ArcSight Logger vs Devo comparison

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ArcSight Logger

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Executive SummaryUpdated on Oct 9, 2024

ArcSight Logger and Devo are leading log management solutions, each targeting different market needs. Devo often appears to have the edge with its advanced features, despite a higher cost, making it a preferred choice for many users.

Features: ArcSight Logger provides comprehensive data analysis, seamless integration with security tools, and scalability. Devo offers advanced analytics, real-time insights, and ease of use. ArcSight focuses on security integration, while Devo emphasizes analytical capabilities.

Room for Improvement: ArcSight Logger could improve scalability, query speed, and flexibility. Devo users seek better documentation, enhanced processing, and more ingestion options. Both products need adjustments to meet their users' evolving needs.

Ease of Deployment and Customer Service: ArcSight Logger is complex to deploy with mixed reviews on its support. Devo is noted for easy deployment and proactive service. ArcSight could streamline deployment, while Devo is strong in service delivery.

Pricing and ROI: ArcSight Logger is more affordable upfront, offering a reasonable ROI. Devo, though more expensive initially, justifies its cost through long-term value. ArcSight competes on cost, while Devo focuses on enhanced performance.

To learn more, read our detailed ArcSight Logger vs. Devo Report (Updated: June 2025).

ArcSight Logger vs. Devo

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ArcSight Logger

Ranking in Log Management

24th

Average Rating

7.8

Reviews Sentiment

5.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Devo

Ranking in Log Management

26th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Security Information and Event Management (SIEM) (25th), IT Operations Analytics (8th), AIOps (18th)

Mindshare comparison

As of July 2025, in the Log Management category, the mindshare of ArcSight Logger is 0.7%, down from 1.1% compared to the previous year. The mindshare of Devo is 0.6%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Log Management

Featured Reviews

Nagendra Nekkala.

Senior Manager ICT & at Bangalore International Airport Limited

A scalable and stable solution that enables users to see all the event logs in one place

The technical support team is very slow. The support persons do not take prompt action. They take too much time to implement new changes. Even if we tell them that we are not able to get critical logs, they take almost three to four days to provide a resolution. The support is not good.

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Michael Wenn

CEO / Co-Founder at Aiops ltd

Has cloud-first architecture with SIEM technology to run security operations

When it comes to scale, they're architected quite well. They handle some of the biggest customers globally, with significant throughput on their platform, managing thousands of customers. One of the most impressive aspects of Devo is its customer community. A large majority, over 80 percent of their customers, actively participate on a Devo-specific community page. They're contributing to product development and support, events, and user group information, helping each other out. This high level of engagement is rare and demonstrates both the loyalty of their customer base and the quality of their product. They offer a range of small, medium, and large options to cater to everyone. I sold Devo products while working with them, focusing on enterprise solutions. However, as a small reseller, my customers were typically smaller businesses. I rate the solution's scalability a nine out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The ability to customize the solution in great detail is its most valuable features. We can customize the use cases and also have the ability to do scripting. We can personalize our dashboard as well. The scalability the solution offers is quite impressive."

"Our return on investment for implementing ArcSight Logger over the past 12 months has been positive."

"ArcSight Logger is very stable and useful for customers."

"It's an efficient solution."

"The most valuable feature is the level of detail that you can see about certain events, even when they do not come up in the console."

"Some of the most valuable features I really appreciate are the performance, how quick the solution is, and how easy it is to create a query."

"We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist."

"The solution provides information about the risk factors."

More ArcSight Logger pros

"The most powerful feature is the way the data is stored and extracted. The data is always stored in its original format and you can normalize the data after it has been stored."

"Devo provides a multi-tenant, cloud-native architecture. This is critical for managed service provider environments or multinational organizations who may have subsidiaries globally. It gives organizations a way to consolidate their data in a single accessible location, yet keep the data separate. This allows for global views and/or isolated views restricted by access controls by company or business unit."

"It's very, very versatile."

"The ability to have high performance, high-speed search capability is incredibly important for us. When it comes to doing security analysis, you don't want to be doing is sitting around waiting to get data back while an attacker is sitting on a network, actively attacking it. You need to be able to answer questions quickly. If I see an indicator of attack, I need to be able to rapidly pivot and find data, then analyze it and find more data to answer more questions. You need to be able to do that quickly. If I'm sitting around just waiting to get my first response, then it ends up moving too slow to keep up with the attacker. Devo's speed and performance allows us to query in real-time and keep up with what is actually happening on the network, then respond effectively to events."

"The thing that Devo does better than other solutions is to give me the ability to write queries that look at multiple data sources and run fast. Most SIEMs don't do that. And I can do that by creating entity-based queries. Let's say I have a table which has Okta, a table which has G Suite, a table which has endpoint telemetry, and I have a table which has DNS telemetry. I can write a query that says, 'Join all these things together on IP, and where the IP matches in all these tables, return to me that subset of data, within these time windows.' I can break it down that way."

"Devo has a really good website for creating custom configurations."

