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ARIS Cloud vs Salesforce Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ARIS Cloud
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
14
Ranking in other categories
Business Process Design (15th), Business Process Management (BPM) (32nd)
Salesforce Platform
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
96
Ranking in other categories
PaaS Clouds (10th), Mobile Development Platforms (2nd), Rapid Application Development Software (5th), Low-Code Development Platforms (7th), No-Code Development Platforms (2nd)
 

Mindshare comparison

While both are Process, Business Automation, and Digital Transformation solutions, they serve different purposes. ARIS Cloud is designed for Business Process Design and holds a mindshare of 2.3%, up 1.9% compared to last year.
Salesforce Platform, on the other hand, focuses on PaaS Clouds, holds 3.0% mindshare, up 2.9% since last year.
Business Process Design Market Share Distribution
ProductMarket Share (%)
ARIS Cloud2.3%
Visio12.5%
Camunda11.3%
Other73.9%
Business Process Design
PaaS Clouds Market Share Distribution
ProductMarket Share (%)
Salesforce Platform3.0%
Microsoft Azure18.0%
Amazon AWS13.6%
Other65.4%
PaaS Clouds
 

Featured Reviews

BPMexp67 - PeerSpot reviewer
The dynamic and flexible approach, akin to outsourcing, is beneficial for both small and large enterprises
Security is a consideration when migrating to the cloud. It's crucial to address potential risks and include security measures in the contract with the cloud provider. While there haven't been issues so far, acknowledging the risks is essential, especially when dealing with applications like ARIS. With the increasing capabilities and advancements in technology, many current challenges are likely to be resolved in the future. Despite security concerns, utilizing opportunities in the cloud and the internet offers significant advantages. Regarding areas for improvement, security remains a key consideration, especially when deploying ARIS in the cloud. However, this is not solely a product-specific concern but also pertains to the cloud environment. Beyond security, the strength of ARIS lies in its ability to serve as a unified repository for enterprise architecture. Having all information in one place facilitates alignment with the company's vision, strategy, and business objectives. Reducing redundancies across departments is crucial for maintaining service quality and minimizing costs. It ensures that everyone is on the same page, fostering collaboration and preventing discrepancies in information and services. While I currently use Guardis for this purpose, the concept of enterprise architecture is applicable, and ARIS stands as a valuable tool to support business processes and technology alignment within the company.
Sharmila-K - PeerSpot reviewer
Integration processes improve but scripting requires effort
The updates, pricing part, and upgrades to the products are some of the most valuable features with the Salesforce Platform.With the Salesforce Platform, I have minimal experience of approximately one and a half years. I get minimal exposure, once every three or two months, especially during holidays. The Salesforce Platform is connected to the cloud, which is beneficial. When it is integrated with different tools such as Microsoft BI Analytics, it helps us analyze much better. Currently, the integration itself is tricky as we have to use extensive scripting. It should be more of a plug-in and use solution. That is the only issue I see, but otherwise, I appreciate it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In the end, what stands out to me is the ease of using the cloud. I don't see any distinct or unique advantages in business process modeling software compared to other application software. The cloud simplifies operations and removes many operational complexities, which is a significant benefit."
"Signavio is more intuitive, allowing users with no prior knowledge to navigate and understand its functionality more readily."
"It has proved that it also works in complex circumstances."
"From a total cost of ownership perspective, running this on the cloud is more efficient than having someone in the company take care of the infrastructure."
"The cloud version has the advantage that you can work on it from anywhere."
"This solution has improved the way our organization does training."
"It's very easy to collaborate with. It's very user-friendly"
"ARIS Cloud is scalable."
"The presentation is clear and easy to comprehend."
"What I like about the Salesforce Platform, in particular, its enterprise edition is that apart from its many features, you can have a wider view of the customers, a 360-degree view. I also enjoy managing opportunities in the Salesforce Platform a lot because it's easier and gives you a wider view, compared to HubSpot."
"We haven't had any issues with stability so far."
"The process and the workflows are amazing."
"We use this solution to track customer activities, opportunities and contact information."
"We used it for providing a 360 view of the customers from within Salesforce. So, a lot of data got presented there, for which we used Einstein Analytics. The Einstein Analytics dashboards were really great."
"What functions we don't get out of Salesforce, we typically receive from third-party applications that extend the capabilities. We integrate a lot of different products with Salesforce."
"Salesforce Platform has helped streamline our sales operations, which has essentially increased the effectiveness of our sales operations."
 

