, and PCAP captures for thorough troubleshooting. Users find its ease of use and comprehensive network view beneficial for maintaining performance levels. Amazon OpenSearch Service is highlighted for its powerful search and real-time log analysis capabilities, offering customizable dashboards that provide in-depth data insights. Its scalability within the AWS ecosystem allows it to manage large data volumes efficiently.

Room for Improvement:Cisco Provider Connectivity Assurance users suggest improvements in drive capacity, licensing flexibility, and protocol support. They also desire better database integration and alerting systems. For Amazon OpenSearch Service, enhancements in data handling, configuration flexibility, and pricing strategies, especially in computing costs, are desired. Users also request more customization options within its managed service setup.

Ease of Deployment and Customer Service: Cisco Provider Connectivity Assurance offers support for both on-premises and hybrid cloud environments, providing above-average technical support and engaging customer service with knowledgeable staff. Amazon OpenSearch Service, primarily cloud-based, offers satisfactory support but does not match Cisco's direct technical interaction. Although its support service is responsive, some users expect better technical engagement.

Pricing and ROI:Cisco Provider Connectivity Assurance provides good value with manageable costs and clear ROI driven by operational efficiencies. Amazon OpenSearch Service, while more expensive, is justified by its feature-rich environment that integrates well within AWS, offering comprehensive analytics that can lead to performance improvements and scalable cost savings. The pay-as-you-go model is appreciated, though high costs can occur with extensive data usage.

To learn more, read our detailed Amazon OpenSearch Service vs. Cisco Provider Connectivity Assurance Report (Updated: April 2026).

Buyer's Guide

Amazon OpenSearch Service vs. Cisco Provider Connectivity Assurance

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Amazon OpenSearch Service

Ranking in Application Performance Monitoring (APM) and Observability

22nd

Average Rating

7.6

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Log Management (18th), Search as a Service (3rd)

Cisco Provider Connectivity...

Ranking in Application Performance Monitoring (APM) and Observability

39th

Average Rating

8.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Network Monitoring Software (44th)

Mindshare comparison

As of May 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Amazon OpenSearch Service is 1.1%, down from 1.9% compared to the previous year. The mindshare of Cisco Provider Connectivity Assurance is 0.9%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
Amazon OpenSearch Service	1.1%
Cisco Provider Connectivity Assurance	0.9%
Other	98.0%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Md. Shahariar Hossen

Senior Software Engineer at Cefalo

Event tracking has become smoother and data analytics provide clear insights for user actions

Amazon OpenSearch Service is not providing the processing feature directly. From Amazon OpenSearch Service, we are actually maintaining the AWS SQS, the queue service, which is responsible for providing information about what data has to be modified. So using that SQS, we're actually providing it, but we're not directly using Amazon OpenSearch Service for keeping data to other data pipeline thing. So far we didn't use it for any machine learning purposes, but in future, we have plans to extend or implement this feature. Since AWS itself is secure and Amazon OpenSearch Service is a part of this entire ecosystem, it becomes much easier for security purposes. From the validation point of view, Amazon OpenSearch Service itself provides easy to communicate APIs and up-to-date documents, which is much beneficial. For example, if I'm missing anything, I can directly go and check the documentation. That is actually much easier. I would rate it as really good so far. It's much faster. For our local machine, we can also use a kind of replica of Amazon OpenSearch Service just for development purposes. That is another good feature. I would say for the encryption thing and also the user access control management, it's much faster. For some of these hashing algorithms, it also worked really well so far. To be honest, I didn't find any places where it can be improved. However, I think they could provide more abstraction. For example, still for searching, we have to write down the queries in a specific manner, such as for a specific JSON structure or in a specific way. Otherwise, they don't provide us the actual results. For at least this purpose, I think abstraction could be a bit easier or a bit improved. Other than that, right now there is the age of AI, so some kind of prompting could also work, but I'm not sure how it could be integrated. As a user, lower prices or reasonable pricing is always better. Those can be improved as well. However, it is good that most of the services including Amazon OpenSearch Service actually provide pay as you go pricing. So if there were a bit lower version or a bit less payment methodology, it might be much better.

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Pifu Lin

Senior System Engineer at DYNASAFE TECHNOLOGIES PTE. LTD.

