ARIS Cloud vs Salesforce Platform comparison

The compared Software AG and Salesforce solutions aren't in the same category. Software AG is ranked #19 in BPD , with an average rating of 6.5, and holds a 2.6% mindshare in the category. Salesforce is ranked #11 in PSP , with an average rating of 8.0, and holds a 3.2% mindshare. Additionally, 87% of Software AG users are willing to recommend the solution, compared to 89% of Salesforce users who would recommend it.

ARIS Cloud

Read 14 ARIS Cloud reviews

2,040 Views
1,204 Comparison Views

87% willing to recommend

Salesforce Platform

Read 97 Salesforce Platform reviews

6,230 Views
1,744 Comparison Views

89% willing to recommend

ARIS Cloud

Salesforce Platform

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between ARIS Cloud and Salesforce Platform based on real PeerSpot user reviews.

Find out what your peers are saying about Camunda, Microsoft, Bizagi and others in Business Process Design.

To learn more, read our detailed Business Process Design Report (Updated: January 2026).

Buyer's Guide

Business Process Design

January 2026

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Helped 881,733 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ARIS Cloud

Average Rating

8.0

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Business Process Design (19th), Business Process Management (BPM) (33rd)

Salesforce Platform

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

PaaS Clouds (11th), Mobile Development Platforms (3rd), Rapid Application Development Software (6th), Low-Code Development Platforms (6th), No-Code Development Platforms (2nd), Business Orchestration and Automation Technologies (13th)

Mindshare comparison

While both are Process, Business Automation, and Digital Transformation solutions, they serve different purposes. ARIS Cloud is designed for Business Process Design and holds a mindshare of 2.6%, up 2.0% compared to last year.
Salesforce Platform, on the other hand, focuses on PaaS Clouds, holds 3.2% mindshare, up 2.8% since last year.

Business Process Design Market Share Distribution
Product	Market Share (%)
ARIS Cloud	2.6%
Visio	10.4%
Bizagi	9.7%
Other	77.3%

Business Process Design

PaaS Clouds Market Share Distribution
Product	Market Share (%)
Salesforce Platform	3.2%
Microsoft Azure	15.2%
Amazon AWS	13.2%
Other	68.4%

PaaS Clouds

Featured Reviews

Aimad BATAL

Administrator at a healthcare company with 51-200 employees

Collaboration integrates seamlessly with intuitive user interface for effective process management

ARIS Cloud offers easy query writing for retrieving information and includes a user-friendly Governance, Risk, and Compliance (GRC) part that aids risk managers effectively. The simplicity in drawing dashboards is also appreciated. Their collaboration features function similarly to social media platforms, allowing tagging and subject-specific discussions, all while being intuitive and user-friendly. ARIS Cloud is scalable, evidenced by its use in various organizations as a single source of truth, supported by the UMG database and an open e-learning platform.

Read full review

Sharmila-K

Cloud Transformations and Infrastructure Delivery Manager at a university with 10,001+ employees

Integration processes improve but scripting requires effort

The updates, pricing part, and upgrades to the products are some of the most valuable features with the Salesforce Platform.With the Salesforce Platform, I have minimal experience of approximately one and a half years. I get minimal exposure, once every three or two months, especially during holidays. The Salesforce Platform is connected to the cloud, which is beneficial. When it is integrated with different tools such as Microsoft BI Analytics, it helps us analyze much better. Currently, the integration itself is tricky as we have to use extensive scripting. It should be more of a plug-in and use solution. That is the only issue I see, but otherwise, I appreciate it.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The cloud version has the advantage that you can work on it from anywhere."

"ARIS Cloud offers easy query writing for retrieving information and includes a user-friendly Governance, Risk, and Compliance (GRC) part that aids risk managers effectively."

"In the end, what stands out to me is the ease of using the cloud. I don't see any distinct or unique advantages in business process modeling software compared to other application software. The cloud simplifies operations and removes many operational complexities, which is a significant benefit."

"The most valuable feature is GUI; it is very intuitive and easy to use."

"The solution's most valuable feature stems from its being very easy to use, making it a very user-friendly tool."

"From a total cost of ownership perspective, running this on the cloud is more efficient than having someone in the company take care of the infrastructure."

