IBM Security QRadar and Arctic Wolf Managed Detection and Response are key competitors in the cybersecurity space, focusing on threat detection and security management. Based on the evaluation, IBM Security QRadar seems to have the upper hand in threat protection integrations, while Arctic Wolf excels in endpoint visibility and customer support.
Features: IBM Security QRadar is recognized for its advanced log management capabilities, scalability, and robust threat protection integrations, which make it valuable for both threat detection and compliance monitoring. Arctic Wolf Managed Detection and Response provides comprehensive endpoint visibility, user-friendly dashboards, and personalized support via its Concierge Security Team, beneficial for organizations seeking proactive security management.
Room for Improvement: IBM Security QRadar could benefit from enhancements to its user interface, search capabilities, and integration options, along with a simpler deployment process. Arctic Wolf Managed Detection and Response should focus on reducing false positives, offering more educational content, and improving integration with additional third-party solutions.
Ease of Deployment and Customer Service: IBM Security QRadar offers extensive deployment options with good technical support, though some users report inconsistent support experiences. Arctic Wolf Managed Detection and Response is praised for its ease of onboarding and proactive managed support, receiving consistently positive feedback for its customer service.
Pricing and ROI: IBM Security QRadar, while often perceived as expensive, delivers good value due to its comprehensive features, although its flexible licensing can be complex. Arctic Wolf Managed Detection and Response, priced higher than some competitors, is considered fair value for organizations needing managed services. Both solutions provide solid ROI, with Arctic Wolf noted for cost-effectiveness in smaller security teams.
Employee engagement is high, with a 96% viewing and participation rate for their training materials.
With SOAR, the workflow takes one minute or less to complete the analysis.
Investing this amount was very much worth it for my organization.
We have monthly meetings where they help us with network security.
They assist with advanced issues, such as hardware or other problems, that are not part of standard operations.
Support needs to understand the issue first, then escalate it to the engineering team.
The support is really good; for instance, if a critical ticket is submitted, you will get paged right away as it gets logged, and their analyst will look into it, letting you know as soon as possible so you can work on it.
For EPS license, if you increase or exceed the EPS license, you cannot receive events.
I think QRadar is stable and currently satisfies my needs.
The product has been stable so far.
The threat intelligence feature is expected to be a significant advantage.
We cannot fully secure these devices until they release an updated version of their agent software.
We receive logs from different types of devices and need a way to correlate them effectively.
If AI-related support can suggest rules and integrate with existing security devices like MD, IPS, this SIM can create more relevant rules.
IBM Security QRadar does not support Canvas, so we had to create custom scripts and workarounds to pull logs from Canvas.
The pricing is okay and comparable to other solutions, with competitive pricing obtained for most options.
Splunk is more expensive than IBM Security QRadar.
It was costly mainly because of the value you can get right now compared to other solutions.
The asset scanning feature and the entire solution, especially their advanced threat protection recently released, are very effective.
The solution works well for our team as it offers a hands-off approach, which we need.
Recently, I faced an incident, a cyber incident, and it was detected in real time.
IBM is seeking information about IBM QRadar because a part of QRadar, especially in the cloud, has been sold to Palo Alto.
We have FortiSOAR and IBM Resilient for IBM Security QRadar orchestration.
| Product | Market Share (%) |
|---|---|
| Arctic Wolf Managed Detection and Response | 8.4% |
| IBM Security QRadar | 1.0% |
| Other | 90.6% |
| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 4 |
| Large Enterprise | 1 |
| Company Size | Count |
|---|---|
| Small Business | 89 |
| Midsize Enterprise | 36 |
| Large Enterprise | 102 |
Built on the industry’s only cloud-native platform to deliver security operations as a concierge service, the Arctic Wolf® Managed Detection and Response (MDR) solution eliminates alert fatigue and false positives to promote a faster response with detection and response capabilities tailored to the specific needs of your organization. Your Arctic Wolf Concierge Security® Team (CST) works directly with you to perform threat hunting, incident response, and guided remediation, while also providing strategic recommendations uniquely customized for your environment.
IBM Security QRadar (recently acquired by Palo Alto Networks) is a security and analytics platform designed to defend against threats and scale security operations. This is done through integrated visibility, investigation, detection, and response. QRadar empowers security groups with actionable insights into high-priority threats by providing visibility into enterprise security data. Through centralized visibility, security teams and analysts can determine their security stance, which areas pose a potential threat, and which areas are critical. This will help streamline workflows by eliminating the need to pivot between tools.
IBM Security QRadar is built to address a wide range of security issues and can be easily scaled with minimal customization effort required. As data is ingested, QRadar administers automated, real-time security intelligence to swiftly and precisely discover and prioritize threats. The platform will issue alerts with actionable, rich context into developing threats. Security teams and analysts can then rapidly respond to minimize the attackers' strike. The solution will provide a complete view of activity in both cloud-based and on-premise environments as a large amount of data is ingested throughout the enterprise. Additionally, QRadar’s anomaly detection intelligence enables security teams to identify any user behavior changes that could be indicators of potential threats.
IBM QRadar Log Manager
To better help organizations protect themselves against potential security threats, attacks, and breaches, IBM QRadar Log Manager gathers, analyzes, preserves, and reports on security log events using QRadar Sense Analytics. All operating systems and applications, servers, devices, and applications are converted into searchable and actionable intelligent data. QRadar Log Manager then helps organizations meet compliance reporting and monitoring requirements, which can be further upgraded to QRadar SIEM for a more superior level of threat protection.
Some of QRadar Log Manager’s key features include:
Reviews from Real Users
IBM Security QRadar is a solution of choice among users because it provides a complete solution for security teams by integrating network analysis, log management, user behavior analytics, threat intelligence, and AI-powered investigations into a single solution. Users particularly like having a single window into their network and its ability to be used for larger enterprises.
Simon T., a cyber security services operations manager at an aerospace/defense firm, notes, "The most valuable thing about QRadar is that you have a single window into your network, SIEM, network flows, and risk management of your assets. If you use Splunk, for instance, then you still need a full packet capture solution, whereas the full packet capture solution is integrated within QRadar. Its application ecosystem makes it very powerful in terms of doing analysis."
A management executive at a security firm says, "What we like about QRadar and the models that IBM has, is it can go from a small-to-medium enterprise to a larger organization, and it gives you the same value."
We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