Cons

"On an enterprise level, the ability to onboard somebody quickly is cumbersome because it just has too many things in it. It's got something like a hundred or more techniques and things in it."
"There is room for improvement in the support."
"The trial version of this solution does not give you enough time to learn how to use it, so it should be extended to one year."
"ARIS' flexibility and power add a certain complexity. And if ARIS could be more streamlined, I think customers would have a better handle on what to do with it in the end. So if you're not a tech geek, you might struggle to understand what you should do with it as a customer because it's that powerful."
"Initial setup is rather complex. You have to find a way to isolate the complexity, and find common ground."
"The stability was poor, with frequent outages."
"The support team of ARIS Cloud has certain shortcomings where improvements are required."
"It would be very helpful if this solution were more open and could integrate with other solutions like ServiceNow."
"They need an easy way of getting details and then adding to it and then being able to do it in a more simplified way"
"In Salesforce, every customer is unique and it's not possible to bundle them together effectively if they are from the same company or move companies, et cetera."
"The marketing automation needs improvement."
"Pricing is the biggest factor. The cost right now is too high and I've had a lot of clients leave."
"There is always room for improvement. It can be hard to learn, but when you have somebody who is experienced in this, it is like anything else. It is like Excel, you'll never know everything about Excel, but there's somebody who would possibly know. I'm sure I don't know all of the ins and outs of Salesforce."
"I don't have any notes for improvement. It serves us well."
"Their reporting needs to be improved. It should be easier. I don't know how, but it needs to be easier."
"Salesforce could improve by adding more capabilities to the dashboard, such as additional fields for more filters and more control over what I would like to see."
 

Pricing and Cost Advice

"The licensing model of ARIS Cloud is leaner and more beneficial to the customer. The new license model is great. With the on-premise, you needed to subscribe to many more types of licenses. Now there are licensed bundles available on the cloud."
"There is a student version of this solution that can be used for free."
"The cloud deployment is not more expensive. In the cloud, you pay for what you use, and there's no need for maintaining infrastructure or additional personnel, making it cost-effective. On-premises deployment, on the other hand, involves infrastructure costs and maintenance expenses."
"Costly, but it is the top product in SaaS/PaaS. Pricing is more for large to enterprise level companies."
"I haven't had to buy Salesforce, however, I have heard it's $1500 a user."
"It is expensive. Licensing is on an annual basis."
"The licensing is per user per month, which we took out a contract on a long time back. It's really an okay price for what solutions are available and for how many features and what kind of functionality you get."
"The solution is fairly priced."
"The licensing is on the expensive side, but most clients engage in negotiations to reach a more favorable agreement. For stand-alone or medium-sized clients, it can be relatively costly."
"It is expensive."
"In general, the price is an area where there is always room for improvement."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
13%
Government
7%
Manufacturing Company
7%
Financial Services Firm
11%
Government
10%
Manufacturing Company
10%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Large Enterprise8
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise26
Large Enterprise38
 

Questions from the Community

What do you like most about ARIS Cloud?
The solution's most valuable feature stems from its being very easy to use, making it a very user-friendly tool.
What is your experience regarding pricing and costs for ARIS Cloud?
The price of ARIS Cloud is relatively high and not every firm can afford it, especially if the company is not mature enough to require such extensive process modeling and optimization.
What needs improvement with ARIS Cloud?
It would be beneficial for ARIS Cloud to add more customization options, such as having a landing page. Improving the importation script from Microsoft Visio ( /products/visio-reviews ) would also ...
How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...
 

Also Known As

Process Live, ARIS Simulation, ARIS Aware, ARIS Connect
Salesforce1, Force.com, Salesforce App Cloud
 

Overview

 

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market and 10 million users worldwide, from 1 user companies to the Fortune 500.
ADP
Find out what your peers are saying about Microsoft, Camunda, Bizagi and others in Business Process Design. Updated: August 2025.
868,759 professionals have used our research since 2012.