ArcSight Logger vs Graylog Enterprise comparison

OpenText and Graylog are both solutions in the Log Management category. OpenText is ranked #39 with an average rating of 7.0, while Graylog is ranked #8 with an average rating of 8.0. OpenText holds a 0.9% mindshare in Log Management, compared to Graylog’s 3.1% mindshare. Additionally, 81% of OpenText users are willing to recommend the solution, compared to 96% of Graylog users who would recommend it.

ArcSight Logger

Read 32 ArcSight Logger reviews

2,341 Views
2,294 Comparison Views

81% willing to recommend

Graylog Enterprise

Read 25 Graylog Enterprise reviews

8,432 Views
8,348 Comparison Views

96% willing to recommend

ArcSight Logger

Graylog Enterprise

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Executive SummaryUpdated on Mar 15, 2026

ArcSight Logger and Graylog Enterprise are contenders in the log management category, each with distinct advantages. ArcSight Logger has an edge due to its comprehensive scalability and efficient integration for large organizations.

Features: ArcSight Logger is known for its robust scalability, effective integration abilities, and customization options in event queries and reporting. It can handle large log volumes with efficiency. It features a logger and correlation layer for seamless data management. Graylog Enterprise offers valuable Elasticsearch integration, allowing powerful searches and easy dashboard visualization. Its open-source foundation provides flexibility and reduced initial costs, while retaining robust search capabilities and user-friendly interfaces for a simple deployment experience.

Room for Improvement: ArcSight Logger faces user-friendliness challenges, with a complex interface and slower query response times. It can benefit from enhanced support services. Graylog Enterprise needs improvements in visualization and dashboard functionality. Better integration support and flexible alert systems are also essential, as well as strengthened support for large deployments and indexing processes.

Ease of Deployment and Customer Service: ArcSight Logger primarily operates on-premises, with variable customer support experiences, often slower post Micro Focus acquisition. Graylog Enterprise allows flexible deployment across hybrid and cloud settings, praised for responsive, quality customer service and support that enhances the user experience.

Pricing and ROI: ArcSight Logger is costly, offering high ROI through security and scalability critical for large enterprises but criticized for its complex licensing and high annual fees. Graylog Enterprise reduces initial costs significantly with its open-source option, making it accessible for smaller deployments while providing premium features at higher tiers. Its minimized operational costs and ease of use lead to significant resource savings in troubleshooting and maintenance.

To learn more, read our detailed ArcSight Logger vs. Graylog Enterprise Report (Updated: April 2026).

Buyer's Guide

ArcSight Logger vs. Graylog Enterprise

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ArcSight Logger

Ranking in Log Management

39th

Average Rating

7.6

Reviews Sentiment

5.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Graylog Enterprise

Ranking in Log Management

8th

Average Rating

8.0

Reviews Sentiment

5.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2026, in the Log Management category, the mindshare of ArcSight Logger is 0.9%, up from 0.8% compared to the previous year. The mindshare of Graylog Enterprise is 3.1%, down from 6.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Log Management Mindshare Distribution
Product	Mindshare (%)
Graylog Enterprise	3.1%
ArcSight Logger	0.9%
Other	96.0%

Log Management

Featured Reviews

Mohammed Shoaib Abdulla

Sr. Cybersecurity Consultant IT/OT at EJADA

Compliance and cost-effectiveness have improved while critical infrastructure security adapts to evolving needs

ArcSight Logger fulfills compliance requirements and passes audit requirements. It is one of the Aramco standards requirements and is recommended by Aramco for any implementation. Aramco, SABIC, water companies, and electricity companies are critical infrastructure with air-gapped networks. In an air-gapped network, there is no communication going out from that network area to the outside world, even to the corporate network. ArcSight Logger is installed on minimal resources with minimal requirements. There are not many upgrades or new features that come up frequently, though they do occur occasionally.

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NicolaeCIornii

Security Officer at JSC "Moldtelecom" S.A.

Log analysis has become clearer and faster but visualization and extensibility still need work

The problem was with the complexity and the cost to add extensions. We found this very expensive to buy another version with additional features. I think that Graylog Enterprise does not have customizable dashboards. I did not see them in Graylog Enterprise because most of the time we used the open source free version, which is limited. I think Graylog Enterprise should improve some things that they have in the paid version and perhaps provide users with a menu that gives examples of parsing logs and draws graphics so that people do not need to improve another system such as Grafana. This would be interesting. When it comes to functionalities, I found the log management in Graylog Enterprise acceptable. It is very simple to use and to collect logs. It has support for different protocols and different ports, and the sidecar is easy to use. However, in visualization, I think it needs to be much better.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Our return on investment for implementing ArcSight Logger over the past 12 months has been positive."

