Arctic Wolf Managed Detection and Response vs IBM Managed Security Services comparison

"The tool's most valuable feature is its ease of implementation."

"Arctic Wolf Managed Detection and Response helped secure our investor relationships, specifically with Merrill Lynch, which required us to document our security posture, and Arctic Wolf Managed Detection and Response made it really easy for that."

"Arctic Wolf Managed Detection and Response is a good product, and I would recommend it for any business."

"The integration between Cisco AMPs and the Windows servers is most valuable. So, they can also sandbox machines on which they see something suspicious."

"The asset scanning feature and the entire solution, especially their advanced threat protection recently released, are very effective."

"Whenever there is a major thing like Exchange vulnerabilities, it scans our Exchange server for indicators of compromise. It then alerts us and points exactly where we need to go to check for ourselves if it is normal or not."

"Arctic Wolf Managed Detection and Response helped secure our investor relationships, specifically with Merrill Lynch, which required us to document our security posture, and Arctic Wolf Managed Detection and Response made it really easy for that."

"Arctic Wolf Managed Detection and Response helped secure our investor relationships, specifically with Merrill Lynch, which required us to document our security posture, and Arctic Wolf Managed Detection and Response made it really easy for that."

"Collaborating with IBM's experts has fine-tuned our security processes and incident response capabilities."

"Some of the alerts or reports were not very easy to understand, and it took time to go through those, which was sometimes a little frustrating."

"I would actually be interested in having fewer features at a lower price."

"I would like to see them build the ability to co-sell an EDR platform, manage an EDR or manage the actual response, potentially from the issues that are coming up from the security risks."

"It would be great if the whole process of determining vendor risk could be simplified by Arctic Wolf."

"They focus on detecting administrator-level control compromises. Because they're focusing more on administrator-level compromise, they are less able to see if an individual user has been compromised. It is, admittedly, very difficult because they don't know what normal human behavior is. If a hacker compromises a human account and then acts just like the human, how are you ever going to notice, unless you have some inside knowledge of how the company works? For example, they overlook account lockouts on user accounts, whereas in our own alerting system, we do not. We review every account lockout, and if it is bad, we contact the person, whereas they think of that as noise because they're more focused on the administrator-level compromise."

"It will be helpful if the dashboard is more granular."

"If you are not in the security field, this can be difficult to figure out from time to time."

"It's nitpicky; however, if it could integrate with more of our products, like our CRM, that would be ideal. They may only integrate with Salesforce. We use a different mid-market CRM."

"While IBM Managed Security Services have proven to be highly effective, one area that could be improved is the user interface and overall user experience."

"I rate the tool's pricing a nine out of ten."

"I find their pricing to be reasonable and competitive."

"It is more expensive than CrowdStrike, but it also has more features. I don't remember the amount, but I do remember that it was on the higher side. I believe we have five sensors, and the sensors have a yearly cost. We don't have any additional costs, but I know that if we have more features, they will add to the cost."

"The pricing is pretty competitive."

"The pricing is fair."