Try our new research platform with insights from 80,000+ expert users
Citrix Gateway Logo

Citrix Gateway pros and cons

Vendor: Citrix
4.1 out of 5
Badge Ranked 1

Pros & Cons summary

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.
Get the report

Prominent pros & cons

PROS

Citrix Gateway is praised for its stability, providing uninterrupted service and requiring minimal maintenance once deployed.
It is valued for its security features, including secure remote access and Endpoint Analysis, enhancing application protection outside networks.
Citrix Gateway offers scalability, accommodating everything from small deployments to handling high transaction volumes.
Customers appreciate its capability to support remote work, enabling users to access services seamlessly from various locations.
It is known for its valuable load balancing and GSLB features, particularly for disaster recovery and integration with Citrix applications.

CONS

Citrix Gateway is considered expensive, with costs generally ranging from $5,000 to $15,000 yearly, and is reported to be 35% more expensive than other options.
Load balancing, as well as connectivity and integration with other applications, needs enhancement.
Stability issues arise with increases in customer infrastructure, and cloud capabilities must be robust for organizational transitions to the cloud.
Users report difficulties with initial setup, requiring extensive training, and current monitoring capabilities using SNMP traps are insufficient.
Technical support, especially first-level support, is criticized for lacking expertise, and users are experiencing mixed reviews.
 

Citrix Gateway Pros review quotes

it_user924705 - PeerSpot reviewer
Information Security Officer at Zamil
Jun 23, 2019
We haven't received any complaints or performance issues so far.
OR
Senior Network Security Planning at Ooredoo Kuwait
Jun 30, 2019
The features that we have found most valuable are the web app support and VPN.
reviewer1010148 - PeerSpot reviewer
Security Consultant at a tech services company with 11-50 employees
Jun 30, 2019
Most of our customers are using the load balancing feature and also the verification feature is good as well, in my experience.
Learn what your peers think about Citrix Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,873 professionals have used our research since 2012.
RuiLopes - PeerSpot reviewer
Software Engineer at Vxnet
Jul 29, 2019
The initial setup is simple. Normally with all setups, it's not very complicated. It really depends on the customer.
AW
Citrix Pre Sales at a tech services company with 501-1,000 employees
Aug 28, 2019
The solution is very stable. If I were to rate it out of ten, I would give stability a nine.
Seniospec678 - PeerSpot reviewer
Senior Specialist for IT Infrastructure Solutions at a comms service provider with 1,001-5,000 employees
Sep 3, 2019
The stability of the solution is perfect.
LB
CEO at IMART OFFICE CONSULTANTS
Nov 3, 2019
It's a stable solution while it's running. We don't have to work on it a lot. There are not many bugs, so it's easy to use if you deploy successfully. You can be sure of an uninterrupted solution for quite a long time. Citrix is a good product.
Surya Kant Pasayat - PeerSpot reviewer
Manager Network Engineering at AppViewX
Jan 12, 2020
What I find most valuable about this solution, is that it runs seamlessly.
reviewer861792 - PeerSpot reviewer
Team Lead, Infrastructure & Technology at a real estate/law firm with 1,001-5,000 employees
Mar 16, 2020
The session monitoring capability is good.
GJ
Owner at NovoLux Networks
Jul 2, 2020
Just creating that gateway to the storefront for Citrix is the most valuable aspect of the solution for us.
 

Citrix Gateway Cons review quotes

it_user924705 - PeerSpot reviewer
Information Security Officer at Zamil
Jun 23, 2019
The load balancing could be improved.
OR
Senior Network Security Planning at Ooredoo Kuwait
Jun 30, 2019
The dashboard or interface should be more clear in reporting issues. Integration with other applications should be more user-friendly.
reviewer1010148 - PeerSpot reviewer
Security Consultant at a tech services company with 11-50 employees
Jun 30, 2019
If the solution had a more advanced DNS, it would be an improvement.
Learn what your peers think about Citrix Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,873 professionals have used our research since 2012.
RuiLopes - PeerSpot reviewer
Software Engineer at Vxnet
Jul 29, 2019
I'd like to see support for reverse proxy and more security features.
AW
Citrix Pre Sales at a tech services company with 501-1,000 employees
Aug 28, 2019
The initial setup is very complex.
Seniospec678 - PeerSpot reviewer
Senior Specialist for IT Infrastructure Solutions at a comms service provider with 1,001-5,000 employees
Sep 3, 2019
The solution can be a bit pricey.
LB
CEO at IMART OFFICE CONSULTANTS
Nov 3, 2019
The major issue is price. I would also like them to make other aspects more accessible.
Surya Kant Pasayat - PeerSpot reviewer
Manager Network Engineering at AppViewX
Jan 12, 2020
I would like to see better configuration of repairs and downloading certification.
reviewer861792 - PeerSpot reviewer
Team Lead, Infrastructure & Technology at a real estate/law firm with 1,001-5,000 employees
Mar 16, 2020
I would like to see improved logging because it doesn't keep much information for the session monitoring or historical sessions.
GJ
Owner at NovoLux Networks
Jul 2, 2020
It's extremely complicated and it's not intuitive. The solution requires a lot of training to get going on it.