"The most valuable feature is the level of detail that you can see about certain events, even when they do not come up in the console."

"We haven't had any crashes or bugs; it is stable."

"The ESM use cases are the most valuable; it enables us to use the big data collection inside our company, and we are able to create use cases for whatever it suits and I find that the most interesting part of any SIEM solution."

"I would definitely say to go with this product as it's the best in the market, but before opting for this product your perform solution-sizing because otherwise you might end up digging your own grave in fixing it."

"We check a lot of logs in ArcSight Logger because we're running a massive database platform."

"ArcSight Logger is very stable and useful for customers."

"I am impressed with the product's ability to pick up logs. It also has UEBA which has reduced the time to take charge of the events."

More ArcSight Logger pros

"Open source and user friendly."

"The solution's most valuable feature is its new interface."

"The product is scalable. The solution is stable."

"Troubleshooting is straightforward with Graylog Enterprise."

"The best feature of Graylog is the Elasticsearch integration. We can integrate and we can run filters, such as an event of interest, and those logs we can send to any SIEM tool or as an analytic. Additionally, there are clear and well-documented implementation instructions on their website to follow if needed."

"We're using the Community edition, but I know that it has really good dashboarding and alerts."

"We have scaled from a single machine installation (a VM with a Graylog + ES + MongoDB) to (2 Graylog + 2 ES + 3 MongoDB). This was done smoothly with a minimal impact on logging."

"I know that there are other similar tools available, but I enjoy using Graylog the most."

More Graylog Enterprise pros

Cons

"We find that the search and access functionality is quite slow."

"I had some latency issues for two months. I had to increase our storage capacity significantly to reduce the latency."

"Scaling this product is painful."

"I think the ArcSight team should try to simplify legacy products for the customers, because that product is not easy to use or to work with."

"The initial setup was a bit complicated to follow since there are many different components present within it."

"It is very expensive for what it delivers."

"The console in older versions is not user-friendly."

"The speed of Logger indexing and searching for certain bugs for some queries that we provide could be improved. It can handle a huge number of logs but it can be improved."

More ArcSight Logger cons

"The technical support is a weak point in this product. It's not so easy to contact them and they don't answer immediately."

"There are many other applications in the market that influenced my rating reduction."

"When it comes to configuring the processing pipeline, writing the rules can be very tedious, especially since the documentation isn't extensive on how the functions provided for these rules work."

"The initial setup was really complex because I did it myself."

"I would like to see some kind of visualization included in Graylog. The report is plain, they could be improved."

"The biggest problem is the collector application, as we wanted to avoid using Graylog Collector Sidecar due to its architecture."

"The documentation for Graylog Enterprise can be improved, as this has been a pain point."

"I would rate them as a two out of 10. You are on your own without an enterprise license."

More Graylog Enterprise cons

Pricing and Cost Advice

"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."

"The pricing is quite harsh."

"ArcSight is an expensive solution."

"I would rate the product a seven out of ten since it's an enterprise product."

"It's not cheap at all as it's a big product and has been in the market for quite some time now."

"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."

"We have a lifetime license, so we don't pay a monthly fee."

"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."

"Having paid official support is wise for projects."

"There is an open source version and an enterprise version. I wouldn't recommend the enterprise version, but as an open source solution, it is solid and works really well."

"You get a lot out-of-the-box with the non-enterprise version, so give it a try first."

"I am using a community edition. I have not looked at the enterprise offering from Graylog."

"I use the free version of Graylog."

"Consider Enterprise support if you have atypical needs or setup requirements."

"It's an open-source solution that can be used free of charge."

"Graylog is a free open-source solution. The free version has a capacity limitation of 2 GB daily, if you want to go above this you have to purchase a license."

More Graylog Enterprise pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

10%

Comms Service Provider

Marketing Services Firm

Manufacturing Company

Computer Software Company

12%

Comms Service Provider

11%

University

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	10
Large Enterprise	16

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	5
Large Enterprise	10

Questions from the Community

What do you like most about ArcSight Logger?

We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.

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What is your experience regarding pricing and costs for ArcSight Logger?

The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.

See all answers

What needs improvement with ArcSight Logger?

This decision is made by higher management as they don't want to have multiple solutions for one solution. ArcSight Logger themselves don't provide good support, but companies such as ours provide ...

See all answers

What is your experience regarding pricing and costs for Graylog?

