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Amplitude vs BigID Next comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.7
Amplitude enhances a data-driven culture with user-friendly features, offering scalability, time savings, and improved campaign targeting.
Sentiment score
7.3
BigID Next offers strong ROI through compliance, data management integration, cost savings, automation, and reduced staffing, avoiding fines.
I have seen a return on investment with Amplitude, saving about 120 man hours per month for a specific report that needs to be created.
Technical Co-Founder at Crankshaft.ai
All teams' decision-making became based on the data extracted by Amplitude, which contributed to a positive data-driven cultural movement.
Growth Marketer at a computer software company with 51-200 employees
It has saved us a lot of time since I can see the analysis as quickly as possible in the dashboard, resulting in significant time and money saved.
Senior data engineer at a financial services firm with 10,001+ employees
It is one of the best tools in the market.
Senior Manager at KPMG
We have seen returns across all three aspects: fewer employees needed, money saved, and time saved with BigID.
Senior Security Consultant at a consultancy with 10,001+ employees
I have seen a return on investment from using BigID, particularly as it is a regulatory and compliance tool that helps avoid potential penalties for non-compliance.
Senior Security Consultant at a consultancy with 10,001+ employees
 

Customer Service

Sentiment score
6.1
Amplitude's customer service is responsive, offering multiple channels, though 24/7 support and technical depth could improve.
Sentiment score
6.9
BigID Next's support is praised for responsiveness, efficiency, and high customer satisfaction, despite occasional delays and time-consuming initial contact.
You can pursue answers whichever way you would prefer through the normal support routes or you can source it from the community that they offer on Slack.
Data Analyst & Data Protection Officer at WeSalute
There could be live chat support for different types of charges or solutions that would be more helpful.
Data Science Engineer at BebopBee, Inc.
The customer support was really good, with the CSM being ready for action almost 24/7.
Growth Marketer at a computer software company with 51-200 employees
BigID has one of the best technical support teams.
Senior Manager at KPMG
I would rate the customer support a six because you cannot directly reach out to L3 or L2 support if there's a major issue.
Senior Security Consultant at a consultancy with 10,001+ employees
developing the custom connectors was relatively easy because of the courses I attended at BigID University and the support given by the BigID engineering team.
Senior Security Consultant at a consultancy with 10,001+ employees
 

Scalability Issues

Sentiment score
7.3
Amplitude excels in scalability, efficiently managing large data and real-time processing, highly rated for handling vast user numbers.
Sentiment score
6.9
BigID Next is scalable with mixed opinions, excelling in large environments but facing data handling and presentation challenges.
Amplitude's scalability is fine; I have millions of active users, tens of millions, with high throughput, and it performs great.
Technical Co-Founder at Crankshaft.ai
It doesn't have any data sampling like Google Analytics, making the data reliable and satisfying.
Growth Marketer at a computer software company with 51-200 employees
Amplitude is very scalable, considering that we do not have to do any manual work ourselves.
Data Analyst & Data Protection Officer at WeSalute
I have added very large data sources to the BigID environment, and it remains stable.
Senior Security Consultant at a consultancy with 10,001+ employees
BigID is scalable, allowing you to purchase as many scanners as you want.
Senior Security Consultant at a consultancy with 10,001+ employees
 

Stability Issues

Sentiment score
8.5
Amplitude is praised for stability, reliability, and performance, efficiently handling large datasets with minimal latency and responsive support.
Sentiment score
7.5
BigID Next is often seen as reliable with some stability concerns but praised for data security and ease of use.
I did not notice any delays or issues with Amplitude's performance and speed when handling large datasets.
Senior Business Analyst at Arcteryx
BigID is generally stable, however, there is a noted issue with bulk tagging that can affect scan results.
Senior Associate - IT Governance and Compliance at Fulcrum Digital Inc
 

