AppSheet vs Salesforce Platform comparison

Why PeerSpot?

Google and Salesforce are both solutions in the No-Code Development Platforms category. Google is ranked #5 with an average rating of 9.3, while Salesforce is ranked #2 with an average rating of 8.1. Additionally, 100% of Google users are willing to recommend the solution, compared to 89% of Salesforce users who would recommend it.

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Executive SummaryUpdated on Mar 4, 2025

Salesforce Platform and AppSheet are competitors in the SaaS and PaaS sector, each offering unique capabilities. While Salesforce is better for enterprise-level complexities due to its rich feature set, AppSheet appeals to smaller teams through its simplicity and low-code environment.

Features: Salesforce Platform provides efficient lead management, advanced marketing automation, and robust forecasting, with substantial customization options. AppSheet focuses on ease of use with a no-code development platform that integrates with Google Workspace, allowing efficient data management using tools like Google Sheets and Excel, making it suitable for quick deployments.

Room for Improvement: Salesforce Platform's pricing model is a challenge for smaller companies, and its reporting could be simplified. Additionally, better integration with platforms like Tableau and Slack is needed. AppSheet can expand its global reach with improved language support and more integrations with non-Google systems like SAP. Its pricing could be more competitive to attract a wider user base.

Ease of Deployment and Customer Service: Salesforce offers flexibility with deployments across Public, Private, and Hybrid Clouds but often requires specialized resources for optimal setup. Its customer service is generally positive but varies in response time. AppSheet, primarily using the Public Cloud, enables a simpler and faster deployment, but its support receives mixed reviews, with many users relying on community-based assistance.

Pricing and ROI: Salesforce is a premium solution suitable for large enterprises, providing extensive features that can deliver significant ROI through increased efficiency and sales but can be cost-prohibitive for smaller businesses. AppSheet offers competitive pricing, especially for Google Workspace users, providing a cost-effective solution with a quicker ROI, though broader use could increase costs.

To learn more, read our detailed AppSheet vs. Salesforce Platform Report (Updated: September 2026).

Buyer's Guide

AppSheet vs. Salesforce Platform

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Featured Reviews

Venkat Sivaprakash

Management Consultant at Accenture

Has significantly improved document-driven workflows and reduced processing time across finance and HR functions

Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

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Varun Kumar Gupta

Senior Manager Information Technology Program Manager at Microtek International

Centralized task tracking has transformed team collaboration and has saved significant time

The features or capabilities of AppSheet that I have found the most valuable include Freeze Panes, which is one of the most valuable features, and Dropdown, which is another valuable feature. Freeze Panes is extremely important because it freezes the first top row of the sheet. When I'm scrolling the sheet and going down, I can see the first row on the screen full time while scrolling to my data. This is a very beautiful feature of Google Sheets. Additionally, the dropdown feature allows me to write yes, no, and not applicable against a particular line item without typing every time by creating a dropdown. I write it once with yes, no, not applicable, and then I select that option. The real-time updates in AppSheet improve collaboration in my team because 40 people in the same department operate on a single Google Sheet. They all update their tasks, their projects, and everything on that same sheet, which is a massive leap in technology. Otherwise, I would be mailing a single Excel sheet to 40 people and getting everybody's input from them all manually, which would be extremely time-consuming. It's a massive technology jump when it comes to collaboration.

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Sharmila-K

Cloud Transformations and Infrastructure Delivery Manager at a university with 10,001+ employees

Integration processes improve but scripting requires effort

The updates, pricing part, and upgrades to the products are some of the most valuable features with the Salesforce Platform.With the Salesforce Platform, I have minimal experience of approximately one and a half years. I get minimal exposure, once every three or two months, especially during holidays. The Salesforce Platform is connected to the cloud, which is beneficial. When it is integrated with different tools such as Microsoft BI Analytics, it helps us analyze much better. Currently, the integration itself is tricky as we have to use extensive scripting. It should be more of a plug-in and use solution. That is the only issue I see, but otherwise, I appreciate it.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"For me, the best feature of Automation Anywhere is that it is totally cloud-based. We do not need to set up anything in VMs or other machines. It can directly work on the cloud."

"The Automation Anywhere University is a good tool. It goes topic-by-topic with real-time examples."

"It has helped us to save a lot of FTEs for our solutions that we have provided to our companies."

"With the cash flow generated just on the one bot we had operating, it's paid for itself in the first month."

"With RPA, specifically with Automation Anywhere, it has really helped us engage with those clients and achieve the results that they want."

"The technical support is good. If it is required that they provide their resources, they will send their resources to your organization to support you in terms of development and technical support."

