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ArcSight Logger vs Graylog Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 14, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ArcSight Logger
Ranking in Log Management
45th
Average Rating
7.6
Reviews Sentiment
5.8
Number of Reviews
32
Ranking in other categories
No ranking in other categories
Graylog Enterprise
Ranking in Log Management
8th
Average Rating
8.0
Reviews Sentiment
5.4
Number of Reviews
24
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Log Management category, the mindshare of ArcSight Logger is 0.9%, up from 0.8% compared to the previous year. The mindshare of Graylog Enterprise is 4.4%, down from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Market Share Distribution
ProductMarket Share (%)
Graylog Enterprise4.4%
ArcSight Logger0.9%
Other94.7%
Log Management
 

Featured Reviews

MA
Sr. Cybersecurity Consultant IT/OT at EJADA
Compliance and cost-effectiveness have improved while critical infrastructure security adapts to evolving needs
ArcSight Logger fulfills compliance requirements and passes audit requirements. It is one of the Aramco standards requirements and is recommended by Aramco for any implementation. Aramco, SABIC, water companies, and electricity companies are critical infrastructure with air-gapped networks. In an air-gapped network, there is no communication going out from that network area to the outside world, even to the corporate network. ArcSight Logger is installed on minimal resources with minimal requirements. There are not many upgrades or new features that come up frequently, though they do occur occasionally.
NC
Security Officer at JSC "Moldtelecom" S.A.
Log analysis has become clearer and faster but visualization and extensibility still need work
The problem was with the complexity and the cost to add extensions. We found this very expensive to buy another version with additional features. I think that Graylog Enterprise does not have customizable dashboards. I did not see them in Graylog Enterprise because most of the time we used the open source free version, which is limited. I think Graylog Enterprise should improve some things that they have in the paid version and perhaps provide users with a menu that gives examples of parsing logs and draws graphics so that people do not need to improve another system such as Grafana. This would be interesting. When it comes to functionalities, I found the log management in Graylog Enterprise acceptable. It is very simple to use and to collect logs. It has support for different protocols and different ports, and the sidecar is easy to use. However, in visualization, I think it needs to be much better.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I am impressed with the product's ability to pick up logs. It also has UEBA which has reduced the time to take charge of the events."
"We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist."
"It's a brilliant log collection tool, and it can handle hundreds of thousands of servers in a single shot to ingest the data."
"In our country we are a little bit private in terms of solutions, so we are just starting to use the basic data capture. Now some users can start to use additional features that come with Micro Focus ArcSight like user behavior analytics for investigating."
"The most valuable feature is the search capability, which is simple to use."
"We haven't had any crashes or bugs. It is stable."
"ArcSight Logger is very stable and useful for customers."
"The ability to customize the solution in great detail is its most valuable features. We can customize the use cases and also have the ability to do scripting. We can personalize our dashboard as well. The scalability the solution offers is quite impressive."
"Graylog Enterprise has positively impacted my organization by significantly minimizing our workload and making it easier to identify any issues in a service."
"The ability to write custom alerts is key to information security and compliance."
"Everything stands out as valuable, including the fact that I can quantify and qualify the logs, create pipelines and process the logs in any way I like, and create charts or data maps."
"One of the most valuable features is that you are able to do a very detailed search through the log messages in the overview."
"I like the correlation and the alerting."
"Storing logs in Elasticsearch means log retrieval is extremely fast, and full text search is available by default."
"It has data adapters and lookup tables that utilize HTTP calls to APIs."
"What I like about Graylog is that it's real-time and you have access to the raw data. So, you ingest it, and you have access to every message and every data item you ingest. You can then build analytics on top of that. You can look at the raw data, and you can do some volumetric estimations, such as how big traffic you have, how many messages of data of a type you have, etc."
 

