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ArcSight Logger vs Graylog Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ArcSight Logger
Ranking in Log Management
33rd
Average Rating
7.6
Reviews Sentiment
5.8
Number of Reviews
32
Ranking in other categories
No ranking in other categories
Graylog Enterprise
Ranking in Log Management
8th
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
26
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Log Management category, the mindshare of ArcSight Logger is 0.9%, up from 0.8% compared to the previous year. The mindshare of Graylog Enterprise is 2.8%, down from 6.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Mindshare Distribution
ProductMindshare (%)
Graylog Enterprise2.8%
ArcSight Logger0.9%
Other96.3%
Log Management
 

Featured Reviews

MA
Sr. Cybersecurity Consultant IT/OT at EJADA
Compliance and cost-effectiveness have improved while critical infrastructure security adapts to evolving needs
ArcSight Logger fulfills compliance requirements and passes audit requirements. It is one of the Aramco standards requirements and is recommended by Aramco for any implementation. Aramco, SABIC, water companies, and electricity companies are critical infrastructure with air-gapped networks. In an air-gapped network, there is no communication going out from that network area to the outside world, even to the corporate network. ArcSight Logger is installed on minimal resources with minimal requirements. There are not many upgrades or new features that come up frequently, though they do occur occasionally.
NC
Security Officer at JSC "Moldtelecom" S.A.
Log analysis has become clearer and faster but visualization and extensibility still need work
The problem was with the complexity and the cost to add extensions. We found this very expensive to buy another version with additional features. I think that Graylog Enterprise does not have customizable dashboards. I did not see them in Graylog Enterprise because most of the time we used the open source free version, which is limited. I think Graylog Enterprise should improve some things that they have in the paid version and perhaps provide users with a menu that gives examples of parsing logs and draws graphics so that people do not need to improve another system such as Grafana. This would be interesting. When it comes to functionalities, I found the log management in Graylog Enterprise acceptable. It is very simple to use and to collect logs. It has support for different protocols and different ports, and the sidecar is easy to use. However, in visualization, I think it needs to be much better.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"ArcSight has improved incident response from days to minutes."
"I would definitely say to go with this product as it's the best in the market, but before opting for this product your perform solution-sizing because otherwise you might end up digging your own grave in fixing it."
"The log digestion features from threat intelligence platforms like Recorded Future or Talos are valuable."
"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand."
"The solution is scalable, and we have approximately 6,000 machines sending logs."
"The most important thing is the scalability of the product and its ease of use."
"ArcSight's robustness is its most valuable feature."
"ArcSight provides the basic information that we want."
"Everything stands out as valuable, including the fact that I can quantify and qualify the logs, create pipelines and process the logs in any way I like, and create charts or data maps."
"We have scaled from a single machine installation (a VM with a Graylog + ES + MongoDB) to (2 Graylog + 2 ES + 3 MongoDB). This was done smoothly with a minimal impact on logging."
"The ability to write custom alerts is key to information security and compliance."
"Graylog Enterprise positively impacts the organization by helping the team and analysts investigate incidents faster since logs from servers, endpoints, cloud, and firewalls are available in one place."
"Storing logs in Elasticsearch means log retrieval is extremely fast, and full text search is available by default."
"UDP is a fast and lightweight protocol, perfect for sending large volumes of logs with minimal overhead."
"Message forwarding through the in-built module."
"This had increased productivity for the dev and support teams, because we are directly notifying them."
 

Cons

"It is very expensive for what it delivers."
"Scaling this product is painful."
"The only thing I did not particularly like about the product was its speed on the web interface."
"The graphics and dashboard could be improved."
"The next release should have AI capabilities."
"I would rate the technical support only 5 out of 10. The technical support is not satisfactory."
"You have limited reporting capabilities and I wouldn't choose ArcSight Logger for this purpose."
"I think the ArcSight team should try to simplify legacy products for the customers, because that product is not easy to use or to work with. It needs more more competency or appeal to use. We hope Micro Focus is trying to resolve this."
"The support from the Graylog community is helpful, but they can do better."
"I would like to see a default dashboard widget that shows the topology of the clusters defined for the graylog install."
"Dashboards, stream alerts and parsing could be improved."
"More customization is always useful."
"There should be some user groups and an auto sign-in feature.​"
"More complex visualizations and the ability to execute custom Elasticsearch queries would be great."
"Its scalability gets complicated when we have to update or edit multiple nodes."
"The infrastructure cost is the main issue. I like the rest. If the infrastructure costs could be lower, it would be fantastic."
 

Pricing and Cost Advice

"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."
"It's not cheap at all as it's a big product and has been in the market for quite some time now."
"The pricing is quite harsh."
"ArcSight is an expensive solution."
"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."
"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."
"I would rate the product a seven out of ten since it's an enterprise product."
"We have a lifetime license, so we don't pay a monthly fee."
"I use the free version of Graylog."
"​You get a lot out-of-the-box with the non-enterprise version, so give it a try first."
"It's open source and free. They have a paid version, but we never looked into that because we never needed the features of the paid version."
"If you want something that works and do not have the money for Splunk or QRadar, take Graylog.​​"
"Consider Enterprise support if you have atypical needs or setup requirements.​"
"There is an open source version and an enterprise version. I wouldn't recommend the enterprise version, but as an open source solution, it is solid and works really well."
"We are using the free version of the product. However, the paid version is expensive."
"We're using the Community edition."
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Top Industries

By visitors reading reviews
Construction Company
11%
Financial Services Firm
9%
Manufacturing Company
9%
Comms Service Provider
7%
Computer Software Company
12%
Comms Service Provider
11%
University
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise17
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise5
Large Enterprise11
 

Questions from the Community

What needs improvement with ArcSight Logger?
This decision is made by higher management as they don't want to have multiple solutions for one solution. ArcSight Logger themselves don't provide good support, but companies such as ours provide ...
What is your primary use case for ArcSight Logger?
We do work for multiple SIEM solutions such as Splunk, QRadar, LogRhythm. My team and I mostly work on ArcSight Logger and Splunk because we are dealing with projects related to these solutions. We...
What advice do you have for others considering ArcSight Logger?
As a department head, my staff uses my credentials and contacts everywhere. Only ArcSight Logger with Splunk was implemented in Aramco, not in other organizations. I rate ArcSight Logger 8 out of 10.
What is your experience regarding pricing and costs for Graylog?
I am not sure about the pricing, setup cost, and licensing because that was dealt with by a different team that handled the licensing and procurement.
What needs improvement with Graylog?
Graylog Enterprise performs well overall; however, the UI could be improved because the SOC team creates multiple dashboards based on their use cases, and creating dashboards is complex. If there w...
What is your primary use case for Graylog?
Graylog Enterprise is used primarily for log management and to perform security analytics. It helps the organization collect logs from different sources and centralize them in one place. We can sea...
 

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger
Graylog2
 

Overview

 

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa
Blue Cross Blue Shield, eBay, Cisco, LinkedIn, SAP, King.com, Twilio, Deutsche Presse-Agentur
Find out what your peers are saying about ArcSight Logger vs. Graylog Enterprise and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.