"From the customer's perspective, the biggest benefits are automation of the security and monitoring systems."

"We have had a very good experience with Automation Anywhere and we are very happy with the solutions."

More Automation Anywhere pros

"The solution is quite efficient, elaborate, sophisticated, fast, and easy to use."

"The solution allows for many great features, including easy column formatting that automatically applies the correct formats for phone numbers and dates, helpful data linking, robust email integration, very good security, and it is a very good no-code development platform."

"The solution is pretty simple to implement."

"I chose this solution because it was cheaper than other competitors, more flexible and safe."

"A feature I found most valuable in AppSheet is its intuitive UI/UX design, as that makes the platform very easy for customers to use. The solution also has a drag and drop feature that's quite good. I also found AppSheet integration with the cloud platform to be quite good."

"With Google, even if you find a bug or something, it is solved quickly."

"The security of the solution is very good."

"The solution has been very user friendly, easy to use, and we are able to use many applications like Excel or Google sheets."

More AppSheet pros

"The biggest benefit is seamless usage in terms of an easy-to-use interface and GUI that makes it easy to interact with the entire platform and generate reports effortlessly."

"Compared to other CRM applications, Salesforce is very good and you can set it up in the cloud."

"The product has definitely helped us improve our support services."

"I like it because of the fact that it lets me know what I'm working on and what I've recently worked on. It also helps me and allows me to do tracking. If I want to go out and find out how many times I've touched customers, I can find that information out. It tracks such information, and we use it. If we send any type of promotions out, it tracks who gets those promotions and how they've responded to those promotions."

"The solution is used to track our customers."

"We used it for providing a 360 view of the customers from within Salesforce, so a lot of data got presented there, for which we used Einstein Analytics, and the Einstein Analytics dashboards were really great."

"Any issues it may have for example with integration are all minor when you compare it with the performance, scalability, and ease of use."

"The stability has been great."

More Salesforce Platform pros

Cons

"Better use case management to prevent each development from scratch would be an improvement."

"I attended and successfully completed the certification for the Document Automation Masterclass. For this, we tried to automate handwritten documents, but it was not successful. I believe there is room for improvement. This was the only use case we had in the last couple of months where we attempted this and did not get the desired results."

"The bot creation process is tedious. The solution has a lot of features, but since you have to drag down a lot of the commands, it can get tedious to use it. You end up having to use the mouse a lot more."

"In the debugging mode, it writes all the logs to text files, but it doesn't ever clean them up."

"Automation Anywhere is a tool. It is not able to go ahead and extract the hand-written documents. Most of the automation tools that we have in the market are not able to get an accuracy of close to 80 to 90 percent on hand-written documents. So, I'm eagerly looking at a release from Automation Anywhere, wherein they could plug in an LP or look at some sort of a platform which could convert hand-written documents into a readable format. If they could bring in they own platform, this would make a big in-roads for the entire automation industry."

"They should make the product smarter. The bot we use right now is kind of fundamentally basic loop-based. We really want to see a little bit more advanced capability, that way we can undertake more comprehensive tasks."

"Our current version needs drag and drop, but that should be in the next release."

"Working with the Automation Anywhere servers and domains have proven to be difficult. We are trying to get more licenses and servers set up, so we can run multiple scenarios simultaneously."

More Automation Anywhere cons

"What I think could be improved or enhanced in AppSheet includes the timeline feature, as that is something which is a real pain point and not very efficient in Google Sheets."

"Stability is the leading risk. We can't ensure that the solution will last since, if Google decides something, it's finished."

"There needs to be an improvement in their operation vision. They need to see things more globally because at the moment they are very North-America focused. We do not always have mobile applications and the way we use them is slightly different in Africa from the way they use them in America."

"If I need more than that figure, then I'm not sure how scalable AppSheet is."

"The solution needs to improve its SQL database capabilities."

"No improvements are required as AppSheet is quite efficient."

"They could improve by providing more language support other than English especially the languages that written from right to left such as Arabic , integrate better with other databases, and provide a better UX."

"AppSheet should continue to make the tool's features easy to use, such as the ability to add additional notes or notifications."

More AppSheet cons

"They should provide access to data quality tips and tricks to make it better."

"Salesforce Platform has a cumbersome interface when creating reports, dashboards, and those types of things. They could be a little bit more simple. The administration has to be an aficionado to do any sort of administration and maintenance, for example, setting up the way you want to modify the lead tracks or functions. These systems tend to be quite cumbersome."

"Salesforce could improve by adding more capabilities to the dashboard, such as additional fields for more filters and more control over what I would like to see."

