Automic Automation Intelligence [EOL] vs Fortra's Automate comparison

The compared Broadcom and Fortra solutions aren't in the same category. Fortra is ranked #4 in RPA , with an average rating of 8.6, and holds a 2.8% mindshare. Additionally, 100% of Broadcom users are willing to recommend the solution, compared to 97% of Fortra users who would recommend it.

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Executive Summary

We performed a comparison between Automic Automation Intelligence [EOL] and Fortra's Automate based on real PeerSpot user reviews.

Find out what your peers are saying about BMC, Broadcom, JAMS Software and others in Workload Automation.

To learn more, read our detailed Workload Automation Report (Updated: July 2026).

Buyer's Guide

Workload Automation

July 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

JAMS

Featured Reviews

Latha Viswanathan

Principal Data Base And Infrastructure Engineer at a outsourcing company with 501-1,000 employees

Automation has replaced nightly monitoring and delivers reliable, unified job scheduling

We have really enjoyed working with JAMS in terms of notifications, alerts, and streamlining. There used to be a process with Automate, which is another product from Fortra, but even before that, the other division of the company that we were merging with had a tool that was built in-house called a file handler or file distributor. It was an in-house developed tool, but it was not as streamlined or as efficient as JAMS is. We literally had to have a dedicated nighttime person monitoring. Although we are 24/7, the divisions of the company that we were using JAMS for have been small scale. While we have automated it, we have streamlined it in such a way that notifications go out and alerts go out, but if there is anything, then we get paged and alerted, and if anything needs to happen at midnight, we can wake up. On the other hand, with the tool I mentioned, the file handler and distributor, we used to have a dedicated nighttime person that had to be sitting and monitoring it to see when a file arrived, whether it met the conditions, and then execute the next particular job. By using JAMS, we have gained a lot more efficiencies in terms of all of those to streamline it, and there is no necessary need for having an overnight engineer just keeping an eye on all of this.

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Dalibor Sefcik

Personal Assistant at Centrum.sk

Saves time on manual processes and provides alerts on special scenarios

The installation process is quite straightforward, although some database knowledge is required for setting up the base. Alternatively, someone with the necessary capabilities can handle this step for you. Overall, the installation is especially easy for Windows platforms. Deployment can be completed in three days. The number of people required to manage the tool depends on the size of the environment. One person may suffice for smaller environments, while larger environments may require two or three individuals. The frequency of scheduling requests, additional responsibilities within the environment, and the company's specific needs all play a role in determining the necessary staffing. One or two individuals can handle the maintenance if the setup is stable with minimal changes. However, in the case of frequent changes, more staff may be needed to manage the tool.

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Anthony Tuhame

Information Technology Manager at Everseen

Automation has reduced night-time server checks and now manages reporting and cloud monitoring

The downsides I normally mention about Fortra's Automate are about reports and deep analytics. While Fortra's Automate can manage our servers, it can give you a problem report that says what happened, but it doesn't give you a clear picture of why it happened or how many times your servers went offline. This pushes us to get another third-party tool. We have to generate those simple reports from Fortra's Automate and push them to another software in Tableau. We use Tableau for analytics to analyze that data and understand what the trends are, what the instance is telling us, and what the clear problem is. It lacks that deep analytics feature. Additionally, I am not impressed with the interface, as it feels outdated and it has taken a long time to see any updates or changes. I believe those are the two downsides, but the customer support is adequate.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The fact that we no longer need to use Excel spreadsheets is huge."

"The planning capabilities are most valuable."

"The most valuable aspect of JAMS is its robustness."

"While I appreciate the other features, the agent stands out for its ease of installation and configuration for JAMS monitoring."

"It's worth its weight in gold and we cannot get rid of it now."

"I appreciate JAMS for its readily available templates that allow me to create and deliver stand-up presentations within minutes quickly."

"JAMS offers diverse scheduling capabilities for any kind of job, including Linux, PowerShell scripts, and SQL, enabling automation of jobs, which has proven beautiful after three years of usage."

"It has definitely drastically improved our capabilities to scale our automation. Before JAMS, there were a lot of manual processes. We had a couple of operators who spent all day doing that. A lot of the time with human intervention and human processes, it is as good as the person who may be following a procedure and human error is a big problem."

More JAMS pros

"The tool's online manuals and documentation are good. Its user interface is user-friendly."

"The most valuable feature of Automic Automation Intelligence is the ability to see all of the batches from one place. Additionally, there is a multiple scheduler that is useful."

