OpenText 360 for SharePoint and Appian compete in enterprise content management and business process management. Appian has the upper hand in functionality, with users investing in its robust features.
Features: OpenText 360 for SharePoint enhances SharePoint with document management, Microsoft Office integration, and collaboration tools. Appian provides advanced process automation, intuitive application development, and scalability.
Room for Improvement: OpenText 360 for SharePoint could enhance its process automation and scalability features. Its user interface might benefit from modernization and an enriched feature set. Appian could improve initial setup ease, lower its learning curve for new users, and offer more competitive pricing.
Ease of Deployment and Customer Service: OpenText 360 for SharePoint integrates seamlessly with SharePoint, with manageable deployment and positive customer service. Appian offers a flexible cloud-centric model with reliable support, though it requires a learning curve.
Pricing and ROI: OpenText 360 for SharePoint has a lower setup cost and aligns well with existing infrastructures, ensuring solid ROI. Appian involves a higher setup cost but offers substantial ROI through extensive process management capabilities.
It eliminates the challenges associated with handling files on local servers and allows efficient document management.
Their customer service is responsive, and the team is very prompt for support.
Appian has a community where I can put my questions.
I have not directly contacted vendor support but use forums for any queries or issues while utilizing OpenText 360 for SharePoint.
Initially, without much coding, I can easily handle five thousand records.
It depends on how it has been designed and how it has been configured.
If there is a very complex process that includes a lot of data transitioning and memory-centric processes, it consumes a lot of memory.
Integration with a feature like Planner could assist in assigning tasks to specific individuals for follow-up.
The GUI should be improved for better user experience.
On the pricier side, both Appian and Pega are enterprise-level solutions, placing them on the slightly higher side.
Pricing is very affordable as it is part of the Office 365 suite, costing around five dollars per user.
In terms of pricing, OpenText 360 for SharePoint is more expensive than Microsoft.
I can create tables, perform database-related activities, and create multiple tables.
It is easy for me to define the process and create configurable workflows.
OpenText 360 for SharePoint significantly saves time for users by streamlining the tasks of handling, searching, and maintaining documents compared to traditional file servers.
It offers automation capabilities with Power Automate, enabling automation of invoicing with API support from SAP.
Appian is a unified low-code platform and solution used by businesses to build enterprise applications and workflows. This product adapts to the needs of clients and the technologies they are already using to combine their data in a single workflow and maximize resources. The platform has four main components through which it transforms the work process for companies of various sizes. They are:
Appian is utilized across a diverse set of industries, including automotive and manufacturing, energy and utilities, education, financial services, telecom and media, transportation, retail, insurance, healthcare, and life sciences. The most frequent use cases of Appian are customer journey, governance, risk and compliance, operational efficiency, supply chain, distributed order management, and environmental, social, and governance (ESG) management.
Appian Features
Appian has various features that allow users to create solutions for their businesses. These features can be separated into a few groups according to function, including automation, low-code application development, and integrations and data. Some of the most frequently used features of Appian include:
Appian Benefits
The benefits of using Appian include:
Reviews from Real Users
A practice leader - digital process automation at a computer software company values Appian highly because the product is easy to develop, low-code, and has a good user interface.
Alan G., an advisory board member at Codecon VR, Appian offers a clear application life cycle, easy to learn documentation, and comes with a fundamentals course.
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