"Easier process to move to Lightning Components. There is a huge overtake of planning, testing and resources required to analyse what features would work."

"Sometimes it would be a little bit slow, however, it's manageable."

"I would like Salesforce to recommend related opportunities within the organization that have been taken to closure, so we can fast track new opportunities based on past experiences."

"An improved UX may be helpful in the solution's next release."

"Salesforce Platform is a bit expensive compared to other CRM products, which is a drawback."

More Salesforce Platform cons

Pricing and Cost Advice

"No one is balking at the cost. They are market rates and will change, but no one is saying, "That is ridiculous or impossible." They are saying, "Show me the ROI and prove that the cost is accurate.""

"The pricing and licensing of Automation Anywhere plays an important rule in the Indian market because in the Indian market $10,000 USD is too much. Hence, the pricing tends to go down depending on the customer relationship with the partner: A starter pack is $10,000 and an enterprise pack is $100,000. If you go through an implementation partner, you can get good deals. They can save some money."

"One of the key features that we chose, the bot as a service or the BotFarm, when they launched version 11.3, they decided not to have the BotFarm anymore. This put us in a situation because we expected to have bots on demand, just like our cloud software. This would have been cost efficient for us to use. We hope to see this again being realized with A2019. I hope the scalability from an on demand basis improves."

"Based on what I've heard, it's costly, but I don't know much about its pricing."

"Their licensing processes are in par with most industry standards."

"I'm not sure what the monthly licensing cost is, as that is taken care of by another team, but I would say it's around $100,000."

"We have seen ROI on one of the process, but not on the other processes yet."

"I think it's $5,500 per license."

More Automation Anywhere pricing and cost advice

"I chose this solution because it was cheaper than other competitors."

"The tool is available at a low price."

"In terms of how much AppSheet costs, I'm currently on the free tier, but if I need to add more users to it in the future, I will go with the paid version."

"There is a license required to use this solution and it costs approximately $10 per user a month. I am paying $300 a month for 30 licenses."

"Salesforce does a user capacity analysis on a regular basis. For example, if you're not using certain areas, you may lose access. If you don't go in and quote and edit quotes, all of a sudden you may lose your rights to quote."

"The price of Salesforce Platform is very expensive. There are other solutions that are similar that cost a quarter of what Salesforce Platform does, such as HubSpot."

"It is expensive."

"The solution is fairly priced."

"It is quite expensive. Its developers come at a premium cost, which makes it expensive."

"It is expensive. Licensing is on an annual basis."

"I have heard that it is fairly priced. It offers ROI."

"Salesforce charges double the rates, or almost three times, compared to its competitors. Our company does incur additional charges for maintenance and support."

More Salesforce Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Outsourcing Company

15%

Financial Services Firm

12%

Comms Service Provider

10%

Manufacturing Company

10%

Manufacturing Company

26%

Comms Service Provider

12%

Outsourcing Company

10%

Financial Services Firm

11%

Outsourcing Company

10%

Manufacturing Company

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	161
Midsize Enterprise	82
Large Enterprise	558

By reviewers
Company Size	Count
Small Business	6
Large Enterprise	4

By reviewers
Company Size	Count
Small Business	40
Midsize Enterprise	25
Large Enterprise	44

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

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How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

See all answers

What is your experience regarding pricing and costs for AppSheet?

The pricing and licensing of AppSheet are quite competitive. Even the Google One membership or its plans are quite ch...

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What needs improvement with AppSheet?

What I think could be improved or enhanced in AppSheet includes the timeline feature, as that is something which is a...

See all answers

What is your primary use case for AppSheet?

My usual use cases for AppSheet involve tracking our IT projects and tasks. All the projects of our IT department and...

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How would you choose between Microsoft PowerApps and Salesforce Platform?

I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work be...

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How does Salesforce Platform compare with Azure?

Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of...

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Do you build applications using low-code or pro-code builders on Salesforce Platform?

At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we d...