Room For Improvement

Amplitude's AI needs better analytics speed, intuitive dashboards, extended data retention, improved support, and enhanced session recording capabilities.
BigID Next needs enhancements in file access, security, automation, UI navigation, deployment, data governance, and support features.
Support could be improved. Sometimes I need to create a ticket and communicate with one of their advisors via email.
Data Science Engineer at BebopBee, Inc.
Longer form time series analysis seems nearly impossible to do on this platform.
Data Analyst & Data Protection Officer at WeSalute
Reconciling clickstream data with Databricks or other AWS systems could help analysts spend less time verifying the accuracy of both sources, which would be really helpful.
Senior Business Analyst at Arcteryx
There is also an issue with incident tagging, where all objects get tagged without an option to untag specific ones, and reverting changes is only possible through MongoDB Central, which can lead to data loss for certain periods.
Senior Associate - IT Governance and Compliance at Fulcrum Digital Inc
I want them to focus on data mapping, assessment, automation workflow, and privacy incident management.
Senior Manager at KPMG
BigID deserves recognition for the data discovery part, which has been wonderful and quite accurate, along with the confidence level process that allows us to fine-tune results for better accuracy from the database.
Assistant Manager - Cyber : Digital Privacy and Trust at Deloitte
 

Setup Cost

Amplitude's pricing can be high for large data, requiring negotiations and posing challenges with new billing models and scalability.
BigID Next offers premium, capacity-based pricing; valued by large enterprises for advanced features, less feasible for smaller businesses.
Pricing is often egregiously high, and the company has changed billing models on us once already.
Data Analyst & Data Protection Officer at WeSalute
We are using a free version and would upgrade to a paid version if it were cheaper.
CEO at a tech vendor with 10,001+ employees
Amplitude's pricing is good and not overpriced; it is fair for the amount of data we are extracting and the analysis we perform.
Senior data engineer at a financial services firm with 10,001+ employees
BigID might be expensive as it involves various paid services, like data retention and graphic rights management.
Senior Associate - IT Governance and Compliance at Fulcrum Digital Inc
The pricing is competitive in the market, however, I need to ask for the right price.
Senior Manager at KPMG
 

Valuable Features

Amplitude offers advanced data analysis, visualization, and integration, enhancing decision-making, user engagement, and understanding of user behavior.
BigID Next offers a user-friendly design, seamless Microsoft integration, and powerful data discovery, classification, and protection capabilities.
Based on Amplitude charts and outcomes, our product team takes decisions, so it has improved decision-making.
Data Science Engineer at BebopBee, Inc.
Amplitude has positively impacted my organization as it allows us to make decisions based on data and iterate faster.
CEO at a tech vendor with 10,001+ employees
Collaboration was a significant part. What improves collaboration is the self-serve functionality, which was a big deal for PMs to have access to just that data and also the base layer of how that data is structured, which connects to clicks that every report refers to.
Senior Business Analyst at Arcteryx
One of the best features of BigID is its strength in data discovery and governance.
Senior Manager at KPMG
BigID simplifies things by integrating both data protection and data privacy in one environment, making it easier for end users.
Senior Security Consultant at a consultancy with 10,001+ employees
The most valuable feature of BigID is its large number of classifiers, which allow us to scan for specific data such as SSN numbers.
Senior Associate - IT Governance and Compliance at Fulcrum Digital Inc
 

Categories and Ranking

Amplitude
Ranking in AI Data Analysis
9th
Average Rating
8.6
Reviews Sentiment
5.5
Number of Reviews
12
Ranking in other categories
Customer Data Analysis (1st), Web Analytics (1st), Mobile Marketing and Advertising (2nd), User Activity Monitoring (5th), AI Customer Experience Personalization (9th)
BigID Next
Ranking in AI Data Analysis
8th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
15
Ranking in other categories
Data Loss Prevention (DLP) (13th), Data Governance (8th), Data Privacy Management Software (1st), Data Security Posture Management (DSPM) (6th), Data Security Platforms (DSP) (1st)
 

Mindshare comparison

As of October 2026, in the AI Data Analysis category, the mindshare of Amplitude is 0.5%, up from 0.1% compared to the previous year. The mindshare of BigID Next is 0.6%, down from 23.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Data Analysis Mindshare Distribution
ProductMindshare (%)
BigID Next0.6%
Amplitude0.5%
Other98.9%
AI Data Analysis
 

