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ArcSight Logger vs LogRhythm SIEM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ArcSight Logger
Ranking in Log Management
30th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
31
Ranking in other categories
No ranking in other categories
LogRhythm SIEM
Ranking in Log Management
16th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
173
Ranking in other categories
Security Information and Event Management (SIEM) (12th)
 

Mindshare comparison

As of May 2025, in the Log Management category, the mindshare of ArcSight Logger is 0.8%, down from 1.1% compared to the previous year. The mindshare of LogRhythm SIEM is 2.1%, down from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Nagendra Nekkala. - PeerSpot reviewer
A scalable and stable solution that enables users to see all the event logs in one place
The technical support team is very slow. The support persons do not take prompt action. They take too much time to implement new changes. Even if we tell them that we are not able to get critical logs, they take almost three to four days to provide a resolution. The support is not good.
Mokhammad Rakhman - PeerSpot reviewer
User-friendly dashboard and machine learning capabilities improve threat hunting efficiency
LogRhythm SIEM has strong machine-learning capabilities with behavioral rules and analysis. The seamless integration for case management, along with a user-friendly dashboard user interface, makes tasks like threat hunting more efficient. Analytics and behavioral analysis help me save time with rule creation. Its scalability allows me to add components as needed. Overall, LogRhythm SIEM offers end-to-end visibility with a reasonable price.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution provides information about the risk factors."
"I am impressed with the product's ability to pick up logs. It also has UEBA which has reduced the time to take charge of the events."
"We haven't had any crashes or bugs. It is stable."
"The ESM use cases are the most valuable. It enables us to use the big data collection inside our company. We are able to create use cases for whatever it suits and I find that the most interesting part of any SIEM solution."
"ArcSight's robustness is its most valuable feature."
"The log digestion features from threat intelligence platforms like Recorded Future or Talos are valuable."
"We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist."
"In terms of ArcSight Logger's most valuable feature, it is their scalability. ArcSight's real advantage is its scalability because they have two layers, including the logger layer."
"Technical support has always been helpful."
"It's very easy to create the correlation rules with LogRhythm, and there are some advanced features like SIEM and UEBA, which are also very valuable."
"It gives us insight into our entire installation, where we are multiple sites, going as far as the East Coast to the Central West Coast."
"We have seen a massive increase in the amount of data that we can collect, the type of things that we can see, the way we can look at logs, the way we can get alerts, and the way can create our own customer roles, which has allowed us to customize the work in our environment."
"LogRhythm does a very good job of helping SOCs manage their workflows."
"The feature that makes it usable is the web interface."
"The log analysis feature is valuable."
"The most useful feature that I've found so far is the search function. I like all the different ways you're able to search through metadata and the different ways you're able to correlate or search through logs to find out what's going on."
 

Cons

"The solution could be improved in maintenance settings."
"The platform is quite expensive. They should reduce its cost."
"It is really difficult to work in ArcSight Logger, as it is very slow."
"The speed of Logger indexing and searching for certain bugs for some queries that we provide could be improved. It can handle a huge number of logs but it can be improved."
"It would be better if the product is cheaper."
"I would rate the technical support only 5 out of 10. The technical support is not satisfactory."
"The initial setup was a little bit complex."
"The integration with other systems could be improved."
"We do about 750 million a day and some days we do 715 million. Some days we do 820 million or 1.2 billion. But there's no way to drill in and find out: "Where did I get 400,000 extra logs today?" What was going on in my environment that I was able to absorb that peak? I have no way to identify it without running reports, which will produce a long-running PDF that I have to somehow compare to another long-running PDF... I would like to see like profiling behavior awareness around systems like they've been gunned to do around users with UEBA."
"We use Windows Event Forwarding to collect the logs from our Windows clients, and the logs get aggregated as one data source on that collector. Therefore, finding logs specific to one particular Windows system requires some creativity in how we search the SIEM."
"I would really like to see some type of group or global management for RIM policies,"
"The responses provided by the cloud team are inefficient."
"It will definitely help if the parsing side would be much easier, meaning it would be better if we could easily make adjustments on the parser, both on standard and non-standard log sources."
"NextGen SIEM has separate rules for AI, advanced intelligence, and MP rules - it would be better to have a centralized way to write the rules and create alarms."
"The console installation is an area with a shortcoming in the solution that needs improvement. If LogRhythm SIEM can offer a web console, it would be great."
"I would like a more fuller implementation of STIX/TAXII so I can pull in some of the government lists without having to go implement a whole new STIX/TAXII platform."
 

Pricing and Cost Advice

"I would rate the product a seven out of ten since it's an enterprise product."
"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."
"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."
"It's not cheap at all as it's a big product and has been in the market for quite some time now."
"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."
"We have a lifetime license, so we don't pay a monthly fee."
"The pricing is quite harsh."
"ArcSight is an expensive solution."
"NextGen SIEM's pricing is moderate."
"On a scale of one to ten, where one is low, and ten is high, I rate the pricing between six and seven."
"It costs a great amount, but its pricing is competitive with some of the other vendors. For licensing and support, we pay about 20,000. There are no additional costs or anything like that."
"Look for whatever will give you the most value. That's the main point. It is not one size fits all."
"When it comes time to renew, they say, "This is what you are using. This is what we can do for you." So, they work with you on pricing."
"On a scale of one to ten, I'd rate the pricing of this solution as a seven - not too expensive but not cheap either. Regarding licensing costs, it varies depending on factors like being a partner or an end user, but there are no additional costs aside from standard licensing fees for the basic SIEM solution."
"Look closely at the cost of licensing of other products. This should include setups and the need for support services. I did a RFQ to 2 other vendors before choosing this product."
"The solution has provided us with consistency and increased staff productivity through orchestrated automated work flows by at least 20 percent."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
17%
Government
9%
Educational Organization
6%
Computer Software Company
14%
Financial Services Firm
10%
Government
9%
Educational Organization
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ArcSight Logger?
We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.
What is your experience regarding pricing and costs for ArcSight Logger?
The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.
What needs improvement with ArcSight Logger?
The solution has room for improvement. We're currently upgrading to the newer version, where they have something like Kafka, a hub for all solutions feeding information into Logger. However, I thin...
What is the difference between log management and SIEM?
Rony, Daniel's answer is right on the money. There are many solutions for each in the market, a lot depends upon your ability to manage such tools and your budget. A small operation may be best s...
What needs improvement with LogRhythm NextGen SIEM?
The SOAR capabilities need improvements as they currently require programming knowledge. A more user-friendly user interface with drag-and-drop features, similar to key competitors like Splunk, wou...
What do you like most about LogRhythm SIEM?
I find LogRhythm's log management capabilities to be beneficial.
 

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger
LogRhythm NextGen SIEM, LogRhythm, LogRhythm Threat Lifecycle Management, LogRhythm TLM
 

Overview

 

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa
Macy's, NASA, Fujitsu, US Air Force, EY, Abbott, HD Supply, SAB Miller, UCLA, Raytheon, Amtrak, Cargill
Find out what your peers are saying about ArcSight Logger vs. LogRhythm SIEM and other solutions. Updated: April 2025.
851,604 professionals have used our research since 2012.