ARIS BPA vs Pega Platform comparison

Software AG and Pega are both solutions in the Business Process Management (BPM) category. Software AG is ranked #11 with an average rating of 7.7, while Pega is ranked #3 with an average rating of 8.2. Software AG holds a 2.9% mindshare in BPM, compared to Pega’s 3.7% mindshare. Additionally, 89% of Software AG users are willing to recommend the solution, compared to 91% of Pega users who would recommend it.

ARIS BPA

Read 69 ARIS BPA reviews

5,581 Views
3,628 Comparison Views

89% willing to recommend

Pega Platform

Read 85 Pega Platform reviews

9,855 Views
4,336 Comparison Views

91% willing to recommend

ARIS BPA

Pega Platform

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 8, 2026

Pega Platform and ARIS BPA are competitive in the business process management and automation category. Pega Platform appears to have the upper hand due to its agility and low-code development capabilities compared to ARIS BPA's traditional process modeling and analysis focus.

Features: Pega Platform offers case management, low-code development, and integration capabilities, which facilitate smoother workflow design and rapid application development. It supports digital transformation with a robust suite for process automation. ARIS BPA excels in process modeling and analysis, offering extensive management tools and reporting capabilities suited for enterprise-level process mapping and documentation.

Room for Improvement: Pega Platform's user interface could be limiting, and integration with certain tools may be complex. It requires better modularization for flexible deployment and enhancements in AI capabilities. Its high licensing costs pose challenges for smaller enterprises. ARIS BPA faces integration and usability hurdles due to its complex interface and lack of real-time process execution, as well as high costs and complicated customization needs that limit accessibility for smaller firms.

Ease of Deployment and Customer Service: Pega Platform provides flexibility with on-premises, public cloud, and hybrid cloud options, suitable for different IT environments. While its customer service is generally responsive, it may experience delays in addressing unique issues. ARIS BPA offers similar deployment options but struggles with seamless integration and requires more technical expertise for effective use. Customer service is often rated slightly less effective than Pega’s.

Pricing and ROI: Pega Platform is expensive but offers significant ROI through enhanced process automation and efficiencies in large enterprises. Its licensing models, including per user and per case, cater to various organizational needs but may not be feasible for smaller businesses. ARIS BPA is also high-priced, ideal for large enterprises, yet may not deliver the same ROI impact in process execution and integration capabilities as Pega Platform.

To learn more, read our detailed ARIS BPA vs. Pega Platform Report (Updated: February 2026).

Buyer's Guide

ARIS BPA vs. Pega Platform

February 2026

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Helped 881,733 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

6.2

ARIS BPA varies in ROI timelines, enhancing process understanding and control but with hard-to-quantify financial impacts.

Sentiment score

7.4

Pega Platform boosts user satisfaction with efficient workflows and rapid ROI, enhancing process efficiency and customer satisfaction.

No quotes available

For more quotes and insights, download the ARIS BPA report

I estimate that projects take days rather than weeks when using Pega Platform compared to traditional coding.

developer at Velagapudi Ramakrishna Siddhartha Engineering College

Pega Platform has positively impacted my organization, as they were using different technology before and have seen tremendous success and return on investment, so they are very happy.

BhaveshPatel1

Pega Lead System Architect at a tech services company with 51-200 employees

For more quotes and insights, download the Pega Platform report

Customer Service

Sentiment score

6.7

ARIS BPA's support is praised for technical assistance and flexibility but could improve in responsiveness and communication.

Sentiment score

6.7

Pega Platform's support is responsive but struggles with complex issues; self-service tools are praised for aiding users.

I would give ten points to the technical support from Software AG for ARIS BPA product, from zero to ten, with ten being the best.

BeenishMustafa

Consultant at KAFD DMC

The consultants are fine, however, reliance on single experts for modules can be risky.

reviewer2625741

Consultant at a financial services firm with 10,001+ employees

For more quotes and insights, download the ARIS BPA report

I never needed support from the platform standpoint, but if additional features are required, we have regular meetings with the product team for feedback.

Chandu Panda

MEA Head at Aaseya IT Services Pvt. Ltd.

The technical support from Pega is very low, rating a one or two out of ten.

reviewer1605597

Chief Information Officer at a government with 10,001+ employees

Pega's technical support team is very helpful.

VenkatSriram

Quality Assurance Team Lead at Value Labs

For more quotes and insights, download the Pega Platform report

Scalability Issues

Sentiment score

7.6

ARIS BPA is scalable for small to large enterprises, offering flexibility, modular features, and easy licensing for process management expansion.