Featured Reviews

Saurav Bhattacharjee - PeerSpot reviewer
Senior Business Analyst at Arcteryx
Empowers teams to build visualization-rich reports and make faster decisions using historical user behavior data
I think areas for Amplitude's improvement include data retention. The maximum data I have worked with, the clickstream data on Amplitude, is two years, whereas we rely on Tableau for historical data of at least two years. I am not sure whether it was my organization paying for lower retention or not, but having historical data would take away the reliance on Tableau. Secondly, reconciling clickstream data with Databricks or other AWS systems could help analysts spend less time verifying the accuracy of both sources, which would be really helpful. Lastly, a more focused approach on error logs is necessary. I have found that, at least with Intuit, we used Splunk more for error logs than Amplitude. Although Amplitude had the capability, developers seemed to prefer Splunk, so if that could be improved, it would be good.
Aniruddha Nath - PeerSpot reviewer
Senior Security Consultant at a consultancy with 10,001+ employees
Data discovery has transformed compliance workflows and automation now speeds up requests and remediation
The best feature that BigID offers is data discovery and classification, which is the most powerful engine. It allows connecting to many different data sources, ranging from cloud to on-premises to structured to unstructured data. If there is no connector available, you can build your own classifiers as well. Regarding the custom classifier option, you can build custom classifiers using regular expressions, and I have done that if you know how to create regular expressions. Custom connectors are something you create to connect to a database where the connector is not available. BigID has positively impacted my organization as it's a very powerful tool, especially with the increasing regulatory compliances for different countries such as GDPR, CCPA, and India's recent DPDPA act. Having these tools in place greatly helps organizations avoid any penal charges for not being compliant with the regulatory compliances. For example, regarding compliance or reduced risks for my clients, the DSAR process I was talking about allows organizations to respond quickly to user data deletion requests under GDPR law, which traditionally has a 30-day or 60-day timeline. In larger organizations, when the number of requests is high, it becomes tedious. However, using DSAR automation with BigID, it's almost instantaneous; instead of 30 days, you can respond in just one day to what users have requested.
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Top Industries

By visitors reading reviews
Comms Service Provider
12%
Construction Company
11%
Computer Software Company
10%
Outsourcing Company
8%
Financial Services Firm
17%
Manufacturing Company
11%
Insurance Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Large Enterprise9
By reviewers
Company SizeCount
Small Business5
Large Enterprise11
 

Questions from the Community

What needs improvement with Amplitude?
Amplitude and all SaaS software nowadays need to improve their AI feature to keep up with competitors, and my experience with the demo showed it looks cool but needs enhancement.
What is your primary use case for Amplitude?
As a growth marketer, product analytics tools like Amplitude are a powerful weapon for marketers, allowing us to see all user funnels from acquisition to churn and retention. It was really easy to ...
What advice do you have for others considering Amplitude?
There are currently really good product analytics tools, and some are free, but if you want to analyze and see really proper data, especially as a CEO wanting to encounter the truth of your own dat...
What needs improvement with BigID?
One improvement I would suggest is addressing the intermittent failures of BigID scans, as there are times when some errors occur. I think the BigID team is aware of this and works on resolving iss...
What is your primary use case for BigID?
BigID's main use case is connecting to various data sources to perform the data discovery process, classify the data within those systems, and identify sensitive information across various structur...
What advice do you have for others considering BigID?
I have covered information regarding data scanning, data classification, and the DSAR module, as these are the parts I have worked on, apart from developing custom connectors for a few data sources...
 

Comparisons

 

Also Known As

ClearBrain
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Overview

 

Sample Customers

Nokia, Yik Yak, QuizUp, CrunchBase, Rhapsody, PlanGrid, Acquia, Patreon, SeatGeek, Etermax
Home Depot, Grant Thornton LLP, Cimpress, Fidelity Investments
Find out what your peers are saying about Amplitude vs. BigID Next and other solutions. Updated: September 2026.
916,956 professionals have used our research since 2012.