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Anaplan vs Software AG ARIS Process Mining comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.8
Anaplan users save on costs, improve efficiency, and see increased sales and ROI, especially within the first year.
Sentiment score
6.7
Users report mixed ROI from Software AG ARIS, with some experiencing high returns due to effective mining and simulation features.
The mining feature allows you to identify the bottlenecks easily, and the simulation feature integrates the ROI.
Consultant 2 at Protiviti
 

Customer Service

Sentiment score
5.2
Anaplan's customer service is responsive and helpful, though complex issues may take longer, and lacks a support portal.
Sentiment score
8.4
Software AG ARIS Process Mining is renowned for efficient customer service, quick technical support, and reliable, responsive assistance.
The technical support from Anaplan is amazing, with a dedicated team to assist in case of any issues.
Lead Analyst at a manufacturing company with 10,001+ employees
We are getting the kind of support that we need from Anaplan.
Anaplan Solution Architect at a media company with 10,001+ employees
In terms of technical support, I would rate Anaplan a two out of ten, as they are poor.
Director - Finance Systems at QualiTest Group
Technical support for Software AG ARIS Process Mining is good.
Consultant 2 at Protiviti
 

Scalability Issues

Sentiment score
6.6
Anaplan offers scalable solutions for large enterprises, enhancing connectivity and integration despite rising costs with larger implementations.
Sentiment score
7.5
Software AG ARIS Process Mining is scalable and user-friendly, beneficial for specific use cases like simulation and optimization.
Anaplan had issues before, but the new Polaris engine solves them.
Lead Analyst at a manufacturing company with 10,001+ employees
For scalability, Software AG ARIS Process Mining is fine; not perfect, but it's scalable.
Consultant 2 at Protiviti
 

Stability Issues

Sentiment score
7.7
Anaplan is praised for stability, reliable performance, minimal maintenance, improved integration, and consistently high uptime ratings of nine out of ten.
Sentiment score
7.6
Users find Software AG ARIS stable, with cloud versions experiencing occasional slowness and downtimes, rating stability 7-8 out of 10.
Anaplan is performing very well with new features.
Director - Finance Systems at QualiTest Group
It happens sometimes that the server is down, and if the server is not working, you cannot work.
Consultant 2 at Protiviti
 

Room For Improvement

Users desire enhanced Anaplan features including better automation, visualization, customization, pricing, performance, and machine learning capabilities to boost adoption.
Software AG ARIS Process Mining excels in modeling but needs improvements in AI integration, user-friendliness, and cloud performance.
If any kind of history can be captured on the front-end UX page, that would be really appreciated and helpful.
Anaplan Solution Architect at a media company with 10,001+ employees
Anaplan cannot perform some tasks handled by Planning Analytics due to their different foundations, Anaplan on Hyperblock technology and TM1 on OLAP.
IBM Planning Analytics SME and Developer at a insurance company with 10,001+ employees
One improvement that could be added to Anaplan is to stabilize the models when data complexity increases, allowing us to manage our time and space well.
Anaplan Model Builder at Xenlytics
Sometimes I feel there are one or two features that IBM lacks or Signavio lacks, or other tools lack, but clients say that Software AG ARIS Process Mining has everything.
Consultant 2 at Protiviti
 

Setup Cost

Anaplan offers premium pricing from $30,000 annually, with costs based on user, storage, tier, and additional features.
ARIS Process Mining's pricing is generally seen as fair, though some users find renewal negotiations necessary over time.
Currently, Anaplan is more expensive compared to other tools.
Product Support Engineer at JSW
The pricing is slightly on the premium side, but I do not have detailed knowledge about the exact licensing structure.
Lead Analyst at a manufacturing company with 10,001+ employees
 

Valuable Features

Anaplan offers user-friendly, cloud-based, real-time planning and integration with strong automation, reporting, and scalability for diverse industries.
Software AG ARIS Process Mining offers comprehensive process analysis, user-friendly interface, and powerful features for enhanced collaboration and discovery.
Anaplan's connected planning feature is its most valuable aspect, allowing for seamless financial planning, HR planning, and updates.
Lead Analyst at a manufacturing company with 10,001+ employees
The integration is very seamless compared to any other tools in the market, making Anaplan quite easy to integrate with different tools.
Anaplan Model Builder at Xenlytics
I like about Anaplan the simplicity and the way it makes reporting easier and planning is broken down well.
Associate Manager, Accounting at BIC
The collaborative features of Software AG ARIS Process Mining help with cross-department synergy because users don't need to download files and send them over email, waiting for replies to accommodate changes.
Consultant 2 at Protiviti
 

