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ArcSight Logger vs Graylog Enterprise comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
ArcSight Logger is valued for ease of use, aiding fraud investigation, and seen as cost-effective despite licensing costs.
Sentiment score
4.7
Graylog Enterprise streamlines log management, enhancing efficiency, reducing costs and improving incident response and bug detection times.
Graylog allows our security team and IT engineers quick access to information, as it all goes to one place.
Head of Cyber Security & CTO at a tech services company with 51-200 employees
There have been financial savings as well and increased reliability, because I don't depend on a physical server hosted in my office.
Network Administrator at a educational organization with 51-200 employees
Since I began using Graylog Enterprise, I perceive a return on investment, including a fifteen percent reduction in incident response time and twenty percent less time to find bugs.
Desenvolvedor Javascript Junior at a educational organization with 10,001+ employees
 

Customer Service

Sentiment score
5.8
ArcSight Logger support is generally helpful, but technical assistance quality varies, with community reliance and time zone issues noted.
Sentiment score
5.2
Graylog Enterprise's customer support is highly rated for responsiveness, though Community users seek help through forums due to limited support.
We provide pre-implementation, implementation, and post-implementation support.
Sr. Cybersecurity Consultant IT/OT at EJADA
Customer support for Graylog Enterprise is excellent.
Network Administrator at a educational organization with 51-200 employees
I would rate customer support a ten on a scale from one to ten because they were always very proactive with us, helping with whatever was required.
Consultor De Segurança Da Informação at a tech vendor with 10,001+ employees
The support experience generally depends on the issue complexity, but the team was very responsive and their technical guidance was also very good and constant.
Cyber Security Engineer Ii (Vulnerability & Threat Management) at FICO
 

Scalability Issues

Sentiment score
6.2
ArcSight Logger offers scalable solutions for enterprises, though smaller setups may face performance and storage issues at high loads.
Sentiment score
4.6
Graylog Enterprise scales well, handling large data volumes effectively, though resource-intensiveness and documentation need improvement for optimal performance.
More up-to-date documentation on how to do high ingestion and high search scenarios, including recommendations for configuration and deployment, would be useful.
Head of Cyber Security & CTO at a tech services company with 51-200 employees
I haven't needed to scale so far, but I believe it will meet my needs when I expand in the future.
Network Administrator at a educational organization with 51-200 employees
The scalability of Graylog Enterprise is very good; it always responds to needs at the right time.
Desenvolvedor Javascript Junior at a educational organization with 10,001+ employees
 

Stability Issues

Sentiment score
8.4
ArcSight Logger is mostly stable and reliable but experiences occasional disruptions during DDoS attacks and major upgrades.
Sentiment score
8.1
Graylog Enterprise is stable but may experience performance issues under heavy load or specific tasks like index rotation.
Graylog Enterprise is completely stable.
Network Administrator at a educational organization with 51-200 employees
I believe Graylog Enterprise is stable; it provides a lot of information about alerts, allowing good visibility of the client's environment.
Consultor De Informação Plena at Protivity Brasil
Graylog Enterprise is stable.
Consultor De Segurança Da Informação at a tech vendor with 10,001+ employees
 

Room For Improvement

ArcSight Logger requires UI improvements, more connectors, enhanced analytics, better integration, indexing, scalability, and cost efficiency.
Graylog Enterprise requires scalability, cost efficiency, and ease of use while enhancing alarms, AI capabilities, and integration with systems.
Splunk does much more than SIEM, including log analysis, user behavior analysis, threat intelligence, and customer behavior analysis.
Sr. Cybersecurity Consultant IT/OT at EJADA
Mainly, it's about integrations: being able to parse different sources and output to different systems easier.
Head of Cyber Security & CTO at a tech services company with 51-200 employees
I understand that Graylog Enterprise is not a SIEM; it is a log management tool. However, it was able to meet my needs for security log monitoring specifically.
Specialist at Vihira Gets
Writing the rules can be very tedious, especially since the documentation isn't extensive on how the functions provided for these rules work.
Security Analyst at Netsharqs cybersecurity GmbH
 

Setup Cost

ArcSight Logger is costly and complex, yet valued for capabilities and scalability despite competitive pricing and setup challenges.
Graylog provides a free version for small needs and a cost-effective Enterprise version for larger, scalable requirements.
It costs approximately $50,000 or $60,000 for 100 GB a day.
Head of Cyber Security & CTO at a tech services company with 51-200 employees
Regarding my experience with the price, configuration cost, and licensing of Graylog Enterprise, I consider that the cost-benefit ratio is very good when compared.
Desenvolvedor Javascript Junior at a educational organization with 10,001+ employees
I worked in the SOC environment focusing more on analyzing alerts, but I was able to understand the configurations well, including setting up use cases and automations.
Consultor De Informação Plena at Protivity Brasil
 