"The Action Packs are a good feature."

"The pricing is excellent. I would give them perfect marks in that regard."

"It gives us a central place to schedule tasks and run them distributed."

"The installation of HelpSystems was not difficult at all; I'm not technically strong, however, I could do it myself without too many problems, and I found HelpSystems refreshingly easy to install compared to other platforms."

"The solution saves us a lot of time; we use it hourly for repetitive tasks dealing with 14,000 files, and Automate handles that well."

"The benefits I have gained from using Fortra's Automate include reduced manual intervention, saving a lot of time and enabling me to accomplish much more work than would have been possible with individuals, with very minimal errors."

"I find it very user-friendly. Our IT department and other departments can seamlessly collaborate without requiring extensive training. As a business department, we particularly value this aspect, as our team doesn't consist of many IT users. However, we couldn't solely rely on a drag-and-drop approach to implement and utilize the solution within our departments."

"I like the interface; it makes managing automation easy. We can set different schedules and templates for each task."

"We have found the pricing to be very reasonable."

More Fortra's Automate pros

Cons

"In terms of improvements, I believe JAMS can enhance its user interface for better user experiences."

"JAMS notifications for hung jobs could be improved."

"JAMS handles exceptions fairly well but there are some areas where it might improve a little bit. It has to do with being able to automatically handle exceptions, out-of-the-box, rather than having to code them."

"JAMS lacks source control features. Our previous solution had job control language, but JAMS doesn't. When migrating between versions, JAMS doesn't migrate all the data, like job change history, etc. Also, the scheduler doesn't have a way to make jobs invisible, so you can temporarily turn a job off if you decide not to run it today."

"It does validations when you try to delete an object and if there are any dependencies in place, the deletion process will not proceed... there is no information provided as to what it was that caused the validation to fail... it's quite a tedious process to find which object is getting in the way."

"If there were a softcover book on how to really take advantage of all of JAMS' tools, I would buy it. I do better with training books than online searching, so a book would be helpful."

"I would enhance the compatibility feature of JAMS because sometimes when the server is under high load, it does not inform us and we cannot get answers."

"Improvements could be made in the service desk's knowledge and communication skills among engineers to better address customer needs and ensure issues are fully resolved."

More JAMS cons

"Integration of the solution could be improved."

"The solution could benefit by having more connectors and customized widgets. Additionally, a dashboard that people could use for videos would be helpful."

"The job reporting feature needs improvement."

"The documentation for errors needs improvement as many of the error messages we receive are very vague."

"There is room for improvement regarding cloud functionality; there are a few missing features, and the logging could be better, especially air logging. We can go into logging events and create our own task, but it would be nice if this were more detailed."

"I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles."

"Regarding customer support, I face challenges sometimes. They're not always available, and you may need to wait for assistance, but overall their support is acceptable."

"Areas for improvement in Automate would be a more modern web-based workflow designer, an enhanced real-time monitoring dashboard, and built-in API integration tools for REST and SOAP."

"I currently have three bugs open with them that I don't know if they are addressed in the new release."

"I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial."

"Sometimes when we communicate with the ERP system and there is an issue, we are not always aware of the specifics of Automate and the source of the problem."

More Fortra's Automate cons

Pricing and Cost Advice

"It's certainly a lot cheaper than Tivoli and Control-M. In comparison to them, you get a lot more bang for your buck. You get pretty much the whole functionality and more, in some cases, when compared to Control-M, but at a fraction of the price."

"In the end, you'll find that it's really worth the price. There is some sticker shock, but it's worth every dime."

"This is a good product at a fair price."

"JAMS is close to the lower end of the pricing models for enterprise scheduling solutions. They are much cheaper than Control-M, as well as some other products that I've used. I also don't know of another solution where you can actually get true, unlimited licensing, where you can have as many instances and as many agents as you want."

"The pricing is very fair. We have seen very minimal to no price increases over the years. We are not banging down the door of support all the time either. I would imagine if we were a company that submitted a dozen support tickets a week for the last nine years, then it might be a little different because we would be eating up everybody's time. However, for what we get out of it, the pricing is extremely fair. Back when we were originally looking and brought in JAMS, we were looking at a couple of the other competitive products that were in this space, but the pricing from JAMS was far and away better than what the other competitors could offer for the same functionality."

"JAMS is relatively inexpensive, with additional costs only incurred for tags, other services, and optional support renewals."