Sentiment score

7.5

Pega Platform effectively scales for large enterprises, excelling with solid architecture and integration, despite high-load performance challenges.

For user scalability, it is a matter of licenses, while functional scalability is supported and easy to implement.

reviewer2625741

Consultant at a financial services firm with 10,001+ employees

ARIS BPA has high scalability and wide scalability for any enterprise or organization.

Sherif Allam

Enterprise Architect at Ministry of Communications and Information Technology (MCIT), Egypt

For more quotes and insights, download the ARIS BPA report

Currently, big banking providers and insurance providers, even the members for healthcare payers, are using more than millions of operations on a daily or weekly basis.

reviewer4848291

Global Head of Digital, Process Automation at a computer software company with 51-200 employees

For more quotes and insights, download the Pega Platform report

Stability Issues

Sentiment score

7.2

ARIS BPA is generally stable, with minor issues primarily in large environments, but responsive support enhances stability perception.

Sentiment score

7.6

Pega Platform is reliable and stable, excelling with large volumes, despite occasional glitches and minor version update disruptions.

The stability of ARIS BPM is quite strong, rated eight out of ten.

reviewer2625741

Consultant at a financial services firm with 10,001+ employees

We do experience a lot of glitches with ARIS BPA.

BeenishMustafa

Consultant at KAFD DMC

For more quotes and insights, download the ARIS BPA report

No quotes available

For more quotes and insights, download the Pega Platform report

Room For Improvement

ARIS BPA needs better integration, user interface, scripting, documentation, training, pricing, and simplicity for wider accessibility.

Pega Platform needs UI customization, better integration, mature AI, cost flexibility, scalability, and improved documentation and support.

Software AG should focus on developing AI models for ARIS BPA on-premises, particularly in user interfaces, as well as creating predefined business processes for common areas such as HR and finance.

Tamer Eldamanhouri

Software Engineering & Manager at Arab Infromation Management Services

Software AG could improve this by making the database more open.

reviewer2625741

Consultant at a financial services firm with 10,001+ employees

ARIS BPA needs to be more accurate when generating documents.

Sherif Allam

Enterprise Architect at Ministry of Communications and Information Technology (MCIT), Egypt

For more quotes and insights, download the ARIS BPA report

Pega introduced Constellation, which allows a user to build a more engaging visual experience.

Chandu Panda

MEA Head at Aaseya IT Services Pvt. Ltd.

For customer interactions, while the Pega Platform's AI-based decisioning and predictive analytics are great, the Process AI is not very popular yet, as it works on process data rather than customer data.

reviewer4848291

Global Head of Digital, Process Automation at a computer software company with 51-200 employees

There are always areas for improvement, which they are addressing in every part of the patch releases.

BhaveshPatel1

Pega Lead System Architect at a tech services company with 51-200 employees

For more quotes and insights, download the Pega Platform report

Setup Cost

ARIS BPA pricing is high but valued by large enterprises; smaller firms may find costs prohibitive due to complex licensing.

Pega Platform's high pricing favors large companies, offering robust features with flexible deployment and licensing options.

ARIS BPA does save a lot of effort because this is one tool which can be used for multiple purposes and the viewers have the capability to perform different kinds of analysis, extract reports, and see processes.

BeenishMustafa

Consultant at KAFD DMC

For more quotes and insights, download the ARIS BPA report

Pega is priced higher than open-source options like Flowable but is suitable for large-scale industries like banking and insurance.

VenkatSriram

Quality Assurance Team Lead at Value Labs

The pricing is expensive, and this is an issue.

reviewer1605597

Chief Information Officer at a government with 10,001+ employees

From a licensing perspective, it is higher than the competition.

reviewer4848291

Global Head of Digital, Process Automation at a computer software company with 51-200 employees

For more quotes and insights, download the Pega Platform report

Valuable Features

ARIS BPA offers powerful modeling, customization, and collaboration tools, integrating SAP and databases, ensuring strategic alignment and governance.

Pega Platform's low-code environment offers rapid prototyping, scalable automation, and streamlined digital transformation for diverse industries.

ARIS BPA is a tool to build models and frameworks for organizations or reengineer business processes from both functional and business perspectives.

Tamer Eldamanhouri

Software Engineering & Manager at Arab Infromation Management Services

Everything related to ARIS BPA is helping us with regards to enhanced processes, strengthened controls, identifying risks, assessing process capabilities, and identifying where the gaps are and what kinds of activities within the processes are automated and manual.

