ThousandEyes and Cisco Provider Connectivity Assurance compete in network monitoring solutions. ThousandEyes has the upper hand in user-friendliness and integration capabilities, while Cisco leads in analytical services and scalability.
Features: ThousandEyes is noted for its high ease of use, deep visibility across diverse network layers, and extensive integration capabilities. Users benefit from application visibility and WAN monitoring insights. Cisco Provider Connectivity Assurance offers strong analytical services, superior security measures, and comprehensive support, which users find beneficial, especially for network path analysis.
Room for Improvement: ThousandEyes could improve user-friendliness and enhance application monitoring. There's a call for better integration with Cisco platforms and improved cloud network path monitoring. Cisco needs to address high costs and simplify guest portal use. Users suggest improvements in integration and automation, along with enhanced customization and DNA integration.
Ease of Deployment and Customer Service: Both products support on-premises, hybrid, and cloud deployment options. ThousandEyes is praised for responsive customer service, ensuring high satisfaction. Cisco's technical support provides reliable assistance during both implementation and operation.
Pricing and ROI: ThousandEyes is perceived as middle-priced, suitable for larger organizations with a strong ROI driven by efficient problem resolution. Cisco Provider Connectivity Assurance offers significant ROI but is often considered expensive, with costs escalating after acquisitions. Users recognize its value despite the higher pricing.
| Product | Market Share (%) |
|---|---|
| ThousandEyes | 3.4% |
| Cisco Provider Connectivity Assurance | 0.7% |
| Other | 95.9% |
| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 6 |
| Large Enterprise | 9 |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 2 |
| Large Enterprise | 11 |
Cisco Provider Connectivity Assurance is known for its user-friendly approach to network analysis and performance monitoring. It excels in real-time diagnostics, helping organizations quickly resolve network issues and optimize performance effortlessly.
Cisco Provider Connectivity Assurance focuses on comprehensive network troubleshooting and performance monitoring, assisting in identifying bottlenecks and analyzing applications. Real-time data collection and evaluation ensure IT infrastructure efficiency. With active monitoring of latency, jitter, and throughput, users maintain smooth operations across multiple sites and applications. While highly effective, improvements in data handling, protocol support, and dashboard aesthetics are suggested to enhance user experience.
What are the key features of Cisco Provider Connectivity Assurance?In industries such as telecommunications and finance, where network reliability is crucial, Cisco Provider Connectivity Assurance offers critical network performance insights. It supports high-demand environments by providing data-driven decisions, ensuring infrastructures handle increased loads efficiently.
ThousandEyes is a Network Intelligence platform that delivers visibility into every network an organization relies on, whether public or private. ThousandEyes enables users to optimize application delivery, end-user experience and ongoing infrastructure investments.
With cloud, enterprises can innovate much faster, but the growing number of cloud and SaaS applications means that more apps are being delivered over the Internet. This increases dependence on the Internet, a public “best effort” network, and other third-party infrastructures, substantially reducing the ability of IT teams to predict, visualize and control operational behavior. This results in a chaotic and unmanageable IT environment, making issue resolution a time-consuming ordeal, potentially impacting reputation and revenue. ThousandEyes has innovated an approach based on an unmatched distribution of smart agents across the Internet and enterprise, providing visibility all the way to the end user. ThousandEyes gathers and analyzes massive volumes of Network Intelligence data from all of these vantage points, enabling organizations to solve even their most obscure performance problems in minutes. By using ThousandEyes in the planning and testing phases of cloud adoption, customers can also strategically identify and fix underlying problems before production deployment of business-critical applications.
The ThousandEyes solution is ubiquitous across industry sectors, and since launching in mid-2013, customers have come from a diverse set of industry sectors, which include Silicon Valley technology companies, financial services, healthcare, pharmaceuticals, retail, manufacturing and education.
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