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Array AG Series vs Citrix Gateway comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Array AG Series
Ranking in SSL VPN
13th
Ranking in Enterprise Infrastructure VPN
40th
Average Rating
0.0
Reviews Sentiment
6.4
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Citrix Gateway
Ranking in SSL VPN
1st
Ranking in Enterprise Infrastructure VPN
9th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
40
Ranking in other categories
Universal Access Gateways (1st)
 

Mindshare comparison

As of May 2026, in the SSL VPN category, the mindshare of Array AG Series is 3.6%, up from 2.0% compared to the previous year. The mindshare of Citrix Gateway is 11.5%, down from 14.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SSL VPN Mindshare Distribution
ProductMindshare (%)
Citrix Gateway11.5%
Array AG Series3.6%
Other84.9%
SSL VPN
 

Featured Reviews

reviewer1730568 - PeerSpot reviewer
Network and Security Engineer at a security firm with 11-50 employees
Exceptionally stable, cost-effective, and offers a user-friendly interface
Deploying Array AG Series isn't exactly simple as it requires expertise in handling SaaS solutions and involves a thorough study of the customer's network and requirements. Skill set and support assistance are crucial during installation. For a single-box, basic configuration, you might pull it off in about five hours, a day at most. However, achieving stability takes longer, as VPN products need time to settle in an organization. Depending on user complaints and day-to-day issues, it could take a while to get everything running smoothly. In our deployment experience with Array AG Series, five engineers, including myself, were involved in executing over twenty VPN projects across India in the last four to five years. These were substantial projects, taking about a week to stabilize the solution. As for maintenance, it is neither simple nor overly complicated. It requires careful attention because any issues can have a global impact on users over the internet. Maintenance for a single site typically requires the attention of one or two individuals.
SK
Enterprise Architect at Wipro Limited
Strong security and versatile features drive positive experience, but support responsiveness can improve
The main purpose of Citrix Gateway is to enforce the appropriate level of access to the correct user on the proper device under the correct conditions. This is enabled through Citrix Gateway combined with endpoint analysis and optional Citrix analytics for security. Regarding improvements, implementing adaptive access policies on Citrix Gateway could be enhanced, particularly in security posture. Although it enforces real-time contextual access control based on device, user network risk, certain aspects can be improved. Other areas for improvement include BYOD access control and risk-based decision-making. Additionally, there is potential for reducing administrative overhead by applying policies dynamically based on context rather than static rules. Incident response speed is another area that could be enhanced.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I appreciate most about the Array AG Series, and what our clients value as well, is its exceptional stability."
"The solution is stable."
"It's a stable solution while it's running."
"What I find most valuable about this solution, is that it runs seamlessly."
"The ROI is significant because the solutions are adequate to protect the servers."
"Aside the functionality and features, it's simple and very user-friendly to deploy and maintain."
"For our use case, it was scalable. There were at least 25 end users using this solution from remote locations. And once the connection was established, there weren't any complaints."
"All of the features are quite valuable, including the node balancing and gateway."
"The solution is very stable. If I were to rate it out of ten, I would give stability a nine."
 

Cons

"The main area for improvement with Array AG Series is its support services."
"Scalability is not good because they didn't change the solution."
"Sometimes the input-output has issues. Maybe it's not as seamless when you plug in audio."
"The initial setup is very complex."
"The tool must provide better integration and connectivity."
"We have experienced issues relating to multi-factor authentication"
"As an organization, our initiative is to move to the cloud, Citrix Gateway needs to improve its cloud capabilities and make the cloud solution more robust."
"Sometimes the input-output has issues."
"The support experience has received mixed reviews, as not all support staff possess the necessary technical expertise to handle inquiries effectively."
 

Pricing and Cost Advice

Information not available
"I consider Citrix Gateway to be an expensive solution, generally ranging from $5,000 to $15,000 yearly, depending on the model."
"There are two or three different models, but you can actually have a CapEx where you purchase the unit outright and then there's a yearly maintenance cost on top for years two and three, and four, or you can actually do a subscription purchase through Citrix cloud and you pay on a monthly basis, or you can have a three-year subscription contract as well. I give the solution a six out of ten for its cost."
"It is expensive and requires proper planning with strategy."
"There is a license to use Citrix Gateway and it is less expensive to use when compared to other solutions."
"It costs about 4,000 a year."
"The solution has a yearly licensing fee."
"Usually with Citrix the issue is the pricing, especially for the African region. We believe it's really expensive."
"There is a need to make yearly payments for licensing purposes. Also, it is not an expensive one."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
14%
Manufacturing Company
9%
Comms Service Provider
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise9
Large Enterprise17
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for Citrix Gateway?
The price is one aspect, but technically it is complete. Technically, it is really complete.
What needs improvement with Citrix Gateway?
I see room for improvement in several areas. The monitoring site could be much better because monitoring NetScaler and Citrix Gateway is too difficult with just SNMP traps available. Improving the ...
What is your primary use case for Citrix Gateway?
I am on the customer side using Citrix products, specifically Citrix CVAD for Virtual and Desktop virtualization. I am using Citrix Virtual Apps and Desktops service. We are using Citrix Gateway an...
 

Also Known As

Array AccessDirect, AccessDirect, Array AG Series SSL VPNs
Citrix NetScaler Unified Gateway
 

Overview

 

Sample Customers

Hitachi Federated Cloud, VM Racks, Needham Bank, Central Ohio Primary Care Physicians, Harmon Law Offices, City of Lilburn, Georgia
Aeronamic, Avianca, Bechtel Corporation, Betfair UK, Catholic University Leuven (K.U. Leuven), Centene Corporation, Cerner, Charityshare, City of High Point, Clark Builders
Find out what your peers are saying about Citrix, Ivanti, Cisco and others in SSL VPN. Updated: April 2026.
893,164 professionals have used our research since 2012.