Automic Automation Intelligence [EOL] vs Tidal by Redwood comparison

Broadcom and Tidal Software by Redwood are both solutions in the Workload Automation category. Additionally, 100% of Broadcom users are willing to recommend the solution, compared to 97% of Tidal Software by Redwood users who would recommend it.

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Executive SummaryUpdated on Oct 5, 2025

Automic Automation Intelligence [EOL] and Tidal by Redwood are competing automation solutions. Tidal by Redwood is seen as superior due to its extensive feature set.

Features: Automic Automation Intelligence [EOL] provides extensive scalability, comprehensive analytics capabilities, and suitability for various environments. Tidal by Redwood offers robust scheduling features, automation flexibility, and advanced feature integration, enabling complex automated operations.

Ease of Deployment and Customer Service: Automic Automation Intelligence [EOL] offers a manageable deployment process with responsive customer support, easing the setup in traditional environments. Tidal by Redwood's deployment is more complex, but effective support channels provide timely assistance.

Pricing and ROI: Automic Automation Intelligence [EOL] has a competitive pricing structure with compelling ROI for budget-conscious organizations. Tidal by Redwood's higher initial investment is offset by comprehensive functionality, providing greater long-term value.

To learn more, read our detailed Workload Automation Report (Updated: July 2026).

Buyer's Guide

Workload Automation

July 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

JAMS

Featured Reviews

Latha Viswanathan

Principal Data Base And Infrastructure Engineer at a outsourcing company with 501-1,000 employees

Automation has replaced nightly monitoring and delivers reliable, unified job scheduling

We have really enjoyed working with JAMS in terms of notifications, alerts, and streamlining. There used to be a process with Automate, which is another product from Fortra, but even before that, the other division of the company that we were merging with had a tool that was built in-house called a file handler or file distributor. It was an in-house developed tool, but it was not as streamlined or as efficient as JAMS is. We literally had to have a dedicated nighttime person monitoring. Although we are 24/7, the divisions of the company that we were using JAMS for have been small scale. While we have automated it, we have streamlined it in such a way that notifications go out and alerts go out, but if there is anything, then we get paged and alerted, and if anything needs to happen at midnight, we can wake up. On the other hand, with the tool I mentioned, the file handler and distributor, we used to have a dedicated nighttime person that had to be sitting and monitoring it to see when a file arrived, whether it met the conditions, and then execute the next particular job. By using JAMS, we have gained a lot more efficiencies in terms of all of those to streamline it, and there is no necessary need for having an overnight engineer just keeping an eye on all of this.

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Dalibor Sefcik

Personal Assistant at Centrum.sk

Saves time on manual processes and provides alerts on special scenarios

The installation process is quite straightforward, although some database knowledge is required for setting up the base. Alternatively, someone with the necessary capabilities can handle this step for you. Overall, the installation is especially easy for Windows platforms. Deployment can be completed in three days. The number of people required to manage the tool depends on the size of the environment. One person may suffice for smaller environments, while larger environments may require two or three individuals. The frequency of scheduling requests, additional responsibilities within the environment, and the company's specific needs all play a role in determining the necessary staffing. One or two individuals can handle the maintenance if the setup is stable with minimal changes. However, in the case of frequent changes, more staff may be needed to manage the tool.

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Jim Gillingham

Batch Production Manager at a consultancy with 201-500 employees

Its versatility, ease of use, scalability, and cost-effectiveness make it a 10/10 and the best of the breed

The company is not really big. One of the areas that they are working on is improving the process of migrating jobs from the lower environment to the upper environment. They had used a tool called Transporter, which was a little difficult to use, but they've now released a new tool in August, which I've not yet used, to do that. It's probably called Repository or something like that, but it's a tool for migrating jobs from the lower environment to the upper environment. That's where they needed to improve, and it looks like they may have, but I haven't tried the tool yet. They can do better reporting in terms of production statistics reporting.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"JAMS has improved my organization by taking a myriad of manual processes and allowing us to automate them. It enables our folks to focus more on tasks that require their human intelligence and their creativity and less on just mundane tasks. It increases efficiency, accuracy, and consistency."