Addresses connectivity issues with real-time monitoring while offering good local support

I had prepared for COC and the client. I work as a vendor for a client using Flow Mount for network performance monitoring. I focus on resolving client-side issues related to Packy Performance and quality use. This involves addressing network device issues, specifically Cisco network devices One…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"They have the good documentation in the help text and that is the reason the Amazon Elasticsearch is the perfect solution for the current market."

"In case there is a failure, Elastic manages everything well, and there no major downtime."

"The initial set up is very easy...We really appreciate Amazon!"

"Our customers have seen tangible benefits from Amazon OpenSearch Service, especially in terms of their applications running smoothly, so they do get a return on investment."

"Amazon OpenSearch Service provides a managed database solution, so we don't need to manage everything ourselves."

"The business analytics capabilities are the most important feature it provides."

"The stability of the product is good."

"Regarding valuable features of the solution, we found with the process, which we have used in both cases where we used the solution that while you're seeing the streaming of data, you can analyze in the initial phase what sort of data you are streaming and whether it is valuable."

More Amazon OpenSearch Service pros

"Network control when experiencing problems indicating "the network is slow"."

"It is very stable, has reduced downtime and migration time, and with Skylight we never forget anything."

"The ability to measure performance end-to-end across the cloud data center allows us to take corrective action to keep our channels online."

"Capturing traffic [is very interesting]. Currently, with our configuration, we don't capture the payload of the packets, just the header. But when we want the body, the payload of the packets, we can do a PCAP, and then analyze it within Wireshark."

"We have found this to be a very valuable toolset, and has paid for itself several times over."

"If [the problem] is something related to HTTP or VoIP, then I can have a quick look into the protocols, a process which gives me some good ideas..."

"The pricing of Accedian Skylight is really good; the sensors are low cost, their licensing model lets clients start small and grow as they need without being forced into expensive appliances or subscription models, and that is one of the things that we really like about offering it to our clients because they are not left out getting the right sort of information straightaway."

"The ability to measure performance end-to-end across the cloud data center allows us to take corrective action to keep our channels online."

More Cisco Provider Connectivity Assurance pros

Cons

"There is the problem with the database. Amazon only provides the host to run to our applications bias, but there is no option to manage the database within the Elasticsearch product."

"In terms of data handling capabilities with Amazon OpenSearch Service, they can be complex and managing data in comparison to other SIM solutions is a major drawback, as it is very hard to handle the data."

"I want to see a new feature in Amazon Elasticsearch Service that allows users to create default filters for filtered levels."

"It would be beneficial to have some level of customization available in the managed service, tailored to the specific use cases of the end users."

"I would say that, basically, the configuration part is an area with a shortcoming...Some upgradation is required on the configuration side so that we can get to use it."

"The configuration should be more straightforward because we had to select a lot of things."

"One improvement I would like to see is support for auto-scaling."

"We faced documentation challenges during integration after migrating from Elasticsearch to Amazon OpenSearch Service. Better documentation on integration, query handling, and a more user-friendly UI could enhance the product."

More Amazon OpenSearch Service cons

"It needs the possibility to export data because it is not easy to see larger data sets, e.g., for one month."

"It's a bit slow. When I execute a query, something general with a short timeframe that covers one month, for instance, and I do not specify the IP source or IP destination, it can take ages because it has to query the whole database."

"Support for more VoIP systems, Avaya, etc."

"Because of the policies in Vietnam, we cannot connect the system to the Accedian cloud. It would be good if Accedian could provide a local cloud."

"For the PVX, they are in the process of getting the results to export to cloud and SaaS for analytics. Right now, for the most part, I create that data myself."

"If you want a new version, you go to the website. The hardest part is finding the link, where is that .bin file? Sometimes it's pretty hidden in a document... it's hidden in the release notes or in another file somewhere. And it's usually not on the first page either."

"Because of the policies in Vietnam, we cannot connect the system to the Accedian cloud. It would be good if Accedian could provide a local cloud. In the next release, I would like them to focus on improving and adding more reporting features. This will help the operations teams."

"The Accedian Skylight user interface still has room for improvement."

More Cisco Provider Connectivity Assurance cons

Pricing and Cost Advice

"Compared to other cloud platforms, it is manageable and not very expensive."

