AppSheet vs Salesforce Platform comparison

Why PeerSpot?

Google and Salesforce are both solutions in the No-Code Development Platforms category. Google is ranked #4 with an average rating of 9.0, while Salesforce is ranked #5 with an average rating of 8.3. Additionally, 100% of Google users are willing to recommend the solution, compared to 89% of Salesforce users who would recommend it.

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Executive SummaryUpdated on Mar 4, 2025

Salesforce Platform and AppSheet are competitors in the SaaS and PaaS sector, each offering unique capabilities. While Salesforce is better for enterprise-level complexities due to its rich feature set, AppSheet appeals to smaller teams through its simplicity and low-code environment.

Features: Salesforce Platform provides efficient lead management, advanced marketing automation, and robust forecasting, with substantial customization options. AppSheet focuses on ease of use with a no-code development platform that integrates with Google Workspace, allowing efficient data management using tools like Google Sheets and Excel, making it suitable for quick deployments.

Room for Improvement: Salesforce Platform's pricing model is a challenge for smaller companies, and its reporting could be simplified. Additionally, better integration with platforms like Tableau and Slack is needed. AppSheet can expand its global reach with improved language support and more integrations with non-Google systems like SAP. Its pricing could be more competitive to attract a wider user base.

Ease of Deployment and Customer Service: Salesforce offers flexibility with deployments across Public, Private, and Hybrid Clouds but often requires specialized resources for optimal setup. Its customer service is generally positive but varies in response time. AppSheet, primarily using the Public Cloud, enables a simpler and faster deployment, but its support receives mixed reviews, with many users relying on community-based assistance.

Pricing and ROI: Salesforce is a premium solution suitable for large enterprises, providing extensive features that can deliver significant ROI through increased efficiency and sales but can be cost-prohibitive for smaller businesses. AppSheet offers competitive pricing, especially for Google Workspace users, providing a cost-effective solution with a quicker ROI, though broader use could increase costs.

To learn more, read our detailed AppSheet vs. Salesforce Platform Report (Updated: September 2026).

Buyer's Guide

AppSheet vs. Salesforce Platform

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Featured Reviews

Venkat Sivaprakash

Management Consultant at Accenture

Has significantly improved document-driven workflows and reduced processing time across finance and HR functions

Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

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Varun Kumar Gupta

Senior Manager Information Technology Program Manager at Microtek International

Centralized task tracking has transformed team collaboration and has saved significant time

The features or capabilities of AppSheet that I have found the most valuable include Freeze Panes, which is one of the most valuable features, and Dropdown, which is another valuable feature. Freeze Panes is extremely important because it freezes the first top row of the sheet. When I'm scrolling the sheet and going down, I can see the first row on the screen full time while scrolling to my data. This is a very beautiful feature of Google Sheets. Additionally, the dropdown feature allows me to write yes, no, and not applicable against a particular line item without typing every time by creating a dropdown. I write it once with yes, no, not applicable, and then I select that option. The real-time updates in AppSheet improve collaboration in my team because 40 people in the same department operate on a single Google Sheet. They all update their tasks, their projects, and everything on that same sheet, which is a massive leap in technology. Otherwise, I would be mailing a single Excel sheet to 40 people and getting everybody's input from them all manually, which would be extremely time-consuming. It's a massive technology jump when it comes to collaboration.

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Sunny Nair

Solution Architect And Senior Consultant at Keysight Technologies

Automated weekly analytics have improved case tracking and boosted research productivity

In terms of customization and requesting features that need to be enabled, the process is longer than ideal. As a user, I have very limited access rights to Salesforce Platform, which limits my capability. If a user were granted access to consume more features from Salesforce Platform and the system could show exactly who needs to grant that particular access, that would be a very good improvement. If I need to gain access to a specific feature within Salesforce Platform, it should point me to who in my organization manages it. If the system is able to tell me who exactly is managing it, I can get in touch with that particular user to understand whether I can gain access. This particular feature seems to be lacking, not only in Salesforce Platform, but in any CRM application.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Because it reduced the time duration of our processes, our costs went down."

"Automation Anywhere, specifically A2019, has helped us in automating a major chunk of such tasks, thus helped in saving a lot of time, effort, and revenue."

"We can integration with other APIs, which is a good thing. This helps us with our database integration. For example, we have done an SAP integration, which is great, since SAP has a lot of manual work."

