No more typing reviews! Try our Samantha, our new voice AI agent.

Automation Anywhere vs C3 AI comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Ranking in AI Procurement & Supply Chain
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
625
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (1st)
C3 AI
Ranking in AI Procurement & Supply Chain
4th
Average Rating
7.2
Number of Reviews
4
Ranking in other categories
AI Data Analysis (15th), AI Customer Experience Personalization (15th), AI Sales & Marketing (9th), AI Content Creation (12th)
 

Mindshare comparison

As of May 2026, in the AI Procurement & Supply Chain category, the mindshare of Automation Anywhere is 4.1%. The mindshare of C3 AI is 4.4%. It is calculated based on PeerSpot user engagement data.
AI Procurement & Supply Chain Mindshare Distribution
ProductMindshare (%)
Automation Anywhere4.1%
C3 AI4.4%
Other91.5%
AI Procurement & Supply Chain
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
reviewer2795349 - PeerSpot reviewer
Group Head of Data Strategy & Enterprise Governance at a consumer goods company with 10,001+ employees
Struggled to justify enterprise adoption but have valued broader developer accessibility
If I could change or add anything to improve C3 AI, I would suggest making it not just an AI platform, but a data and AI combined platform, as bringing in data management elements, governance, and cloud features is critical. The real AI and modeling represent only 20 percent of what is needed; there is over 80 percent in the rest of the world that should be addressed. Given Tom Siebel's deep understanding of corporate work and his network, integrating C3 AI with other ERP solutions such as Oracle, SAP, or Microsoft is essential. If C3 AI can be an enterprise platform, embedding more data elements and ensuring seamless integration with other ERP solutions would significantly enhance its capabilities and attractiveness. If someone told me that they have SAP, and C3 AI can seamlessly integrate the data and perform action calls between SAP, allowing me to operate on C3 AI as I would on SAP, that would be a killer feature for me. I would suggest avoiding traditional licensing sales as it is too expensive; the starting price is too high. Considering a subscription model or a pay-per-use model is the best business structure for AI or data solution vendors. The pay-per-use model benefits usage, as the more you use, the more successful you become with the platform.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution has helped us in several ways, the first of which is scheduling processes."
"We have saved time and money using the solution."
"The solution's most valuable feature is its ease of use."
"The OCR is the most valuable feature, though this is a third party feature that we have integrated. It is quite easy to integrate with other solutions."
"As a solution, Automation Anywhere is complete for business users and developers."
"It is quite strong in the unattended space."
"The overall UI of the tool is so user-friendly that even a beginner can use it easily."
"This solution gives us greater employee satisfaction because manual recurring work has been reduced."
"The biggest strength of C3 AI is how much it handles in one platform: data integration, model deployment, governance, monitoring, and application development."
"In the first phase alone, there was approximately $90 million in savings, which reduced about 5% of inventory."
"One of the best features C3 AI offers is that you do not need to learn Python or any specific machine learning programming language; you can use C3 AI with JavaScript."
"I have noticed improvements in efficiency, reduced downtime, and time saved for my team, as it is quite integrated through the source ML pipeline to report to general customer UI, functioning as one platform that takes care of everything, thus improving efficiency, optimization, and increasing project deliverables."
 

Cons

"I would like more integration with Microsoft Excel. More screenshots that can be integrated with Excel would help our customers too."
"The object cloning that exists cannot capture 80 percent of the objects that we need it to capture."
"We need more commands for PDF integration to make it more flexible."
"I would like to use VB.NET native code inside of Automation Anywhere."
"Citrix is only in the development stage. Automation Anywhere could put some time into improving this more."
"The version that we are using has been difficult for us to code."
"There is a dependency issue around the control room. If the control room is not working, the bots will not work."
"Automation Anywhere can be improved with better documentation."
"C3 AI can feel very enterprise-heavy. For smaller teams, it may feel excessive."
"However, I sometimes hear from colleagues that hallucination is an issue."
"We even failed to open any doors for C3 AI; there are no smaller wins, learning opportunities, or process improvements, even if the main goals were not met."
"The reason I chose eight out of ten is that as a user of C3 AI, I found the operational aspect not easy to understand; it is a bit tricky, and you should have more core knowledge to navigate C3 AI."
 

Pricing and Cost Advice

"I don't agree with the IQ Bot licensing costs, which depends on the consumption of the document rather than per bot or user. This is confusing for me, because most of the cases for us in a possible future scenario, there would be a lot of invalid data to be scanned to get to real data. E.g., we would have to supply approximately 100 pages of scanned data to extract two pages of original data. In these type of cases, the IQ Bot might be a costly venture."
"The licensing fees are approximately $10,000 USD for between five and ten users."
"We have a three-year contract with Automation Anywhere."
"It is expensive. I would rate Automation Anywhere an eight out of ten in terms of pricing."
"In most of the cases, the product value is very good. If the infrastructure, implementation, and framework are good, then generally, the client can get a good return on investment."
"With the rebate processing automation that we did, it has provided us a savings of around an hour or two a person on a daily basis, which is quite a lot of savings."
"I am using that Automation Anywhere Master Certification for version 11. Recently, this has been updated in Automation Anywhere University. Until this month, it's free to use. There are no charges. That's why I would like to complete it this month."
"This solution costs approximately $3,500 USD per license."
Information not available
report
Use our free recommendation engine to learn which AI Procurement & Supply Chain solutions are best for your needs.
893,221 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
18%
Manufacturing Company
9%
Construction Company
8%
Computer Software Company
7%
Construction Company
36%
Comms Service Provider
11%
Energy/Utilities Company
9%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business149
Midsize Enterprise82
Large Enterprise522
No data available
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very good in certain situations but lacks in others. For me, it's more the team tha...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applications that AA has limitations for, such as the Oracle. For web-based applicatio...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for C3 AI?
From my experience, I see the pricing, setup costs, and licensing of C3 AI as quite expensive; even a CTO from a globally leading consumer goods company feels it is too expensive and does not want ...
What needs improvement with C3 AI?
From a features perspective, I cannot identify specific areas for improvement, but for me, the platform feels satisfying. However, I sometimes hear from colleagues that hallucination is an issue. O...
What is your primary use case for C3 AI?
I was involved in testing, and the main use case is more focused on sourcing. The sourcing team is using C3 AI apps for inventory management and saving inventory data. C3 AI is used by the sourcing...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
No data available
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Information Not Available
Find out what your peers are saying about Automation Anywhere vs. C3 AI and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.