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Arctic Wolf Managed Detection and Response vs LevelBlue Managed Security Services comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arctic Wolf Managed Detecti...
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
28
Ranking in other categories
SOC as a Service (1st), Managed Detection and Response (MDR) (4th)
LevelBlue Managed Security ...
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
1
Ranking in other categories
Managed Security Services Providers (MSSP) (3rd)
 

Mindshare comparison

While both are Security Services solutions, they serve different purposes. Arctic Wolf Managed Detection and Response is designed for Managed Detection and Response (MDR) and holds a mindshare of 3.7%, down 8.8% compared to last year.
LevelBlue Managed Security Services, on the other hand, focuses on Managed Security Services Providers (MSSP), holds 3.6% mindshare, down 5.4% since last year.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Arctic Wolf Managed Detection and Response3.7%
SentinelOne Wayfinder Threat Detection and Response6.2%
CrowdStrike Falcon Complete MDR4.5%
Other85.6%
Managed Detection and Response (MDR)
Managed Security Services Providers (MSSP) Mindshare Distribution
ProductMindshare (%)
LevelBlue3.6%
Secureworks Taegis Managed XDR / MDR6.3%
Accenture Managed Security Services3.4%
Other86.7%
Managed Security Services Providers (MSSP)
 

Featured Reviews

Dan Stepanukha - PeerSpot reviewer
Network Administrator at a real estate/law firm with 201-500 employees
Stays ahead of threats with fast alerts and improves compliance documentation for investor readiness
The best features Arctic Wolf Managed Detection and Response offers are its time sensitivity. It alerts us right away if an anomaly occurs. The time sensitivity helps our team by making our response faster in case it's an actual attack, which luckily hasn't happened yet. Speed is definitely one of the best features of Arctic Wolf Managed Detection and Response. The documentation is really good with Arctic Wolf Managed Detection and Response, making filling out our NIST and incident response really easy. Arctic Wolf Managed Detection and Response has positively impacted my organization as it's an added layer of security, which has been really good. It also helped us stay up to date with our security posture so we can work better with investors who require certain paperwork or security postures. Arctic Wolf Managed Detection and Response has helped with investor requirements by assisting us with incident response paperwork, providing a score for NIST 2.0 framework rating, and allowing us to easily fill out documentation for bigger investors like Merrill Lynch so we can continue to work with them.
JA
Director Technical Services at Eguardian lanka
Incident reporting, logging, and reports alarms and alerts
The product has already improved in the sense that they are continuously making the effort to make the product better. We are now starting to work with a new version over this past month. The product improvement is there and new features are coming out. Then they have just announced something to do with the EDR (Endpoint Detection and Response). In four months, feature-wise, a lot has been going on. They have concentrated their effort and their focus now is on USM Anywhere, which is the cloud-based system. But we already know that in our case, some of these clients will not want to send their information to the cloud. This is why we are focusing on USM on-premise and the appliance model. Otherwise, it would have been much easier for us to go into the USM Anywhere cloud-based product in terms of deployment and maintenance. So in all, I would say the core improvements are going on. What I have seen in the product itself right now, is adequate to meet the present requirements. But of course, the requirements will keep on changing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The asset scanning feature and the entire solution, especially their advanced threat protection recently released, are very effective."
"Arctic Wolf Managed Detection and Response has positively impacted my organization by catching many issues, eliminating risks, and preventing compromises; overall, it has been a great security feature."
"The best features Arctic Wolf Managed Detection and Response offers include providing an up-to-date view of the vulnerabilities that exist in the network."
"The product provides integrations with several different SaaS applications."
"Whenever there is a major thing like Exchange vulnerabilities, it scans our Exchange server for indicators of compromise. It then alerts us and points exactly where we need to go to check for ourselves if it is normal or not."
"Arctic Wolf Managed Detection and Response has positively impacted my organization by giving us an overview of security without having to go to individual ports and do the correlation, as they do the correlation for you."
"This service makes answering audits much easier since it covers so many security best practices."
"After an easy onboarding, the monitoring started immediately."
"The product is powerful and rapidly developing into an all-in-one solution."
 

Cons

"We need an easier way to audit and act on agents."
"However, their new licensing model has room for improvement because of the limited user SKU."
"If you are not in the security field, this can be difficult to figure out from time to time."
"We get a lot of false alarms, but that's because they don't know our network in detail. I think that could be alleviated if we told them more about our network so they could create rules to skip some of those things."
"I think Arctic Wolf Managed Detection and Response can be improved by addressing the high turnover with employees at the company, which made it hard to find a point person within the company to move transactions forward."
"In the future, I would like to see a summary report."
"I can't think of any specific features that they need to add at the moment. As long as they continue to develop new solutions to support different operating systems and technologies, we are satisfied with their service. We appreciate the effort they put into adding new features and functionality to their service and believe they are doing a great job in providing us with all the necessary tools and resources to stay secure."
"It can sometimes take up to an hour to get notification of a problem and that's a long time."
"The depth of the technical documentation needs to be improved."
"Additional features that I would like to see included in the next release to make it at least nine is first that the documentation center has to improve. In the current technical documentation, sometimes what happens is we search through it and then we do not find what we want."
 

Pricing and Cost Advice

"The pricing is fair."
"I find their pricing to be reasonable and competitive."
"It is more expensive than CrowdStrike, but it also has more features. I don't remember the amount, but I do remember that it was on the higher side. I believe we have five sensors, and the sensors have a yearly cost. We don't have any additional costs, but I know that if we have more features, they will add to the cost."
"I rate the tool's pricing a nine out of ten."
"The pricing is pretty competitive."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
9%
Manufacturing Company
8%
Financial Services Firm
7%
Outsourcing Company
7%
Outsourcing Company
21%
Financial Services Firm
11%
Comms Service Provider
10%
Healthcare Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise8
Large Enterprise2
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Arctic Wolf Managed Detection and Response?
My experience with pricing, setup cost, and licensing for Arctic Wolf Managed Detection and Response is that the pricing seemed to be fairly competitive compared to what was available, and they off...
What needs improvement with Arctic Wolf Managed Detection and Response?
I cannot think of anything regarding how Arctic Wolf Managed Detection and Response can be improved.
What is your primary use case for Arctic Wolf Managed Detection and Response?
My main use case for Arctic Wolf Managed Detection and Response is a 24/7 managed SOC. The native platform provided managed detection and response, along with log and telemetry ingestion capabiliti...
Ask a question
Earn 20 points
 

Also Known As

Arctic Wolf AWN CyberSOC
AT&T Managed Security Services, Trustwave Managed Security Services
 

Overview

 

Sample Customers

Agero, Madison Memorial Hospital, DLZ, Howard LLP, City of Sparks
Childrens Health System of Texas
Find out what your peers are saying about Huntress, SentinelOne, CrowdStrike and others in Managed Detection and Response (MDR). Updated: September 2026.
914,109 professionals have used our research since 2012.