ArcSight Security Open Data Platform vs Rapid7 InsightIDR comparison

"The product provides a collective view through the Enterprise Security Manager, offering insights into past events and heuristics about future incidents before they occur and impact the organization."

"The alerting to drive investigations and remediation has been its most valuable feature.​"

"The web interface is great — very useful and user-friendly."

"Another very important part of insightIDR is the ability to collect data from endpoint devices via agent software. With a large remote workforce, this allows visibility into the endpoints that are connected to the internet, but not to the corporate network."

"The incident case management is the most valuable feature. Even though there's always something I find I would like to add to that feature, the ability to quickly sort through all the logs, network and endpoint data, etc., and add it to an incident case as part of the investigation, is nice. Having it automatically timeline that additional data into the original incident timeline, and correlate it to other notable events and activities on the network, results in a huge improvement in our overall confidence that we've quickly traced down the right source of an issue."

"InsightIDR has allowed us to find potential security issues that we did not know existed, and get remediation quickly."

"Scalability-wise, I rate the solution a ten out of ten. As a cloud tool, the product is highly scalable."

"Rapid7's reporting is more robust than Tenable's."

"Rapid7 InsightIDR integrates well with other solutions. It's also easy to configure because Rapid7 InsightIDR has a lot of instructions posted on their website that customers can follow if they need to get the source log."

"ArcSight Security Open Data Platform needs to improve stability. Support has deteriorated after the acquisition of OpenText. It should also improve market awareness."

"There are certain limitations with Rapid7 that I am working on."

"The solution needs improvement in threat intelligence. Increasing the depth of intelligence to help users understand more about threats is a possibility. My suggestion is to expand access to other websites or resources."

"One of the things that could be better is digital forensics. It is there, but it can be better. They could provide more on the endpoint detection level."

"Personally, I feel it would greatly benefit from more supported log sources."

"I would like to see more development in InsightIDR towards building their SIEM solution and converting it to XDR."

"It takes time for the product's support team to resolve issues, making it an area of concern where improvements are required."

"I would like the ability to adjust the threshold of certain existing alerts. Currently the only option is to change the notifications or create my own alert."

"I feel it would greatly benefit from more supported log sources."

"It is on a yearly basis. For our own company, for about 250 users, it was 16,000 euros a year."

"The team is very willing to work with companies. My suggestion is to call the Rapid7 sales department and see how they can help.​"

"​Accurately predict your licensing counts as this is a subscription based product.​"

"Rapid7 InsightIDR is a cheaply priced product. On a scale of one to ten, where one is very expensive, and ten is very cheap, I rate the product's price at seven or eight."

"I rate Rapid7 InsightIDR's price a four on a scale of one to ten, where one is cheap, and ten is expensive."

"Rapid7 InsightIDR's pricing is reasonable but we have challenges with the Minimum Order Quantity. It is not reasonable for customers who have less than one hundred devices. If they can reduce Minimum Order Quantity, it is good. You have to pay around 5000-6000 dollars per year for the product. The pricing includes maintenance and support costs."

"Licensing is by endpoint and amount of retention time (at least ours is). Default retention was one year, but we are able to push the retention further if needed. There's also a provide-your-own-S3 option for longer retention if you don't want to pay for the additional retention years in your Rapid7 agreement."

"It is a reasonably priced solution."