BeenishMustafa

Consultant at KAFD DMC

The maintenance capabilities of ARIS BPM and the strong underlying database are particularly valuable.

reviewer2625741

Consultant at a financial services firm with 10,001+ employees

For more quotes and insights, download the ARIS BPA report

Pega Platform has positively impacted my organization by providing faster application development than traditional methods.

developer at Velagapudi Ramakrishna Siddhartha Engineering College

Management capabilities such as dashboards.

VenkatSriram

Quality Assurance Team Lead at Value Labs

Pega Platform is excellent for enterprise-level solutions with integrations to entire systems, including case management, service orchestration, CRM, decision-making capabilities, digital process automation, and AI-driven functionalities.

Chandu Panda

MEA Head at Aaseya IT Services Pvt. Ltd.

For more quotes and insights, download the Pega Platform report

Categories and Ranking

ARIS BPA

Ranking in Business Process Management (BPM)

11th

Average Rating

8.4

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Business Process Design (6th)

Pega Platform

Ranking in Business Process Management (BPM)

3rd

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Business Rules Management (1st), Process Automation (4th), Rapid Application Development Software (7th), Low-Code Development Platforms (7th), Business Orchestration and Automation Technologies (7th), AI Software Development (2nd)

Mindshare comparison

As of February 2026, in the Business Process Management (BPM) category, the mindshare of ARIS BPA is 2.9%, down from 5.3% compared to the previous year. The mindshare of Pega Platform is 3.7%, down from 5.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Market Share Distribution
Product	Market Share (%)
Pega Platform	3.7%
ARIS BPA	2.9%
Other	93.4%

Business Process Management (BPM)

Featured Reviews

BeenishMustafa

Consultant at KAFD DMC

Has improved process modeling and analysis while supporting integration with organizational data

The process design in ARIS BPA does help with our operational efficiency. What we are doing is object library management for various kinds of objects that we are using in ARIS BPA during our process modeling. We are using that to do a lot of analysis on how many times a system is being used in how many processes, who are the major stakeholders, and if we enhance one system, how is it going to impact other processes and integrated processes. This is helping us a lot. Everything related to ARIS BPA is helping us with regards to enhanced processes, strengthened controls, identifying risks, assessing process capabilities, and identifying where the gaps are and what kinds of activities within the processes are automated and manual. We are doing a lot of things with regards to the processes as it is at our heart. Processes are one thing and then we have different kinds of things which are related to it, such as SLAs, guidelines, and policy. We are identifying areas of improvement in other documents as well.

Read full review

reviewer4848291

Global Head of Digital, Process Automation at a computer software company with 51-200 employees

Pega is a low-code platform that enables organizations to build, automate, and optimize business processes and customer experiences through AI-powered decisioning and workflow automation.

Here are the key areas where Pega Platform could be improved: 1. User Interface (UI) & User Experience (UX) Customization Limitations: The UI layer is tightly coupled with the platform, limiting flexibility for custom front-end development. Constellation Architecture: While it improves consistency, it restricts advanced UI customizations compared to older section-based designs. Learning Curve: Non-technical users find the UI unintuitive despite the low-code promise. 2. Integration & Extensibility Limited Out-of-the-Box Integrations: Users report challenges integrating with non-relational databases and legacy systems. Robotics Integration: Pega RPA (formerly OpenSpan) is not seamlessly integrated with BPM, creating silos in automation. 3. AI & Decisioning AI Capabilities Need Maturity: Users expect more advanced, native AI features without relying on external tools. CDH & Decision Hub: While powerful, these components require deep expertise to configure effectively. 4. Cost & Licensing High Licensing Costs: Pega is often seen as expensive, especially for small and mid-sized enterprises. Lack of Flexible Pricing Models: Calls for subscription-based or usage-based pricing to improve accessibility. 5. Performance & Scalability Scalability Concerns: Some users report performance degradation with large user bases or complex workflows. Upgrade Complexity: Platform upgrades can be time-consuming and disruptive if not planned well. 6. Documentation & Community Support Insufficient Learning Resources: Especially for advanced features, documentation is limited and community support is not as strong as competitors. Talent Availability: Finding skilled Pega professionals remains a challenge in many regions. 7. Low-Code/No-Code Experience Not Fully No-Code: Despite branding, some tasks still require technical intervention, and the drag-and-drop interface can be restrictive 2. Conflict Management: Simultaneous development by multiple users can lead to rule conflicts.