Valuable Features

ArcSight Logger excels in scalability, performance, integration, and ease of use, providing powerful search and compliance features.
Graylog Enterprise offers advanced log management, real-time access, and integrations, enhancing data analysis, monitoring, and user experience efficiency.
ArcSight Logger installs on very minimal resources with very few requirements
Sr. Cybersecurity Consultant IT/OT at EJADA
The Graylog features that have proven to be most beneficial for our data analysis in particular are that we tend to use it as a big data store, so we have the correlation rules that, if something matches under certain conditions, it raises an alarm.
Head of Cyber Security & CTO at a tech services company with 51-200 employees
The best feature of Graylog Enterprise is its high-performance search engine that provides fast, flexible, and scalable analysis of machine data or pod data.
Junior Dev Ops Engineer at a consultancy with 11-50 employees
Monitoring improved by up to 80 percent because of having all the logs centralized.
Platform Engineering at a comms service provider with 1,001-5,000 employees
 

Categories and Ranking

ArcSight Logger
Ranking in Log Management
32nd
Average Rating
7.6
Reviews Sentiment
5.8
Number of Reviews
32
Ranking in other categories
No ranking in other categories
Graylog Enterprise
Ranking in Log Management
6th
Average Rating
8.0
Reviews Sentiment
5.8
Number of Reviews
31
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Log Management category, the mindshare of ArcSight Logger is 1.0%, up from 0.8% compared to the previous year. The mindshare of Graylog Enterprise is 2.5%, down from 5.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Mindshare Distribution
ProductMindshare (%)
Graylog Enterprise2.5%
ArcSight Logger1.0%
Other96.5%
Log Management
 

Featured Reviews

MA
Sr. Cybersecurity Consultant IT/OT at EJADA
Compliance and cost-effectiveness have improved while critical infrastructure security adapts to evolving needs
ArcSight Logger fulfills compliance requirements and passes audit requirements. It is one of the Aramco standards requirements and is recommended by Aramco for any implementation. Aramco, SABIC, water companies, and electricity companies are critical infrastructure with air-gapped networks. In an air-gapped network, there is no communication going out from that network area to the outside world, even to the corporate network. ArcSight Logger is installed on minimal resources with minimal requirements. There are not many upgrades or new features that come up frequently, though they do occur occasionally.
NC
Security Officer at JSC "Moldtelecom" S.A.
Log analysis has become clearer and faster but visualization and extensibility still need work
The problem was with the complexity and the cost to add extensions. We found this very expensive to buy another version with additional features. I think that Graylog Enterprise does not have customizable dashboards. I did not see them in Graylog Enterprise because most of the time we used the open source free version, which is limited. I think Graylog Enterprise should improve some things that they have in the paid version and perhaps provide users with a menu that gives examples of parsing logs and draws graphics so that people do not need to improve another system such as Grafana. This would be interesting. When it comes to functionalities, I found the log management in Graylog Enterprise acceptable. It is very simple to use and to collect logs. It has support for different protocols and different ports, and the sidecar is easy to use. However, in visualization, I think it needs to be much better.
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Top Industries

By visitors reading reviews
Outsourcing Company
15%
Construction Company
9%
Comms Service Provider
8%
Healthcare Company
8%
Comms Service Provider
11%
Computer Software Company
10%
Financial Services Firm
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise17
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise6
Large Enterprise13
 

Questions from the Community

What needs improvement with ArcSight Logger?
This decision is made by higher management as they don't want to have multiple solutions for one solution. ArcSight Logger themselves don't provide good support, but companies such as ours provide ...
What is your primary use case for ArcSight Logger?
We do work for multiple SIEM solutions such as Splunk, QRadar, LogRhythm. My team and I mostly work on ArcSight Logger and Splunk because we are dealing with projects related to these solutions. We...
What advice do you have for others considering ArcSight Logger?
As a department head, my staff uses my credentials and contacts everywhere. Only ArcSight Logger with Splunk was implemented in Aramco, not in other organizations. I rate ArcSight Logger 8 out of 10.
What is your experience regarding pricing and costs for Graylog?
I find the pricing, setup cost, and licensing of Graylog Enterprise to be somewhat expensive. However, it is cost-effective compared to other larger platforms. The pricing depends on factors such a...
What needs improvement with Graylog?
One improvement I want to see in Graylog Enterprise is artificial intelligence to help us automatically identify unusual patterns and suggest possible causes. I also want to see more ready-made das...
What is your primary use case for Graylog?
Graylog Enterprise serves as my main centralized log management solution. In our environment, we have many systems that generate logs, including servers, applications, network devices, and security...
 

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger
Graylog2
 

Overview

 

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa
Blue Cross Blue Shield, eBay, Cisco, LinkedIn, SAP, King.com, Twilio, Deutsche Presse-Agentur
Find out what your peers are saying about ArcSight Logger vs. Graylog Enterprise and other solutions. Updated: September 2026.
920,769 professionals have used our research since 2012.