"The most valuable feature of JAMS is its user-friendly interface, especially after upgrading from version six to seven."

"We have over 50 jobs running daily to manage all the integration of our systems and we don’t have to monitor these jobs; they just run, JAMS centralizes the management of jobs in our environment, has streamlined our monitoring, saves us about four hours a week in troubleshooting time, and has helped free up about eight hours a week of IT staff time."

"We looked at other companies, like VisualCron, that were cheaper, but one of the main sticking points was the fact that they wouldn't have provided a central location for us to monitor across all servers. That was one of the biggest selling points of JAMS."

"One of the things I like the most, as a SQL DBA, is the fact that we can manipulate tables in the background. Also, the fact that you can have your own views and work with the product the way it fits best is a very helpful feature."

"It's worth its weight in gold and we cannot get rid of it now."

"The dashboard is intuitive."

"I didn't know about JAMS because I don't have a person with any challenges with the purchase administration. The feature or the user interface is user-friendly because of the readable icons or very descriptive icons. Though I'm a beginning user of JAMS, I had no issues using it."

More JAMS pros

"The tool's online manuals and documentation are good. Its user interface is user-friendly."

"The Action Packs are a good feature."

"The most valuable feature of Automic Automation Intelligence is the ability to see all of the batches from one place. Additionally, there is a multiple scheduler that is useful."

"Thinking of all the people involved in checking jobs on a daily basis, manually running jobs or auditing them through standalone tools, and trying to connect them. We have saved hundreds of hours weekly, which is substantial."

"We literally run our whole enterprise on this, so if Tidal goes down, the world stops."

"With the varied features in the varied adapters provided, we use Tidal Enterprise Scheduler because we want everything to be scheduled in one place. Tidal provides that for us with its tools and varying platforms in our organization. Tidal provides all the connectors to the platforms. This is very useful because we don't want to look for another scheduler for scheduling certain jobs. We don't want to look at those schedules manually between platforms."

"From a stability and support standpoint, this is a rock-solid app, in my opinion."

"Tidal Automation by Redwood is a user-friendly solution."

"I've used it at six different companies, and to me, it's the most versatile, easy to use, and dependable."

"We have to run about 12,000 jobs every day and the majority of them need to be launched from our ERP, JD Edwards. The native compatibility of the Tidal platform with JD Edwards dovetails with our greatest need. It's directly connected to the heart of our IT system. We couldn't work without it."

"Tidal helps administrators and users to see the information that is relevant to them in that single pane of glass. They can see jobs running, they can see job history, and they can see job progression. If you look at alternatives like Airflow and clouds, you'd have to design your own UI to monitor the progress of the different jobs that you've created in Airflow. So Tidal is huge for us."

More Tidal by Redwood pros

Cons

"If around 5,000 or more jobs run at a time, JAMS slows down, and we have to wait around five to 10 minutes or restart JAMS scheduler services."

"The search capability needs to be improved because when we try to search for a job, it's hard to do."

"The cost has definitely gone up tremendously. That is where I do know, as much as the feature sets are there, and if the newly acquired company is going to be doing a pushback, they might just say, 'Do we still need to pay this much? Or at that point, should we look into an alternative?'"

"The biggest area with room for improvement is the area that my organization benefits the most from using JAMS, and that is in custom execution methods. I happen to have a very good C# developer. Ever since we got JAMS, he has spent a lot of time talking to JAMS developers, researching the JAMS libraries, and creating custom execution methods. He's gotten very good at it. He is now able to create them and maintain them very easily, but that knowledge was hard-won knowledge. It was difficult to come by, and if I should ever lose this developer, then I would be hard-pressed to find anyone who could create JAMS custom execution methods quite as well as he can since there really isn't all that much help, such as documentation or information, available on how to create custom execution methods."

"I would like a simple web interface that I could give to my team to go in and kill jobs or see why jobs died so that we don't have to drill down deeper into the application and know everything about it. It would be good to have a really clean web engine that would say here are the jobs running. We can then click to see the time running and whether any of them fails and other similar things. I know they have one, but it's not very simplistic."

