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ARIS Cloud vs Salesforce Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ARIS Cloud
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
14
Ranking in other categories
Business Process Design (19th), Business Process Management (BPM) (32nd)
Salesforce Platform
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
97
Ranking in other categories
PaaS Clouds (9th), Mobile Development Platforms (4th), Rapid Application Development Software (6th), Low-Code Development Platforms (6th), No-Code Development Platforms (1st), Business Orchestration and Automation Technologies (14th)
 

Mindshare comparison

While both are Process, Business Automation, and Digital Transformation solutions, they serve different purposes. ARIS Cloud is designed for Business Process Design and holds a mindshare of 2.7%, up 2.0% compared to last year.
Salesforce Platform, on the other hand, focuses on PaaS Clouds, holds 3.3% mindshare, up 2.8% since last year.
Business Process Design Mindshare Distribution
ProductMindshare (%)
ARIS Cloud2.7%
Visio9.9%
Bizagi9.4%
Other78.0%
Business Process Design
PaaS Clouds Mindshare Distribution
ProductMindshare (%)
Salesforce Platform3.3%
Microsoft Azure14.5%
Amazon AWS13.6%
Other68.6%
PaaS Clouds
 

Featured Reviews

reviewer1294968 - PeerSpot reviewer
Transformational Leader at a financial services firm with 10,001+ employees
Mapping capabilities lag behind while requiring significant customization but is scalable
I worked with ARIS Cloud under SAP. The solution was deployed by an agile team and utilized daily by process engineers and business process owners. It was involved in the financial services industry, with thousands of users within the company The platform's capabilities are highly dependent on…
Sharmila-K - PeerSpot reviewer
Cloud Transformations and Infrastructure Delivery Manager at a university with 10,001+ employees
Integration processes improve but scripting requires effort
The updates, pricing part, and upgrades to the products are some of the most valuable features with the Salesforce Platform.With the Salesforce Platform, I have minimal experience of approximately one and a half years. I get minimal exposure, once every three or two months, especially during holidays. The Salesforce Platform is connected to the cloud, which is beneficial. When it is integrated with different tools such as Microsoft BI Analytics, it helps us analyze much better. Currently, the integration itself is tricky as we have to use extensive scripting. It should be more of a plug-in and use solution. That is the only issue I see, but otherwise, I appreciate it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's very easy to collaborate with. It's very user-friendly"
"The solution's most valuable feature stems from its being very easy to use, making it a very user-friendly tool."
"In terms of using the cloud version, if you're somebody who, like myself, has got a lot of experience and understands measures and notations and things, basically it's unrestricted. You can do so many things. You can do your Archimaze, you can do BPMN. There's lots of stuff you can do in there and if you're a good field person and you cause yourself re-using things or whatever, then it's very nice, it's very easy to use."
"This solution has improved the way our organization does training."
"From a total cost of ownership perspective, running this on the cloud is more efficient than having someone in the company take care of the infrastructure."
"Signavio is more intuitive, allowing users with no prior knowledge to navigate and understand its functionality more readily."
"The most valuable feature is GUI; it is very intuitive and easy to use."
"The cloud version has the advantage that you can work on it from anywhere."
"The solution scales extremely well."
"The most valuable aspect of the solution is the unit coordination between sales and marketing when it comes to lead management."
"What functions we don't get out of Salesforce, we typically receive from third-party applications that extend the capabilities. We integrate a lot of different products with Salesforce."
"The solution is easy to use."
"The most valuable features of Salesforce are its level of customization and integration."
"Salesforce Platform has helped streamline our sales operations, which has essentially increased the effectiveness of our sales operations."
"I find Salesforce Platform to be stable."
"The reporting capabilities are pretty user-friendly."
 

