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Appian vs OpenText 360 for SharePoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
Appian boosts profits and digital transformation, reducing costs by 85%; organizations report high adoption and variable ROI satisfaction.
Sentiment score
8.1
OpenText 360 for SharePoint provided strong ROI through efficient document management and durable on-premises performance with 100% ROI achievement.
It eliminates the challenges associated with handling files on local servers and allows efficient document management.
 

Customer Service

Sentiment score
7.4
Appian support is efficient and well-rated, but complex issues may face delays, while resources and community are valuable.
Sentiment score
6.8
OpenText 360 for SharePoint provides 24/7 highly-rated support, although resolution times vary with complexity and component differences.
Their customer service is responsive, and the team is very prompt for support.
Appian has a community where I can put my questions.
I have not directly contacted vendor support but use forums for any queries or issues while utilizing OpenText 360 for SharePoint.
 

Scalability Issues

Sentiment score
7.4
Appian is scalable for medium to large entities but can face challenges with complex processes, data volumes, and costs.
Sentiment score
7.4
OpenText 360 for SharePoint is scalable for many users, though integration complexity sometimes limits its perceived scalability.
Initially, without much coding, I can easily handle five thousand records.
 

Stability Issues

Sentiment score
7.9
Appian is praised for high stability and uptime, with minimal issues when following best development practices and architecture.
Sentiment score
7.2
Users praise OpenText 360 for SharePoint's stability and enhancements but note integration issues and room for feature improvement.
It depends on how it has been designed and how it has been configured.
 

Room For Improvement

Appian users want better UI customization, integration, scalability, flexibility, cost-efficiency, support, collaboration, and enhanced case management features.
OpenText 360 for SharePoint needs improved UI, Office 365 integration, simpler licensing, better support, and enhanced performance features.
If there is a very complex process that includes a lot of data transitioning and memory-centric processes, it consumes a lot of memory.
Integration with a feature like Planner could assist in assigning tasks to specific individuals for follow-up.
The GUI should be improved for better user experience.
 

Setup Cost

Appian pricing is moderate to high, with cost-effectiveness in cloud solutions and flexibility in its regional licensing model.
OpenText 360 for SharePoint is costly, with complex licensing, and receives moderate pricing satisfaction from users.
On the pricier side, both Appian and Pega are enterprise-level solutions, placing them on the slightly higher side.
Pricing is very affordable as it is part of the Office 365 suite, costing around five dollars per user.
In terms of pricing, OpenText 360 for SharePoint is more expensive than Microsoft.
 

Valuable Features

Appian's low-code platform accelerates app development with user-friendly tools, automation, and integration, enhancing productivity and efficiency.
OpenText 360 for SharePoint enhances collaboration, customization, and security with flexible integration, automation, and multi-device accessibility.
I can create tables, perform database-related activities, and create multiple tables.
It is easy for me to define the process and create configurable workflows.
OpenText 360 for SharePoint significantly saves time for users by streamlining the tasks of handling, searching, and maintaining documents compared to traditional file servers.
It offers automation capabilities with Power Automate, enabling automation of invoicing with API support from SAP.
 

Categories and Ranking

Appian
Ranking in Business Process Management (BPM)
7th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
61
Ranking in other categories
Process Automation (6th), Rapid Application Development Software (5th), Low-Code Development Platforms (4th), Process Mining (6th)
OpenText 360 for SharePoint
Ranking in Business Process Management (BPM)
27th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Business Process Management (BPM) category, the mindshare of Appian is 6.1%, down from 6.4% compared to the previous year. The mindshare of OpenText 360 for SharePoint is 0.3%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Q&A Highlights

it_user128490 - PeerSpot reviewer
Aug 15, 2017
 

Featured Reviews

Srimanta Pandit - PeerSpot reviewer
Flexible, improves operational efficiency, and reduces the time taken to complete processes
The solution’s turnaround time for development is better compared to other tools. The solution enables fast development. The traceability of the processor is good. There is much more governance and regulations on the processers. The tool reduces the time of the processes by 30% to 40%. The solution’s low-code aspect has greatly impacted the development and deployment speed. One of the major reasons we are using the product is that we can reuse the modules. The developers can reuse all the modules. It enables us to make subsequent developments in less time. The prebuilt modules can be deployed within two to three weeks. The tool is very flexible. Compared to other platforms, the Appian product team was agile in quickly customizing things for us.
Ravi Krishnan S - PeerSpot reviewer
Has a strong and easy integration with Teams but the workflows could be more intuitive
OpenText 360 for SharePoint helps us with work and document management. We have all the functions and files of private equity firms stored according to particular investment portfolios. It handles all the document workflows and logging activities The product has a strong and easy integration with…
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Answers from the Community

it_user128490 - PeerSpot reviewer
Aug 15, 2017
Aug 15, 2017
We have been using ELMA BPM (http://www.elma-bpm.com/), and it also does not require programming to model and execute processes. Yes, for complicated custom features you will need additional scripts but that isn't generally a problem. Plus, there are KPI management options as well as CRM and ECM modules included, all working well with processes. Project Management is available too although I w...
2 out of 9 answers
it_user109617 - PeerSpot reviewer
Jul 29, 2014
Hi, I'm sorry but I don't have any experience with Apian, Open Text and Oracle BPM Solutions. Only with Bizagi! I hope You will get better answers
it_user128490 - PeerSpot reviewer
Jul 29, 2014
Thanks Kurt. I have never heard Bizagi. I would appreciate of you can put your Bizagi experience in your response. Maybe that may turn out to be better proposition for us... Many Thanks Pratyush
 

Top Industries

By visitors reading reviews
Educational Organization
30%
Financial Services Firm
16%
Computer Software Company
10%
Government
5%
Financial Services Firm
22%
Government
13%
Legal Firm
10%
Energy/Utilities Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...
Is Appian a suitable solution for beginners who have no additional preparation?
Appian is actually pretty big on educating its users, including with courses that reward you with certifications. There is a whole section on their company’s website where you can check out the edu...
Is it easy to set up Appian or did you have to resort to professional help?
We had some issues when we were setting up Appian. It was quite surprising, since this is a low-code tool which, in its essence, means it is meant for business users and inexperienced beginners. So...
What do you like most about OpenText 360 for SharePoint?
We concentrate on the legal industry, such as legal libraries. It's the most structured solution we have used and implemented for five years.
What is your experience regarding pricing and costs for OpenText 360 for SharePoint?
In terms of pricing, OpenText 360 for SharePoint is more expensive than Microsoft. On a scale of one to ten, I rate its price as six.
What needs improvement with OpenText 360 for SharePoint?
In the future, I would like to see new features in SharePoint for improved project tracking processes. Specifically, integration with a feature like Planner could assist in assigning tasks to speci...
 

Comparisons

No data available
 

Also Known As

Appian BPM, Appian AnyWhere, Appian Enterprise BPMS
Process 360, Global 360, OpenText Process 360
 

Overview

 

Sample Customers

Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee
iTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)
Find out what your peers are saying about Appian vs. OpenText 360 for SharePoint and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.