AppSheet vs Salesforce Platform comparison

Google and Salesforce are both solutions in the No-Code Development Platforms category. Google is ranked #4 with an average rating of 9.3, while Salesforce is ranked #2 with an average rating of 8.1. Additionally, 100% of Google users are willing to recommend the solution, compared to 89% of Salesforce users who would recommend it.

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Executive SummaryUpdated on Mar 4, 2025

Salesforce Platform and AppSheet are competitors in the SaaS and PaaS sector, each offering unique capabilities. While Salesforce is better for enterprise-level complexities due to its rich feature set, AppSheet appeals to smaller teams through its simplicity and low-code environment.

Features: Salesforce Platform provides efficient lead management, advanced marketing automation, and robust forecasting, with substantial customization options. AppSheet focuses on ease of use with a no-code development platform that integrates with Google Workspace, allowing efficient data management using tools like Google Sheets and Excel, making it suitable for quick deployments.

Room for Improvement: Salesforce Platform's pricing model is a challenge for smaller companies, and its reporting could be simplified. Additionally, better integration with platforms like Tableau and Slack is needed. AppSheet can expand its global reach with improved language support and more integrations with non-Google systems like SAP. Its pricing could be more competitive to attract a wider user base.

Ease of Deployment and Customer Service: Salesforce offers flexibility with deployments across Public, Private, and Hybrid Clouds but often requires specialized resources for optimal setup. Its customer service is generally positive but varies in response time. AppSheet, primarily using the Public Cloud, enables a simpler and faster deployment, but its support receives mixed reviews, with many users relying on community-based assistance.

Pricing and ROI: Salesforce is a premium solution suitable for large enterprises, providing extensive features that can deliver significant ROI through increased efficiency and sales but can be cost-prohibitive for smaller businesses. AppSheet offers competitive pricing, especially for Google Workspace users, providing a cost-effective solution with a quicker ROI, though broader use could increase costs.

To learn more, read our detailed AppSheet vs. Salesforce Platform Report (Updated: June 2026).

Buyer's Guide

AppSheet vs. Salesforce Platform

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Featured Reviews

Venkat Sivaprakash

Management Consultant at Accenture

Has significantly improved document-driven workflows and reduced processing time across finance and HR functions

Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

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Varun Kumar Gupta

Senior Manager Information Technology Program Manager at Microtek International

Centralized task tracking has transformed team collaboration and has saved significant time

The features or capabilities of AppSheet that I have found the most valuable include Freeze Panes, which is one of the most valuable features, and Dropdown, which is another valuable feature. Freeze Panes is extremely important because it freezes the first top row of the sheet. When I'm scrolling the sheet and going down, I can see the first row on the screen full time while scrolling to my data. This is a very beautiful feature of Google Sheets. Additionally, the dropdown feature allows me to write yes, no, and not applicable against a particular line item without typing every time by creating a dropdown. I write it once with yes, no, not applicable, and then I select that option. The real-time updates in AppSheet improve collaboration in my team because 40 people in the same department operate on a single Google Sheet. They all update their tasks, their projects, and everything on that same sheet, which is a massive leap in technology. Otherwise, I would be mailing a single Excel sheet to 40 people and getting everybody's input from them all manually, which would be extremely time-consuming. It's a massive technology jump when it comes to collaboration.

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Sharmila-K

Cloud Transformations and Infrastructure Delivery Manager at a university with 10,001+ employees

Integration processes improve but scripting requires effort

The updates, pricing part, and upgrades to the products are some of the most valuable features with the Salesforce Platform.With the Salesforce Platform, I have minimal experience of approximately one and a half years. I get minimal exposure, once every three or two months, especially during holidays. The Salesforce Platform is connected to the cloud, which is beneficial. When it is integrated with different tools such as Microsoft BI Analytics, it helps us analyze much better. Currently, the integration itself is tricky as we have to use extensive scripting. It should be more of a plug-in and use solution. That is the only issue I see, but otherwise, I appreciate it.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Since it is AI-powered, it automates our work; initially, we had many manual interventions, but now with the AI-powered capabilities, we are saving time and our productivity has increased."

"I like all of the product features, but I mostly like to work with IQ Bots because they have cognitive automation capabilities."

"This product makes my life easier."

"It is a good tool and one of the market leaders."

"Automation Anywhere offers the capability of integrating the DLL files with meta bot and hence the developer can use DLL files to connect to applications likes outlook, SAP, etc"

"There has been a great return on investment."