Categories and Ranking

Anaplan
Ranking in Business Performance Management
1st
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
36
Ranking in other categories
Production Planning (2nd), Predictive Analytics (3rd)
Software AG ARIS Process Mi...
Ranking in Business Performance Management
15th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
Process Mining (8th)
 

Mindshare comparison

As of June 2026, in the Business Performance Management category, the mindshare of Anaplan is 6.5%, down from 14.4% compared to the previous year. The mindshare of Software AG ARIS Process Mining is 2.3%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Performance Management Mindshare Distribution
ProductMindshare (%)
Anaplan6.5%
Software AG ARIS Process Mining2.3%
Other91.2%
Business Performance Management
 

Featured Reviews

Segun Oladele - PeerSpot reviewer
Associate Manager, Accounting at BIC
Reporting and forecasting have become more automated through intuitive data organization and flexible number calendarization
I do not have any improvements from my own end at this time.There are some specific features or functionality that I would like to see included in Anaplan in the future. From what we have been using, I do not think there is any specific one because we import and export numbers. Importing and exporting with CSV files is already available in Anaplan. I do not have any special requests from Anaplan. I still decided to give Anaplan an eight because I have not seen a specific dashboard on Anaplan. Anaplan could have a dashboard where you can see the flow of your numbers displayed on pictorials rather than just saying this is the number. Simple dashboards should be implemented.
Nupur Wadhwa - PeerSpot reviewer
Consultant 2 at Protiviti
Features build trust despite occasional server challenges
I tried using the cloud version of Software AG ARIS Process Mining multiple times, and when I connect to the client server and log in to their Software AG ARIS Process Mining, it becomes too slow. I'm not sure if it's a server issue or a Software AG ARIS Process Mining issue. The cloud version becomes quite slow when connecting through tools such as Citrix, which is not the case with IBM. Sometimes I feel there are one or two features that IBM lacks or Signavio lacks, or other tools lack, but clients say that Software AG ARIS Process Mining has everything.
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
10%
Computer Software Company
8%
Retailer
6%
Outsourcing Company
11%
Construction Company
10%
Energy/Utilities Company
10%
Financial Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise5
Large Enterprise18
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise4
 

Questions from the Community

What are your main use cases for Anaplan?
Anaplan is an industry-leading cloud-based corporate performance management (CPM) platform that combines business planning and analytics in a single solution. It is designed to assist organizations...
Is Board better than Anaplan as a Business Intelligence (BI) solution?
We've had several FP&A departments include Anaplan in their analytics discussions, and while BI information IS generated, the focus is generally on compiling input from various sources and simu...
Is Anaplan better than SAP ERP?
There are different aspects of both Anaplan and SAP ERP that I like and dislike. Anaplan improves forecast accuracy and drives up the quality of analytics. Rather than spending all of their time co...
What is your primary use case for Software AG ARIS Process Mining?
I am using Software AG ARIS Process Mining. I've been working with Software AG ARIS Process Mining for almost three years, but specifically in mining, I would say for the last six to seven months, ...
What advice do you have for others considering Software AG ARIS Process Mining?
I work with process mining for Software AG ARIS Process Mining, though not extensively, but I know the features that it has. I've tried importing Visio flowcharts into both IBM and Software AG ARIS...
What needs improvement with Software AG ARIS Process Mining?
I tried using the cloud version of Software AG ARIS Process Mining multiple times, and when I connect to the client server and log in to their Software AG ARIS Process Mining, it becomes too slow. ...
 

Also Known As

No data available
ARIS Process Performance Manager
 

Overview

 

Sample Customers

HP, ForeScout, DocuSign, EAT, Pandora, Aviva, Intel Security, Zalora
AliCorp, Dubai Municipality, Encevo, PSA Groupe - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as being named a market leader for Process Mining with more than 30 years of experience in the business process management market, serving users worldwide, from 1 user companies to the Fortune 500.
Find out what your peers are saying about Anaplan vs. Software AG ARIS Process Mining and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.