"You only pay for what you use."

"The solution is not expensive, but priced averagely, I will say."

"There is a community edition available and the price of the commercial offering is reasonable."

"The pricing is cheaper than other competing products, which is better for our budgets."

"If you look into Riverbed, it's a licensing nightmare. You need to pay for every type of analysis... If you don't look into licensing, Riverbed and SolarWinds are pretty comparable. But if you look into licensing it would not be smart to go for either of them. On the pure, bare-metal basis, it's the same. But when you get the bare metal and a few basic licenses, then you need all those other licenses just to be sure that there's no issue... One of the great things about Skylight is you have them all, and you actually need them all."

"The price is competitive overall, depending on the type of customer."

"It provides value and the cost is not huge."

"The solution was previously well-regarded, but after being acquired by Accedian, the prices have significantly increased. This has made it challenging to sell the product due to its high cost. It is an expensive solution."

"It's not for free, clearly. But on the other hand, it offers very interesting functionality. We pay around €100,000."

"Pricing is a little bit expensive."

"The pricing of Accedian Skylight is really good. The sensors are low cost. Their model to analytics for sensors is by license, endpoint, or session. With the probes for their analytics, if they get deployed virtually, they are free. The licensing is only based on flows. So, you can effectively deploy probes everywhere in your network. Then, if you want to look at a specific type of traffic, you can enter into it with a very low cost license. You can just use things like spam ports, mirrors, TAPs, and aggregators to optimize what sort of traffic you send to these analysis tools. Then, if you want to start looking at more, you can up your licensed as you go. You are not getting forced into expensive appliances or subscription models."

More Cisco Provider Connectivity Assurance pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

16%

Manufacturing Company

10%

Computer Software Company

10%

Government

Financial Services Firm

10%

Computer Software Company

Manufacturing Company

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	2
Large Enterprise	4

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	6
Large Enterprise	9

Questions from the Community

What do you like most about Amazon OpenSearch Service?

We retrieve historical data with just a click of a button to move it from cold to hot or warm because it's already stored in the backend storage

See all answers

What is your experience regarding pricing and costs for Amazon OpenSearch Service?

I would consider the pricing as a six based on how much data we are handling; if we handle minimal data, it's cheap, but for large data, it becomes costly. Our clients usually pay between $1,000 to...

See all answers

What needs improvement with Amazon OpenSearch Service?

See all answers

What needs improvement with Accedian Skylight?

Human resource costs can be high when dealing with connection issues. I require more tools to file and resolve these issues efficiently.

See all answers

What is your primary use case for Accedian Skylight?

See all answers

What advice do you have for others considering Accedian Skylight?

I'd rate the solution eight out of ten.

See all answers

Comparisons

Grafana Loki vs Amazon OpenSearch Service

Compared 9% of the time

Xapien vs Amazon OpenSearch Service

Compared 6% of the time

Datadog vs Amazon OpenSearch Service

Compared 5% of the time

Amazon CloudWatch vs Amazon OpenSearch Service

Compared 4% of the time

Azure AI Search vs Amazon OpenSearch Service

Compared 4% of the time

More Amazon OpenSearch Service Competitors

Dynatrace vs Cisco Provider Connectivity Assurance

Compared 5% of the time

ThousandEyes vs Cisco Provider Connectivity Assurance

Compared 5% of the time

LiveNX vs Cisco Provider Connectivity Assurance

Compared 4% of the time

Splunk AppDynamics vs Cisco Provider Connectivity Assurance

Compared 4% of the time

SolarWinds NPM vs Cisco Provider Connectivity Assurance

Compared 3% of the time

More Cisco Provider Connectivity Assurance Competitors

Product Reports

Buyer's Guide

Amazon OpenSearch Service

May 2026

Download Amazon OpenSearch Service product report

Buyer's Guide

Cisco Provider Connectivity Assurance

May 2026

Cisco Provider Connectivity Assurance report

Download Cisco Provider Connectivity Assurance product report

Also Known As

Amazon Elasticsearch Service

Accedian Skylight, Accedian SkyLIGHT PVX, SkyLIGHT PVX, SecurActive, Performance Vision

Overview

Amazon OpenSearch Service provides scalable and reliable search capabilities with efficient data processing, supporting easy domain configuration and integration with numerous systems for enhanced performance.