"We brought onshore a lot of what we were doing offshore, saving our company close to $20 million."

"The most valuable feature of Automation Anywhere right now is its low-code, no-code framework, which allows us to build a lot of templates that are both repeatable and reusable over time."

More Automation Anywhere pros

"The solution allows for many great features, including easy column formatting that automatically applies the correct formats for phone numbers and dates, helpful data linking, robust email integration, very good security, and it is a very good no-code development platform."

"The solution is pretty simple to implement."

"A feature I found most valuable in AppSheet is its intuitive UI/UX design, as that makes the platform very easy for customers to use. The solution also has a drag and drop feature that's quite good. I also found AppSheet integration with the cloud platform to be quite good."

"The real-time updates in AppSheet improve collaboration in my team because 40 people in the same department operate on a single Google Sheet, and they all update their tasks, their projects, and everything on that same sheet, which is a massive leap in technology."

"The tool's integration capabilities enhance our existing workflows and as far as the workflows are concerned, I think it is pretty seamless, intuitive, and interactive."

"The solution has been very user friendly, easy to use, and we are able to use many applications like Excel or Google sheets."

"I chose this solution because it was cheaper than other competitors, more flexible and safe."

"AppSheet is easy to set up and easy to use."

More AppSheet pros

"The solution is easy to use."

"Stability is more than adequate."

"The most valuable features of the Salesforce Platform are the ability to manage customers' data, many report filtering options, and consolidation."

"The standard sales and marketing tools that Salesforce provides on the platform are the most valuable."

"When compared to Siebel, the Salesforce Platform is easier to use."

"Salesforce is the best one out there."

"he solution has improved over the years and the inputting of opportunity information is done a lot better and the GUI is good. The ability to customize dashboards and other elements was useful, we were able to move things around, for example, the forecasts. Most of the cells and input places were set, but we can customize the view and what we were looking at, such as on a daily, or weekly basis."

"Scalability-wise, I rate the solution a ten out of ten...I rate Salesforce Platform's technical support a ten out of ten."

More Salesforce Platform pros

Cons

"There are a few features that we would love to have: running on the cloud, running on Linux, out of the box integration availability with larger ecosystems like Salesforce, Workday, or Microsoft."

"The A2019 in early releases had been quite unstable to our experience."

"Debugging can be particularly tricky; identifying the exact reasons for bot failures can be time-consuming."

"We have encountered some issues in the actions like Terminal Emulator-> Send Key -> Page Down/Up not working."

"Automation Anywhere is expensive. They should consider lowering the price to make Automation Anywhere more affordable to SMEs, which comprise a huge segment."

"We also got a tool from Automation Anywhere that was supposed to fix or patch a problem, but it didn't work. It was a horrible, pathetic product that they brought out when it wasn't ready."

"It is not able to use OCR effectively and has limited usability."

"It is not always predictable 100% of the time. While it has improved with each version, some unexplained issues still exist."

More Automation Anywhere cons

"They could improve by providing more language support other than English especially the languages that written from right to left such as Arabic , integrate better with other databases, and provide a better UX."

"In terms of areas for improvement in AppSheet, I do many things with it, and I'm happy with its data features. The solution has good data features, and though some basic functions may not be there, AppSheet is good enough for me at the moment. I can use it in my business. I like it, and I'm still happy with it because I'm not using it intensively. I just use AppSheet for simple tasks rather than complex ones, though the solution has many use cases. In its next release, what could make the solution better would be more partners for integration, for example, integration with SAP, particularly plugins or APIs with more partners that it could integrate with. There should be an out-of-the-box feature built for integration with more partners."

"No improvements are required as AppSheet is quite efficient."

"AppSheet should continue to make the tool's features easy to use, such as the ability to add additional notes or notifications."

"There are now a lot of low-code or no-code applications available on the web. AppSheet is working on that path."

"They only give a single sign-on at a very high cost. The pricing is too high and the overall solution is far too expensive."

"Stability is the leading risk. We can't ensure that the solution will last since, if Google decides something, it's finished."

"If I need more than that figure, then I'm not sure how scalable AppSheet is."

More AppSheet cons

"I have found it takes an exceedingly long time to put opportunities or clients in the system."

"The initial setup is rather complex."

"Better flexibility in editing emails created from templates would be great, and being able to add hyperlinks in emails for scheduling meetings would allow us to automate more."

"The integration of Salesforce with other solutions could be improved."