Cons

"I had some latency issues for two months. I had to increase our storage capacity significantly to reduce the latency."
"I think the ArcSight team should try to simplify legacy products for the customers, because that product is not easy to use or to work with. It needs more more competency or appeal to use. We hope Micro Focus is trying to resolve this."
"The initial setup was a little bit complex."
"I would rate the technical support only 5 out of 10. The technical support is not satisfactory."
"The integration with other systems could be improved."
"They are migrating to Splunk because ArcSight Logger doesn't have those features for user or customer behavior analysis."
"You have limited reporting capabilities and I wouldn't choose ArcSight Logger for this purpose."
"Using the ArcSight Logger dashboard is not particularly intuitive or efficient, so it is important to be trained in its use."
"I would like to see a date and time in the Graylog Grok patterns so that I can save time when searching for a log. I like how the streams and the search query work, but adding a date and time will allow me to pull out a log in a milli-second."
"I would like to see a default dashboard widget that shows the topology of the clusters defined for the graylog install."
"It would be great if Graylog could provide a better Python package in order to make it easier to use for the Python community."
"More complex visualizations and the ability to execute custom Elasticsearch queries would be great."
"With technical support, you are on your own without an enterprise license."
"There are many other applications in the market that influenced my rating reduction."
"I hope to see improvements in Graylog for more interactivity, user-friendliness, and creating alerts. The initial setup is complex."
"Elasticsearch recommendations for tuning could be better. Graylog doesn't have direct support for running the system inside of Kubernetes, so it can be challenging to fill in the gaps and set up containers in a way that is both performant and stable."
 

Pricing and Cost Advice

"I would rate the product a seven out of ten since it's an enterprise product."
"We have a lifetime license, so we don't pay a monthly fee."
"It's not cheap at all as it's a big product and has been in the market for quite some time now."
"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."
"The pricing is quite harsh."
"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."
"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."
"ArcSight is an expensive solution."
"Consider Enterprise support if you have atypical needs or setup requirements.​"
"It's an open-source solution that can be used free of charge."
"There is an open source version and an enterprise version. I wouldn't recommend the enterprise version, but as an open source solution, it is solid and works really well."
"Graylog is a free open-source solution. The free version has a capacity limitation of 2 GB daily, if you want to go above this you have to purchase a license."
"I use the free version of Graylog."
"Having paid official support is wise for projects."
"​You get a lot out-of-the-box with the non-enterprise version, so give it a try first."
"If you want something that works and do not have the money for Splunk or QRadar, take Graylog.​​"
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
8%
Marketing Services Firm
8%
Manufacturing Company
7%
Computer Software Company
14%
Comms Service Provider
11%
University
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise10
Large Enterprise16
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise5
Large Enterprise9
 

Questions from the Community

What do you like most about ArcSight Logger?
We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.
What is your experience regarding pricing and costs for ArcSight Logger?
The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.
What needs improvement with ArcSight Logger?
This decision is made by higher management as they don't want to have multiple solutions for one solution. ArcSight Logger themselves don't provide good support, but companies such as ours provide ...
What is your experience regarding pricing and costs for Graylog?
I am not familiar with the pricing details of Graylog, as I was not responsible for that aspect. It was determined that we didn't need an enterprise plan, which is more suited for clients with less...
What needs improvement with Graylog?
I do not have any specific examples or numbers, such as time saved or incidents to share. Currently, I have no suggestions for how Graylog Enterprise can be improved, as there are no pain points or...
What is your primary use case for Graylog?
Graylog Enterprise is the logging and management tool we initially used, but later we stopped using it and switched to Loki, Grafana Loki for the logs. Eventually, we moved back to Graylog Enterpri...
 

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger
Graylog2
 

Overview

 

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa
Blue Cross Blue Shield, eBay, Cisco, LinkedIn, SAP, King.com, Twilio, Deutsche Presse-Agentur
Find out what your peers are saying about ArcSight Logger vs. Graylog Enterprise and other solutions. Updated: December 2025.
881,707 professionals have used our research since 2012.