Cons

"The price is quite high. This is one weak point of the solution."
"There is room for improvement in the support."
"On an enterprise level, the ability to onboard somebody quickly is cumbersome because it just has too many things in it. It's got something like a hundred or more techniques and things in it."
"Initial setup is rather complex. You have to find a way to isolate the complexity, and find common ground."
"I encounter challenges, and I am using Yuri to establish principles, define rules, conduct training sessions, and offer coaching to application owners, SMEs, and individuals responsible for technologies. This aids in providing support during these migrations. Security is a consideration when migrating to the cloud. It's crucial to address potential risks and include security measures in the contract with the cloud provider. While there haven't been issues so far, acknowledging the risks is essential, especially when dealing with applications like ARIS. With the increasing capabilities and advancements in technology, many current challenges are likely to be resolved in the future. Despite security concerns, utilizing opportunities in the cloud and the internet offers significant advantages. Regarding areas for improvement, security remains a key consideration, especially when deploying ARIS in the cloud. However, this is not solely a product-specific concern but also pertains to the cloud environment. Beyond security, the strength of ARIS lies in its ability to serve as a unified repository for enterprise architecture. Having all information in one place facilitates alignment with the company's vision, strategy, and business objectives. Reducing redundancies across departments is crucial for maintaining service quality and minimizing costs. It ensures that everyone is on the same page, fostering collaboration and preventing discrepancies in information and services. While I currently use Guardis for this purpose, the concept of enterprise architecture is applicable, and ARIS stands as a valuable tool to support business processes and technology alignment within the company."
"I would like to see more support for architectural diagrams."
"The support team of ARIS Cloud has certain shortcomings where improvements are required."
"If you have multiple tiers of approvals into that update of the policy, or the process design itself, it takes ages to prepare those internal flows within the system."
"They need an easy way of getting details and then adding to it and then being able to do it in a more simplified way"
"The interface could be more user-friendly and offer more customization."
"It is quite expensive. It has gotten to that point where it is a lot more pricey. It has kind of got its own proprietary language for development. It is probably never going to change, but if it had a more market language for development, it would be easier to find developers. They come at a premium cost, so it is expensive."
"This platform is indeed on the expensive side."
"I have found it takes an exceedingly long time to put opportunities or clients in the system. If I have an opportunity that I need to put in the system it could take approximately 10 minutes. This is a lot of time when you have multiple opportunities to put in. There are other tasks to do that are required by supervisors, such as forecasts. What I have done to save time is I did not input as much detail as I could have because I knew it was going to take me an hour to get five leads in."
"It is on the expensive side, unfortunately."
"One area that could use improvement is the approval mechanism in the authenticator, which is unstable."
"Some business functionalities could be improved."
 

Pricing and Cost Advice

"There is a student version of this solution that can be used for free."
"The licensing model of ARIS Cloud is leaner and more beneficial to the customer. The new license model is great. With the on-premise, you needed to subscribe to many more types of licenses. Now there are licensed bundles available on the cloud."
"The cloud deployment is not more expensive. In the cloud, you pay for what you use, and there's no need for maintaining infrastructure or additional personnel, making it cost-effective. On-premises deployment, on the other hand, involves infrastructure costs and maintenance expenses."
"rice-wise, the solution is reasonable for what we're getting."
"It is a fair price for what it's offering, in comparison with other solutions that are available on the market."
"I haven't had to buy Salesforce, however, I have heard it's $1500 a user."
"The solution is fairly priced."
"I have heard that it is fairly priced. It offers ROI."
"It is an expensive program."
"I don't know anything about its cost, but I'm sure it has got a nice little price tag that goes along with it."
"The product's additional features can be expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Computer Software Company
11%
Manufacturing Company
9%
Government
7%
Financial Services Firm
11%
Government
9%
Manufacturing Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Large Enterprise7
By reviewers
Company SizeCount
Small Business39
Midsize Enterprise26
Large Enterprise39
 

Questions from the Community

What is your experience regarding pricing and costs for ARIS Cloud?
The price of ARIS Cloud is relatively high and not every firm can afford it, especially if the company is not mature enough to require such extensive process modeling and optimization.
What needs improvement with ARIS Cloud?
It would be beneficial for ARIS Cloud to add more customization options, such as having a landing page. Improving the importation script from Microsoft Visio ( /products/visio-reviews ) would also ...
What is your primary use case for ARIS Cloud?
I am currently working with both ARIS Cloud ( /products/aris-cloud-reviews ) and MEGA HOPEX ( /products/mega-hopex-reviews ), having switched from ARIS BPM ( /products/aris-bpa-reviews ) to MEGA HO...
How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...
 

Also Known As

Process Live, ARIS Simulation, ARIS Aware, ARIS Connect
Salesforce1, Force.com, Salesforce App Cloud
 

Overview

 

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market and 10 million users worldwide, from 1 user companies to the Fortune 500.
ADP
Find out what your peers are saying about Camunda, Microsoft, Bizagi and others in Business Process Design. Updated: February 2026.
884,873 professionals have used our research since 2012.