"In terms of using the cloud version, if you're somebody who, like myself, has got a lot of experience and understands measures and notations and things, basically it's unrestricted. You can do so many things. You can do your Archimaze, you can do BPMN. There's lots of stuff you can do in there and if you're a good field person and you cause yourself re-using things or whatever, then it's very nice, it's very easy to use."

"It's very easy to collaborate with. It's very user-friendly"

More ARIS Cloud pros

"We've done a solid job managing past account history, enabling us to quickly review past activities and the contacts we've engaged with. Now, Salesforce has integrated a LinkedIn feature, streamlining the process by eliminating the need to manually input data into LinkedIn separately. This integration adds LinkedIn profiles to customer profiles, enhancing efficiency. They've also introduced a sales console platform."

"It is a platform that allows you to get applications quickly to the end user in a secure way."

"Its stability, performance, and usability are most valuable."

"The most valuable aspect of the solution is the unit coordination between sales and marketing when it comes to lead management."

"The low-code approach to Salesforce Platform is highly valuable."

"The solution is used to track our customers."

"Salesforce is the best one out there."

"The scalability of the Salesforce Platform is good."

More Salesforce Platform pros

Cons

"The trial version of this solution does not give you enough time to learn how to use it, so it should be extended to one year."

"It seems that there could be innovations in fostering spontaneous cooperation between departments and individuals. This extends to case management and finding new paradigms for enhancing such cooperation. While some approaches, like basic case management tools, have been tried in the past, they may not have met expectations entirely. However, ongoing efforts in administrative science are focused on these areas. Companies with innovative ideas can contribute to progress, possibly involving concepts related to trust, even within the context of web 3. There are intriguing developments in how economic and business organizations can be formed. When it comes to learning about these concepts, starting with simple examples and gradually moving to more complex ones is advisable. Begin with the basics, excluding unnecessary details that might hinder understanding. Over time, you can delve into more intricate aspects, such as Bitcoin and the Lightning Network, to gain a deeper understanding of these technologies."

"The stability was poor, with frequent outages."

"I encounter challenges, and I am using Yuri to establish principles, define rules, conduct training sessions, and offer coaching to application owners, SMEs, and individuals responsible for technologies. This aids in providing support during these migrations. Security is a consideration when migrating to the cloud. It's crucial to address potential risks and include security measures in the contract with the cloud provider. While there haven't been issues so far, acknowledging the risks is essential, especially when dealing with applications like ARIS. With the increasing capabilities and advancements in technology, many current challenges are likely to be resolved in the future. Despite security concerns, utilizing opportunities in the cloud and the internet offers significant advantages. Regarding areas for improvement, security remains a key consideration, especially when deploying ARIS in the cloud. However, this is not solely a product-specific concern but also pertains to the cloud environment. Beyond security, the strength of ARIS lies in its ability to serve as a unified repository for enterprise architecture. Having all information in one place facilitates alignment with the company's vision, strategy, and business objectives. Reducing redundancies across departments is crucial for maintaining service quality and minimizing costs. It ensures that everyone is on the same page, fostering collaboration and preventing discrepancies in information and services. While I currently use Guardis for this purpose, the concept of enterprise architecture is applicable, and ARIS stands as a valuable tool to support business processes and technology alignment within the company."

"There is room for improvement in the support."

"Initial setup is rather complex. You have to find a way to isolate the complexity, and find common ground."

"On an enterprise level, the ability to onboard somebody quickly is cumbersome because it just has too many things in it. It's got something like a hundred or more techniques and things in it."

"I would like to see more support for architectural diagrams."

More ARIS Cloud cons

"I would like to have integration with Google."

"In terms of features, for our business needs, we have more than enough right now. There is nothing that we are missing or would like to add. They can maybe share some best practices so that when you are starting, you can stick to a good process, and you don't have to think so much about the process that you want or your CEO or CMO wants. The process should not be based on one person in the company. Having some best practices will make it easier to get started. These best practices can be based on what has worked for others. Its basic version is pretty simple, and the customizations are up to the companies, which can make startups like ours lose a lot of time in figuring out what all stakeholders want rather than what would work."

"Salesforce Platform operates as a cloud system, and within our organization, numerous internal systems handle data processing. While real-time data retrieval is feasible through services, achieving real-time communication poses some challenges."

"The solution's UI is horrible."