Amazon OpenSearch Service offers advanced features for handling JSON, diverse search grammars, quick historical data retrieval, and ultra-warm storage. It also includes customizable dashboards and seamless tool integration for large enterprises. With its managed infrastructure, OpenSearch Service supports efficient system analysis and business analytics, improving overall performance and flexibility. Despite these features, areas like configuration complexity, lack of auto-scaling, and integration with Kibana require attention. Users seek enhanced documentation, better pricing options, and more flexible data handling. Desired improvements include default filters, mapping configuration, and alerting capabilities. Enhanced data visualization and Compute Optimizer Service integration are also recommended for future updates.

What features define Amazon OpenSearch Service?

Scalable Search: Offers reliable search capabilities across vast datasets.
JSON Handling: Supports efficient management of JSON data.
Ultra-warm Storage: Enables cost-effective historical data retrieval.
Dashboard Customization: Supports tool integration and tailored visuals.
System Upgrades: Allows for seamless infrastructure upgrades.

What benefits and ROI should users consider?

Performance Enhancement: Significant improvement in search and data retrieval.
Cost-Effectiveness: Provides a cloud-native solution optimized for AWS environments.
Comprehensive Analytics: Delivers detailed insights for business applications.

Amazon OpenSearch Service is utilized in various industries for log management, data storage, and search capabilities. It supports infrastructure and embedded management, analyzing logs from AWS Lambda, Kubernetes, and other services. Companies use it for application debugging, monitoring security and performance, and customer behavior analysis, integrating it with tools like DynamoDB and Snowflake for a cost-effective solution.

Amazon Web Services (AWS)

Cisco Provider Connectivity Assurance is known for its user-friendly approach to network analysis and performance monitoring. It excels in real-time diagnostics, helping organizations quickly resolve network issues and optimize performance effortlessly.

Cisco Provider Connectivity Assurance focuses on comprehensive network troubleshooting and performance monitoring, assisting in identifying bottlenecks and analyzing applications. Real-time data collection and evaluation ensure IT infrastructure efficiency. With active monitoring of latency, jitter, and throughput, users maintain smooth operations across multiple sites and applications. While highly effective, improvements in data handling, protocol support, and dashboard aesthetics are suggested to enhance user experience.

What are the key features of Cisco Provider Connectivity Assurance?

Flow Matrices: Advanced analysis of network paths and traffic distribution.
SQL and DNS Analysis: In-depth insights into database and domain queries for troubleshooting.
Bandwidth Assessment: Evaluation of network capacity and utilization for performance optimization.
Real-time TWAMP Monitoring: Tracks network performance using Two-Way Active Measurement Protocol.
Application Performance Modules: Monitors the performance of various applications and services.
Customizable Dashboards: Personalized views for tracking critical network metrics and trends.
PCAP Capturing: Detailed packet analysis using tools like Wireshark for deeper insights.

What benefits and ROI should users look for in reviews?

Ease of Use: Intuitive design allowing users to swiftly diagnose network issues.
Comprehensive Monitoring: Enhanced visibility of network activity for better control.
Performance Efficiency: Optimization of throughput, reducing downtimes and improving service delivery.
Cost-Effectiveness: Balances features and functionality with competitive pricing for better ROI.

In industries such as telecommunications and finance, where network reliability is crucial, Cisco Provider Connectivity Assurance offers critical network performance insights. It supports high-demand environments by providing data-driven decisions, ensuring infrastructures handle increased loads efficiently.

Cisco

Sample Customers

VIDCOIN, Wyng, Yellow New Zealand, zipMoney, Cimri, Siemens, Unbabel

T-Systems, Thomson Reuters, Bordeaux Metropole, CGI, Citadelle Regional Hospital Center, Lorraine Institute of Oncology, Luxembourg Institute of Health, Groupe BPCE, Group S, Splitpoint, Horus-Net, Audatex, Indexis, Province de Liège, EASI, Spie Batignolles, Faymonville

Buyer's Guide

Amazon OpenSearch Service vs. Cisco Provider Connectivity Assurance

April 2026

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