Pega Platform and AuraQuantic compete in the business process management category. Pega Platform seems to excel in terms of pricing and support, while AuraQuantic dominates with its comprehensive and user-friendly features.
Features: Pega Platform offers advanced automation capabilities, seamless CRM integration, and robust case management. AuraQuantic stands out for its user-friendly design environment, a vast library of ready-to-use business templates, and powerful process automation tools. AuraQuantic allows customizations without extensive coding, making it accessible across diverse industries.
Room for Improvement:Pega Platform could improve by enhancing its user interface to be more intuitive and reducing the learning curve for newcomers. Continual updates could further streamline integration with emerging technologies. Additionally, Pega can work on expanding its out-of-the-box functionalities. AuraQuantic might benefit from reducing initial setup costs to appeal to smaller enterprises and enhancing integration capabilities with third-party applications. Its documentation could be more comprehensive to support technical implementations.
Ease of Deployment and Customer Service: Pega Platform uses a flexible deployment model supporting both cloud-based and on-premises solutions, backed by strong customer support. AuraQuantic employs a cloud-first deployment approach, ensuring rapid implementation and strong customer assistance. While Pega offers flexibility, AuraQuantic provides a quicker deployment cycle for clients.
Pricing and ROI: Pega Platform offers a competitive pricing model, often resulting in favorable ROI due to its robust functionality and support options. AuraQuantic, with higher initial costs, shows strong ROI through its feature set and scalability, allowing it to deliver long-term value in various applications.
The technical support from Pega is very low, rating a one or two out of ten.
I never needed support from the platform standpoint, but if additional features are required, we have regular meetings with the product team for feedback.
Pega's technical support team is very helpful.
Currently, big banking providers and insurance providers, even the members for healthcare payers, are using more than millions of operations on a daily or weekly basis.
With the recent development of AI agents in Pega Platform 24.2, the adoption is not heavy due to regulations around using external LLM by customers, especially regulated customers in BFSS and healthcare.
Pega introduced Constellation, which allows a user to build a more engaging visual experience.
My learning curve in robotics has been challenging.
Pega is priced higher than open-source options like Flowable but is suitable for large-scale industries like banking and insurance.
The pricing is expensive, and this is an issue.
From a licensing perspective, it is higher than the competition.
Management capabilities such as dashboards.
Pega Platform is excellent for enterprise-level solutions with integrations to entire systems, including case management, service orchestration, CRM, decision-making capabilities, digital process automation, and AI-driven functionalities.
AuraQuantic is a digital platform designed for business users to easily and rapidly build unlimited processes and applications to automate end-to-end operations, reducing costs and optimizing productivity.
AuraQuantic is a no-code platform for building the enterprise solutions that drive Digital Transformation.
Delight users with attractive interfaces across multiple devices and deliver the best user experience. Respond immediately to their ever-changing needs with the agility provided by the platform and its no-code changes on the fly.
This is the most powerful part of any application. This is why AuraQuantic offers a long list of built-in, no-code functionalities.
To manage application and process data models, AuraQuantic provides a visual data model designer and supports importing data schemas.
Access rights management (to apps and app development), Application metadata collection, Application performance monitoring, Application works dashboard, Custom ‘guardrails’ for practitioners/developers, Role-based access control to data and services for app dev, Multiple practitioners/developers for a single app and across the platform.
Digital Decisioning features aim to inform and automate operational decisions. These decisions continue to increase in amount and complexity due to growing customer demands. Business decision automation is a must to keep up with ever-changing customer needs.
Thanks to business activity data collection, using custom applications built with AuraQuantic, the organization is empowered to carry out accurate analysis and act smart by leveraging business insights.
API REST, API SOAP, API DLL
Exposing APIs (process/application logic and decision systems)
Connector builder
REST and SOAP web services connector
External database connectors (Adapters Servers, scripts and stored procedures execution)
.Net Assembly connector Connectors with Artificial Intelligence services (AI)
Robotic Process Automation (RPA) service connectors
More built-in connectors (50+)
Microsoft Office 365, Google Suite, SAP…
Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.
Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.
What are the key features of Pega Platform?In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.
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