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Aruba Airwave vs IBM Tivoli NetCool comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Aruba Airwave
Ranking in Network Management Applications
6th
Average Rating
8.2
Reviews Sentiment
6.1
Number of Reviews
26
Ranking in other categories
No ranking in other categories
IBM Tivoli NetCool
Ranking in Network Management Applications
14th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Network Management Applications category, the mindshare of Aruba Airwave is 3.1%, down from 5.6% compared to the previous year. The mindshare of IBM Tivoli NetCool is 3.8%, up from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Management Applications Mindshare Distribution
ProductMindshare (%)
Aruba Airwave3.1%
IBM Tivoli NetCool3.8%
Other93.1%
Network Management Applications
 

Featured Reviews

Edward Zeng - PeerSpot reviewer
Senior Network Engineer at Auckland University of Technology
Troubleshooting obstacles occur but technical support excels
My general opinion on Aruba Airwave is that it's acceptable, but it's not ideal because we are accustomed to Cisco. We didn't use Aruba much, but once you set it up, you probably don't need to worry about it too much. The version we are using is quite old now, probably around version four. I can't remember the version exactly because a lot of the products require Aruba Central, but we haven't used Aruba Central yet. I face challenges with Aruba Airwave, particularly with troubleshooting. When someone has a problem, we try troubleshooting, but the end-to-end users' messages show some details that are not always up-to-date, and sometimes the information from the GUI is not exactly aligned with what's on the website. If Aruba Airwave can apply AI capabilities, that would be even more perfect. I'd appreciate integration with Aruba Central; it would be great if they could incorporate it into Airwave.
Petar Ganev - PeerSpot reviewer
Senior Enterprise Monitoring Engineer at Commerzbank
Reliable for enterprise monitoring but no longer actively developed
There are problems with the latest security requirements because many things have changed in recent years, and now the security audits are very strict. And we need to switch to something else. We need to patch it constantly. Moreover, it is a very old tool and a little bit difficult to support. Otherwise, they work okay.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I think everybody needs this solution; it helps a lot with technical troubleshooting and no matter what end products you have, Airwave is a good solution for everybody."
"The technical support services are good."
"The most beneficial feature for network monitoring in Aruba Airwave is the Live Heat Map. It helps identify interferences, coverage issues, and user connectivity issues. The device management capability of Aruba Airwave is good. It provides end-to-end visibility from the user to the access point, the switch, and the internet breakout. From a monitoring, management, and orchestration standpoint, it is very effective and can manage any scale of deployment."
"AirWave definitely helps us troubleshoot and get to the root cause of the issues. It gives you an excellent indication of what's going on within your network at different locations. You can get to the area, take a look at the AirWave analysis, and make informed decisions."
"The Clarity feature makes it easy to use and understand what is going on with your network in a nice dashboard, and it contains valuable features for engineers to C-level executives, who want visibility, performance, statistics, and a platform which can take action for them without manual intervention, saving time and money."
"I would rate the stability a nine out of ten."
"The Clarity feature makes it easy to use and understand what is going on with your network in a nice dashboard.​"
"The solution's initial setup process is straightforward."
"The tool is much easier to manage than running scripts and figuring out how many endpoints have been exceeded."
"It improves customer satisfaction, deploy-ability, adaptability, flexibility, scalability, and reduces cost of operation."
"The tool had many built-in automation capabilities."
"The solution is very fast, there's no lag or delay between the IBM solution and the other solutions like Huawei and Nokia."
"The scalability of monitoring, the breadth of supported network components, the scale of the number of monitoring events, and the flexibility in customization make this a well-rounded product."
"Anything is possible with Tivoli. It's quite a robust system."
"The solution has very good integration capabilities."
"The Netcool solution is great, and it's very easy to use."
 

Cons

"I want a management solution to manage and monitor everything from a single dashboard. This is not there with Airwave."
"We sometimes have problems with troubleshooting between the GUI and the CLI manipulation."
"Cost is always a big issue for partners."
"My general opinion on Aruba Airwave is that it's acceptable, but it's not ideal because we are accustomed to Cisco."
"I would try to integrate more products from different vendors in future releases. Because that's really good features that Aruba Airway has, but it's so limited."
"The integration with other platforms like Cisco needs to be improved."
"I would like to see is “AAS”. Not only Aruba APs with central, but NAC/ClearPass, AirWave, and everything licensed as a Service."
"We encounter delayed ETAs in the manufacturing of hardware."
"The product is pretty costly. It's definitely not the least expensive option."
"This is another one of those suites glued together from a myriad of acquisitions and it shows once you get under the hood."
"The solution does not have any AI capabilities."
"IBM's technical support takes a long time to do root cause analysis, and we have to go through several levels of help before getting a solution."
"UI is outdated, very old legacy."
"From a customer perspective, it is quite an expensive solution to initially implement and then support."
"Customization and integration that you need to do to make the product fit your needs is very complex. It is not a product that somebody could easily pick up without any prior training or experience."
"The installation could be simplified, and technical support could be faster."
 

Pricing and Cost Advice

"Aruba Airwave is an expensive solution."
"The licensing cost for Aruba Airwave increased from $72 to $210 within a few months. It would be better if the pricing for the solution were cheaper."
"Aruba Airwave's licensing cost is not that expensive."
"AirWave is a very expensive solution. If you implement it in a wide range network, it will cost a lot. There is no option to sell it outside that price segment, which is a problem."
"The tool is expensive. If one is bad or expensive, and ten is very good or cheap, I rate the product's price as a six."
"I rate the product’s pricing a five out of ten."
"The cost is perfect because the devices have a lifetime warranty, and the licensing is good as well."
"It is an expensive solution."
"It costs around 100k for every ten servers, which is lower than similar products from other vendors."
"Licensing fees are paid on a yearly basis."
"The price of the product is too expensive."
"Customers are required to pay a licensing fee."
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Top Industries

By visitors reading reviews
Construction Company
8%
Educational Organization
8%
Government
7%
Marketing Services Firm
7%
Financial Services Firm
13%
Computer Software Company
12%
Manufacturing Company
11%
Outsourcing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise4
Large Enterprise14
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise5
 

Questions from the Community

What needs improvement with Aruba Airwave?
They have other sensors which can manage and control all the sites. There is an IoT component where we can restrict internet services such as Facebook and YouTube. These things can also be managed....
What is your primary use case for Aruba Airwave?
For Aruba Airwave, I am using the wireless devices for the Wi-Fi for the full company with access points. This is the top product I feel, and I see in the Gartner also. It is a good product and eas...
What is the best network monitoring software for large enterprises?
I have worked from 1973 with all kind of systems in large enterprises across the world. And have experience with all kind of software in monitoring from infra to end to end, it depends on the funct...
 

Also Known As

No data available
Tivoli NetCool
 

Overview

 

Sample Customers

Henkel, University of Findlay, University of Minnesota Duluth, University of Iowa
Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)
Find out what your peers are saying about Aruba Airwave vs. IBM Tivoli NetCool and other solutions. Updated: August 2026.
908,800 professionals have used our research since 2012.