"As an admin, I would like to have a web-based GUI instead of a client application that we have to install on our PCs."

"With no programming experience, I find JAMS code-driven automation challenging due to the required PowerShell scripting."

"JAMS doesn't allow us to implement SOC controls. We are a company that trades stocks on the New York Stock Exchange, so all our transactions are audited. It has a feature that saves the file for only a month but doesn't segregate the data between finance and SOC-related compliance."

More JAMS cons

"The job reporting feature needs improvement."

"The solution could benefit by having more connectors and customized widgets. Additionally, a dashboard that people could use for videos would be helpful."

"Integration of the solution could be improved."

"Tidal Software interface could be more intuitive and user-friendly."

"One thing I would like to see improved is that, currently, when an action is executed and finishes in Tidal, it's marked as either "success" or "failure." I would like more options that would flag a job according to multiple options, rather than just "good" or bad"... Tidal has told us that it's possible to do so through the product or with a workaround."

"One area for improvement is the command-line interface and the API to bulk-load jobs. It's a little bit kludgy, but we still manage without it. They're working on it and it's getting better all the time. In addition, the documentation for their API for creating jobs needs to be updated. It's a bit of a learning curve."

"I know they are working on it, but there needs to be better reporting. Currently, there are only three or four reports that we can get off of the system. That needs to be improved. They already have a solution to this in the new version. I.e., a schedule of all the jobs running for one day, specifically calling out what dependencies that job relies on. It would be like a flow chart of how the day's jobs would run."

"The reporting is kind of lacking and not super awesome."

"The current user interface of Tidal Software is functional. However, it can be improved to make it more intuitive and user-friendly."

"I'm still hoping with Explorer to be able to see end-to-end job streams. That's not really something that's easy to see today in the web client. However, I haven't worked with Explorer yet. One of the things that we have found frustrating is not being able to see an end-to-end job stream across multiple applications within Tidal. We use jobs for that right now, but I have high hopes that we'll be able to see that in Explorer."

"The other thing is that the performance of the web interface has not been great; the web interface can be sluggish at times and we've got to recycle it to get it to be more responsive."

More Tidal by Redwood cons

Pricing and Cost Advice

"It's expensive, to be honest, but it does the job."

"I haven't been involved in the financial side for several years, but we buy one host and unlimited agents, and we get a reasonable price for that. We're happy with the amount we pay and the scalability it provides."

"JAMS is close to the lower end of the pricing models for enterprise scheduling solutions. They are much cheaper than Control-M, as well as some other products that I've used. I also don't know of another solution where you can actually get true, unlimited licensing, where you can have as many instances and as many agents as you want."

"JAMS is relatively inexpensive, with additional costs only incurred for tags, other services, and optional support renewals."

"The licensing model for JAMS is straightforward and based on the number of agents, not the number of jobs you run. It's cheap and fairly simple."

"The pricing is very fair. We have seen very minimal to no price increases over the years. We are not banging down the door of support all the time either. I would imagine if we were a company that submitted a dozen support tickets a week for the last nine years, then it might be a little different because we would be eating up everybody's time. However, for what we get out of it, the pricing is extremely fair. Back when we were originally looking and brought in JAMS, we were looking at a couple of the other competitive products that were in this space, but the pricing from JAMS was far and away better than what the other competitors could offer for the same functionality."

"Our licensing is pretty cheap because we have a state solution. So, we pay only $1,000 a year."

"It's certainly a lot cheaper than Tivoli and Control-M. In comparison to them, you get a lot more bang for your buck. You get pretty much the whole functionality and more, in some cases, when compared to Control-M, but at a fraction of the price."

More JAMS pricing and cost advice

"The price of Automic Automation Intelligence depends on the connectors used. For example, if you wanted to connect to Dell BMC, you would need a connector."

"Automic Automation Intelligence's licensing costs are expensive and can be yearly or monthly."

"The solution enables admins and users to see the information relevant to them, but this is bundled as an add-on that we would have to pay for."