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Comparisons

UiPath Platform vs Automation Anywhere

Compared 11% of the time

Blue Prism vs Automation Anywhere

Compared 6% of the time

Microsoft Power Automate vs Automation Anywhere

Compared 5% of the time

AutomationEdge vs Automation Anywhere

Compared 3% of the time

Appian vs Automation Anywhere

Compared 2% of the time

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AuraQuantic vs AppSheet

Compared 11% of the time

DronaHQ vs AppSheet

Compared 10% of the time

Lovable vs AppSheet

Compared 9% of the time

ServiceNow vs AppSheet

Compared 8% of the time

Ragic vs AppSheet

Compared 6% of the time

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Amazon AWS vs Salesforce Platform

Compared 7% of the time

Microsoft Azure vs Salesforce Platform

Compared 7% of the time

Oracle Application Express (APEX) vs Salesforce Platform

Compared 5% of the time

ServiceNow vs Salesforce Platform

Compared 4% of the time

Airtable vs Salesforce Platform

Compared 4% of the time

More Salesforce Platform Competitors

Product Reports

Buyer's Guide

Automation Anywhere

September 2026

Download Automation Anywhere product report

Buyer's Guide

AppSheet

September 2026

Download AppSheet product report

Buyer's Guide

Salesforce Platform

August 2026

Download Salesforce Platform product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

No data available

Salesforce1, Force.com, Salesforce App Cloud

Interactive Demo

Automation Anywhere

Demo not available

Google

Demo not available

Salesforce

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

AppSheet empowers teams through no-code app development with seamless data integration and real-time synchronization. Its mobile-first approach and intuitive UI enable streamlined workflows, making it an invaluable tool for enhancing operational efficiency across industries.

AppSheet provides a comprehensive no-code platform for app development, allowing teams to integrate data, synchronize in real-time, and enhance collaboration with features like Freeze Panes and Dropdown. It offers an intuitive experience with robust security and role-based access, facilitating efficient workflows. While users appreciate its flexibility, there is room for improvement, particularly in advanced UI customization, handling large datasets, and expanding support for more languages and integrations.

What are the key features of AppSheet?

No-Code Development: Empowers teams to create apps without coding knowledge, streamlining application creation.
Data Integration: Facilitates efficient linking and cloud integration for organized data use across platforms.
Real-Time Synchronization: Offers immediate data updates, enhancing decision-making processes.
Mobile-First Experience: Ensures optimal functionality on mobile devices, essential for field operations.
Role-Based Access: Enables secure collaboration by tailoring app access to team roles.

What benefits can users expect from AppSheet reviews?

Enhanced Efficiency: Reduces manual coordination and boosts operational workflows.
Flexibility: Supports diverse formats, catering to team-specific requirements and industry standards.
Collaborative Improvements: Features like dropdowns enhance teamwork and communication.
Security Assurance: Robust measures offer protection and peace of mind for data-sensitive operations.

Enterprises use AppSheet to transform manual workflows into structured digital applications, ideal for equipment management, financial data handling, and educational process enhancement. IT departments find it invaluable for monitoring and reporting, while other sectors leverage its versatility for mobile app creation, risk assessments, and project management, reducing manual task coordination.

Google

Salesforce Platform offers a flexible, scalable CRM solution with user-friendly customization, robust mobile access, seamless third-party integration, and real-time data visibility, making it ideal for businesses to manage customer relationships and drive marketing efforts efficiently.

Salesforce Platform delivers comprehensive CRM capabilities with a focus on customization and integration with third-party tools. Users benefit from a robust mobile app, global reach, and the ability to handle diverse business requirements through scalable infrastructure. Automated workflows and dashboards enhance productivity, while detailed reporting and analytics support targeted marketing and data-driven decision-making. Despite the strengths, areas for improvement include search capabilities, data storage affordability, and user interface simplification. Users also seek better automation and AI-based features alongside quicker support services and more intuitive documentation.

What are the notable features of Salesforce Platform?

User-friendly interface: Simplified navigation and access to essential tools streamline usage.
Seamless integration: Connects easily with third-party tools for comprehensive workflow management.
Real-time data access: Facilitates timely decision-making with up-to-date information.
Robust mobile app: Enables remote CRM management with a feature-rich mobile experience.
Customization flexibility: Tailors functionalities to meet specific business demands.

What benefits should users look for in Salesforce Platform reviews?

Increased productivity: Automated processes and dashboards streamline operations.
Enhanced scalability: Adapts to growing business needs without compromising performance.
Efficient customer management: Centralizes interaction tracking for improved relationship nurturing.
Comprehensive insights: Detailed analytics and reporting for informed strategic decisions.

In industries like sales, marketing, and project management, Salesforce Platform is a trusted tool for CRM, lead tracking, and process standardization. Its versatile nature makes it valuable for roles focusing on communication management, opportunity tracking, and sales forecasting, delivering tailored insights for enhanced customer interactions.

Salesforce

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Husqvarna, Solvay

ADP

Buyer's Guide

AppSheet vs. Salesforce Platform

September 2026

Free Report: AppSheet vs. Salesforce Platform

Find out what your peers are saying about AppSheet vs. Salesforce Platform and other solutions. Updated: September 2026.

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