"JAMS is priced competitively compared to similar solutions and offers flexible licensing options to cater to user needs."

"The pricing of JAMS has not been an issue for us, as it has allowed us to save time."

More JAMS pricing and cost advice

"Automic Automation Intelligence's licensing costs are expensive and can be yearly or monthly."

"The price of Automic Automation Intelligence depends on the connectors used. For example, if you wanted to connect to Dell BMC, you would need a connector."

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."

"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

"From a distributor's perspective, one of the biggest selling points of Automate is its price point."

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."

"Once you buy the software, you just pay for the support for backend help."

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

More Fortra's Automate pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

16%

Construction Company

12%

Manufacturing Company

Comms Service Provider

Manufacturing Company

16%

Construction Company

13%

Performing Arts

11%

University

10%

Financial Services Firm

11%

Manufacturing Company

Outsourcing Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	15
Midsize Enterprise	14
Large Enterprise	23

No data available

By reviewers
Company Size	Count
Small Business	32
Midsize Enterprise	14
Large Enterprise	10

Questions from the Community

What is your experience regarding pricing and costs for JAMS?

I was not really involved in the pricing, setup cost, and licensing at that level. I am more involved in the technica...

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What needs improvement with JAMS?

To improve JAMS, it should resolve the issues with the JD Edwards application and the need for the SSH client connect...

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What is your primary use case for JAMS?

My main use case for JAMS is to install, set up, and configure for customers working with JD Edwards application. A s...

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What is your primary use case for HelpSystems AutoMate?

I use Fortra's Automate to automate our workflows and reports mainly. For example, we normally task it to generate an...

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What is your experience regarding pricing and costs for Fortra Automate?

When we installed Fortra's Automate, I was present. We use Automate Plus, and we are running about 20 bots or instanc...

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What needs improvement with Fortra Automate?

The interface of Fortra's Automate is similar to GoAnywhere. I am not completely pleased with it, although it is intu...

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Comparisons

Control-M vs JAMS

Compared 12% of the time

AutoSys Workload Automation vs JAMS

Compared 8% of the time

Stonebranch vs JAMS

Compared 8% of the time

VisualCron vs JAMS

Compared 7% of the time

Redwood RunMyJobs vs JAMS

Compared 6% of the time

More JAMS Competitors

Automic Automation vs Automic Automation Intelligence [EOL]

Compared 15% of the time

Stonebranch vs Automic Automation Intelligence [EOL]

Compared 15% of the time

Control-M vs Automic Automation Intelligence [EOL]

Compared 13% of the time

Tidal by Redwood vs Automic Automation Intelligence [EOL]

Compared 10% of the time

AutoSys Workload Automation vs Automic Automation Intelligence [EOL]

Compared 7% of the time

More Automic Automation Intelligence [EOL] Competitors

UiPath Platform vs Fortra's Automate

Compared 12% of the time

Microsoft Power Automate vs Fortra's Automate

Compared 8% of the time

Automation Anywhere vs Fortra's Automate

Compared 6% of the time

Nintex RPA vs Fortra's Automate

Compared 5% of the time

OpenText Operations Orchestration vs Fortra's Automate

Compared 4% of the time

More Fortra's Automate Competitors

Product Reports

Buyer's Guide

JAMS

July 2026

Download JAMS product report

Buyer's Guide

Workload Automation

July 2026

Automic Automation Intelligence [EOL] report

Download Automic Automation Intelligence [EOL] product report

Buyer's Guide

Fortra's Automate

August 2026

Download Fortra's Automate product report

Also Known As

No data available

Terma Suite

HelpSystems Automate, Automate

Interactive Demo

JAMS Software

Demo not available

Broadcom

Demo not available

Fortra

Overview

JAMS is an automation orchestration and job scheduling solution that runs, monitors, and manages critical IT processes from a single console, from simple batch jobs to complex, cross-platform workflows. JAMS automates jobs across Windows, Linux, UNIX, IBM i, z/OS, and OpenVMS, with native integrations for the databases, BI tools, and ERP systems already running your business, including SQL Server and SAP. Jobs run on any schedule or trigger off other events, and dependency management keeps multi-step workflows in the right order.

Every job is centrally monitored, with notifications on success or failure and an audit trail of every execution. Built-in conversion tools migrate existing jobs from Windows Task Scheduler, SQL Agent, or Cron without rebuilding them, and JAMS replaces homegrown, single-platform scripts with one centrally managed system.

