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ARCON Privileged Access Management vs One Identity Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ARCON Privileged Access Man...
Average Rating
7.8
Reviews Sentiment
7.6
Number of Reviews
36
Ranking in other categories
Privileged Access Management (PAM) (8th)
One Identity Manager
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
134
Ranking in other categories
User Provisioning Software (1st), Identity Management (IM) (3rd)
 

Mindshare comparison

While both are Identity and Access Management solutions, they serve different purposes. ARCON Privileged Access Management is designed for Privileged Access Management (PAM) and holds a mindshare of 3.0%, down 3.7% compared to last year.
One Identity Manager, on the other hand, focuses on Identity Management (IM), holds 4.8% mindshare, down 6.9% since last year.
Privileged Access Management (PAM) Market Share Distribution
ProductMarket Share (%)
ARCON Privileged Access Management3.0%
CyberArk Privileged Access Manager11.6%
WALLIX Bastion5.1%
Other80.3%
Privileged Access Management (PAM)
Identity Management (IM) Market Share Distribution
ProductMarket Share (%)
One Identity Manager4.8%
SailPoint Identity Security Cloud14.6%
Microsoft Entra ID9.3%
Other71.3%
Identity Management (IM)
 

Featured Reviews

DS
System and DBA at a energy/utilities company with 1,001-5,000 employees
Enhanced security through session monitoring and activity recording
From an end-user point of view, it would be beneficial if the system could provide information about the last login. This would help identify if the server was accessed by me or if someone has potentially stolen my credentials. It would provide a clearer picture of whether ARCON Privileged Access Management is accessed by an authentic user.
reviewer2538840 - PeerSpot reviewer
Senior identity and security specialist at a pharma/biotech company with 1,001-5,000 employees
Highly flexible and stable, but lacks in many aspects and requires a strong partner
In terms of providing a single platform for enterprise-level administration and governance of users, data, and privileged accounts, One Identity is not yet there. One Identity recently bought OneLogin. They already had Safeguard and One Identity Manager. They have started integrating these three tools. I am also on the customer advisory board (CAB) of One Identity, so I have more insight into these things. I know that they started to integrate OneLogin and One Identity just recently. OneLogin is their access management tool. They use it for authentication and for SSO. It is a competitor for Entra and Okta, whereas Safeguard is competing with CyberArk, Delinea, and BeyondTrust. One Identity has indeed done good integration between their three products. However, the platform is not unified. You still need three URLs, which is not optimal. They are going there, but it will take them time. The second thing they are not yet good at is their SaaS offering. They are behind in the market. They started with something in Safeguard, but it is a pretty basic offering. It is still a new baby. They have Safeguard On Demand, but it is just a hosted PAM solution. I did PoC for Safeguard twice. This is how I know this, but I have not used it. As PAM, Safeguard is a good product, but it is not a full-featured PAM like CyberArk or BeyondTrust. They are lacking in that aspect. The integration between One Identity's products is similar to BMC's integration. I used to work with BMC products such as BMC Remedy ten years ago. I used to be an ITSM or Control-M guy. When BMC integrated its products, the integration was not well done. It was like two different entities trying to integrate with each other rather than one company giving you a fully-fledged platform. The same thing is happening with One Identity Manager at the moment. They are selling it as a unified platform, but in my opinion, it is not yet good. It is also not bad. There are things that I can take from it, but there is no complete picture. The problem nowadays is that vendors are getting into each other's areas. For example, CyberArk used to be just a PAM provider, so people would integrate with it, but now, CyberArk wants to do the identity bit. It has now become a competitor for other vendors, so they will stop integrating with it. SailPoint, at some point, stopped integrating with CyberArk. SailPoint and CyberArk's integration was good. This is what is happening in the market or between vendors. All of them are getting into each other's area. If you happen to buy another product from a competitor, you need to integrate it on your own. There is no integration plug-in concept between them. This is a bit hard for companies that already have a PAM and they want to buy a new IGA, for example, or vice versa. They are trying to shift towards an Angular-based platform for their web portal or for IT Shop. That has been very long overdue because they did not modernize their web portal for almost three versions. They are doing it, but there is no feature parity till version 9.3, which is the upcoming version. This is a problem. For example, data governance is not included in 9.2 if you want to upgrade, but if you do not upgrade, you lose support. They have these issues with the roadmap in general. They give you options, but they are not always the complete options. To me, it seems that this company is going to suffer in the long run. Another issue is that for admin requests, we have to configure the tool at least in seven different clients, which is unacceptable. We are in 2024, not in 1981 or 1985. Having seven clients for the same tool, or more, is just unheard of. To me, that is a very old design idea. I am on the newest