Auth0 and Microsoft Entra ID are key players in the identity and access management sector. Auth0 appears to have an edge in customizability and support, while Microsoft Entra ID excels in integration with the Microsoft ecosystem and cost efficiency for existing Microsoft users.
Features: Auth0 provides robust authentication features, including JWT tokens, social media integrations with over 30 providers, and multi-factor authentication. These features offer flexibility and extensive customization options, as well as a powerful APIs framework that suits modern application needs. Microsoft Entra ID offers extensive identity management functionalities, such as conditional access and seamless integration with Microsoft services like Azure and Office 365. Additionally, it provides compliance and security features that are crucial for enterprise environments.
Room for Improvement: Auth0 needs to enhance its machine-to-machine authentication flow documentation and offer more competitive pricing to increase its market appeal. Furthermore, better user management tools could improve overall functionality. Microsoft Entra ID could improve by enhancing third-party application integrations and simplifying its complex licensing models, which can be difficult for new users to navigate. It would also benefit from more straightforward documentation to aid usability.
Ease of Deployment and Customer Service: Both Auth0 and Microsoft Entra ID provide flexible deployment options across different cloud environments. Auth0 is acclaimed for its excellent customer service, with support teams offering quick responses that heighten user satisfaction. In comparison, Microsoft Entra ID provides good support, but users occasionally experience frustration due to changes in support personnel affecting consistency.
Pricing and ROI: Auth0 is perceived as expensive; however, users acknowledge the significant return on investment through enhanced security and efficiency that justifies the cost. Microsoft Entra ID often comes bundled with existing Microsoft services, offering cost advantages, particularly for users already committed to the Microsoft ecosystem. Nevertheless, its licensing model can be overly complex and challenging for newcomers to understand, potentially limiting cost efficiencies.
We leverage existing licensing, like Windows Server or SQL, and hybrid benefits, and our sales and marketing teams benefit from co-selling and partnership advantages.
We get a return from not needing to pay other vendors to do what we already had from Microsoft, which was better than the competition.
By eliminating the need for multiple VPN channels and enabling direct work from Azure servers, we have achieved approximately 30% efficiency savings.
The support staff are engineers, not just frontline personnel, ensuring expert assistance.
Their support is excellent.
The actual support when you get to that level is a ten out of ten.
There are immediate answers to any issues that arise with great knowledge and a deep understanding of the product and business needs.
They usually try to deflect, buy time, and often do not address the problem immediately.
The tool is very scalable and meets our customers' needs.
We experienced no scalability issues with Microsoft Entra ID.
Its scalability is impressive, aided by Microsoft's efforts to expand its data centers.
When dealing with tens of thousands of objects, it requires proper management and best practices to retrieve only necessary data.
It's a critical solution that we can't do without.
The stability of the solution is very high at 99.999%.
We rarely had significant problems or crashes.
By default, the user profile does not contain the name, first name, or address, which I would expect.
A reduction of 20-25% would be great.
A recent incident we dealt with took four months to resolve with a seven-day deadline, which was quite frustrating.
Synchronization issues occasionally occur, making it challenging to analyze logs and pinpoint the exact problem.
There is a need for better transformation support from on-premises Active Directory policies to the cloud, as Entra ID doesn't cover this sufficiently yet.
The cost of the solution itself was cost-effective enough that I didn't even need to compare it with EntraID.
We are getting our money's worth.
Microsoft sets pricing based on customer demand, adjusting to find the optimal balance between sales volume and profit per unit, similar to how Costco manages product prices.
Most features of Entra ID are part of Microsoft's ecosystem and included in Microsoft 365 bundles, which means there are no additional costs associated with pricing and licensing.
The most important feature for me was the ease of use, as it needed to be easy to integrate into my platform.
The most valuable feature of Auth0 is its customizability.
We can secure the applications that we are building and make sure that if the application were to be compromised, there is no full access to a customer's environment causing issues and other security concerns.
It's integrated with Microsoft technologies like Authenticator, SSO, and MFA, streamlining operations and creating a seamless environment.
The granular control, such as preventing logins from specific locations, enhances security significantly.
| Product | Market Share (%) |
|---|---|
| Microsoft Entra ID | 19.1% |
| Auth0 | 7.5% |
| Other | 73.4% |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 5 |
| Large Enterprise | 6 |
| Company Size | Count |
|---|---|
| Small Business | 80 |
| Midsize Enterprise | 36 |
| Large Enterprise | 132 |
Auth0 is a comprehensive identity management solution that securely authenticates and authorizes users on different platforms and applications. It offers seamless integration, easy configuration, and reliable performance for managing identity and access. Users appreciate its flexibility, scalability, and support for multi-factor authentication.
With robust documentation and excellent customer service, Auth0 enables developers to efficiently implement authentication and authorization processes. Its valuable features include easy integration, robust security, seamless single sign-on, and customizable authentication options. Auth0 also enhances organizational operations and productivity by streamlining processes, improving collaboration and communication, reducing errors, and facilitating seamless integration with existing systems.
Microsoft Entra ID is an advanced identity and access management service offering seamless single sign-on, multifactor authentication, and centralized user access across applications, enhancing security and efficiency for organizations transitioning to cloud-based environments.
Recognized for its centralized management, Microsoft Entra ID significantly boosts organizational security by integrating features such as conditional access and identity protection. It supports a wide array of applications, facilitating a secure transition from on-premises to scalable cloud environments. By adopting robust security measures and flexible identity management, organizations can streamline operations and ensure consistent user experiences. However, challenges like confusing licensing costs, outdated documentation, and limited integration with non-Microsoft applications persist. Enhancements in technical support, interface design, and more granular permissions are needed to address these issues effectively.
What are the key features of Microsoft Entra ID?In healthcare, Microsoft Entra ID facilitates secure patient record access and compliance with industry regulations. Financial institutions rely on it for robust security measures in safeguarding client data. In the education sector, it streamlines access to online resources for students and faculty. Global enterprises benefit from its ability to manage complex identity frameworks across multiple regions, ensuring reliable security amidst increasing cyber threats.
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