"We have automated our critical functions, like supply chain management and purchase orders, and we have staff who have been moved out of the mundane tasks and are now doing value-added activities."

"My company uses AA extensively for internal BPO work as well as we refer and deploy it to the customer as a RPaaS model, helping increase productivity, reduce overall operational costs, and deliver fewer errors while proving to be a reliable workhorse during the COVID situation."

"This solution allows us to more fully automate our clients' specific tools."

"The flexibility of Automation Anywhere's truly universal orchestration in integrating with different systems and models has been great for us because we are new to the mission tools and had our data scattered in Salesforce and Oracle Analytics, yet Automation Anywhere has smooth integration with those apps and about ninety percent of our apps are supported, integrating particularly well with Salesforce where our client data and service requests are managed."

"The solution helps with reducing operational costs, which can be reduced by up to 30% to 40% in savings in terms of operational cost."

More Automation Anywhere pros

"AppSheet is easy to set up and easy to use."

"I have found the way they structure the workflow and the fact that it a progressive application is valuable for me. This allows me to be able to build it once and use it in multiple formats."

"The solution has been very user friendly, easy to use, and we are able to use many applications like Excel or Google sheets."

"The security of the solution is very good."

"I chose this solution because it was cheaper than other competitors, more flexible and safe."

"The solution is quite efficient, elaborate, sophisticated, fast, and easy to use."

"The solution is pretty simple to implement."

"A feature I found most valuable in AppSheet is its intuitive UI/UX design, as that makes the platform very easy for customers to use. The solution also has a drag and drop feature that's quite good. I also found AppSheet integration with the cloud platform to be quite good."

More AppSheet pros

"The solution's stability is fine. There are no issues with Salesforce's stability."

"The most valuable features are quick customization, solid deployment processes, and excellent reliability."

"It is very user-friendly, and intuitive, it will lead you and take you to the next steps."

"Salesforce as a platform gives a lot of freedom to have a customized view."

"The Salesforce Platform is a massive-sized solution; it's a vast digital platform that you can place all your business processes on and you can make the best use of your data and your customer data all in one place."

"Salesforce is great and without any doubt, I would say one should definitely go for Salesforce as it does a lot of sales and marketing in the CRM that would help you if you work on productivity."

"We use Salesforce to keep track of our customers' activity."

"Stability is more than adequate."

More Salesforce Platform pros

Cons

"It needs to have more options for integrating with other tools."

"There is definitely some room for improvement there. It is sort of a hit and miss with their support engineers, you have some really good ones and some that aren't."

"One thing I dislike about Automation Anywhere is that our process is time-consuming. Since the bot is utilized by that machine and if a long-running task is happening, then another bot may not run and the machine is locked."

"Sometimes, I find that Excel automation is not as expected. Excel automation can be enhanced."

"Setup and deployment of this product could be difficult for those without experience. These processes should be made easier."

"We did face some issues last year when there was an upgrade in Automation Anywhere control room, and at that time our web application automations were failing."

"The mobile application can be improved by adding more functions and capabilities because right now, only a few features are enabled for mobile users."

"We tried Citrix six months ago, but the solution that they gave us did not work in our environment."

More Automation Anywhere cons

"They only give a single sign-on at a very high cost. The pricing is too high and the overall solution is far too expensive."

"In terms of areas for improvement in AppSheet, I do many things with it, and I'm happy with its data features. The solution has good data features, and though some basic functions may not be there, AppSheet is good enough for me at the moment. I can use it in my business. I like it, and I'm still happy with it because I'm not using it intensively. I just use AppSheet for simple tasks rather than complex ones, though the solution has many use cases. In its next release, what could make the solution better would be more partners for integration, for example, integration with SAP, particularly plugins or APIs with more partners that it could integrate with. There should be an out-of-the-box feature built for integration with more partners."

"If I need more than that figure, then I'm not sure how scalable AppSheet is."

"What I think could be improved or enhanced in AppSheet includes the timeline feature, as that is something which is a real pain point and not very efficient in Google Sheets."

"They could improve by providing more language support other than English especially the languages that written from right to left such as Arabic , integrate better with other databases, and provide a better UX."

"The solution needs to improve its SQL database capabilities."

"AppSheet should continue to make the tool's features easy to use, such as the ability to add additional notes or notifications."

"Stability is the leading risk. We can't ensure that the solution will last since, if Google decides something, it's finished."