I am not sure about the pricing, setup cost, and licensing because that was dealt with by a different team that handled the licensing and procurement.

See all answers

What needs improvement with Graylog?

The documentation for Graylog Enterprise can be improved, as this has been a pain point. I think the visualization aspect of Graylog Enterprise can be made more rich, similar to what we have in Gra...

See all answers

What is your primary use case for Graylog?

I remember using Graylog Enterprise in the past at a software house where we used it for logging. During that time, we were using Graylog Enterprise as a log aggregator, collecting logs from multip...

See all answers

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Compared 11% of the time

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Compared 7% of the time

syslog-ng vs Graylog Enterprise

Compared 6% of the time

Splunk Enterprise Security vs Graylog Enterprise

Compared 5% of the time

LogRhythm SIEM vs Graylog Enterprise

Compared 5% of the time

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Product Reports

Buyer's Guide

ArcSight Logger

May 2026

Download ArcSight Logger product report

Buyer's Guide

Graylog Enterprise

May 2026

Download Graylog Enterprise product report

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger

Graylog2

Overview

ArcSight Logger effectively manages vast log data volumes, streamlining complex query execution and data compression while supporting various devices to meet compliance needs.

ArcSight Logger, known for scalability, simplifies handling extensive log data and executes complex queries swiftly. Its data compression features, coupled with versatile device support, allow for smooth security analytics and log collection. Users appreciate its real-time network insights and intuitive interface. However, improvements are needed in indexing speed, user navigation simplification, enhanced system integration, advanced analytics, and comprehensive threat management. Companies leverage ArcSight Logger for on-premises log management, vital for IT asset event monitoring and compliance within telecom and enterprise sectors.

What are the key features?

Scalability: Handles large log data volumes efficiently.
Complex Query Execution: Quickly executes intricate queries.
Data Compression: Optimizes storage with excellent compression.
Device Support: Out-of-the-box compatibility with numerous devices.
Customization: Easily customizes to user needs.
Security Analytics: Provides robust analytics for security requirements.
Real-time Insights: Offers awareness of ongoing network activities.

What benefits and ROI should be considered?

Compliance Assurance: Meets audit requirements with comprehensive insights.
Time Efficiency: Fast query execution reduces analysis time.
Reduced Storage Costs: Data compression lowers storage expenses.
Enhanced Security: Improves security posture with real-time analytics.

In industries like telecom and enterprise, ArcSight Logger facilitates on-premises deployments to manage logs, process queries, and integrate with security tools, essential for incident response. It aids in retaining logs, monitoring Windows events, overseeing communications, and is employed in fraud prevention and security monitoring involving syslog servers.

OpenText

Graylog Enterprise, recognized for log collection, real-time search, and enriched data handling, offers an open-source framework that integrates seamlessly with Elasticsearch. Its user-centric interface streamlines data correlation and log aggregation, supporting both backend services and comprehensive monitoring needs.

Graylog Enterprise stands out for its stability and powerful log management capabilities, facilitating efficient log aggregation, real-time updates, and data analytics. Users benefit from its plugin-based alerting, user-friendly interface, and support for microservices, including Docker integration. The ability to search in detail, flexible API integration, and data enrichment features are highly valued. Challenges include collector application issues, desired visualization enhancements, and authentication integration improvements. Users seek advancements in UI customization, backup functions, and easier rule creation.

What are Graylog Enterprise's most important features?

Log Collection: Efficiently aggregates and handles diverse logs.
Real-Time Search: Provides immediate log data access.
Custom Alerts: Plugin-based alerting for tailored notifications.
Dashboard Enhancements: Improved visualization for data insights.
Data Enrichment: Adds value through detailed log analysis.

What benefits and ROI can users expect?

Audit Trail Support: Essential for compliance in financial sectors.
Security Event Correlation: Enables incident analysis and response.
Faster Issue Identification: Speeds up troubleshooting with detailed visualization.
API Flexibility: Seamless integration across systems and environments.
Comprehensive Monitoring: Centralized log management enhances oversight.

In industrial use, Graylog Enterprise is crucial for audit trailing in financial sectors, facilitating security event identification and error monitoring. Backend teams leverage real-time analytics for swift issue resolution, while developers appreciate the comprehensive log visualization enabled by Docker integration for microservice management.

Graylog

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa

Blue Cross Blue Shield, eBay, Cisco, LinkedIn, SAP, King.com, Twilio, Deutsche Presse-Agentur

Buyer's Guide

ArcSight Logger vs. Graylog Enterprise

April 2026

Free Report: ArcSight Logger vs. Graylog Enterprise

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