

ArcSight Logger and Graylog Enterprise are contenders in the log management category, each with distinct advantages. ArcSight Logger has an edge due to its comprehensive scalability and efficient integration for large organizations.
Features: ArcSight Logger is known for its robust scalability, effective integration abilities, and customization options in event queries and reporting. It can handle large log volumes with efficiency. It features a logger and correlation layer for seamless data management. Graylog Enterprise offers valuable Elasticsearch integration, allowing powerful searches and easy dashboard visualization. Its open-source foundation provides flexibility and reduced initial costs, while retaining robust search capabilities and user-friendly interfaces for a simple deployment experience.
Room for Improvement: ArcSight Logger faces user-friendliness challenges, with a complex interface and slower query response times. It can benefit from enhanced support services. Graylog Enterprise needs improvements in visualization and dashboard functionality. Better integration support and flexible alert systems are also essential, as well as strengthened support for large deployments and indexing processes.
Ease of Deployment and Customer Service: ArcSight Logger primarily operates on-premises, with variable customer support experiences, often slower post Micro Focus acquisition. Graylog Enterprise allows flexible deployment across hybrid and cloud settings, praised for responsive, quality customer service and support that enhances the user experience.
Pricing and ROI: ArcSight Logger is costly, offering high ROI through security and scalability critical for large enterprises but criticized for its complex licensing and high annual fees. Graylog Enterprise reduces initial costs significantly with its open-source option, making it accessible for smaller deployments while providing premium features at higher tiers. Its minimized operational costs and ease of use lead to significant resource savings in troubleshooting and maintenance.
Graylog allows our security team and IT engineers quick access to information, as it all goes to one place.
There have been financial savings as well and increased reliability, because I don't depend on a physical server hosted in my office.
Since I began using Graylog Enterprise, I perceive a return on investment, including a fifteen percent reduction in incident response time and twenty percent less time to find bugs.
We provide pre-implementation, implementation, and post-implementation support.
Customer support for Graylog Enterprise is excellent.
I would rate customer support a ten on a scale from one to ten because they were always very proactive with us, helping with whatever was required.
The support experience generally depends on the issue complexity, but the team was very responsive and their technical guidance was also very good and constant.
More up-to-date documentation on how to do high ingestion and high search scenarios, including recommendations for configuration and deployment, would be useful.
I haven't needed to scale so far, but I believe it will meet my needs when I expand in the future.
The scalability of Graylog Enterprise is very good; it always responds to needs at the right time.
Graylog Enterprise is completely stable.
I believe Graylog Enterprise is stable; it provides a lot of information about alerts, allowing good visibility of the client's environment.
Graylog Enterprise is stable.
Splunk does much more than SIEM, including log analysis, user behavior analysis, threat intelligence, and customer behavior analysis.
Mainly, it's about integrations: being able to parse different sources and output to different systems easier.
I understand that Graylog Enterprise is not a SIEM; it is a log management tool. However, it was able to meet my needs for security log monitoring specifically.
Writing the rules can be very tedious, especially since the documentation isn't extensive on how the functions provided for these rules work.
It costs approximately $50,000 or $60,000 for 100 GB a day.
Regarding my experience with the price, configuration cost, and licensing of Graylog Enterprise, I consider that the cost-benefit ratio is very good when compared.
I worked in the SOC environment focusing more on analyzing alerts, but I was able to understand the configurations well, including setting up use cases and automations.
ArcSight Logger installs on very minimal resources with very few requirements
The Graylog features that have proven to be most beneficial for our data analysis in particular are that we tend to use it as a big data store, so we have the correlation rules that, if something matches under certain conditions, it raises an alarm.
The best feature of Graylog Enterprise is its high-performance search engine that provides fast, flexible, and scalable analysis of machine data or pod data.
Monitoring improved by up to 80 percent because of having all the logs centralized.
| Product | Mindshare (%) |
|---|---|
| Graylog Enterprise | 2.5% |
| ArcSight Logger | 1.0% |
| Other | 96.5% |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 9 |
| Large Enterprise | 17 |
| Company Size | Count |
|---|---|
| Small Business | 13 |
| Midsize Enterprise | 6 |
| Large Enterprise | 13 |
ArcSight Logger effectively manages vast log data volumes, streamlining complex query execution and data compression while supporting various devices to meet compliance needs.
ArcSight Logger, known for scalability, simplifies handling extensive log data and executes complex queries swiftly. Its data compression features, coupled with versatile device support, allow for smooth security analytics and log collection. Users appreciate its real-time network insights and intuitive interface. However, improvements are needed in indexing speed, user navigation simplification, enhanced system integration, advanced analytics, and comprehensive threat management. Companies leverage ArcSight Logger for on-premises log management, vital for IT asset event monitoring and compliance within telecom and enterprise sectors.
What are the key features?In industries like telecom and enterprise, ArcSight Logger facilitates on-premises deployments to manage logs, process queries, and integrate with security tools, essential for incident response. It aids in retaining logs, monitoring Windows events, overseeing communications, and is employed in fraud prevention and security monitoring involving syslog servers.
Graylog Enterprise, recognized for log collection, real-time search, and enriched data handling, offers an open-source framework that integrates seamlessly with Elasticsearch. Its user-centric interface streamlines data correlation and log aggregation, supporting both backend services and comprehensive monitoring needs.
Graylog Enterprise stands out for its stability and powerful log management capabilities, facilitating efficient log aggregation, real-time updates, and data analytics. Users benefit from its plugin-based alerting, user-friendly interface, and support for microservices, including Docker integration. The ability to search in detail, flexible API integration, and data enrichment features are highly valued. Challenges include collector application issues, desired visualization enhancements, and authentication integration improvements. Users seek advancements in UI customization, backup functions, and easier rule creation.
What are Graylog Enterprise's most important features?In industrial use, Graylog Enterprise is crucial for audit trailing in financial sectors, facilitating security event identification and error monitoring. Backend teams leverage real-time analytics for swift issue resolution, while developers appreciate the comprehensive log visualization enabled by Docker integration for microservice management.
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