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Manufacturing Company

10%

Computer Software Company

10%

Government

Financial Services Firm

25%

Computer Software Company

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	32
Midsize Enterprise	9
Large Enterprise	47

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	16
Large Enterprise	69

Questions from the Community

What do you like most about ARIS BPA?

The most valuable features of ARIS BPA are its flexibility and reporting.

See all answers

What is your experience regarding pricing and costs for ARIS BPA?

It is a bit expensive regarding ARIS BPA. However, ARIS BPA does save a lot of effort because this is one tool which can be used for multiple purposes and the viewers have the capability to perform...

See all answers

What needs improvement with ARIS BPA?

We are not using any what-if scenario features in ARIS BPA. Currently, we are not using the performance monitoring and compliance checks features in ARIS BPA. We have plans to use them, but current...

See all answers

Is Pega BPM easy to work with and can beginners utilize this software?

You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...

See all answers

Have you encountered any issues while using Pega BPM and were you assisted by the company?

My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...

See all answers

When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?

Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...

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Comparisons

SAP Signavio Process Manager vs ARIS BPA

Compared 16% of the time

Camunda vs ARIS BPA

Compared 8% of the time

ADONIS vs ARIS BPA

Compared 6% of the time

MEGA HOPEX vs ARIS BPA

Compared 5% of the time

Visio vs ARIS BPA

Compared 3% of the time

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Camunda vs Pega Platform

Compared 12% of the time

ServiceNow vs Pega Platform

Compared 10% of the time

Appian vs Pega Platform

Compared 6% of the time

FICO Blaze Advisor vs Pega Platform

Compared 4% of the time

OutSystems vs Pega Platform

Compared 2% of the time

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Product Reports

Buyer's Guide

ARIS BPA

February 2026

Download ARIS BPA product report

Buyer's Guide

Pega Platform

January 2026

Download Pega Platform product report

Also Known As

ARIS, ARIS BPM

Pega BPM, Pegasystems, SmartBPM, PegaRULES

Overview

ARIS is the market-leading solution for professional business process management and modeling. Whether you want to document the "as-is" state of your operations for quality or certification reasons or design the "to-be" in terms of continuous improvement in your transformation program, ARIS is the best choice for establishing a single source of truth regarding all process excellence topics in your organization. It is for any organization looking to digitally transform their business, increase operational excellence and customer experience and ensure compliance in execution. ARIS helps you to make the most out of your processes with Process Mining, Risk & Compliance Management, RPA and much more.

What makes the difference?

The most comprehensive platform for process excellence in the market
Easy to use
Covers business & IT architecture from all angles
Full flexibility and >100 diagram types
Customer-driven development based on best practices
Strong partner ecosystem

ARIS is the market-leading solution for any organization and ideally suited to digitally transform the organization, increase operational excellence and customer experience and ensure compliance in execution.

Software AG

Pega Platform provides flexible business process management with a focus on rapid application development and automation through a low-code approach, enhancing efficiency across sectors.

Pega Platform is renowned for its ability to streamline operations with robust automation features, including robotic process automation and decision-making capabilities. Its intuitive interface and workflow management contribute to a reputation for enhancing business processes. Although users face challenges with integration limitations and high licensing costs, they benefit from rapid deployment and efficient process adaptations. The unified architecture reduces complexity, while case management and integration services support digital transformations in sectors such as banking, insurance, and healthcare.

What are the key features of Pega Platform?

Low-Code Development: Facilitates rapid application development with minimal coding.
Case Management: Efficiently manages complex workflows and cases.
Integration Services: Offers seamless connectivity with diverse systems.
Robotic Process Automation: Automates repetitive tasks for increased productivity.
Decision-Making Capabilities: Enhances process accuracy with advanced decision tools.
Intuitive Interface: Simplifies user interaction and workflow management.

What benefits and ROI should users expect?

Enhanced Efficiency: Streamlines operations, reducing time and resource usage.
Quick Deployment: Facilitates rapid implementation and adaptability.
Improved Customer Experience: Integrates seamlessly with customer service solutions.
Increased Flexibility: Adapts to changing business requirements effectively.

In industries like insurance, banking, healthcare, and government, Pega Platform is implemented to automate diverse workflows, supporting initiatives from claims processing to customer onboarding. Enterprises use Pega for case management and digital transformations, valuing its out-of-the-box integrations and real-time reporting capabilities to boost operational automation and enhance customer experiences.

Pega

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement

Buyer's Guide

ARIS BPA vs. Pega Platform

February 2026

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