"Our licensing model for Tidal is on an annual basis. It is very good and works well for us. Tidal's licensing is very transparent and simple. It lets you know, for the amount you use, that's the price that you pay. So, we buy X number of licenses, and we know that this is where we are. I'm very happy with that. I saw the licensing modules on other platforms, and I didn't like them. Other companies and solutions would calculate the connections, adapters, and instances. I think that's the reason that BMC was pretty expensive: They just didn't understand what our needs are."

"They work with you on licensing. So, it has been great. Everybody has different licensing, but I've had good luck with the licensing. They've been very accommodating. You basically need to buy a license for each physical server, but then you're allowed an unlimited number of virtual servers."

"The solution’s licensing model in terms of its flexibility and transparency regarding costs is pretty good. A person can buy the license, and if you decide to stop support, you can do that but still have the product. So, it's not like you're paying constantly to keep that license alive. Certainly, you want to keep support going too. Once you buy it, you own it. It's not like I have to keep paying somebody to keep using it."

"There have been pricing increases, but with the reduction that our company obtained from Tidal this year, the pricing has become very acceptable for this type of product."

"The licensing model's flexibility is awesome. The way it's licensed for us is that it's licensed per master and then per agent. We have an enterprise agreement, so we have unlimited agents, and we have it on 500 devices."

"If you are willing to shop around to other vendors, you can possibly get a good price on your support license."

"The pricing is pretty reasonable. That seems to help a lot versus other companies. There are no other fees aside from the standard licensing fees. There are other products out there where you pay based on how many jobs you run and so on, and I know that's very frustrating for users."

More Tidal by Redwood pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

16%

Construction Company

12%

Manufacturing Company

Comms Service Provider

Manufacturing Company

16%

Construction Company

13%

Performing Arts

11%

University

10%

Financial Services Firm

17%

Construction Company

11%

Manufacturing Company

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	15
Midsize Enterprise	14
Large Enterprise	23

No data available

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	6
Large Enterprise	38

Questions from the Community

What is your experience regarding pricing and costs for JAMS?

I was not really involved in the pricing, setup cost, and licensing at that level. I am more involved in the technica...

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What needs improvement with JAMS?

To improve JAMS, it should resolve the issues with the JD Edwards application and the need for the SSH client connect...

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What is your primary use case for JAMS?

My main use case for JAMS is to install, set up, and configure for customers working with JD Edwards application. A s...

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Comparisons

Control-M vs JAMS

Compared 12% of the time

AutoSys Workload Automation vs JAMS

Compared 8% of the time

Stonebranch vs JAMS

Compared 8% of the time

VisualCron vs JAMS

Compared 7% of the time

ActiveBatch by Redwood vs JAMS

Compared 4% of the time

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Automic Automation vs Automic Automation Intelligence [EOL]

Compared 15% of the time

Stonebranch vs Automic Automation Intelligence [EOL]

Compared 15% of the time

Control-M vs Automic Automation Intelligence [EOL]

Compared 13% of the time

AppWorx Workload Automation vs Automic Automation Intelligence [EOL]

Compared 10% of the time

Redwood RunMyJobs vs Automic Automation Intelligence [EOL]

Compared 8% of the time

More Automic Automation Intelligence [EOL] Competitors

Control-M vs Tidal by Redwood

Compared 12% of the time

AutoSys Workload Automation vs Tidal by Redwood

Compared 7% of the time

ActiveBatch by Redwood vs Tidal by Redwood

Compared 5% of the time

Arvato streamworks vs Tidal by Redwood

Compared 5% of the time

Stonebranch vs Tidal by Redwood

Compared 4% of the time

More Tidal by Redwood Competitors

Product Reports

Buyer's Guide

JAMS

July 2026

Download JAMS product report

Buyer's Guide

Workload Automation

July 2026

Automic Automation Intelligence [EOL] report

Download Automic Automation Intelligence [EOL] product report

Buyer's Guide

Tidal by Redwood

July 2026

Download Tidal by Redwood product report

Also Known As

No data available

Terma Suite

Tidal Workload Automation, Cisco Workload Automation, Tidal Enterprise Scheduler

Interactive Demo

JAMS Software

Demo not available

Broadcom

Demo not available

Tidal Software by Redwood

Overview

JAMS is an automation orchestration and job scheduling solution that runs, monitors, and manages critical IT processes from a single console, from simple batch jobs to complex, cross-platform workflows. JAMS automates jobs across Windows, Linux, UNIX, IBM i, z/OS, and OpenVMS, with native integrations for the databases, BI tools, and ERP systems already running your business, including SQL Server and SAP. Jobs run on any schedule or trigger off other events, and dependency management keeps multi-step workflows in the right order.