"The general reports could be made easier in the Salesforce Platform. Generating needs extensive training to know the exact structure of the design. Whenever you search for something you need to know what are the exact fields that you need to view. It's not an easy process to learn."

"Salesforce Platform may be on the expensive side. However, getting value for money depends on how it's used."

"Salesforce is a pretty cumbersome product. It's a product that you need to spend quite a bit of time customizing to your unique business model. Unless you have somebody in house that knows it really well, you're better off spending money with a consultant to get what you need."

"We have a lot of strategic accounts and large accounts that are tied with all the growth and acquisitions across North America, being able to tag parent-child accounts in an easier fashion would be better. This is the biggest pain point is associating parent to child and being able to align and manage it better. Overall a better parent-child relationship between accounts would be a benefit."

More Salesforce Platform cons

Pricing and Cost Advice

"The licensing model of ARIS Cloud is leaner and more beneficial to the customer. The new license model is great. With the on-premise, you needed to subscribe to many more types of licenses. Now there are licensed bundles available on the cloud."

"The cloud deployment is not more expensive. In the cloud, you pay for what you use, and there's no need for maintaining infrastructure or additional personnel, making it cost-effective. On-premises deployment, on the other hand, involves infrastructure costs and maintenance expenses."

"There is a student version of this solution that can be used for free."

"I have heard that it is fairly priced. It offers ROI."

"It is quite expensive. Its developers come at a premium cost, which makes it expensive."

"The price of Salesforce Platform is very expensive. There are other solutions that are similar that cost a quarter of what Salesforce Platform does, such as HubSpot."

"The product's additional features can be expensive."

"It is a fair price for what it's offering, in comparison with other solutions that are available on the market."

"I haven't had to buy Salesforce, however, I have heard it's $1500 a user."

"It is an expensive program."

"I don't know anything about its cost, but I'm sure it has got a nice little price tag that goes along with it."

More Salesforce Platform pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Business Process Design solutions are best for your needs.

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Top Industries

By visitors reading reviews

Financial Services Firm

19%

Computer Software Company

12%

Manufacturing Company

Government

Financial Services Firm

12%

Government

Manufacturing Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	39
Midsize Enterprise	26
Large Enterprise	39

Questions from the Community

What is your experience regarding pricing and costs for ARIS Cloud?

The price of ARIS Cloud is relatively high and not every firm can afford it, especially if the company is not mature enough to require such extensive process modeling and optimization.

See all answers

What needs improvement with ARIS Cloud?

It would be beneficial for ARIS Cloud to add more customization options, such as having a landing page. Improving the importation script from Microsoft Visio ( /products/visio-reviews ) would also ...

See all answers

What is your primary use case for ARIS Cloud?

I am currently working with both ARIS Cloud ( /products/aris-cloud-reviews ) and MEGA HOPEX ( /products/mega-hopex-reviews ), having switched from ARIS BPM ( /products/aris-bpa-reviews ) to MEGA HO...

See all answers

How would you choose between Microsoft PowerApps and Salesforce Platform?

I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...

See all answers

How does Salesforce Platform compare with Azure?

Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...

See all answers

Do you build applications using low-code or pro-code builders on Salesforce Platform?

At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...

See all answers

Comparisons

SAP Signavio Process Manager vs ARIS Cloud

Compared 10% of the time

IBM Blueworks Live vs ARIS Cloud

Compared 8% of the time

Visio vs ARIS Cloud

Compared 7% of the time

ARIS Architect and Designer vs ARIS Cloud

Compared 6% of the time

Bizagi vs ARIS Cloud

Compared 6% of the time

More ARIS Cloud Competitors

Oracle Application Express (APEX) vs Salesforce Platform

Compared 10% of the time

Microsoft Azure vs Salesforce Platform

Compared 9% of the time

Appian vs Salesforce Platform

Compared 7% of the time

Amazon AWS vs Salesforce Platform

Compared 7% of the time

Google Cloud vs Salesforce Platform

Compared 2% of the time

More Salesforce Platform Competitors

Product Reports

Buyer's Guide

ARIS Cloud

February 2026

Download ARIS Cloud product report

Buyer's Guide

Salesforce Platform

January 2026

Download Salesforce Platform product report

Also Known As

Process Live, ARIS Simulation, ARIS Aware, ARIS Connect

Salesforce1, Force.com, Salesforce App Cloud

Overview

ARIS is the market-leading solution for professional business process management and modeling. Whether you want to document the "as-is" state of your operations for quality or certification reasons or design the "to-be" in terms of continuous improvement in your transformation program, ARIS is the best choice for establishing a single source of truth regarding all process excellence topics in your organization. It is for any organization looking to digitally transform their business, increase operational excellence and customer experience and ensure compliance in execution. ARIS helps you to make the most out of your processes with Process Mining, Risk & Compliance Management, RPA and much more.