version 9.2, and I am still doing that. To me, that is a big problem as an admin. The relationship with the customers is extremely bad. That is not a technical problem. That is a company problem. They tried to fix that, but it seems they failed. They do not have the personnel. They have a hiring problem. They now rely on partners. They are a type of company where the partner is more of a vendor to you as a client rather than the company itself. If you want to pick any solution by One Identity, you need a very strong partner with you. If you do not, you will struggle with this product's adoption, roadmap, vision, and implementation. We struggle a lot as a client. I have been there. I have seen that. It is not easy with them. One Identity is based in Europe. Our account manager at One Identity resigned in May and till now, just to show how bad they are, we do not know who our new account manager is. We are in August. Their Starling Connect roadmap or flagship is a failure. We had to withdraw from using it with SuccessFactors, for example. It had a lot of stability issues. Now, my understanding is better, but it caused a bad implementation, so we are not using it. They are not investing a lot in enhancing or extending Starling Connect. They are using Starling Connect as a propagation gateway to SaaS apps so that you have One Identity Manager on-prem talking to Starling Connect which is handling all SaaS apps. However, the roadmap for Starling Connect is not clear. Now that they have bought OneLogin, OneLogin can do that as well as an IAM tool. You can now bring any IAM or CIAM tool such as Entra, Okta, or OneLogin. They can be your propagation gateway. OneLogin and Starling Connect are competing products, and they need to unify them. They cannot have both products doing the same thing. When I discussed this with the head of engineering from their side, they were still defending having Starling Connect. I do not understand why because if you have a proper IAM such as Entra or Okta, that is your propagation gateway. That is it. You can do everything you want with it. You can merge the functionality, and that is it. You do not need Starling Connect. To me, this is confusing. You use a propagation gateway like Starling Connect because it has ready plug-ins to connect to SaaS apps and you do not need to create a custom connector every time. If you look at the number of apps that One Identity supports with Starling Connect, there are not more than 50, which is not a lot. There is a big difference when you compare it to Okta Marketplace or Entra Marketplace. You will immediately understand the difference. OneLogin's marketplace is better than Starling Connect, but OneLogin was not a part of One Identity before, so they had their own marketplace. Overall, the Starling Connect roadmap does not make sense to me. They need to remove the dependency on VB.NET for backend development and they need to unify the front end. If they are selling it as a unified product, they need to give me a unified UX. This is something I have mentioned to Mark Logan himself. This is how ServiceNow won over Remedy. Having a unified UX and being able to turn on or off a feature is better than trying to connect three or four different products with different contracts. To me, the main thing is that they need to modernize their application. Once we do that, making it SaaS is doable.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the main benefits we've experienced is that Arcon helps us manage all our team's tasks and provides recording capabilities."
"That dashboard is okay."
"The entire conversation that is happening between the servers and the client is recorded. It is a good feature if you want to do some analysis, and for investigation."
"With this log available, we can drill down to the activities performed by the people within our kiosk. There is a great feature where in the case of Unix servers, we have our own text-based logs. In the case of Window's server, we cannot create a text-based log, so our kiosk takes the screenshot or picture of the screen when I am working. It does this every three seconds."
"It gives us a lot of comfort in terms of security level. Our infrastructure devices and servers are secured and nobody can have unauthorized access to them."
"The technical support is excellent."
"Technical support is good. I rate the technical support an eight out of ten."
"The best part of this product is the administrator convenience. The portal is very user-friendly. An administrator can use it very easily."
"The most valuable features are the behavior, configuration, and customization options."
"This solution is better on the IT personnel, because now they spend less (or almost no time) managing user rights."
"We have seen a slight reduction in help desk calls, as this solution is a self-service product."
"One Identity Manager is a very robust tool with plenty of out-of-the-box features in the identity and access management space, and it is very easy to customize and fits for very complex platforms."
"From an end-user perspective, it is very easy to use. There is no need to follow extensive documentation; you just need to go through the process while raising a request."
"The best features of One Identity Manager are the synchronization project, the mapping, onboarding using CSV, and the designer tool which allows us to write our own custom workflows."
"For the recertification and segregation of duties, it's easier to know all the information about our employees. If we need to delete some information, we can do it from a central point, then it can be deleted on all our searches. This is very good for GDPR."
"The solution does lots of things that we did manually before."
 

