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ArcSight Security Open Data Platform vs Rapid7 InsightIDR comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ArcSight Security Open Data...
Ranking in Security Information and Event Management (SIEM)
79th
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Rapid7 InsightIDR
Ranking in Security Information and Event Management (SIEM)
23rd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
33
Ranking in other categories
User Entity Behavior Analytics (UEBA) (11th), Endpoint Detection and Response (EDR) (32nd), Threat Deception Platforms (4th), Extended Detection and Response (XDR) (18th)
 

Mindshare comparison

As of September 2026, in the Security Information and Event Management (SIEM) category, the mindshare of ArcSight Security Open Data Platform is 0.3%, up from 0.0% compared to the previous year. The mindshare of Rapid7 InsightIDR is 2.3%, down from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Mindshare Distribution
ProductMindshare (%)
Rapid7 InsightIDR2.3%
ArcSight Security Open Data Platform0.3%
Other97.4%
Security Information and Event Management (SIEM)
 

Featured Reviews

Shitanshu Kumar - PeerSpot reviewer
Senior Director, Products & Solutions at Etek international
Offers insights into past events and future incidents before they occur
I rate the product a nine out of ten. Organizations should evaluate how the solution will impact their organization and align with their security goals rather than solely focusing on the features the solution offers. The capabilities of a solution may vary, and it's essential to prioritize your specific requirements and choose the one that best meets those needs.
Prajwal Chougale - PeerSpot reviewer
SOC L2 Analyst at a tech services company with 51-200 employees
Centralized threat hunting has improved alert accuracy and simplifies incident investigations
I would say there are two areas for improvement: the reporting dashboard that provides insights or reports weekly or monthly lacks detailed information about how logs are being ingested. While the details are there, they could be more concise and easier to understand for any level of authority. The second area is alert tuning; compared to Microsoft Sentinel, Rapid7 InsightIDR provides fewer alerts with more static alert functionality and lacks dynamic alerting exposures. There could be improvements to learn from past alert activities for more dynamic alert configurations. These two areas are the main areas for improvement; everything else is good.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product provides a collective view through the Enterprise Security Manager, offering insights into past events and heuristics about future incidents before they occur and impact the organization."
"The technical support is a solid 10 out of 10 as they take the time to answer any questions or problems which may arise in a reasonable time frame."
"The solution is easy to use, and the interface is intuitive."
"Rapid7's reporting is more robust than Tenable's."
"The log aggregation and storage provided by InsightIDR has shown no issues with scalability; aggregating over one hundred millions events daily."
"This is a great product and the team is very willing to work with companies."
"I like the tool's user analysis feature."
"I rate Rapid7 nine out of 10 for affordability"
"Another very important part of insightIDR is the ability to collect data from endpoint devices via agent software. With a large remote workforce, this allows visibility into the endpoints that are connected to the internet, but not to the corporate network."
 

Cons

"ArcSight Security Open Data Platform needs to improve stability. Support has deteriorated after the acquisition of OpenText. It should also improve market awareness."
"Rapid7 doesn't integrate well with all our security tools from various vendors, so we plan to switch. Many of our solutions work with Rapid7, but some do not. We are already searching for a replacement already."
"InsightIDR's integration with other solutions could be improved. Also, I'd like more control from the portal over what's happening on the endpoint side. For example, when I see an attack on an endpoint, I want to be able to stop it from the portal."
"I'd like to see a mobile application included and some feature related to the generality of segregation for internal users that access the application."
"Tenable Nessus is easier to deal with. It's more efficient and accurate. InsightIDR is heavier than Tenable in terms of performance and scanning. Rapid7 would be much easier to use if it had a network connector like Tenable. Tenable's connector allows continuous monitoring over the B caps."
"If we pitch Rapid7 InsightIDR against solutions such as SIEMs from Splunk or LogRhythm, it is not as customizable as a SIEM solution is."
"Rapid7's customer support is awful. They didn't respond at all."
"The interface for doing investigation needs to be enhanced with minor improvements that would make it more useful."
"The product allows us to make only 30 custom rules."
 

Pricing and Cost Advice

Information not available
"The pricing of the solution depends on the user. But there is a yearly licensing cost."
"​Accurately predict your licensing counts as this is a subscription based product.​"
"Licensing is by endpoint and amount of retention time (at least ours is). Default retention was one year, but we are able to push the retention further if needed. There's also a provide-your-own-S3 option for longer retention if you don't want to pay for the additional retention years in your Rapid7 agreement."
"It is on a yearly basis. For our own company, for about 250 users, it was 16,000 euros a year."
"The team is very willing to work with companies. My suggestion is to call the Rapid7 sales department and see how they can help.​"
"Rapid7 InsightIDR's pricing is reasonable but we have challenges with the Minimum Order Quantity. It is not reasonable for customers who have less than one hundred devices. If they can reduce Minimum Order Quantity, it is good. You have to pay around 5000-6000 dollars per year for the product. The pricing includes maintenance and support costs."
"The pricing and licensing are competitive."
"I rate Rapid7 InsightIDR's price a four on a scale of one to ten, where one is cheap, and ten is expensive."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
9%
Manufacturing Company
9%
Comms Service Provider
8%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise5
Large Enterprise6
 

Questions from the Community

Ask a question
Earn 20 points
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What is your experience regarding pricing and costs for Rapid7 InsightIDR?
My experience with pricing, setup costs, and licensing has been very positive; it is cost-effective and offers great value for the money. We bought the licensing through an agent, and the setup was...
What needs improvement with Rapid7 InsightIDR?
I would say there are two areas for improvement: the reporting dashboard that provides insights or reports weekly or monthly lacks detailed information about how logs are being ingested. While the ...
 

Also Known As

No data available
InsightIDR
 

Overview

 

Sample Customers

Information Not Available
Liberty Wines, Pioneer Telephone, Visier
Find out what your peers are saying about Splunk, IBM, Microsoft and others in Security Information and Event Management (SIEM). Updated: September 2026.
914,109 professionals have used our research since 2012.