


MuleSoft Anypoint Platform and AppWorx Workload Automation serve different but complementary roles in enterprise technology. MuleSoft, with its comprehensive integration capabilities and API management, appears to have an edge due to its robust suite for developing and connecting applications, whereas AppWorx excels in workload automation.
Features: MuleSoft offers a sophisticated integration environment with over 200 connectors, facilitating API management and hybrid deployments. Its visual interfaces and extensive monitoring capabilities enhance ease of use. AppWorx, on the other hand, provides strong workload automation features that manage complex job streams and support cross-environment tasks.
Room for Improvement: MuleSoft users suggest enhancing runtime management and simplifying features for non-technical users. Improved documentation and a simplified pricing model are also desired. AppWorx could benefit from better mainframe compatibility, a more modern interface, and improved integration capabilities with other tools.
Ease of Deployment and Customer Service: MuleSoft supports public and private cloud, on-premises, and hybrid models, offering deployment flexibility. Its customer support is generally good but could improve in response times. AppWorx provides on-premises and hybrid cloud deployment with dedicated and responsive support that users appreciate.
Pricing and ROI: MuleSoft's pricing is considered expensive and complex, often better suited for larger organizations, yet offers a significant ROI through effective API management. AppWorx has a straightforward pricing model, although changes in licensing based on execution counts have raised costs. Both platforms deliver solid ROI with proper use, though MuleSoft's cost can be a barrier for smaller enterprises.
The design of JAMS makes it very easy to copy jobs and make minimal changes while ensuring functionality.
The product manages workloads efficiently, allowing our operators to learn and operate it quickly, which underscores its value to our business.
It has significantly reduced the time required for tasks that were previously manual, such as running batch and online jobs and report submissions.
Their response is prompt, exemplifying how support should be.
They are very quick to respond depending on the issue's severity.
We contacted JAMS vendor, who guided us through the necessary steps, and after following their guidance, everything was resolved.
Their current support level is really good.
Technical support is managed by third parties now, which complicates direct customer assistance from Broadcom.
I would probably rate the support for MuleSoft Anypoint Platform a nine on a scale from one to ten.
The Salesforce team offers different levels of support.
The support team is responsive and helpful.
We might be underutilizing it, but as more jobs require processing, additional servers would be necessary.
JAMS's scalability is noteworthy; we run 6,000 jobs per day without facing any problems.
MuleSoft Anypoint Platform is quite scalable, and it meets our use cases with no issues preventing implementation.
MuleSoft provides the ability to scale, yet it is costly to do so.
We experience periods of major incidents annually due to capacity constraints, which result in job failures.
Being on the new version, there's been zero downtime.
We have not faced any real issues, and it’s the main reason why we haven't enabled a lot of the redundancy features.
Another area for improvement would be the addition of source control for jobs internally, as this feature would solve several problems for me.
A major improvement would be the integration of AI to help us accomplish various tasks.
If around 5,000 or more jobs run at a time, JAMS slows down, and we have to wait around five to 10 minutes or restart JAMS scheduler services.
AppWorx Workload Automation does not support mainframe environments.
Licensing fees have increased as they charge based on executions rather than user agents, causing higher costs.
MuleSoft is considered expensive, so pricing is a major concern.
When dealing with multiple transactions or trading, the system can lose control, and tracking becomes hectic.
Currently, it uses other standards, but adopting OpenAPI, the standard in the market, would be beneficial.
The price is fair considering the functionality and importance of the tool, although the increase did unsettle our management.
Licensing now depends on execution counts as opposed to agent counts, leading to increased costs.
The licensing is fair and reasonable for what the product offers.
MuleSoft is considered one of the more expensive products in the market.
I do not know the specific costs, but given that it is part of MuleSoft, I suspect it is not cheap.
The platform reduces manual workload in maintaining infrastructure, but it does come with some cost considerations.
JAMS has positively impacted my organization by completely removing the headache of scheduling jobs, not just for the organization but for all internal operations teams need.
This efficient feature has been invaluable, enabling us to streamline our workflow and enhance productivity.
The most valuable feature of JAMS is its user-friendly interface, especially after upgrading from version six to seven.
AppWorx Workload Automation's simplicity and powerful functionality are its most valuable features for us.
Atomic Applications Manager is user-friendly and accommodates around 100 users who can monitor and run their jobs effectively.
The most valuable feature is the full lifecycle management, including Anypoint Designer and Exchange, as well as Discofolio API.
The platform is integrated with Salesforce, making it preferable when using Salesforce products.
MuleSoft Anypoint Platform helps to standardize data integration approaches, making it easier to implement integration projects.
| Product | Market Share (%) |
|---|---|
| JAMS | 2.6% |
| MuleSoft Anypoint Platform | 5.4% |
| AppWorx Workload Automation | 1.8% |
| Other | 90.2% |

| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 8 |
| Large Enterprise | 18 |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 2 |
| Large Enterprise | 8 |
| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 12 |
| Large Enterprise | 30 |
JAMS is an automation and job scheduling solution designed for workflow optimization, catering to businesses large and small with flexible licensing and integration options.
Offering both Core and Advanced packages, JAMS supports a range of environments from small teams to large-scale operations. Its standout features include integration with platforms like PowerShell, SQL, and SAP, coupled with capabilities such as dependency management and natural language scheduling. JAMS simplifies job management, centralizes workflows, and boosts productivity with its robust automation features. Customizable workflows and insightful logging make it adaptable for diverse needs, supported by responsive customer service ensuring seamless operations.
What are JAMS's key features?In industries, JAMS is employed for automating workflows and managing batch jobs. Organizations utilize it for SSIS, SQL Server tasks, file transfers, and integrating with vendor systems, achieving efficient file automation and data management. Scheduler enables precise execution of thousands of tasks daily, enhancing operational efficiency.
AppWorx Workload Automation automates your Ellucian’s Banner or Fiserv DNA processing. This innovative, best-in-class task scheduling solution accelerates your processing, provides visibility and control over business processes, and mitigates risk in both environments.
AppWorx Workload Automation Can:
Benefits of AppWorx Workload Automation For Your Ellucian’s Banner
Benefits of AppWorx Workload Automation For Your Fiserv DNA Processing
Reviews from Real Users
“The most valuable feature for me is the scheduling,” says an enterprise application architect at a retailer who has been using the solution for close to 10 years.
A manager at a tech services company adds that “The interface is good. The compliance-related features are very good.”
MuleSoft Anypoint Platform provides API management and integration capabilities with scalability, ensuring seamless connectivity across systems.
MuleSoft Anypoint Platform offers API management and integration capabilities within a user-friendly interface. With a range of connectors and the ability to handle integration patterns, it enables data integration across environments with support for API-led connectivity. High scalability, observability, batch processing, and tooling are key features, enhancing performance while simplifying deployment.
What are the standout features of MuleSoft Anypoint Platform?MuleSoft Anypoint Platform is employed by organizations for API management and seamless integration across systems in industries like retail and e-commerce. It connects enterprise applications in environments such as SAP and Salesforce. Users leverage it for data transformation and synchronization, achieving efficient real-time processing and a middleware layer across systems.
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