More AppSheet cons

"The interface could be more user-friendly and offer more customization."

"Salesforce's mobile app could be better. Also, it could integrate more seamlessly with Gmail."

"The back end really isn't user-friendly at all."

"The initial setup process was a complex thing to do because four different organizations were working together."

"It may be slow, but that is relative. When compared to Siebel CRM, which was large, clunky, and extremely slow, Salesforce seemed fast to me."

"There is a considerable effort required to load the data, involving processes like XML connections."

"Better flexibility in editing emails created from templates would be great, and being able to add hyperlinks in emails for scheduling meetings would allow us to automate more."

"An expensive solution requiring a lot of configuration."

More Salesforce Platform cons

Pricing and Cost Advice

"The product starts at $10,000 and then it's up to you regarding how much you can consume."

"On average, a bot runner in Automation Anywhere can cost $5,000, while in Microsoft Power Automate, you can get most of the same functionality for $100."

"It's very good in terms of cost and pricing."

"It costs up to $1,200 per license."

"We generally follow the Gain-Sharing Pricing model, which enables the customer to start getting the RPA benefits right from day one of their implementation."

"In terms of monetary savings, we automated a bot in three days that has saved us $30,000 in costs."

"They are already coming out with a community license, which is really good. That's something that I wish to have."

"We have seen a return of investment because it takes less time to market in our current process. I would estimate a times savings between 20 to 30 percent."

More Automation Anywhere pricing and cost advice

"I chose this solution because it was cheaper than other competitors."

"The tool is available at a low price."

"In terms of how much AppSheet costs, I'm currently on the free tier, but if I need to add more users to it in the future, I will go with the paid version."

"There is a license required to use this solution and it costs approximately $10 per user a month. I am paying $300 a month for 30 licenses."

"It is an expensive program."

"It is a fair price for what it's offering, in comparison with other solutions that are available on the market."

"I haven't had to buy Salesforce, however, I have heard it's $1500 a user."

"In general, the price is an area where there is always room for improvement."

"Salesforce charges double the rates, or almost three times, compared to its competitors. Our company does incur additional charges for maintenance and support."

"For the number of people that are using Salesforce Platform in my organization, I feel the price is reasonable."

"It is expensive."

"The solution is a bit expensive."

More Salesforce Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Outsourcing Company

14%

Comms Service Provider

12%

Financial Services Firm

11%

Manufacturing Company

11%

Manufacturing Company

23%

Financial Services Firm

13%

Comms Service Provider

12%

Outsourcing Company

Financial Services Firm

12%

Outsourcing Company

10%

Manufacturing Company

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	162
Midsize Enterprise	86
Large Enterprise	565

By reviewers
Company Size	Count
Small Business	6
Large Enterprise	4

By reviewers
Company Size	Count
Small Business	40
Midsize Enterprise	25
Large Enterprise	44

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

See all answers

How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

See all answers

How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

See all answers

What is your experience regarding pricing and costs for AppSheet?

The pricing and licensing of AppSheet are quite competitive. Even the Google One membership or its plans are quite ch...

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What needs improvement with AppSheet?

What I think could be improved or enhanced in AppSheet includes the timeline feature, as that is something which is a...

See all answers

What is your primary use case for AppSheet?

My usual use cases for AppSheet involve tracking our IT projects and tasks. All the projects of our IT department and...

See all answers

How would you choose between Microsoft PowerApps and Salesforce Platform?

I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work be...

See all answers

How does Salesforce Platform compare with Azure?

Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of...

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Do you build applications using low-code or pro-code builders on Salesforce Platform?

At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we d...

See all answers

Comparisons

UiPath Platform vs Automation Anywhere

Compared 10% of the time

Blue Prism vs Automation Anywhere

Compared 5% of the time

Microsoft Power Automate vs Automation Anywhere

Compared 4% of the time

AutomationEdge vs Automation Anywhere

Compared 3% of the time

Appian vs Automation Anywhere

Compared 2% of the time

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DronaHQ vs AppSheet

Compared 10% of the time

AuraQuantic vs AppSheet

Compared 9% of the time

ServiceNow vs AppSheet

Compared 8% of the time

Lovable vs AppSheet

Compared 7% of the time

Ragic vs AppSheet

Compared 5% of the time

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Amazon AWS vs Salesforce Platform