"Scalability is one of Devo's strengths."

"It centralizes security management within a business, functioning as a core system for a SOC."

More Devo pros

Cons

"The solution could be improved in maintenance settings."

"I had some latency issues for two months. I had to increase our storage capacity significantly to reduce the latency."

"We find that the search and access functionality is quite slow."

"The platform is quite expensive. They should reduce its cost."

"The initial setup was a little bit complex."

"ArcSight Logger doesn't have features for user or customer behavior analysis."

"The console in older versions is not user-friendly."

"I would like to see better scheduling in the next release of this solution."

More ArcSight Logger cons

"The price is one problem with Devo."

"Devo has a lot of cloud connectors, but they need to do a little bit of work there. They've got good integrations with the public cloud, but there are a lot of cloud SaaS systems that they still need to work with on integrations, such as Salesforce and other SaaS providers where we need to get access logs."

"I would like to have the ability to create more complex dashboards."

"There's room for improvement within the GUI. There is also some room for improvement within the native parsers they support. But I can say that about pretty much any solution in this space."

"Some third-parties don't have specific API connectors built, so we had to work with Devo to get the logs and parse the data using custom parsers, rather than an out-of-the-box solution."

"From our experience, the Devo agent needs some work. They built it on top of OS Query's open-source framework. It seems like it wasn't tuned properly to handle a large volume of Windows event logs. In our experience, there would definitely be some room for improvement. A lot of SIEMs on the market have their own agent infrastructure. I think Devo's working towards that, but I think that it needs some improvement as far as keeping up with high-volume environments."

"We only use the core functionality and one of the reasons for this is that their security operation center needs improvement."

"There's always room to reduce the learning curve over how to deal with events and machine data. They could make the machine data simpler."

More Devo cons

Pricing and Cost Advice

"The pricing is quite harsh."

"We have a lifetime license, so we don't pay a monthly fee."

"ArcSight is an expensive solution."

"I would rate the product a seven out of ten since it's an enterprise product."

"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."

"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."

"It's not cheap at all as it's a big product and has been in the market for quite some time now."

"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."

"I'm not involved in the financial aspect, but I think the licensing costs are similar to other solutions. If all the solutions have a similar cost, Devo provides more for the money."

"We have an OEM agreement with Devo. It is very similar to the standard licensing agreement because we are charged in the same way as any other customer, e.g., we use the backroom."

"Be cautious of metadata inclusion for log types in pricing, as there are some "gotchas" with that."

"[Devo was] in the ballpark with at least a couple of the other front-runners that we were looking at. Devo is a good value and, given the quality of the product, I would expect to pay more."

"Our licensing fees are billed annually and per terabyte."

"I rate the pricing a four on a scale of one to ten, where one is cheap, and ten is expensive."

"I like the pricing very much. They keep it simple. It is a single price based on data ingested, and they do it on an average. If you get a spike of data that flows in, they will not stick it to you or charge you for that. They are very fair about that."

"Pricing is based on the number of gigabytes of ingestion by volume, and it's on a 30-day average. If you go over one day, that's not a big deal as long as the average is what you expected it to be."

More Devo pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

18%

Computer Software Company

16%

Government

Educational Organization

Financial Services Firm

18%

Computer Software Company

15%

University

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ArcSight Logger?

We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.

What is your experience regarding pricing and costs for ArcSight Logger?

The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.

What needs improvement with ArcSight Logger?

The solution has room for improvement. We're currently upgrading to the newer version, where they have something like Kafka, a hub for all solutions feeding information into Logger. However, I thin...

What do you like most about Devo?

Devo has a really good website for creating custom configurations.

What is your experience regarding pricing and costs for Devo?

Compared to Splunk or SentinelOne, it is really expensive. I rate the product’s pricing a nine out of ten, where one is cheap and ten is expensive.

What needs improvement with Devo?

They can improve their AI capabilities. If you look at some integrations like XDR or AI, which add to the platform to correlate situations in events, there are areas for enhancement. For instance, ...

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Product Reports

ArcSight Logger

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Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger

No data available

Overview

HPE ArcSight Data Platform (ADP) offers a future-ready data solution that enriches data in real time and supports open standards for better threat detection. Using security data connectors, ADP collects data and enriches it in real-time to give analysts organized information that can be acted upon instantly.

OpenText

Devo is the only cloud-native logging and security analytics platform that releases the full potential of all your data to empower bold, confident action when it matters most. Only the Devo platform delivers the powerful combination of real-time visibility, high-performance analytics, scalability, multitenancy, and low TCO crucial for monitoring and securing business operations as enterprises accelerate their shift to the cloud.

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa

United States Air Force, Rubrik, SentinelOne, Critical Start, NHL, Panda Security, Telefonica, CaixaBank, OpenText, IGT, OneMain Financial, SurveyMonkey, FanDuel, H&R Block, Ulta Beauty, Manulife, Moneylion, Chime Bank, Magna International, American Express Global Business Travel

ArcSight Logger vs. Devo