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ArcSight Logger vs LogRhythm SIEM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ArcSight Logger
Ranking in Log Management
31st
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
31
Ranking in other categories
No ranking in other categories
LogRhythm SIEM
Ranking in Log Management
11th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
173
Ranking in other categories
Security Information and Event Management (SIEM) (7th)
 

Mindshare comparison

As of April 2025, in the Log Management category, the mindshare of ArcSight Logger is 0.8%, down from 1.2% compared to the previous year. The mindshare of LogRhythm SIEM is 2.2%, down from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Geraldo Freitas - PeerSpot reviewer
Enhances our security incident investigation but not good for correlation
Investigation is good when you know what you want to search for in Logger. The most difficult part is parsing the logs and configuring the parsers. For investigation, it's good. For correlation, it's not good. We use Sentinel, and Sentinel has pre-built use cases that are much easier to configure. So, it enhances our security incident investigation. We have inbound integration, but configuring the parsers is sometimes very difficult. We only have two use cases where we have a correlation set up. We send the information to Check Point to block IP addresses when we see a lot of blocks from the same source. We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist. So, it offers the ease of integration.
Mokhammad Rakhman - PeerSpot reviewer
User-friendly dashboard and machine learning capabilities improve threat hunting efficiency
LogRhythm SIEM has strong machine-learning capabilities with behavioral rules and analysis. The seamless integration for case management, along with a user-friendly dashboard user interface, makes tasks like threat hunting more efficient. Analytics and behavioral analysis help me save time with rule creation. Its scalability allows me to add components as needed. Overall, LogRhythm SIEM offers end-to-end visibility with a reasonable price.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"ArcSight provides the basic information that we want."
"The most valuable feature is the level of detail that you can see about certain events, even when they do not come up in the console."
"We haven't had any crashes or bugs. It is stable."
"I am impressed with the product's ability to pick up logs. It also has UEBA which has reduced the time to take charge of the events."
"ArcSight's robustness is its most valuable feature."
"It is one of the best products available in the market."
"It's an efficient solution."
"In terms of ArcSight Logger's most valuable feature, it is their scalability. ArcSight's real advantage is its scalability because they have two layers, including the logger layer."
"NextGen SIEM's best feature is how it presents logs."
"We have NetFlow information going into it, so we can examine a lot of traffic patterns and anomalies, especially if something stands out and is not the baseline. This helps a lot."
"LogRhythm SIEM has some valuable features, including its ability to maintain backups of events and manage alerts separately through an engine that handles content and administration tasks."
"The dashboards in the LogRhythm SIEM really help us as a starting point. It gives us a starting point we can go to every day. We walk through several dashboards to see anomalous activity for further investigation."
"It gives us insight into our entire installation, where we are multiple sites, going as far as the East Coast to the Central West Coast."
"Technical support is very helpful and responsive."
"The most valuable features of the solution are network monitoring, user behavior analytics, and log collection."
"We should be able to response to threats and gain visibility into our environment that we don't currently have."
 

Cons

"ArcSight has been sold two or three times, and the quality has decreased."
"In the next release, I want to see more intelligence."
"The solution could be improved in maintenance settings."
"The solution must provide readymade connectors for different applications."
"I had some latency issues for two months. I had to increase our storage capacity significantly to reduce the latency."
"The speed of Logger indexing and searching for certain bugs for some queries that we provide could be improved. It can handle a huge number of logs but it can be improved."
"I would like to see better scheduling in the next release of this solution."
"We have had problems with archiving."
"Sometimes the error-logging is not altogether helpful. For example, on an upgrade, a systems data processor, a Windows box, was throwing an error code like 1083. Then it just stopped and it died right out of the installer and nobody looked. We searched through Google and what it means is the Windows Firewall wasn't turned on so that it could create a rule for the product. Why wouldn't they bubble up that description so that I wouldn't have to call support and I could just know, "Okay, the firewall wasn't turned on. Turn it back on. Re-run the installer and keep going.""
"My biggest complaint is documentation. Everyone tells me, "We have documentation on the Community site." I have searched for different types of documentation on numerous occasions, and it might be there, but it's not easily findable."
"Sometimes the Platform Manager crashes because it's built around Windows."
"We need to get better training for things like creating code and playlists. The way it's done now takes a long time."
"There are other security technologies outside of this SIEM that should be inside of this SIEM. I can see in their roadmap that they're trying to address a lot of these things, and have these technologies built into the solution, because there is no point in going to another vendor or opening up a second window to obtain the data that you need."
"The product's initial setup phase is pretty complex."
"The reporting on the dashboard should be improved from a management perspective. It would be helpful if they adjusted the colors and the presentation to make things clearer and easier to read."
"The customer support system is time-consuming."
 

Pricing and Cost Advice

"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."
"It's not cheap at all as it's a big product and has been in the market for quite some time now."
"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."
"We have a lifetime license, so we don't pay a monthly fee."
"I would rate the product a seven out of ten since it's an enterprise product."
"ArcSight is an expensive solution."
"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."
"The pricing is quite harsh."
"Look closely at the cost of licensing of other products. This should include setups and the need for support services. I did a RFQ to 2 other vendors before choosing this product."
"The pricing is very reasonable and accessible compared to other products in the market but I am not very sure about the exact licensing cost per year for our company."
"I give the price a six out of ten."
"The setup and licensing for small and medium size businesses is straightforward, though when it comes to the enterprise it pays to keep in mind the possibility for complications given all the extras and add-ons that may be required."
"It is a very cost-effective solution."
"Look for whatever will give you the most value. That's the main point. It is not one size fits all."
"In the context of our country, the price of this solution is too high."
"The license cost is around $10 per MPS."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
17%
Government
9%
Educational Organization
6%
Educational Organization
44%
Computer Software Company
9%
Financial Services Firm
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ArcSight Logger?
We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.
What is your experience regarding pricing and costs for ArcSight Logger?
The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.
What needs improvement with ArcSight Logger?
The solution has room for improvement. We're currently upgrading to the newer version, where they have something like Kafka, a hub for all solutions feeding information into Logger. However, I thin...
What is the difference between log management and SIEM?
Rony, Daniel's answer is right on the money. There are many solutions for each in the market, a lot depends upon your ability to manage such tools and your budget. A small operation may be best s...
What needs improvement with LogRhythm NextGen SIEM?
The SOAR capabilities need improvements as they currently require programming knowledge. A more user-friendly user interface with drag-and-drop features, similar to key competitors like Splunk, wou...
What do you like most about LogRhythm SIEM?
I find LogRhythm's log management capabilities to be beneficial.
 

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger
LogRhythm NextGen SIEM, LogRhythm, LogRhythm Threat Lifecycle Management, LogRhythm TLM
 

Overview

 

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa
Macy's, NASA, Fujitsu, US Air Force, EY, Abbott, HD Supply, SAB Miller, UCLA, Raytheon, Amtrak, Cargill
Find out what your peers are saying about ArcSight Logger vs. LogRhythm SIEM and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.