Compared 6% of the time

Microsoft Azure vs Salesforce Platform

Compared 6% of the time

Oracle Application Express (APEX) vs Salesforce Platform

Compared 5% of the time

ServiceNow vs Salesforce Platform

Compared 3% of the time

Airtable vs Salesforce Platform

Compared 3% of the time

More Salesforce Platform Competitors

Product Reports

Buyer's Guide

Automation Anywhere

October 2026

Download Automation Anywhere product report

Buyer's Guide

AppSheet

October 2026

Download AppSheet product report

Buyer's Guide

Salesforce Platform

October 2026

Download Salesforce Platform product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

No data available

Salesforce1, Force.com, Salesforce App Cloud

Interactive Demo

Automation Anywhere

Demo not available

Google

Demo not available

Salesforce

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

AppSheet empowers teams through no-code app development with seamless data integration and real-time synchronization. Its mobile-first approach and intuitive UI enable streamlined workflows, making it an invaluable tool for enhancing operational efficiency across industries.

AppSheet provides a comprehensive no-code platform for app development, allowing teams to integrate data, synchronize in real-time, and enhance collaboration with features like Freeze Panes and Dropdown. It offers an intuitive experience with robust security and role-based access, facilitating efficient workflows. While users appreciate its flexibility, there is room for improvement, particularly in advanced UI customization, handling large datasets, and expanding support for more languages and integrations.

What are the key features of AppSheet?

No-Code Development: Empowers teams to create apps without coding knowledge, streamlining application creation.
Data Integration: Facilitates efficient linking and cloud integration for organized data use across platforms.
Real-Time Synchronization: Offers immediate data updates, enhancing decision-making processes.
Mobile-First Experience: Ensures optimal functionality on mobile devices, essential for field operations.
Role-Based Access: Enables secure collaboration by tailoring app access to team roles.

What benefits can users expect from AppSheet reviews?

Enhanced Efficiency: Reduces manual coordination and boosts operational workflows.
Flexibility: Supports diverse formats, catering to team-specific requirements and industry standards.
Collaborative Improvements: Features like dropdowns enhance teamwork and communication.
Security Assurance: Robust measures offer protection and peace of mind for data-sensitive operations.

Enterprises use AppSheet to transform manual workflows into structured digital applications, ideal for equipment management, financial data handling, and educational process enhancement. IT departments find it invaluable for monitoring and reporting, while other sectors leverage its versatility for mobile app creation, risk assessments, and project management, reducing manual task coordination.

Google

Salesforce Platform offers a flexible, scalable CRM solution with user-friendly customization, robust mobile access, seamless third-party integration, and real-time data visibility, making it ideal for businesses to manage customer relationships and drive marketing efforts efficiently.

Salesforce Platform delivers comprehensive CRM capabilities with a focus on customization and integration with third-party tools. Users benefit from a robust mobile app, global reach, and the ability to handle diverse business requirements through scalable infrastructure. Automated workflows and dashboards enhance productivity, while detailed reporting and analytics support targeted marketing and data-driven decision-making. Despite the strengths, areas for improvement include search capabilities, data storage affordability, and user interface simplification. Users also seek better automation and AI-based features alongside quicker support services and more intuitive documentation.

What are the notable features of Salesforce Platform?

User-friendly interface: Simplified navigation and access to essential tools streamline usage.
Seamless integration: Connects easily with third-party tools for comprehensive workflow management.
Real-time data access: Facilitates timely decision-making with up-to-date information.
Robust mobile app: Enables remote CRM management with a feature-rich mobile experience.
Customization flexibility: Tailors functionalities to meet specific business demands.

What benefits should users look for in Salesforce Platform reviews?

Increased productivity: Automated processes and dashboards streamline operations.
Enhanced scalability: Adapts to growing business needs without compromising performance.
Efficient customer management: Centralizes interaction tracking for improved relationship nurturing.
Comprehensive insights: Detailed analytics and reporting for informed strategic decisions.

In industries like sales, marketing, and project management, Salesforce Platform is a trusted tool for CRM, lead tracking, and process standardization. Its versatile nature makes it valuable for roles focusing on communication management, opportunity tracking, and sales forecasting, delivering tailored insights for enhanced customer interactions.

Salesforce

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Husqvarna, Solvay

ADP

Buyer's Guide

AppSheet vs. Salesforce Platform

September 2026

Free Report: AppSheet vs. Salesforce Platform

Find out what your peers are saying about AppSheet vs. Salesforce Platform and other solutions. Updated: September 2026.

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