"It could have a lot more customization options in terms of fonts and reports. There should be an even lighter version with just two or three fields. It could be a bit more light if the field guys want to use it on a mobile phone on the road. For deploying it for CRM, maybe we can have our customer database, project funnels, and projects to help us in managing our supply chain business."

"Instead of creating our own template, if we had some nice templates that we could pick up - if there were some Microsoft Word templates or Microsoft Excel templates in a repository in Salesforce, that would be great."

"UI needs to be more intuitive and user friendly."

"The biggest challenge we had was the cost and the licensing, and we ended up getting an ELA, so enterprise licensing agreement."

More Salesforce Platform cons

Pricing and Cost Advice

"Cost is the biggest area in need of improvement for Automation Anywhere. Annually it's $250,000. That's what deterred us right away."

"Pricing is affordable and I would recommend beginning with the Starter Package."

"AA comes at a more affordable price than the other tools."

"The cloud-based version comes at an increased cost, although our clients are happy with the new features and have not complained about the pricing."

"The licensing cost could be improved. It costs a lot. At the very least, the developer licenses and the control panels should be made free to enterprises, and the production environment licensed."

"I find the license pricing to be competitive and reflective of the pricing models throughout the RPA space, and I believe there is a lot of value in continuing to maintain the free community edition platform."

"Our annual licensing costs are about $500,000."

"Automation Anywhere has an advantage in terms of licensing. It is more cost-efficient compared to all other RPA platforms. It is a recommended solution when clients need a cost-efficient automation tool to perform unattended automation."

More Automation Anywhere pricing and cost advice

"I chose this solution because it was cheaper than other competitors."

"The tool is available at a low price."

"There is a license required to use this solution and it costs approximately $10 per user a month. I am paying $300 a month for 30 licenses."

"In terms of how much AppSheet costs, I'm currently on the free tier, but if I need to add more users to it in the future, I will go with the paid version."

"It is very expensive. Its licensing is on a monthly basis."

"Pricing and license differ and depend on how much license you are purchasing from them."

"Pricing for the Salesforce Platform is too expensive."

"Costly, but it is the top product in SaaS/PaaS. Pricing is more for large to enterprise level companies."

"It is expensive."

"The licensing is on the expensive side, but most clients engage in negotiations to reach a more favorable agreement. For stand-alone or medium-sized clients, it can be relatively costly."

"The cost is reasonable for the corporations I work for. I would say an average would be around $100 per month per user."

"Salesforce charges double the rates, or almost three times, compared to its competitors. Our company does incur additional charges for maintenance and support."

More Salesforce Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

17%

Manufacturing Company

12%

Construction Company

11%

Computer Software Company

Comms Service Provider

12%

Outsourcing Company

12%

Computer Software Company

11%

Financial Services Firm

11%

Financial Services Firm

12%

Manufacturing Company

Construction Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	154
Midsize Enterprise	82
Large Enterprise	536

By reviewers
Company Size	Count
Small Business	6
Large Enterprise	4

By reviewers
Company Size	Count
Small Business	40
Midsize Enterprise	25
Large Enterprise	44

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

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How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

See all answers

What is your experience regarding pricing and costs for AppSheet?

The pricing and licensing of AppSheet are quite competitive. Even the Google One membership or its plans are quite ch...

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What needs improvement with AppSheet?

What I think could be improved or enhanced in AppSheet includes the timeline feature, as that is something which is a...

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What is your primary use case for AppSheet?

My usual use cases for AppSheet involve tracking our IT projects and tasks. All the projects of our IT department and...

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How would you choose between Microsoft PowerApps and Salesforce Platform?

I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work be...

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How does Salesforce Platform compare with Azure?

Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of...

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Do you build applications using low-code or pro-code builders on Salesforce Platform?

At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we d...

See all answers

Comparisons

UiPath Platform vs Automation Anywhere

Compared 13% of the time

Microsoft Power Automate vs Automation Anywhere

Compared 11% of the time

Blue Prism vs Automation Anywhere

Compared 7% of the time

WorkFusion vs Automation Anywhere

Compared 2% of the time

AutomationEdge vs Automation Anywhere

Compared 2% of the time

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Lovable vs AppSheet

Compared 14% of the time

AuraQuantic vs AppSheet

Compared 12% of the time

DronaHQ vs AppSheet

Compared 12% of the time

ServiceNow vs AppSheet

Compared 9% of the time

Glide vs AppSheet

Compared 6% of the time

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Amazon AWS vs Salesforce Platform