JAMS includes two AI capabilities at no additional cost. JAX is an AI agent built into the JAMS Web Client. Ask it a question in plain language, and it finds a job, troubleshoots a failure, or looks up how to do something, grounded in JAMS documentation, not general AI guesswork. It acts only when asked, and every change waits for your approval. JAMS MCP brings JAMS into the AI coding tools teams already use, including Cursor, Claude Code, GitHub Copilot, and Claude Desktop.

Both run inside the customer's network with the signed-in user's permissions and no elevated AI account, and every action, AI-driven or not, lands in the same audit trail as everything else in JAMS.

For teams managing thousands of jobs across SQL Server, ADF, Airflow, SAP, JDE, and Banner, this cuts tribal knowledge and middle-of-the-night troubleshooting. Knowledge that once lived in one person's head becomes something any team member can ask about directly.

The AI lives in the product, not in the support queue. Support is staffed by humans JAMS will never outsource, based in the United States, the United Kingdom, and Australia. New tickets go to long-tenured engineers, and every JAMS customer has the CEO's cell phone number.

JAMS' mission is to reduce the operational burden of critical automation, so teams spend more time on the work automation was meant to free them for.

JAMS Software

Automic Automation Intelligence [EOL] offers advanced workload automation and analytics, enabling users to optimize and manage complex IT environments efficiently. It handles large-scale job scheduling with ease, ensuring seamless operations in IT infrastructures.

Automic Automation Intelligence [EOL] provides comprehensive workload automation capabilities designed to support complex IT landscapes. By enabling predictive analytics, it ensures accurate forecasting and capacity planning. It seamlessly integrates multiple scheduling tools, offering a unified perspective on job workflows. This capability helps organizations maintain operational efficiency, reduce downtime, and improve decision-making.

What are the standout features?

Predictive Analytics: Offers insights into future job performance, helping in proactive issue resolution.
Centralized Management: Streamlines multiple job scheduling tools into a single interface for better visibility.
Scalability: Efficiently manages large-scale job scheduling demands without compromising on performance.

Why should you consider the potential ROI?

Improved Efficiency: Automates routine tasks, freeing up resources for strategic activities.
Reduced Downtime: Anticipates and mitigates potential failures, ensuring uninterrupted operations.
Enhanced Decision-Making: Provides analytics-driven insights, assisting in informed decision-making.

In sectors such as finance and telecommunications, Automic Automation Intelligence [EOL] is implemented to manage complex workflows and ensure compliance. Its analytical features provide businesses with critical insights into workflows, helping them adapt to industry demands and regulatory changes efficiently.

Broadcom

Fortra's Automate offers a user-friendly platform for task automation, featuring a drag-and-drop interface that aids in scheduling, file management, and integrating with services like Azure and AWS.

Fortra's Automate provides substantial ease in automating complex tasks through its intuitive design. It offers seamless integration capabilities, especially with Azure and AWS, and comes equipped with strong error handling. Cost-effective and requiring minimal coding, it supports a broad range of industries by effectively automating tasks such as HR operations, invoice management, and data processing across servers.

What features stand out in Fortra's Automate?

Drag-and-Drop Interface: Simplifies task setup and automation without deep coding expertise.
Scheduling and File Management: Ensures efficient, automated handling of tasks and file transfers.
Integration Capabilities: Works with platforms like Azure and AWS for enhanced performance.
Error Handling: Offers solid solutions to manage and resolve task execution errors.
Minimal Coding: Facilitates automation with limited coding requirements, broadening accessibility.

What benefits should users consider in reviews?

Cost-Effectiveness: Provides affordable licensing options for diverse businesses.
Operational Efficiency: Enhances productivity by automating repetitive tasks, reducing manual errors.
Versatility: Adapts well across sectors like banking, healthcare, and transportation.
Robust Support: Offers extensive assistance with automation features.
IT Compatibility: Easily integrates into existing IT infrastructures.

In industries such as healthcare and transportation, Fortra's Automate facilitates the automation of client management, HR operations, and data processing, boosting efficiency. Banks utilize it for managing extensive invoice workflows, while distribution sectors rely on its capabilities for insurance checks and system support. Its applicability across servers makes it a valuable tool for any sector seeking to reduce manual workload and improve task accuracy.

Fortra

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital

Information Not Available

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

Find out what your peers are saying about BMC, Broadcom, JAMS Software and others in Workload Automation. Updated: July 2026.

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