Every job is centrally monitored, with notifications on success or failure and an audit trail of every execution. Built-in conversion tools migrate existing jobs from Windows Task Scheduler, SQL Agent, or Cron without rebuilding them, and JAMS replaces homegrown, single-platform scripts with one centrally managed system.

JAMS includes two AI capabilities at no additional cost. JAX is an AI agent built into the JAMS Web Client. Ask it a question in plain language, and it finds a job, troubleshoots a failure, or looks up how to do something, grounded in JAMS documentation, not general AI guesswork. It acts only when asked, and every change waits for your approval. JAMS MCP brings JAMS into the AI coding tools teams already use, including Cursor, Claude Code, GitHub Copilot, and Claude Desktop.

Both run inside the customer's network with the signed-in user's permissions and no elevated AI account, and every action, AI-driven or not, lands in the same audit trail as everything else in JAMS.

For teams managing thousands of jobs across SQL Server, ADF, Airflow, SAP, JDE, and Banner, this cuts tribal knowledge and middle-of-the-night troubleshooting. Knowledge that once lived in one person's head becomes something any team member can ask about directly.

The AI lives in the product, not in the support queue. Support is staffed by humans JAMS will never outsource, based in the United States, the United Kingdom, and Australia. New tickets go to long-tenured engineers, and every JAMS customer has the CEO's cell phone number.

JAMS' mission is to reduce the operational burden of critical automation, so teams spend more time on the work automation was meant to free them for.

JAMS Software

Automic Automation Intelligence [EOL] offers advanced workload automation and analytics, enabling users to optimize and manage complex IT environments efficiently. It handles large-scale job scheduling with ease, ensuring seamless operations in IT infrastructures.

Automic Automation Intelligence [EOL] provides comprehensive workload automation capabilities designed to support complex IT landscapes. By enabling predictive analytics, it ensures accurate forecasting and capacity planning. It seamlessly integrates multiple scheduling tools, offering a unified perspective on job workflows. This capability helps organizations maintain operational efficiency, reduce downtime, and improve decision-making.

What are the standout features?

Predictive Analytics: Offers insights into future job performance, helping in proactive issue resolution.
Centralized Management: Streamlines multiple job scheduling tools into a single interface for better visibility.
Scalability: Efficiently manages large-scale job scheduling demands without compromising on performance.

Why should you consider the potential ROI?

Improved Efficiency: Automates routine tasks, freeing up resources for strategic activities.
Reduced Downtime: Anticipates and mitigates potential failures, ensuring uninterrupted operations.
Enhanced Decision-Making: Provides analytics-driven insights, assisting in informed decision-making.

In sectors such as finance and telecommunications, Automic Automation Intelligence [EOL] is implemented to manage complex workflows and ensure compliance. Its analytical features provide businesses with critical insights into workflows, helping them adapt to industry demands and regulatory changes efficiently.

Broadcom

Tidal Software is a leading provider of enterprise workload automation solutions that orchestrate the execution of complex workflows across systems, applications and IT environments. With a comprehensive portfolio of products and services, Tidal optimizes mission-critical business processes, increases IT cost efficiencies and satisfies legal and regulatory compliance requirements. Hundreds of customers around the world count on Tidal for modernizing their workload automation and driving their digital transformation. Tidal Software is headquartered in Chicago with offices in Houston, London, Minsk, Belarus and Chennai, India. For more information, visit tidalsoftware.com.

Tidal Software by Redwood

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital

Information Not Available

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