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Citrix Gateway pros and cons

Vendor: Citrix
4.1 out of 5
Badge Ranked 1
360 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

Citrix Gateway provides robust stability and users report a seamless experience without requiring frequent intervention.
It offers flexible configuration options and scalability from small deployments to handling thousands of transactions per second.
The platform enhances security for accessing applications and outfacing information, serving as a viable option for secure remote desktop functionality.
Users appreciate the VPN and web app support features along with strong session monitoring capabilities and secure connectivity.
Citrix Gateway enables efficient remote work capabilities and continually adds new features, providing significant ROI through server protection.

CONS

Load balancing and DNS improvements are needed.
Integration with other applications could be more user-friendly.
The initial setup is complex and not straightforward.
Speed and stability issues persist, particularly with VPN connectivity.
Citrix Gateway is often considered expensive, with prices exceeding competitors.
 

Citrix Gateway Pros review quotes

reviewer1330419 - PeerSpot reviewer
Sep 12, 2024
Citrix Gateway improved the security of the access of our applications outside the network.
SK
Jun 18, 2025
Citrix Gateway offers an array of valuable features.
RuiLopes - PeerSpot reviewer
Jul 29, 2019
The initial setup is simple. Normally with all setups, it's not very complicated. It really depends on the customer.
Learn what your peers think about Citrix Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
GJ
Jul 2, 2020
Just creating that gateway to the storefront for Citrix is the most valuable aspect of the solution for us.
JC
Jun 4, 2025
The ROI is significant because the solutions are adequate to protect the servers.
VivekKumar10 - PeerSpot reviewer
Feb 6, 2025
I find Citrix Gateway valuable for its capabilities as a reverse proxy, providing security to applications exposed to the Internet.
RuiLopes - PeerSpot reviewer
Nov 28, 2022
The solution is scalable.
LB
Nov 3, 2019
It's a stable solution while it's running. We don't have to work on it a lot. There are not many bugs, so it's easy to use if you deploy successfully. You can be sure of an uninterrupted solution for quite a long time. Citrix is a good product.
reviewer1987287 - PeerSpot reviewer
Nov 1, 2022
The solution is scalable and can go from a very small deployment to handling 10,000 transactions a second.
Mohit-Jain - PeerSpot reviewer
Jul 22, 2022
I didn't have any hiccups or issues with it.
 

Citrix Gateway Cons review quotes

reviewer1330419 - PeerSpot reviewer
Sep 12, 2024
The first level support is very poor.
SK
Jun 18, 2025
The support experience has received mixed reviews, as not all support staff possess the necessary technical expertise to handle inquiries effectively.
RuiLopes - PeerSpot reviewer
Jul 29, 2019
I'd like to see support for reverse proxy and more security features.
Learn what your peers think about Citrix Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
GJ
Jul 2, 2020
It's extremely complicated and it's not intuitive. The solution requires a lot of training to get going on it.
JC
Jun 4, 2025
At this time it costs 35% more than other solutions.
VivekKumar10 - PeerSpot reviewer
Feb 6, 2025
Focusing more on AI features could further enhance its performance.
RuiLopes - PeerSpot reviewer
Nov 28, 2022
It would be nice if they offered easier setups and implementation wizards.
LB
Nov 3, 2019
The major issue is price. I would also like them to make other aspects more accessible.
reviewer1987287 - PeerSpot reviewer
Nov 1, 2022
The initial setup is not straightforward.
Mohit-Jain - PeerSpot reviewer
Jul 22, 2022
Sometimes the input-output has issues.