Cons

"It would be helpful to have a "Favorites" list. For example, if I have 100 servers but I only go to 10 servers frequently, a Favorites list would allow me to go through those ten servers only."
"One thing which needs improvement is where it is keeping video logs of Windows Servers, whatever activities are being carried out by the administrator. Because Windows logs are a video, they are unsearchable, so if you need to search for a specific administrator and what he has done on a server, right now you need to go through different video logs of that particular timeframe. I think they are coming up with an additional feature where in it can be indexed and can be searchable."
"For the in-house built applications, they need to provide good, solid access through their portal."
"The solution lacks to offer a governance mechanism for operational technology assets."
"Anti-bridging should be built into product."
"Managing users is difficult, so that is something that can be improved."
"If you take Microsoft hypervisor - which comes with its own interface, its own web layer, etc. - something like that also requires privileged IDs. As per our institution policy now, everything has to come through ARCON. We have demanded that these kind of advanced features also should be there."
"Currently, along with the upgrade of the ARCON solution, we have to consider the desktops and the endpoints from where the solution will have to be accessed. We have to upgrade those endpoints and desktops as well. So upgrades are not smooth."
"The Metamodel is not developer-friendly, and the web designer customization could be simplified."
"The relationship with the customers is extremely bad."
"The UI and user experience side of things needs improvement."
"When we try to read a huge number of records, such as from SuccessFactors HR with the Starling connector, the sync project sometimes lags."
"It can have a clearer navigation map of the user interface and user provisioning."
"It would be nice to have more functionality in terms of connecting SAP systems, provisioning user accounts through SAP systems, and provisioning additional attributes."
"It can have a clearer navigation map of the user interface and user provisioning. The documentation lacks step-by-step details on common tasks like creating roles, running action reviews, and version control."
"The policy and role management features are a bit hard to scale. The whole model for who can do what and how to set it up is not so well-governed for a larger organization. The demos are always shown for a 100 or a 1000 people, but when it is a large number, it is quite difficult to maintain."
 

Pricing and Cost Advice

"ARCON is a will give you all the features in a very cost-effective solution. Pricing and licensing is very good compared to other players in the market."
"The licensing is simple, and there are only two types licensing: device licensing and user-based licensing."
"ARCON Privileged Access Management's pricing is reasonable."
"The product's pricing is good value. Go for user-based licensing, without any limit on the target servers."
"The cost of this product is very cheap, comparatively in the global market."
"The product's pricing is a good value. It's appropriately priced. The product has all the required features. It doesn't work in some of the areas but, right now overall, it's pretty good."
"Pricing and licensing are good, very aggressive."
"The solution’s pricing is neither cheap nor expensive."
"We have the premium support and are very satisfied. They are always answer our questions very quickly. For the moment, we are very satisfied, but I think it's because we are paying for the premium support."
"Pricing depends on licensing models, such as per-user licensing and feature-based pricing. Additional models like governance, provisioning, and reporting increase costs."
"Start with an operations team that is motivated to learn a lot in a short period of time. The longer you wait, the more expensive it will be to get the right level of expertise in this area."
"It has helped to reduce customer costs."
"There is a one-time licensing cost, and there is also a yearly subscription fee."
"On-premises, it is cheap. It is way cheaper than others. The cost of the hosted one varies. They do offer a hosted one, and its cost varies, but it is not that expensive. You have a license for employees and a license for support."
"One Identity Manager is expensive."
"We pay yearly and per active user. One of the reasons that we chose One Identity Manager is because of the pricing. It is reasonable and affordable compared to other products which we considered before choosing this solution for the company."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Financial Services Firm
9%
Manufacturing Company
8%
Government
7%
Financial Services Firm
12%
Manufacturing Company
9%
Computer Software Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise11
Large Enterprise17
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise18
Large Enterprise88
 

Questions from the Community

What needs improvement with ARCON Privileged Access Management?
From an end-user point of view, it would be beneficial if the system could provide information about the last login. This would help identify if the server was accessed by me or if someone has pote...
What do you like most about One Identity Manager?
The One Identity birthright process has helped generate user accounts more accurately and quickly.
What is your experience regarding pricing and costs for One Identity Manager?
Specific details regarding pricing, setup cost, and licensing cannot be shared. However, One Identity is quite affordable, particularly with partner status.
What needs improvement with One Identity Manager?
One of the improvements concerning One Identity Manager that I mentioned before is that we need to add the Arabic language for the web portal and APIs. The Arabic language is the main thing that af...
 

Also Known As

ARCON ARCOS, ARCON PAM
Quest One Identity Manager
 

Overview

 

Sample Customers

RAK Bank, AXIS Bank, Reliance Capital, Kotak Life Insurance, MTS
Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies
Find out what your peers are saying about CyberArk, One Identity, Delinea and others in Privileged Access Management (PAM). Updated: January 2026.
881,082 professionals have used our research since 2012.