Compared 8% of the time

Microsoft Azure vs Salesforce Platform

Compared 7% of the time

Oracle Application Express (APEX) vs Salesforce Platform

Compared 5% of the time

Microsoft Power Apps vs Salesforce Platform

Compared 4% of the time

ServiceNow vs Salesforce Platform

Compared 4% of the time

More Salesforce Platform Competitors

Product Reports

Buyer's Guide

Automation Anywhere

June 2026

Download Automation Anywhere product report

Buyer's Guide

AppSheet

June 2026

Download AppSheet product report

Buyer's Guide

Salesforce Platform

May 2026

Download Salesforce Platform product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

No data available

Salesforce1, Force.com, Salesforce App Cloud

Interactive Demo

Automation Anywhere

Demo not available

Google

Demo not available

Salesforce

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

AppSheet empowers teams through no-code app development with seamless data integration and real-time synchronization. Its mobile-first approach and intuitive UI enable streamlined workflows, making it an invaluable tool for enhancing operational efficiency across industries.

AppSheet provides a comprehensive no-code platform for app development, allowing teams to integrate data, synchronize in real-time, and enhance collaboration with features like Freeze Panes and Dropdown. It offers an intuitive experience with robust security and role-based access, facilitating efficient workflows. While users appreciate its flexibility, there is room for improvement, particularly in advanced UI customization, handling large datasets, and expanding support for more languages and integrations.

What are the key features of AppSheet?

No-Code Development: Empowers teams to create apps without coding knowledge, streamlining application creation.
Data Integration: Facilitates efficient linking and cloud integration for organized data use across platforms.
Real-Time Synchronization: Offers immediate data updates, enhancing decision-making processes.
Mobile-First Experience: Ensures optimal functionality on mobile devices, essential for field operations.
Role-Based Access: Enables secure collaboration by tailoring app access to team roles.

What benefits can users expect from AppSheet reviews?

Enhanced Efficiency: Reduces manual coordination and boosts operational workflows.
Flexibility: Supports diverse formats, catering to team-specific requirements and industry standards.
Collaborative Improvements: Features like dropdowns enhance teamwork and communication.
Security Assurance: Robust measures offer protection and peace of mind for data-sensitive operations.

Enterprises use AppSheet to transform manual workflows into structured digital applications, ideal for equipment management, financial data handling, and educational process enhancement. IT departments find it invaluable for monitoring and reporting, while other sectors leverage its versatility for mobile app creation, risk assessments, and project management, reducing manual task coordination.

Google

Salesforce Platform offers a flexible, scalable CRM solution with user-friendly customization, robust mobile access, seamless third-party integration, and real-time data visibility, making it ideal for businesses to manage customer relationships and drive marketing efforts efficiently.

Salesforce Platform delivers comprehensive CRM capabilities with a focus on customization and integration with third-party tools. Users benefit from a robust mobile app, global reach, and the ability to handle diverse business requirements through scalable infrastructure. Automated workflows and dashboards enhance productivity, while detailed reporting and analytics support targeted marketing and data-driven decision-making. Despite the strengths, areas for improvement include search capabilities, data storage affordability, and user interface simplification. Users also seek better automation and AI-based features alongside quicker support services and more intuitive documentation.

What are the notable features of Salesforce Platform?

User-friendly interface: Simplified navigation and access to essential tools streamline usage.
Seamless integration: Connects easily with third-party tools for comprehensive workflow management.
Real-time data access: Facilitates timely decision-making with up-to-date information.
Robust mobile app: Enables remote CRM management with a feature-rich mobile experience.
Customization flexibility: Tailors functionalities to meet specific business demands.

What benefits should users look for in Salesforce Platform reviews?

Increased productivity: Automated processes and dashboards streamline operations.
Enhanced scalability: Adapts to growing business needs without compromising performance.
Efficient customer management: Centralizes interaction tracking for improved relationship nurturing.
Comprehensive insights: Detailed analytics and reporting for informed strategic decisions.

In industries like sales, marketing, and project management, Salesforce Platform is a trusted tool for CRM, lead tracking, and process standardization. Its versatile nature makes it valuable for roles focusing on communication management, opportunity tracking, and sales forecasting, delivering tailored insights for enhanced customer interactions.

Salesforce

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Husqvarna, Solvay

ADP

Buyer's Guide

AppSheet vs. Salesforce Platform

June 2026

Free Report: AppSheet vs. Salesforce Platform

Find out what your peers are saying about AppSheet vs. Salesforce Platform and other solutions. Updated: June 2026.

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