What makes the difference?

The most comprehensive platform for process excellence in the market

Easy to use

Covers business & IT architecture from all angles

Full flexibility and >100 diagram types

Customer-driven development based on best practices

Strong partner ecosystem

ARIS is the market-leading solution for any organization and ideally suited to digitally transform the organization, increase operational excellence and customer experience and ensure compliance in execution.

Software AG

Salesforce Platform is a tool that provides application building with open application programming interfaces (APIs), integration tools, back-end services, starter templates, and developer environments. With a low-code interface, users are able to build applications and benefit from automated processes. The product helps customers to increase work productivity and save on IT costs through efficient, easy-to-understand, methods for creating applications.

Salesforce Platform allows companies to build and operate intelligent applications at scale and share them with employees and customers in real time. The tool secures companies' data while connecting and synchronizing it simultaneously across their Customer 360 accounts. The main components of the product are:

Application development: With low code, companies can build applications faster and automate their businesses.
Automation: The product can connect with Salesforce Genie, allowing employees to create seamless processes.
Security: The Shield component allows companies to secure their data and build applications.
Hyperforce: Companies have the option to scale globally and serve customers locally, providing secure, private, and agile solutions.
Einstein Intelligence: Organizations can utilize artificial intelligence (AI) to create personalized experiences for customers, potentially increasing companies’ growth.
Sandboxes: Salesforce Platform offers developers secure development environments where they can test, build, and deploy changes before rolling out final products.

Salesforce Platform Features

Also referred to as a “drag and drop app builder," this solution offers various features for customers to create intelligent applications and build personalized services for clients, partners, and employees within the apps.

Mobile feature: The mobile feature of Salesforce Platform allows users to build applications for mobile as well as turn already-made apps into mobile apps instantly.
AI: Through AI, users are able to personalize their applications, utilizing the smart assistant of the platform (called Einstein). The creation of customized services for clients can drive engagement and scale customer experience.
Vision feature: The Vision feature also utilizes Einstein Platform, where users can take advantage of Einstein Prediction Builder, Bots, Vision, and Language to create AI-powered applications.
Data protection: Salesforce Platform offers a data protection feature called Salesforce Shield. With it, companies can monitor app and data use, automate security policies, run compliance audits, and encrypt sensitive data.
Privacy and identity feature: Salesforce Customer Identity is a feature for privacy that offers user access through a single login. The feature provides a seamless user experience while maintaining a high level of security.
Community feature: The community feature of the product offers a digital experience platform where companies can create secure portals, applications, and websites.
Builder feature: The application building feature of Salesforce Platform offers various ways for users to create apps, including through low-code builders and pro-code tools.

Salesforce Platform Benefits

The benefits of using Salesforce Platform include:

Compared to manual coding products, Salesforce Platform is simpler for beginner users who want to develop a product.
The tool requires a low amount of coding, making it a quick and agile way to develop applications.
The adaptable design of the platform offers multi-layered security which maintains data accessible to users while protecting it from outside sources.
The product can be incorporated with various platforms and coding languages for application development.
The platform can be used to create applications compatible with large database systems like MySQL and Oracle.
Salesforce Platform allows collaboration between users, as it offers simultaneous access to various users at the same time.
Salesforce Platform is compatible with desktop databases such as Microsoft Access.

Reviews from Real Users

A vice president at a healthcare company values Salesforce Platform because it is flexible and user-friendly with helpful pre-built schemas.

Peter G., a senior technical consultant at a tech services company, rates Salesforce Platform highly because it is intuitive, quite easy to learn, and stores all kinds of relevant sales information.

Salesforce

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market and 10 million users worldwide, from 1 user companies to the Fortune 500.

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Business Process Design

January 2026

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We monitor all Business Process Design reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.